Cost: 799 GBP

Discount: 5% Off for Laimoon Users!

Duration: Upto 1 Year

• Microsoft Project - Module One: Getting Started
• Microsoft Project - Module Two: Opening and Closing Project
• Microsoft Project - Module Three: Your First Project
• Microsoft Project - Module Four: Adding Tasks
• Microsoft Project - Module Five: Advanced Task Operations
• Microsoft Project - Module Six: Adding Resources
• Microsoft Project - Module Seven: Other Ways to View Project Information
• Microsoft Project - Module Eight: Managing Your Project Status
• Microsoft Project - Module Nine: Updating and Tracking Your Progress
• Microsoft Project - Module Ten: Creating Reports
• Microsoft Project - Module Eleven: Adding the Finishing Touches

• Microsoft Project - Module One: Getting Started
• Microsoft Project - Module Two: Viewing the Project
• Microsoft Project - Module Three: Working with Tasks (I)
• Microsoft Project - Module Four: Working with Tasks (II)
• Microsoft Project - Module Five: Working with Resources
• Microsoft Project - Module Six: Working with Costs
• Microsoft Project - Module Seven: Balancing the Project
• Microsoft Project - Module Eight: Updating Project Progress
• Microsoft Project - Module Nine: Checking Project Progress
• Microsoft Project - Module Ten: Working with Reports
• Microsoft Project - Module Eleven: Working with Multiple Projects

• Microsoft Project - Module One: Getting Started
• Microsoft Project - Module Two: Working with the Project Environment (I)
• Microsoft Project - Module Three: Working with the Project Environment (II)
• Microsoft Project - Module Four: Templates and Other New Project Time Savers
• Microsoft Project - Module Five: Working with Custom Fields
• Microsoft Project - Module Six: Working with Tasks
• Microsoft Project - Module Seven: Working with Resources (I)
• Microsoft Project - Module Eight: Working with Resources (II)
• Microsoft Project - Module Nine: Using the Team Planner
• Microsoft Project - Module Ten: Managing Risks and Measuring Performance
• Microsoft Project - Module Eleven: Communicating Project Information

Cost: 20 GBP

Discount: 91% Off for Laimoon Users!

Duration: 1 To 4 Weeks

Cost: 20 GBP

Discount: 70% Off for Laimoon Users!

Duration: 1 To 4 Weeks

Cost: 18 GBP

Discount: 96% Off for Laimoon Users!

Duration: 1 To 4 Weeks

Cost: 18 GBP

Discount: 93% Off for Laimoon Users!

Duration: Upto 12 Months

Cost: 18 GBP

Discount: 93% Off for Laimoon Users!

Duration: Upto 12 Months

Cost: 25 GBP

Discount: 97% Off for Laimoon Users!

Duration: Upto 12 Months

Cost: 18 GBP

Discount: 95% Off for Laimoon Users!

Duration: Upto 12 Months

Cost: 18 GBP

Discount: 99% Off for Laimoon Users!

Duration: Upto 12 Months

Cost: 30 GBP

Discount: 98% Off for Laimoon Users!

Duration: Upto 12 Months

• Adapt to the needs and styles of management
• Communicate through written, verbal, and nonverbal methods
• Improve time management skills
• Manage meetings effectively
• Act as a gatekeeper

• Getting Organised
• Manage their time more effectively
• Prioritise their time so they can get it all done.
• Complete Special Tasks
• Verbal Communication Skills
• Non-Verbal Communication Skills
• Empowering Yourself

• Define records and archives
• Analyse records in context
• Classify records
• Understand different systems
• Maintain and convert records

• Define assertiveness and self-confidence, and list the four styles of communication
• Describe the types of negative thinking, and how one can overcome negative thoughts
• Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
• Define the importance of goal setting, and practice setting SMART goals for assertive behaviour

• Set and evaluate SMART goals
• Use routines to maximise their productivity
• Use scheduling tools to make the most of their time
• Stay on top of their to-do list
• Start new tasks and projects on the right foot

• Organise a binder
• Develop procedures
• Prepare checklists
• Understand succession planning
• Collect the correct tools

• Gain better awareness of common spelling and grammar issues in business writing.
• Review basic concepts in sentence and paragraph construction.
• Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.
• Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.

• Recognize the different aspects of telephone language
• Properly handle inbound/outbound calls
• Know how to handle angry or rude callers
• Learn to receive and send phone messages

• Define etiquette and provide an example of how etiquette can be of value to a company or organisation.
• Understand the guidelines on how to make effective introductions.
• Identify the 3 C's of a good impression.
• Identify at least one way to minimise nervousness while in social situations.
• Understand how to use a business card effectively.

• Planning and Preparing
• Identifying the Participants
• How to choose the time and place
• How to create the agenda
• How to set up the meeting space

• Define body language.
• Understand the benefits and purpose of interpreting body language.
• Learn to interpret basic body language movements.
• Recognize common mistakes when interpreting body language.

• Define and understand call centre strategies.
• Identify different types of buying motivations.
• Create SMART Goals.
• Familiarize myself with strategies that sharpen effective communication.

• Understand the different types of events
• Understand the planning process
• Know how to organize your event
• Understand how to organize your staff, and delegate to them effectively

• Plan and prioritize each day's activities in a more efficient, productive manner
• Overcome procrastination quickly and easily
• Handle crises effectively and quickly
• Organize your workspace and workflow to make better use of time

• Be aware of our own behaviours
• Learn to be empathetic with others
• Know tools for active listening
• Effectively communicate inter-personally
• Recognise various social cues

• Define facilitation and identify its purpose and benefits.
• Clarify the role and focus of a facilitator.
• Differentiate between process and content in the context of a group discussion.

• Overcome procrastination
• Manage time effectively
• Accomplish important tasks
• Self-motivate
• Create SMART goals

• Learn the meaning of social media
• Learn different ways social media is used and altered
• Build and maintain a social media policy

• Understand what the cloud is
• Recognize risks and benefits
• Communicate effectively
• Employ business processes
• Monitor performance

• Excel 2016 Essentials
• Outlook 2016 Essentials
• PowerPoint 2016 Essentials
• Word 2016 Essentials

Cost: 25 GBP

Discount: 98% Off for Laimoon Users!

Duration: Upto 12 Months

• Understand the definition of coaching
• Identify and monitor key information
• Communicate effectively
• Use coaching techniques
• Avoid common mistakes

• Discuss how to create a motivational environment
• Understand the importance of communication and training in motivating sales teams
• Determine steps your organization can take to motivate sales team members
• Understand the benefits of tailoring motivation to individual employees
• Apply the principles of fostering a motivational environment to your own organization

• Understand the factors that contribute to customer objections.
• Define different objections.
• Recognize different strategies to overcome objections.
• Identify the real objections.
• Find points of interest.
• Learn how to deflate objections and close the sale.

• Define your image.
• Control your image.
• Understand how to sharpen your brand.
• Use social media appropriately.
• Manage your brand in a crisis.
• Develop a professional appearance.

• Define your market.
• Know the different types of marketing and ways to use them.
• Learn effective ways of communicating with the customer.
• Know how to set marketing goals and strategies.
• Recognize common marketing mistakes and know how to avoid them.

• Know how multi-level marketing works
• Build contacts
• Recruit new agents
• Be familiar with social media and marketing
• Provide training for recruits

• Network for success
• Manage "Meet and Great" opportunities
• Dress for success
• Write effectively
• Set goals
• Manage media relations
• Plan issue and crisis communication
• Use social media

• Understand different social media platforms
• Identify audience
• Monitor and measure performance
• Consider pros and cons before making decisions

• Know how to conduct market research
• Develop a workable internet marketing campaign
• Recognize your target market
• Understand your brand
• Grasp SEO and website characteristics
• Find and capture leads

• CPD Accredited Certificate by Step Ahead CPD Qualifications: £99 + postage charges £15 = £114Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £60 + postage charges £15

Cost: 18 GBP

Discount: 99% Off for Laimoon Users!

Duration: Upto 4 Weeks

• Identify their audience
• Create a basic outline
• Organize their ideas
• Flesh out their presentation
• Find the right words
• Prepare all the details
• Overcome nervousness
• Deliver a polished, professional speech
• Handle questions and comments effectively

• Understand what communication is
• Identify ways that communication can happen
• Identify barriers to communication and how to overcome them
• Develop their non-verbal and par verbal Crowd Management
• Use the STAR method to speak on the spot
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Adeptly converse and network with others

• Planning and Preparing
• Identifying the Participants
• How to choose the time and place
• How to create the agenda
• How to set up the meeting space
• How to incorporate your electronic options
• Meeting Roles and Responsibilities
• Use an agenda
• Chairing a Meeting
• How to deal with disruptions
• How to professionally deal with personality conflicts
• How to take minutes
• How to make the most of your meeting using games, activities and prizes

• Perform a needs analysis and prepare an outline
• Select presentation delivery methods
• Practice verbal and non-verbal Crowd Management
• Knock down nervousness
• Develop and use flip charts with color
• Create targeted PowerPoint presentations
• Utilize white boarding for reinforcement
• Describe how video and audio enhance a presentation and list criteria for determining what types to use
• Enrich the learning experience with humor, questions, and discussion.

