Online
- Duration / Course length: 1 To 2 Months Start now
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Vskills has developed a new strategic framework for Skill Development for early school leavers and existing workers, especially in the unorganized sector to improve their employability Skills.Trade Employable Skills does effective assessment and certification of candidates in different trade disciplines like Electrical, Electronics, Agriculture, Chemical, Automobile, IT, etc to make them job ready.
Table of Contents
- Hotel Organization
- Divisions of a Hotel
- Front Office
- Housekeeping Department
- Maintenance or Engineering Department
- Food and Beverage Department
- Accounting Department
- Sales and Marketing
- Supporting Departments
- Front Office Basics
- Front Office Operations
- Guest Cycle
- Sale Process
- Types of Hotel Rooms
- Reservation Basics
- Reservation Activities
- Factors Affecting Reservation
- Modes of Payment
- Types of Hotel Reservation Systems
- Sources of Reservations
- Managing Reservations
- Guest Registration
- Guest Check Out
- Payment with Different Payment Modes
- Revenue Management
- Yield Management
- F&B Basics
- F&B Services Department Structure
- F&B Ancillary Departments
- F&B Service Types
- Room Service
- Personal Hygiene
- Personal Health
- Health Management
- Grooming
- Manners
- Assertiveness
- Verbal Communication
- Conversation Skills
- Non-Verbal Communication
- Listening Skills
- Team Working Skills
- Customer Service
- Telephone Manners
- Telephone Etiquettes
- Voice Mail Etiquettes
- What is EPABX
- EPABX Functions
- EPABX Components
- Sample EPABX Features and Usage
- What is Computer?
- Commonly Used Computer Terms
- Units of a computer system
- Input Devices
- Output Devices
- Storage Devices
- Types of Software
- Windows Basics
- The User Interface
- Windows Accessories
- Computer Networking
