Graduated in HARVARD MANAGE MENTOR: Leadership and Management in Aviation Travel and Tourism

Bilingual Professional, Graduated in Leadership and Management in Aviation, Travel and Tourism from Harvard Business School and IATA International.
Improved Customers’ and Clients Satisfaction by Effectively Managing Development activities in Aviation Industry.
Good skills in Team Management, Customer Focus and Delegation, Negotiation, Leading and Motivating, Coaching.
Reservations.
Passed the Certification test for the course: Les bases Amadeus_FR
Interpersonal Communication