• Plan and prioritize each day's activities in a more efficient, productive manner
• Overcome procrastination quickly and easily
• Handle crises effectively and quickly
• Organize your workspace and workflow to make better use of time
• Delegate more efficiently
• Use rituals to make your life run smoother
• Plan meetings more appropriately and effectively

• Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
• Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
• Lay the groundwork for negotiation
• Identify what information to share and what to keep to yourself
• Understand basic bargaining techniques
• Apply strategies for identifying mutual gain
• Understand how to reach consensus and set the terms of agreement
• Deal with personal attacks and other difficult issues
• Use the negotiating process to solve everyday problems
• Negotiate on behalf of someone else

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £60 + postage charges £9

Cost: 65 AED

Duration: Upto 4 Weeks

• State what customer service means in relation to all your customers, both internal and external
• Recognize how your attitude affects customer service
• Identify your customers' needs
• Use outstanding customer service to generate return business
• Build good will through in-person customer service
• Provide outstanding customer service over the phone
• Know the different venues for customer support
• Recognize challenges of customer support
• Learn different applications
• Know proper forms of documentation
• Understand what communication is
• Identify ways that communication can happen
• Identify barriers to communication and how to overcome them
• Develop their non-verbal and par verbal communication skills
• Use the STAR method to speak on the spot
• Define and understand call center strategies.
• Identify different types of buying motivations.
• Create SMART Goals.
• Familiarize myself with strategies that sharpen effective communication.
• Use proper phone etiquette.

• Certificate of Completion (PDF format) = £35
• Certificate of Completion (Hardcopy) = £45 + postage charges £15

Cost: 18 GBP

Discount: 88% Off for Laimoon Users!

Duration: Upto 4 Weeks

• Define civility, understand its causes, and enumerate at least three of its behavioral indicators.
• Understand the costs of incivility, as well as the rewards of civility, within the workplace.
• Learn practical ways of practicing workplace etiquette, including the proper use of greetings, respect, involvement, and political correctness.
• Learn the basic styles of conflict resolution and identify the style most appropriate for managing particular conflicts in the workplace.
• Learn skills in diagnosing the causes of uncivil behavior.
• Understand the role of forgiveness and conflict resolution in the creation of a civil working environment.
• Understand the different elements of effective communication, particularly effective para-verbal and non-verbal communication.
• Learn facilitative communication skills such as listening and appreciative inquiry.
• Learn specific interventions that can be utilized when there's conflict within the workplace.
• Learn a recommended procedure for systematizing civil behavior within the workplace.

• Explore different types of workplace anxieties
• Learn to recognize symptoms and warning signs
• Determine ways of coping and managing problems
• Recognize common trigger and accelerants
• Learn the difference between anxiety and common nervousness

• Define workplace safety.
• Understand legal responsibilities associated with a safe work environment.
• Create a safety plan and identify hazards.
• Recognize the role of management.
• Develop training procedures.
• Learn how to implement a safety plan.

• Understand what conflict and conflict resolution mean
• Understand all six phases of the conflict resolution process
• Understand the five main styles of conflict resolution
• Be able to adapt the process for all types of conflicts
• Be able to break out parts of the process and use those tools to prevent conflict
• Be able to use basic communication tools, such as the agreement frame and open questions
• Be able to use basic anger and stress management techniques

• Understand what behavior is
• Understand the benefits of corporate behavior
• Know what type of behaviors you want to implement in your company
• Know how to implement corporate behaviors
• Know how to maintain corporate behaviors
• Module 6: Universal Safety Practices
• Understand the importance and legal responsibilities of safety
• Perform risks assessments
• Establish a safety program
• Monitor safety
• Communicate safety policies

• Explain the definition, terms and history of diversity
• Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
• List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
• Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
• Understand the importance of body language, both your own, and that of others, and recognize its importance in interpersonal communications
• Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination

• Identify the words and actions that constitute harassment.
• Understand what the law says about harassment.
• Implement anti-harassment policies.
• Educate employees and develop anti-harassment policies.
• Discuss employer and employee's rights and responsibilities.
• Address accusations of harassment.
• Apply proper mediation procedures.
• Deal with the aftermath of harassment.

• Define workplace violence.
• Understand bullies and how to avoid hiring them.
• Create a risk assessment and understand how to handle violence.
• Recognize social and business responsibility.
• Develop relevant policies and procedures.
• Learn how to investigate complaints.

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £60 + postage charges £15

Cost: 18 GBP

Discount: 90% Off for Laimoon Users!

Duration: Upto 4 Weeks

• Identify how supply chain management relates to:

1. Customer satisfaction
2. Improving performance
3. Lowering costs
4. Product development

• Define the terms:

1. Procurement
2. Upstream and downstream
3. Raw material
4. Forecasting
5. Carrying cost
6. Inventory
7. Order generation
8. Order taking

• Understand the levels of supply chain management and their effects

1. Strategic
2. Tactical
3. Operational

• Comprehend the flows of supply chain management and data warehouses

1. Product flow
2. Information flow
3. Finances flow

• Take a look at inventory management
• Study supply chain groups
• Review tracking and monitoring methods
• Examine supply chain event management

• Describe the implications of different aspects of Human Resource Management on their daily responsibilities
• Define human resources terms and subject matter
• Recruit, interview, and retain employees more effectively
• Follow up with new employees in a structured manner
• Be an advocate for your employees' health and safety
• Provide accurate, actionable feedback to employees
• Act appropriately in situations requiring discipline and termination
• Evaluate some of the strengths and opportunities for Human Resources in your own workplace
• Identify three areas for further development within the Human Resources field as part of a personal action plan

• Plan and prioritize each day's activities in a more efficient, productive manner
• Overcome procrastination quickly and easily
• Handle crises effectively and quickly
• Organize your workspace and workflow to make better use of time
• Delegate more efficiently
• Use rituals to make your life run smoother
• Plan meetings more appropriately and effectively

• Define talent and talent management.
• Understand the benefits of talent management.
• Recognize performance management and ways to review talent.
• Identify employee engagement.
• Create assessments and training programs.
• Learn how to improve employee retention.

• Identify the best approach to a stressful situation (Alter, Avoid, or Accept)
• Understand what lifestyle elements you can change to reduce stress
• Use routines to reduce stress
• Use environmental and physical relaxation techniques
• Better cope with major events
• Use a stress log to identify stressors and create a plan to reduce or eliminate them
• Module 6: Risk Assessment and Management
• Identify hazards and risks
• Update control measures
• Grasp the fundamentals of accident reports
• Identify risk management techniques
• Outline a disaster recovery plan
• Communicate to the organization

• Define projects, project management, and project managers
• Identify the importance of the PMBOK and PMI
• Identify the five process groups and ten knowledge areas as defined by the PMI
• Describe the triple constraint
• Perform a project needs assessment and write goals, requirements, and deliverables
• Create key project documents, including the statement of work, project planning worksheet, and project charter
• Build a project schedule by estimating time, costs, and resources

• Define performance management.
• Understand how performance management works and the tools to make it work.
• Learn the three phases of performance management and how to assess it.
• Discuss effective goal-setting.
• Learn how to give feedback on performance management.
• Identify Kolb's Learning Cycle.
• Recognize the importance of motivation.
• Develop a performance journal and performance plan.

• Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
• Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
• Lay the groundwork for negotiation
• Identify what information to share and what to keep to yourself
• Understand basic bargaining techniques
• Apply strategies for identifying mutual gain
• Understand how to reach consensus and set the terms of the agreement

• Planning and Preparing
• Identifying the Participants
• How to choose the time and place
• How to create the agenda
• How to set up the meeting space
• How to incorporate your electronic options
• Meeting Roles and Responsibilities

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £55 + postage charges £15

Cost: 18 GBP

Discount: 99% Off for Laimoon Users!

Duration: Upto 4 Weeks

• Basic Accounting Terminologies
• Understand Accounting Methods
• Keeping Track of Business
• Understand Financial Statements
• Understand Payroll Accounting Terminologies
• Understand End of Period Procedures
• Understand Financial Budgeting, Planning and Control
• Understand Auditing

• Understanding Records
• Management of Records
• Context I
• Context II
• Classification
• Paper-Based Systems
• Electronic Records
• Hybrid Systems
• Appraisals & Systems
• Record Maintenance

• Understand Basic Financial Terms
• Understanding Financial Statements
• Analyzing the Financial Statements
• Understanding Budgets
• Budgeting Made Ease
• Advanced Forecasting Techniques
• Managing the Budget
• Making Smart Purchasing Decisions
• A Glimpse into the Legal World

• Certificate of Completion (PDF format) = £37
• Certificate of Completion (Hardcopy) = £47 + postage charges £15

Cost: 18 GBP

Discount: 90% Off for Laimoon Users!

