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Customer Service Essential Certificate
  • Duration / Course length: Upto 3 Hours Start now
  • Accredited in: Reino Unido
  • Accredited by: CPD Qualification StandardsCiQ
  • Certificates:
  • Course delivery: This course is delivered in video format

Course details

Customer satisfaction can lead to greater sales and good reputation. To achieve this, you need to learn the importance of prioritizing the needs of your customers which is highlighted in this training course.
You will appreciate in this Customer Service Essential Training Certificate the customer service essentials you can apply to your career or business. Providing excellent customer service will let you achieve positive results and this is a clear indication that you are doing well with your profession.

Course Highlights

The price is for the whole course including final exam – no hidden fees
Accredited Certificate upon successful completion at an additional cost
Efficient exam system with instant results
Track progress within own personal learning portal
24/7 customer support via live chat
Customer Service Essential Training Certificate has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide.
This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Customer Service Essential Training Certificate is for you.
We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.
All our courses offer 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.
We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.
Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime.
So, why not improve your chances of gaining professional skills and better earning potential.

COURSE CURRICULUM

Customer Service Basics
  • Customer Service and Retention Templates
  • Customer Service & Retention Checklist
  • Customer Service Checklist
Ultima actualização em  04 July, 2018

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