Duration: Upto 4 Weeks

• State what customer service means in relation to all your customers, both internal and external
• Recognize how your attitude affects customer service
• Identify your customers' needs
• Use outstanding customer service to generate return business
• Build good will through in-person customer service
• Provide outstanding customer service over the phone
• Connect with customers through online tools
• Deal with difficult customers

• Define customer support
• Know the different venues for customer support
• Recognize challenges of customer support
• Learn different applications
• Know proper forms of documentation
• Learning to be proactive in customer support

• Understand what communication is
• Identify ways that communication can happen
• Identify barriers to communication and how to overcome them
• Develop their non-verbal and par verbal Customer Service Skills
• Use the STAR method to speak on the spot
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Adeptly converse and network with others

• Define and understand call center strategies.
• Identify different types of buying motivations.
• Create SMART Goals.
• Familiarize myself with strategies that sharpen effective communication.
• Use proper phone etiquette.
• Set benchmarks.

• Understand the definition of coaching
• Identify and monitor key information
• Communicate effectively
• Use coaching techniques
• Avoid common mistakes

• How to get management involved in training.
• Why peer training works.
• That manners are important with a contact center.
• How to build rapport with the callers.
• How to deal with difficult customers.

• Cultivate a positive attitude
• Manage internal and external stress
• Develop abilities to listen actively and empathize
• Build a rapport with customers in person and over the phone
• Understand the diverse challenges posed by customers
• Develop strategies to adapt to challenging circumstances

• Planning and Preparing
• Identifying the Participants
• How to choose the time and place
• How to create the agenda
• How to set up the meeting space
• How to incorporate your electronic options
• Meeting Roles and Responsibilities
• Use an agenda
• Chairing a Meeting
• How to deal with disruptions
• How to professionally deal with personality conflicts
• How to take minutes
• How to make the most of your meeting using games, activities and prizes

• Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
• Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
• Lay the groundwork for negotiation
• Identify what information to share and what to keep to yourself
• Understand basic bargaining techniques
• Apply strategies for identifying mutual gain
• Understand how to reach consensus and set the terms of agreement
• Deal with personal attacks and other difficult issues
• Use the negotiating process to solve everyday problems
• Negotiate on behalf of someone else

• Discuss how to create a motivational environment
• Understand the importance of communication and training in motivating sales teams
• Determine steps your organization can take to motivate sales team members
• Understand the benefits of tailoring motivation to individual employees
• Apply the principles of fostering a motivational environment to your own organization

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £60 + postage charges £15

Cost: 18 GBP

Discount: 90% Off for Laimoon Users!

Duration: Upto 4 Weeks

• Adapt to the needs and styles of management
• Communicate through written, verbal, and nonverbal methods
• Improve time management skills
• Manage meetings effectively
• Act as a gatekeeper
• Use the tools of the trade effectively

• Gain better awareness of common spelling and grammar issues in business writing.
• Review basic concepts in sentence and paragraph construction.
• Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.
• Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.
• Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.
• Gain an overview of Request for Proposals, Projections, Executive Summaries, and Business Cases.
• Define proofreading and understand techniques in improving proofreading skills.
• Define peer review and list ways peer review can help improve business writing skills.

• Understand what communication is
• Identify ways that communication can happen
• Identify barriers to communication and how to overcome them
• Develop their non-verbal and par verbal communication skills
• Use the STAR method to speak on the spot
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Adeptly converse and network with others

• Define customer support
• Know the different venues for customer support
• Recognize challenges of customer support
• Learn different applications
• Know proper forms of documentation
• Learning to be proactive in customer support

• Planning and Preparing
• Identifying the Participants
• How to choose the time and place
• How to create the agenda
• How to set up the meeting space
• How to incorporate your electronic options
• Meeting Roles and Responsibilities
• Use an agenda
• Chairing a Meeting
• How to deal with disruptions
• How to professionally deal with personality conflicts
• How to take minutes
• How to make the most of your meeting using games, activities and prizes

• Examine current habits and routines that are not organized
• Learn to prioritize your time schedule and daily tasks
• Determine ways of storing information and supplies
• Learn to organize personal and work space
• Learn to resist procrastination
• Make plans to stay organized in the future

• Perform a needs analysis and prepare an outline
• Select presentation delivery methods
• Practice verbal and non-verbal communication skills
• Knock down nervousness
• Develop and use flip charts with color
• Create targeted PowerPoint presentations
• Utilize white boarding for reinforcement
• Describe how video and audio enhance a presentation and list criteria for determining what types to use
• Enrich the learning experience with humor, questions, and discussion.

• Plan and prioritize each day's activities in a more efficient, productive manner
• Overcome procrastination quickly and easily
• Handle crises effectively and quickly
• Organize your workspace and workflow to make better use of time
• Delegate more efficiently
• Use rituals to make your life run smoother
• Plan meetings more appropriately and effectively

• Recognize the different aspects of telephone language
• Properly handle inbound/outbound calls
• Know how to handle angry or rude callers
• Learn to receive and send phone messages
• Know different methods of employee training

• Excel 2016 Essentials
• Outlook 2016 Essentials
• PowerPoint 2016 Essentials
• Word 2016 Essentials

• Discuss how soft skills are important to success in the workplace
• Understand the 10 key soft skills everyone should have
• Use soft skills to relate more effectively to others in the workplace
• Understand how to use soft skills to communicate, problem-solve, and resolve conflict
• Apply soft skills to specific situations

• Know the meaning of appreciative inquiry
• Think in positive terms and avoid thinking negatively
• Encourage others to think positively
• Recognize positive attributes in people
• Create positive imagery
• Manage and guide employees in a positive environment

• Define and understand call center strategies.
• Identify different types of buying motivations.
• Create SMART Goals.
• Familiarize myself with strategies that sharpen effective communication.
• Use proper phone etiquette.
• Set benchmarks.

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £60 + postage charges £9

Cost: 18 GBP

Discount: 96% Off for Laimoon Users!

Duration: Upto 4 Weeks

• Getting Organized
• Manage their time more effectively
• Prioritize their time so they can get it all done.
• Complete Special Tasks
• Verbal Communication Skills
• Non-Verbal Communication Skills
• Empowering Yourself
• Deal better with their managers
• Taking Care of Yourself is a priority

• Understand what communication is
• Identify ways that communication can happen
• Identify barriers to communication and how to overcome them
• Develop their non-verbal and par verbal communication skills
• Use the STAR method to speak on the spot
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Adeptly converse and network with others

• Understand what conflict and conflict resolution mean
• Understand all six phases of the conflict resolution process
• Understand the five main styles of conflict resolution
• Be able to adapt the process for all types of conflicts
• Be able to break out parts of the process and use those tools to prevent conflict
• Be able to use basic communication tools, such as the agreement frame and open questions
• Be able to use basic anger and stress management techniques

• List the steps necessary for preparing a change strategy and building support for the change
• Describe the WIFM - the individual motivators for change
• Use needed components to develop a change management and communications plans, and to list implementation strategies
• Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
• Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
• Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
• Use strategies for aligning people with a change, appealing to emotions and facts
• Describe the importance of resiliency in the context of change, and employ strategies the change leader and individual change participant can use to foster resiliency.

• Know how to see the big picture
• Develop a risk management strategy
• Know how to practice financial literacy
• Develop critical thinking
• Practice management acumen
• Find key financial levers

• Define and understand ethics.
• Understand the benefits of ethics.
• Create strategies to implement ethics at work.
• Recognize social and business responsibility.
• Identify ethical and unethical behavior.
• Learn how to make ethical decisions and lead with integrity.

• Define etiquette and provide an example of how etiquette can be of value to a company or organization.
• Understand the guidelines on how to make effective introductions.
• Identify the 3 C's of a good impression.
• Identify at least one way to minimize nervousness while in social situations.
• Understand how to use a business card effectively.
• Identify and practice at least one way to remember names.
• Identify the 3 steps in giving a handshake.
• Enumerate the four levels of conversation and provide an example for each.
• Understand place settings, napkin etiquette, and basic table manners.
• Understand the protocol in ordering in a restaurant, handling alcohol in a business meal, paying the bill, and tipping.
• Understand basic guidelines when it comes to the proper form of address, grammar standards, and use of acronyms in e-mails.

• Define business Development and Succession planning and its role in your company.
• Lay the groundwork to develop a Development and Succession plan.
• The importance of mentorship.
• Define and use a SWOT analysis to set goals.
• Create a plan, assign roles, and execute the plan.

• Define facilitation and identify its purpose and benefits.
• Clarify the role and focus of a facilitator.
• Differentiate between process and content in the context of a group discussion.
• Provide tips in choosing and preparing for facilitation.
• Identify a facilitator's role when managing groups in each of Tuckman and Jensen's stages of group development: forming, storming, norming, and performing.

• Examine current habits and routines that are not organized
• Learn to prioritize your time schedule and daily tasks
• Determine ways of storing information and supplies
• Learn to organize personal and work space
• Learn to resist procrastination
• Make plans to stay organized in the future

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £60 + postage charges £9

Cost: 18 GBP

Discount: 96% Off for Laimoon Users!

Duration: Upto 4 Weeks

• Understand what self-leadership is
• Motivate yourself
• Set goals
• Reward yourself when positive things happen
• Think positively

• Define "leadership"
• Explain the Great Man Theory
• Explain the Trait Theory
• Understand Transformational Leadership
• Understand the people you lead and how to adapt your leadership styles
• Explain leading by Directing
• Explain leading by Coaching
• Explain leading by Participating
• Explain leading by Delegating
• Kouzes and Posner
• Conduct a personal inventory
• Create an action plan
• Establish personal goals

• Understand the benefits of high-performance teams
• Address challenges
• Conduct effective meetings
• Be able to see the big picture
• Work collaboratively
• Adequately praise team members

• Define high-performance teams.
• Define remote workforce.
• Understand the characteristics of a high-performance team.
• Understand how to create teamwork.
• Understand the importance of communication.
• Understand how to train your high-performance team of remote employees.
• Learn how to manage a high-performance team.
• Learn the techniques of an effective team meeting.

• Understand the team development model
• Identify team chemistry
• Create vision and goals
• Appreciate diversity
• Manage conflict

• Discuss the benefits of teamwork
• Understand the importance of intentionally fostering teamwork
• Determine strategies your organization can take to build teams
• Understand the benefits of games and social activities in building a team
• Apply the principles of team building to your own organization

• Describe the concept of a team, and its factors for success
• Explain the four phases of the Tuckman team development model and define their characteristics
• List the three types of teams
• Describe actions to take as a leader - and as a follower for each of the four phases (Forming, Storming, Norming and Performing)
• Discuss the uses, benefits, and disadvantages of various team-building activities
• Describe several team-building activities that you can use, and in what settings
• Follow strategies for setting and leading team meetings

• Examine current habits and routines that are not organized
• Learn to prioritize your time schedule and daily tasks
• Determine ways of storing information and supplies
• Learn to organize personal and workspace
• Learn to resist procrastination
• Make plans to stay organized in the future

• Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
• Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
• Lay the groundwork for negotiation
• Identify what information to share and what to keep to yourself
• Understand basic bargaining techniques
• Apply strategies for identifying mutual gain
• Understand how to reach consensus and set the terms of the agreement
• Deal with personal attacks and other difficult issues
• Use the negotiating process to solve everyday problems
• Negotiate on behalf of someone else

Cost: 18 GBP

Discount: 90% Off for Laimoon Users!

Duration: Upto 4 Weeks

• Adapt to the needs and styles of management
• Communicate through written, verbal, and nonverbal methods
• Improve time management skills
• Manage meetings effectively
• Act as a gatekeeper
• Use the tools of the trade effectively

• Gain better awareness of common spelling and grammar issues in business writing.
• Review basic concepts in sentence and paragraph construction.
• Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.
• Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.
• Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.
• Gain an overview of Request for Proposals, Projections, Executive Summaries, and Business Cases.
• Define proofreading and understand techniques in improving proofreading skills.
• Define peer review and list ways peer review can help improve business writing skills.

• Understand what communication is
• Identify ways that communication can happen
• Identify barriers to communication and how to overcome them
• Develop their non-verbal and par verbal communication skills
• Use the STAR method to speak on the spot
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Adeptly converse and network with others

• Define customer support
• Know the different venues for customer support
• Recognize the challenges of customer support
• Learn different applications
• Know proper forms of documentation
• Learning to be proactive in customer support

• Planning and Preparing
• Identifying the Participants
• How to choose the time and place
• How to create the agenda
• How to set up the meeting space
• How to incorporate your electronic options
• Meeting Roles and Responsibilities
• Use an agenda
• Chairing a Meeting
• How to deal with disruptions
• How to professionally deal with personality conflicts
• How to take minutes
• How to make the most of your meeting using games, activities and prizes

• Examine current habits and routines that are not organized
• Learn to prioritize your time schedule and daily tasks
• Determine ways of storing information and supplies
• Learn to organize personal and work space
• Learn to resist procrastination
• Make plans to stay organized in the future

• Perform a needs analysis and prepare an outline
• Select presentation delivery methods
• Practice verbal and non-verbal communication skills
• Knock down nervousness
• Develop and use flip charts with colour
• Create targeted PowerPoint presentations
• Utilize white boarding for reinforcement
• Describe how video and audio enhance a presentation and list criteria for determining what types to use
• Enrich the learning experience with humour, questions, and discussion.

• Plan and prioritize each day's activities in a more efficient, productive manner
• Overcome procrastination quickly and easily
• Handle crises effectively and quickly
• Organize your workspace and workflow to make better use of time
• Delegate more efficiently
• Use rituals to make your life run smoother
• Plan meetings more appropriately and effectively

• Recognize the different aspects of telephone language
• Properly handle inbound/outbound calls
• Know how to handle angry or rude callers
• Learn to receive and send phone messages
• Know different methods of employee training

• Know the meaning of appreciative inquiry
• Think in positive terms and avoid thinking negatively
• Encourage others to think positively
• Recognize positive attributes in people
• Create positive imagery
• Manage and guide employees in a positive environment

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £60 + postage charges £9

Cost: 18 GBP

Discount: 96% Off for Laimoon Users!

Duration: Upto 4 Weeks

• Adapt to the needs and styles of management
• Communicate through written, verbal, and nonverbal methods
• Improve time management skills
• Manage meetings effectively
• Act as a gatekeeper
• Use the tools of the trade effectively

• Gain better awareness of common spelling and grammar issues in business writing.
• Review basic concepts in sentence and paragraph construction.
• Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.
• Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.
• Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.
• Gain an overview of Request for Proposals, Projections, Executive Summaries, and Business Cases.
• Define proofreading and understand techniques in improving proofreading skills.
• Define peer review and list ways peer review can help improve business writing skills.

• Understand what communication is
• Identify ways that communication can happen
• Identify barriers to communication and how to overcome them
• Develop their non-verbal and par verbal communication skills
• Use the STAR method to speak on the spot
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Adeptly converse and network with others

• Define customer support
• Know the different venues for customer support
• Recognize challenges of customer support
• Learn different applications
• Know proper forms of documentation
• Learning to be proactive in customer support

• Planning and Preparing
• Identifying the Participants
• How to choose the time and place
• How to create the agenda
• How to set up the meeting space
• How to incorporate your electronic options
• Meeting Roles and Responsibilities
• Use an agenda
• Chairing a Meeting
• How to deal with disruptions
• How to professionally deal with personality conflicts
• How to take minutes
• How to make the most of your meeting using games, activities and prizes

• Examine current habits and routines that are not organized
• Learn to prioritize your time schedule and daily tasks
• Determine ways of storing information and supplies
• Learn to organize personal and work space
• Learn to resist procrastination
• Make plans to stay organized in the future

• Perform a needs analysis and prepare an outline
• Select presentation delivery methods
• Practice verbal and non-verbal communication skills
• Knock down nervousness
• Develop and use flip charts with color
• Create targeted PowerPoint presentations
• Utilize white boarding for reinforcement
• Describe how video and audio enhance a presentation and list criteria for determining what types to use
• Enrich the learning experience with humor, questions, and discussion.

• Plan and prioritize each day's activities in a more efficient, productive manner
• Overcome procrastination quickly and easily
• Handle crises effectively and quickly
• Organize your workspace and workflow to make better use of time
• Delegate more efficiently
• Use rituals to make your life run smoother
• Plan meetings more appropriately and effectively

• Recognize the different aspects of telephone language
• Properly handle inbound/outbound calls
• Know how to handle angry or rude callers
• Learn to receive and send phone messages
• Know different methods of employee training

• Excel 2016 Essentials
• Outlook 2016 Essentials
• PowerPoint 2016 Essentials
• Word 2016 Essentials

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £60 + postage charges £15

Cost: 18 GBP

Discount: 96% Off for Laimoon Users!

Duration: Upto 4 Weeks

• Describe the implications of different aspects of Human Resource Management on their daily responsibilities
• Define human resources terms and subject matter
• Recruit, interview, and retain employees more effectively
• Follow up with new employees in a structured manner
• Be an advocate for your employees' health and safety
• Provide accurate, actionable feedback to employees

• Define coaching, mentoring and the GROW model.
• Identify and set appropriate goals using the SMART technique of goal setting.
• Identify the steps necessary in defining the current state or reality of your employee's situation.
• Identify the steps needed in defining options for your employees and turn them into a preliminary plan.
• Identify and overcoming common obstacles to the growth and development of your employees.
• Identify when the coaching is at an end and transitioning your employee to other growth opportunities.

• Understand what conflict and conflict resolution mean
• Understand all six phases of the conflict resolution process
• Understand the five main styles of conflict resolution
• Be able to adapt the process for all types of conflicts
• Be able to break out parts of the process and use those tools to prevent conflict
• Be able to use basic communication tools, such as the agreement frame and open questions

• Understand problems and the creative problem-solving process
• Identify types of information to gather and key questions to ask in problem-solving
• Identify the importance of defining a problem correctly
• Identify and use four different problem definition tools
• Write concrete problem statements
• Use basic brainstorming tools to generate ideas for solutions
• Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method

• Define customer support
• Know the different venues for customer support
• Recognize the challenges of customer support
• Learn different applications
• Know proper forms of documentation
• Learning to be proactive in customer support

• Defining motivation, an employer's role in it and how the employee can play a part
• Identifying the importance of Employee Motivation
• Identifying methods of Employee Motivation
• Describing the theories which pertain to Employee Motivation - with particular reference to psychology
• Identifying personality types and how they fit into a plan for Employee Motivation.
• Setting clear and defined goals.

• Defining recruitment.
• Understanding the selection process.
• Recognizing the GROW model and how to set goals.
• Preparing for the interview and question process.
• Identifying and avoiding bias when making offers.
• Discovering ways to retain talent and measure growth

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £55 + postage charges £15

Cost: 18 GBP

Discount: 96% Off for Laimoon Users!

Duration: Upto 4 Weeks

• Courses / Training that best suit to Work Experience, Knowledge and Skills
• Self-paced Training/Courses to continue working while studying
• Self-Paced Courses to get free from the deadlines
• Course materials that include Training Manual, Mock Quizzes and Case Studies that challenge you to apply your knowledge that can be in PDF, Microsoft Word, Excel, PowerPoint format.
• Assessment resources accessible through our online MOODLE 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.

• Welcome to Office 365 Web Apps
• Viewing Web App Documents (I)
• Viewing Web App Documents (II)
• Editing in the Browser
• Basic Editing Tasks
• Font Formatting
• Formatting Paragraphs
• Working with Styles
• The Insert Tools (I)
• The Insert Tools (II)

Cost: 18 GBP

Discount: 96% Off for Laimoon Users!

Duration: Upto 1 Week

• Open and close PowerPoint
• Understand the Office 365 web interface, including the home page, the team site, and the shared documents list
• Upload a presentation to the Shared Documents library
• Understand the PowerPoint 365 browser interface
• Open a presentation in Reading View or Editing View
• Page through presentations
• Review Slide Notes
• Open the pop out
• View the Outline View
• Open a selected presentation in the PowerPoint 2010 desktop application
• Understand about saving presentations
• Understand the PowerPoint web app interface
• Use content placeholders
• Insert and work with pictures
• Understand Broadcasting presentations over the web
• Prepare your presentations for broadcast
• Broadcast your presentation
• View a broadcast presentation

• Welcome to Office 365 Web Apps
• Viewing Web App Presentations (I)
• Viewing Web App Presentations (II)
• Working with Slides
• Editing in the Browser
• Formatting Text
• Formatting Paragraphs
• The Insert Tools
• The Finishing Touches
• Broadcasting Presentations on the Web

• Certificate of Completion (PDF format) = £20
• Certificate of Completion (Hardcopy) = £30 + postage charges £15

Cost: 18 GBP

Discount: 90% Off for Laimoon Users!

Duration: Upto 1 Week

• Understand the Outlook 365 browser interface
• Open and close the Outlook 365 web app
• Understand IM settings
• Filter messages
• Check messages
• Create, rename, move, and delete folders
• Understand Junk Mail options
• Use the address book
• Attach a file or insert a picture in a message
• View message details
• Flag or categorize an item
• Create rules
• Use automatic replies
• Create a group
• Create appointments and meeting requests
• Share the calendar
• Work with contacts and groups
• Use the task list
• Use dates and reminders

• Welcome to Office 365 Web Apps
• Working with Your Inbox (I)
• Working with Your Inbox (II)
• Creating a New E-Mail
• Managing E-Mail Messages
• Using Outlook's Organizational Tools
• Outlook Options'
• An Introduction to the Calendar
• An Introduction to Contacts
• An Introduction to Tasks

• Certificate of Completion (PDF format) = £20
• Certificate of Completion (Hardcopy) = £30 + postage charges £15

Cost: 18 GBP

Discount: 96% Off for Laimoon Users!

Duration: Upto 1 Week

• Welcome to Office 365 Web Apps
• Worksheets and Workbooks
• Working with Excel Files
• Editing in the Browser (I)
• Editing in the Browser (II)
• Building Formulas
• Understanding Functions
• Working with Data
• Formatting Your Data
• The Insert Tools

• Certificate of Completion (PDF format) = £20
• Certificate of Completion (Hardcopy) = £30 + postage charges £15

Cost: 18 GBP

Discount: 96% Off for Laimoon Users!

Duration: Upto 1 Week

• What Is Workplace Harassment?
• Identifying the Bully
• How to Handle Workplace Violence
• Risk Assessment (I)
• Risk Assessment (II)
• Being the Victim
• Checklist for Employers
• Interview Process
• Investigation Process
• Developing a Workplace Harassment Policy

• Certificate of Completion (PDF format) = £20
• Certificate of Completion (Hardcopy) = £30 + postage charges £15

Cost: 18 GBP

Discount: 95% Off for Laimoon Users!

Duration: Upto 1 Week

• The Background
• Developing an Anti-Harassment Policy
• Policies in the Workplace
• Proper Procedures in the Workplace
• False Allegations
• Other Options
• Sexual Harassment
• Mediation
• Conflict Resolution
• The Aftermath

• Certificate of Completion (PDF format) = £20
• Certificate of Completion (Hardcopy) = £30 + postage charges £15

Cost: 18 GBP

Discount: 96% Off for Laimoon Users!

Duration: Upto 1 Week

• Understand Basic Financial Terms
• Understanding Financial Statements
• Analyzing the Financial Statements
• Understanding Budgets
• Budgeting Made Ease
• Advanced Forecasting Techniques
• Managing the Budget
• Making Smart Purchasing Decisions
• A Glimpse into the Legal World

• Certificate of Completion (PDF format) = £20
• Certificate of Completion (Hardcopy) = £30 + postage charges £15

Cost: 18 GBP

Discount: 90% Off for Laimoon Users!

Duration: Upto 1 Week

• Define facilitation and identify its purpose and benefits.
• Clarify the role and focus of a facilitator.
• Provide tips in choosing and preparing for facilitation.
• Identify a facilitator's role when managing groups in each of Tuckman and Jensen's stages of group development: forming, storming, norming, and performing.
• Identify ways a facilitator can help a group reach a consensus: from encouraging participation in choosing a solution.

• Understand the components of critical thinking
• Utilize non-linear thinking
• Use logical thinking
• Recognize what it means to be a critical thinker

• Explore different types of workplace anxieties
• Learn to recognize symptoms and warning signs
• Determine ways of coping and managing problems
• Recognize common trigger and accelerants
• Learn the difference between anxiety and common nervousness

• Understand when feedback should take place
• Learn how to prepare and plan to deliver constructive criticism
• Determine the appropriate atmosphere in which it should take place
• Identify the proper steps to be taken during the session

• Understand what behaviour is
• Understand the benefits of corporate behaviour
• Know what type of behaviours you want to implement in your company
• Know how to implement corporate behaviours

• Define and use a SWOT analysis to set goals.
• Create a plan, assign roles, and execute the plan.
• Communicate to develop support and manage change.
• Characterize success.

• Cultivate a positive attitude
• Manage internal and external stress
• Develop abilities to listen actively and empathize

• Access Health and Wellness Program Needs
• Plan a Health and Wellness Program
• Implement a Health and Wellness Program
• Maintain a Health and Wellness Program

• Examine current habits and routines that are not organized
• Learn to prioritize your time schedule and daily tasks
• Determine ways of storing information and supplies

• Understand anger dynamics in terms of the anger cycle and the fight or flight theory.
• Know common anger myths and their factual refutations.
• Know the helpful and unhelpful ways of dealing with anger.
• Know techniques in controlling anger, particular reading anger warning signs,

• Define and understand attention management.
• Identify different types of attention.
• Create strategies for goals and SMART goals.
• Be familiar with methods that focus attention.
• Put an end to procrastination.
• Learn how to prioritize time.

• Excel 2016 Essentials
• Outlook 2016 Essentials
• PowerPoint 2016 Essentials
• Word 2016 Essentials

• Certificate of Completion (PDF format) = £46
• Certificate of Completion (Hardcopy) = £65 + postage charges £15

Cost: 18 GBP

Discount: 97% Off for Laimoon Users!

Duration: Upto 6 Weeks

• Module 1: Administrative Support
• Module 2: Communication Strategies
• Module 3: Conflict Resolution
• Module 4: Change Management
• Module 5: Business Acumen
• Module 6: Business Ethics
• Module 7: Business Etiquette
• Module 8: Business Development and Succession Planning
• Module 9: Facilitation Skills
• Module 10: Organisational Skills

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £55 + postage charges £15

Cost: 18 GBP

Discount: 96% Off for Laimoon Users!

Duration: Upto 4 Weeks

• Access Health and Wellness Program Needs
• Plan a Health and Wellness Program
• Implement a Health and Wellness Program
• Maintain a Healthy and Wellness Program

• Define civility, understand its causes, and enumerate at least three of its behavioral indicators.
• Understand the costs of incivility, as well as the rewards of civility, within the workplace.
• Learn practical ways of practicing workplace etiquette, including the proper use of greetings, respect, involvement, and political correctness.
• Learn the basic styles of conflict resolution and identify the style most appropriate for managing particular conflicts in the workplace.
• Learn skills in diagnosing the causes of uncivil behavior.
• Understand the role of forgiveness and conflict resolution in the creation of a civil working environment.
• Understand the different elements of effective communication, particularly effective para-verbal and non-verbal communication.
• Learn facilitative communication skills such as listening and appreciative inquiry.
• Learn specific interventions that can be utilized when there's conflict within the workplace.
• Learn a recommended procedure for systematizing civil behavior within the workplace.

• Understand the components of critical thinking
• Utilize non-linear thinking
• Use logical thinking
• Recognize what it means to be a critical thinker
• Evaluate information using critical thinking skills
• Identify the benefits of critical thinking
• Revise perspective, when necessary
• Comprehend problem-solving abilities

• Understand Bloom's Taxonomy
• Explain the cognitive domain
• Explore the two cognitive domains
• Explain types of knowledge
• Identify training in the cognitive domain

• Understand Bloom's Taxonomy
• Explain the psychomotor domain
• Explore the different psychomotor taxonomies
• Explain ways to implement training in the psychomotor domain
• Identify psychomotor activities

• Develop a 360-degree view of Six Sigma and how it can be implemented in any organization.
• Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles.
• Describe the key dimensions of quality - product features and freedom from deficiencies
• Develop attributes and value according to the Kano Model
• Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers.
• Describe what is required to regulate a process
• Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs
• Using basic techniques such as DMAIC and how to identify Six Sigma Projects
• Use specific criteria to evaluate a project
• Discover the root causes of a problem
• Design and install new controls to hold the gains and to prevent the problem from returning.

• Understand what conflict and conflict resolution mean
• Understand all six phases of the conflict resolution process
• Understand the five main styles of conflict resolution
• Be able to adapt the process for all types of conflicts
• Be able to break out parts of the process and use those tools to prevent conflict
• Be able to use basic communication tools, such as the agreement frame and open questions
• Be able to use basic anger and stress management techniques

• Understand the myths behind workplace violence
• Define escalation and identify examples
• Learn concerning behaviors
• Know what a trigger is and how that can escalate
• Understand the proper response to an event

• Cultivate a positive attitude
• Manage internal and external stress
• Develop abilities to listen actively and empathize
• Build a rapport with customers in person and over the phone
• Understand the diverse challenges posed by customers
• Develop strategies to adapt to challenging circumstances

• Examine current habits and routines that are not organized
• Learn to prioritize your time schedule and daily tasks
• Determine ways of storing information and supplies
• Learn to organize personal and workspace
• Learn to resist procrastination
• Make plans to stay organized in the future

Cost: 18 GBP

Discount: 99% Off for Laimoon Users!

Duration: Upto 1 Week

Cost: 18 GBP

Discount: 96% Off for Laimoon Users!

Duration: Upto 1 Week

• Understand the components of critical thinking
• Utilize non-linear thinking
• Use logical thinking
• Recognize what it means to be a critical thinker
• Evaluate information using critical thinking skills
• Identify the benefits of critical thinking
• Revise perspective, when necessary
• Comprehend problem-solving abilities

1. Components of Critical Thinking
2. Non-Linear Thinking
3. Logical Thinking
4. Critical Thinkers
5. Evaluate the Information
6. Benefits of Critical Thinking
7. Changing Your Perspective
8. Problem Solving
9. Putting It All Together

Cost: 18 GBP

Discount: 96% off through Laimoon!

Duration: 80 Hours

• Identify financial terminology
• Understand financial statements
• Identify how to analyze financial statements
• Understand budgets
• How to make budgeting easy
• Understand advanced forecasting techniques
• Understand how to manage the budget
• Identify How to make smart purchasing decisions
• Identify the legal aspects of finances

1. Understand Basic Financial Terms
2. Understanding Financial Statements
3. Analyzing the Financial Statements
4. Understanding Budgets
5. Budgeting Made Ease
6. Advance Forecasting Techniques
7. Managing the Budget
8. Making Smart Purchasing Decisions
9. A Glimpse into the Legal World

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 80 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by Inspire London College's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• Understand the basic concept of Cyber Security and their fundamentals.
• Understand different types of malware and security breaches
• Know the types of cyber attacks to look out for
• Determine different prevention techniques
• Develop effective prevention methods
• Understand social Network Security
• Understand Hackers and how to defend against them
• Course Outline
• To achieve Cyber Security Certificate learner must have to achieve Mandatory Modules with ILC.

• Cyber Security Fundamentals
• Types of Malware
• Cyber Security Breaches
• Types of Cyber Attacks
• Prevention Tips
• Mobile Protection
• Social Network Security
• Prevention Software
• Critical Cyber Threats
• Defence Against Hackers

Cost: 18 GBP

Discount: 97% Off for Laimoon Users!

Duration: 80 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 30 GBP

Discount: 85% Off for Laimoon Users!

Duration: 120 Hours

• Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
• Understand, use and manage your emotions.
• Verbally communicate with others.
• Successfully communicate with others in a non-verbal manner.
• Identify the benefits of emotional intelligence.
• Relate emotional intelligence to the workplace.
• Balance optimism and pessimism.
• Effectively impact others.

1. What is Emotional Intelligence?
2. Skills in Emotional Intelligence
3. Verbal Communication Skills
4. Non-Verbal Communication Skills
5. Social Management and Responsibility
6. Tools to Regulate Your Emotions
7. Gaining Control
8. Business Practices (I)
9. Business Practices (II)
10. Making an Impact

Cost: 18 GBP

Discount: 97% Off for Laimoon Users!

Duration: 80 Hours

1. Working with Your Manager
2. Administrative Soft Skills
3. Effective Time Management
4. Meeting Management
5. Tools of the Trade (I)
6. Tools of the Trade (II)
7. Being an Effective Gatekeeper
8. Organizational Skills
9. Confidentiality Guidelines
10. Special Tasks

Cost: 18 GBP

Discount: 97% Off for Laimoon Users!

Duration: 80 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by Inspire London College's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course online via email.
• Upon successful completion, students will receive an CPD Accredited Certificate from an Step Ahead CPD regulated awarding organisation

• The supervisor's roles and responsibilities
• Goal setting process for a supervisor
• Leadership role in supervision
• The key characteristics of leadership
• How to establish, manage and supervise the teams
• Different strategies for motivating the teams
• Team members training needs
• Team members' performance management
• Conflict resolution process and its role in supervision

1. Scope and Nature of a Supervisory Position
2. Understanding Leadership and its Role in Supervision
3. Developing and Managing a Team
4. Conflict Resolution and Delegation Skills
5. Essential Communication Skills
6. Employees' Performance Management

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 18 GBP

Discount: 99% Off for Laimoon Users!

Duration: 240 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course via email.
• Flexible online learning process without any deadlines.
• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform / Moodle 24/7
• Upon successful completion, students will receive an *CPD Accredited Certificate from an Step Ahead CPD regulated awarding organisation.

• After taking this course the students will be able to understand;
• Beauty therapy discipline in detail
• Tools and techniques for the salon management
• The essentials of professional make up
• The detailed analysis of skin and how to protect and treat the skin
• The hair treatment and protection methods
• Process of manicure and pedicure in detail
• The procedure of facial treatment

1. Introduction to Environment of WorkPlace
2. Related Physiology and Anatomy
3. Understanding to Skin Analysis
4. Process to Professional Facial
5. Procedure of Professional Makeup
6. Manicure and Pedicure
7. Basic Understanding to Hair Care
8. Providing Threading and Waxing Service
9. Managing a Salon

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by Inspire London College's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 40 GBP

Discount: 93% Off for Laimoon Users!

Duration: 360 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course online via emails.
• Flexible online learning process without any deadlines.
• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform / Moodle 24/7
• Upon successful completion, students will receive an CPD Accredited Certificate from an Step Ahead CPD regulated awarding organisation.

• After taking this course the students will be able to understand;
• The significance of hygiene at workplaces
• The structure of the human body and especially the skin, hair, and nails structure
• Different types of skins
• Structure and function of cleansers, moisturisers and exfoliants
• Impact of different products on the skin
• Different techniques for improving the conditions of the skin
• The process of manicure and pedicure in detail
• Equipment used in the salon and their functions

1. Understand the Workplace Hygiene and safety
2. Anatomy of Human Body
3. Skin Analysis
4. Procedure of facial
5. Manicure and Pedicure
6. Salon management

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by Inspire London college's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 32 GBP

Discount: 94% Off for Laimoon Users!

Duration: 240 Hours

• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Upon successful completion, students will receive an CPD Accredited Certificate from an Step Ahead CPD awarding organisation

• After taking this course the candidates will be able to understand;
• Different stages of development in children
• The process of personality development in detail
• Differentiate between growth and development
• The kinds of Attachment, Theories and Evolution
• Different stages of emotional and social development
• The different factors and family life-cycles that influences the development of a child
• Moral development of child and language development

1. Introduction to Child Psychology
2. Personality Development of a Child
3. Understand the Theories of Attachment
4. Social and Emotional Development of Child
5. Moral Development of Child
6. Language Development of a Child

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by Inspire London College's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 32 GBP

Discount: 94% Off for Laimoon Users!

Duration: 240 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course via email.
• Upon successful completion, students will receive an CPD Accredited Diploma from an Step Ahead CPD awarding organisation

• Appreciate knowledge about the global Travel & Tourism System
• Recognize products and services provided and offered within the tourism sector
• You will be able to debate the broad overview of the concept of travel and tourism
• Framework the sectors of the tourist industry and the employment and career opportunities it offers
• List the key priorities of business and pleasure travellers and the ways in which travel destinations can appeal to both groups;
• Discover the development and management of important relationships with key suppliers.
• See the sights effective marketing strategy, the planning and implementation of professional market research and effective promotional activities
• Explore the concept of quality management and how to identify and assess the needs of the customer
• Advance understating for series of essential transport principles and common transport options.
• Explore various efficient and effective crisis management techniques
• The roles and responsibilities of the professional tour operator.

1. Introduction to Travel and Tourism
2. The products of Tourism
3. Management of tour Operations
4. Marketing Management in Tourism
5. Human Resouce Management
6. Information & Communication Technologies for Tourism
7. Transport Management in Tourism

Cost: 49 GBP

Discount: 92% Off for Laimoon Users!

Duration: 360 Hours

• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course online.
• Upon successful completion, students will receive an *CPD Accredited Certificate* from Step Ahead CPD awarding organisation.

• Appreciate knowledge about the global Travel & Tourism System
• Recognize produces and services provided and offered within the tourism sector
• You will be able to Debate the broad overview of the concept of travel and tourism
• Framework the sectors of the tourist industry and the employment and career opportunities it offers
• List the key priorities of business and pleasure travellers and the ways in which travel destinations can appeal to both groups;
• Discover the development and management of important relationships with key suppliers.
• See the sights effective marketing strategy, the planning and implementation of professional market research and effective promotional activities
• Explore the concept of quality management and how to identify and assess the needs of the customer

1. Introduction To Travel And Tourism
2. Products and Services in Tourism
3. Managing Tour Operation
4. Marketing Management in Tourism
5. Human Resource Management
6. Transportation Management in Tourism

Cost: 32 GBP

Discount: 94% Off for Laimoon Users!

Duration: 240 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course via email.
• Upon successful completion, students will receive an CPD Accredited Diploma from Step Ahead CPD recognize awarding organisation.
• Flexible online learning process without any deadlines.
• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform 24/7.

• Digital marketing and its growing importance in the modern world
• How to plan and design website for digital marketing
• Evaluation of effective digital marketing strategy
• The role of Search Engine Optimization (SEO) in online marketing
• Adwords and PPC campaigns and their purposes
• Role of Email marketing and its major advantages
• How to start affiliate marketing
• Using different social media platforms for social media marketing

1. Introduction to digital marketing
2. Website Planning and Designing
3. Search Engine Optimization
4. Introduction to Google Adwords
5. PPC Campaigns
6. Email Marketing
7. Social Media Marketing
8. Affiliate Marketing
9. Creating a Digital Marketing Strategy

• The Assignment Brief containing the different questions will be available on VLE / Moodle. During the completion of the assignment, learner can get unlimited support from an online tutor via email.
• Learner's assignment(s) will be assessed by Inspire London College's assessor(s) & IV's. When an assessment criteria is met, it will be graded as 'Pass'.
• If there is further evidence required, it will be graded as 'referred', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

• Certificate of Completion from Inspire London College (PDF format) = £35
• Certificate of Completion from Inspire London College (Hardcopy) = £50 + postage charges £15

Cost: 55 GBP

Discount: 91% Off for Laimoon Users!

Duration: 360 Hours

• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Upon successful completion, students will receive an *CPD Accredited Certificate*from ** an Step Ahead CPD awarding organisation **

• Different stages of development in children.
• Differentiate between growth and development
• The kinds of Attachment, Theories and Evolution
• Effects of Autism on Child's Development
• How grief and separation impacts the child psychology
• Different stages of emotional and social development
• The different factors and family life-cycles that influences the development of a child
• The process of personality development in detail
• The problems during infancy, childhood and Adolescence period

1. Introduction to Child Psychology
2. Introduction to Attachment Theories
3. Understanding Privation, Deprivation and Autism
4. The Impacts of Grief and Separation on Child
5. Social and Emotional Development of a Child
6. Factors influencing the Development Process
7. Problems during Infancy Period
8. Understand Childhood Problems
9. Understand Adolescence's Problems

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by Inspire London College's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 20 GBP

Discount: 98% Off for Laimoon Users!

Duration: 360 Hours

• To maintain the overall cleanliness of the entire hotel at all times.
• To perform cleanliness duties most efficiently and effectively.
• To use good quality, safe cleaning equipment and chemicals.
• To manage laundry and linen.
• To control pests.
• To keep up the hotel with classy interior decoration.
• To take care of the furniture, fittings, and fixtures of the entire hotel.

• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online
• All Written report(s) / Assessment(s)are online and are taken either through or after the course, these are included in the course price.

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• Level 3 Diploma in Business Management (Qualifi) ll Regulated Qualifications ll University Progression Routes.
• Are you looking for Business & Management Qualification?
• Like to get into the first year of undergraduate study in a related subject?

• To achieve a Level 3 Diploma in Business Management learner must have to achieve six different modules.
• These 60 credit hours are distributed into six different modules each contains ten credit hours.

• Level 3 Diploma in Business Management is a 60 credit qualification and to achieve diploma learners must have to complete the 6o credit hours.
• These 60 credit hours are distributed into six different modules each contains ten credit hours. Four modules containing 40 credit hours are mandatory while two modules will be on the choice of learners from optional modules.

• An Introduction to the Business Environment
• Business Resources
• An Introduction to Marketing
• Human Resource Management

• Business Communication
• Understanding Health and Safety in the Business Workplace
• Recruitment and Selection in Business

Cost: 680 GBP

Discount: 32% off through Laimoon!

Duration: Upto 5 Months

• Understand basic accounting and Bookkeeping terminology.
• Identify the differences between the cash and accrual accounting methods.
• Keep track of your business by becoming familiar with accounts payable and accounts receivable.
• Use a journal and general ledger to document business financials.
• Utilize the balance sheet.
• Be familiar with internal and external auditing.
• Identify different types of financial statements.
• Uncover the reasons for and actually create a budget.

• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course online.
• Upon successful completion, students will receive Single Subject Certificate in Basic Bookkeeping from Inspire London College

• Basic Accounting Terminologies
• Understand Accounting Methods
• Keeping Track of Business
• Understand Financial Statements
• Understand Payroll Accounting Terminologies
• Understand End of Period Procedures
• Understand Financial Budgeting, Planning and Control
• Understand Auditing

Cost: 18 GBP

Discount: 97% off through Laimoon!

Duration: 1 Week

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course online via email.
• Flexible online learning process without any deadlines.
• Assessment resources accessible through our online learning platform 24/7.

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• The success rate of this course is 100% as it is skills-focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• After studying the course material, Learner will have to attempt the Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 18 GBP

Discount: 89% Off for Laimoon Users!

Duration: 40 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our Moodle VLE 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course via email.
• Flexible online learning process without any deadlines.

• After reading the course material, the learner will have to attempt an assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. During the completion of the assignment, learner can get unlimited support from online tutor via email.
• Learner's assignment(s) will be assessed by ILC's assessor(s) & IV's. When an assessment criteria is met, it will be graded as 'Pass'.
• If there is further evidence required, it will be graded as 'referred', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 18 GBP

Discount: 95% Off for Laimoon Users!

Duration: 40 Hours

• Identifying Your Audience
• Creating a Basic Outline
• Organizing the Program
• Fleshing It Out
• Putting It All Together
• Being Prepared
• Overcoming Nervousness
• Delivering Your Speech (I)
• Delivering Your Speech (II)
• Questions and Answers

Cost: 24 GBP

Discount: 93% off through Laimoon!

Duration: 80 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• After studying the course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

Training & Development course, you will learn when training is the right course of action and how you can design and deliver instruction to meet your training needs. Training & Development course teaches you how conduct your own analysis, create a training plan, incorporate instructional events that facilitate learning transfer, and determine evaluation methods and measurements for your program.

Course Benefits

The following is included for online study with ILC

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

After studying the course material, Learner will have to attempt Final Assignment(s).
The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Certification

Upon successfully completion of the course, learner needs to pay for a Certificate of Completion from ILC either PDF format or Hardcopy

• Certificate of Completion from ILC (PDF format only) = £20
• Certificate of Completion from ILC (Hardcopy) = £30 + postage charges £10

Cost: 18 GBP

Discount: 97% off through Laimoon!

Duration: 40 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• Certificate of Completion from ILC (PDF format only) = £20
• Certificate of Completion from ILC (Hardcopy) = £30 + postage charges £10

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• Certificate of Completion from ILC (PDF format only) = £20
• Certificate of Completion from ILC (Hardcopy) = £30 + postage charges £10

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

• Certificate of Completion from ILC (PDF format only) = £20
• Certificate of Completion from ILC (Hardcopy) = £30 + postage charges £10

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Flexible online learning process without any deadlines.
• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.

• Certificate of Completion from ILC (PDF format only) = £20
• Certificate of Completion from ILC (Hardcopy) = £30 + postage charges £10

Cost: 18 GBP

Discount: 95% off through Laimoon!

Duration: 40 Hours

• Working with Words
• Constructing Sentences
• Creating Paragraphs
• Writing Meeting Agendas
• Writing E-mails
• Writing Business Letters
• Writing Proposals
• Writing Reports
• Other Types of Documents
• Proofreading and Finishing

• Certificate of Completion (PDF format) = £20
• Certificate of Completion (Hardcopy) = £30 + postage charges £10

Cost: 18 GBP

Discount: 97% off through Laimoon!

Duration: 40 Hours

• Succession Planning Vs. Replacement Planning
• Preparing for the Planning Process
• Initiating Process
• The SWOT Analysis
• Developing the Succession Plan
• Executing the Plan
• Gaining Support
• Managing the Change
• Overcoming Roadblocks
• Reaching the End

• Certificate of Completion (PDF format) = £20
• Certificate of Completion (Hardcopy) = £35 + postage charges £15

Cost: 18 GBP

Discount: 97% off through Laimoon!

Duration: 40 Hours

• Inspire London College's team of friendly course advisors, and an online tutor will be there for your assistance.
• After enrolling in this course, you will get access to our Virtual Learning Environment (VLE) / Moodle within 24 hours, and all the study materials and assessments will be available via VLE/Moodle.
• Online Tutor will be available throughout your distance learning course to give you help with specific issues, and help you through difficult topics via email within 24 hours. The Tutor will also provide you with feedback on your assignments via Moodle/VLE.

• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our Moodle VLE 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course via email
• Flexible online learning process without any deadlines.
• Upon successful completion, students will receive an CPD Accredited Certificate from an Step Ahead CPD Qualifications.

• Understand the marketing theories and concepts
• Understand the different type of marketing environments
• Develop effective marketing mix strategies

• Introduction to Marketing
• Consumer Behaviour
• The Marketing Environment
• Marketing Research
• Market Segmentation, Targeting and Positioning
• Product Development and Pricing Strategies
• Promotion and Distribution
• Marketing Planning and Implementation
• Brand Development

• After reading the course material, the learner will have to attempt an assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. During the completion of the assignment, learner can get unlimited support from online tutor via email.
• Learner's assignment(s) will be assessed by Inspire London College's assessor(s) & IV's. When an assessment criteria is met, it will be graded as 'Pass'.
• If there is further evidence required, it will be graded as 'referred', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

• Certificate of Completion from Inspire London College (PDF format) = £30
• Certificate of Completion from Inspire London College (Hardcopy) = £50 + postage charges £15

Cost: 44 GBP

Discount: 88% Off for Laimoon Users!

Duration: Upto 360 Hours

• Certificate of Completion (PDF format) = £37
• Certificate of Completion (Hardcopy) = £47 + postage charges £15

Cost: 18 GBP

Discount: 98% Off for Laimoon Users!

Duration: Upto 2 Weeks

• Unit 1: Introduction to the front office and its functions
• Unit 2: Front Office Staff, Ranks and Responsibilities
• Unit 3: Front Office Reservation and Guest Registration Process
• Unit 4: Front Office Accounting and Communication Management

• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course online.
• Upon successful completion, students will receive an CPD Accredited Certificate from Step Ahead

• After studying Hotel Receptionist: Hotel Front Office Management course material, Learner will have to attempt Final Assignment(s).
• The Assignment Brief containing the different questions will be available on VLE / Moodle. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded 'Pass'. If there is further evidence required, it will be graded 'referred or fail', and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.
• All written report(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

• Certificate of Completion from ILC (PDF format only) = £30
• CPD Accredited Certificate from Awarding Body (Hardcopy) = £55 + postage charges £15

Cost: 19 GBP

Discount: 90% Off for Laimoon Users!

Duration: Upto 160 Hours

1. Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
2. Assessment resources accessible through our online learning platform 24/7.
3. A professional one-to-one tutor to provide all-inclusive assistance throughout the course online via email.
4. Upon successful completion, students will receive an *Accredited Qualification* Level 4 Diploma in Business Management from Step Ahead CPD recognise awarding organisation.

1. To enable learners to apply analytical and evaluative techniques to business in the private and public sectors
2. To enhance analytical and evaluative skills relating to business across a number of industries
3. To develop the learner's ability to recognise and reflect on the process of personal learning and development, which facilitates the enhancement of key personal, sociable and other transferable skills
4. To encourage the learner's self-reflection, analytical, intellectual and transferable skills.

• To understand and apply the principles of leadership in a business environment
• Review and apply the principles of business management within industry
• To understand and apply the principles of management in a specific environment
• To improve the employability of learners by allowing them to explore the relationship between management theories and their practical application in the business world.
• Analyse problem-solving techniques specific to business and industry
• Select, collate, review and analyse information from a wide range of sources
• Effectively use verbal and communication skills
• Work independently and as part of a team
• Manage one's own personal development and growth.

• Communications in Organisations
• Leadership and the Organisation
• Financial Awareness
• Managing Change
• Business Operations
• Developing Teams

Cost: 950 GBP

Discount: 35% Off for Laimoon Users!

Duration: 4 To 12 Months

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £55 + postage charges £15

Cost: 18 GBP

Discount: 99% Off for Laimoon Users!

Duration: Upto 1 Week

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £55 + postage charges £15

Cost: 22 GBP

Discount: 97% Off for Laimoon Users!

Duration: Upto 1 Week

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £55 + postage charges £15

Cost: 22 GBP

Discount: 97% Off for Laimoon Users!

Duration: Upto 1 Week

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £55 + postage charges £15

Cost: 22 GBP

Discount: 97% Off for Laimoon Users!

Duration: Upto 1 Week

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £55 + postage charges £15

Cost: 18 GBP

Discount: 99% Off for Laimoon Users!

Duration: Upto 1 Week

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £55 + postage charges £15

Cost: 22 GBP

Discount: 97% Off for Laimoon Users!

Duration: Upto 1 Week

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £55 + postage charges £15

Cost: 18 GBP

Discount: 99% Off for Laimoon Users!

Duration: Upto 1 Week

• Define facilitation and identify its purpose and benefits.
• Clarify the role and focus of a facilitator.
• Differentiate between process and content in the context of a group discussion.
• Provide tips in choosing and preparing for facilitation.
• Identify a facilitator's role when managing groups in each of Tuckman and Jensen's stages of group development: forming, storming, norming, and performing.

• Understand the components of critical thinking
• Utilize non-linear thinking
• Use logical thinking
• Recognize what it means to be a critical thinker
• Evaluate information using critical thinking skills
• Identify the benefits of critical thinking
• Revise perspective, when necessary
• Comprehend problem solving abilities

• Explore different types of workplace anxieties
• Learn to recognize symptoms and warning signs
• Determine ways of coping and managing problems
• Recognize common trigger and accelerants
• Learn the difference between anxiety and common nervousness

• Understand when feedback should take place
• Learn how to prepare and plan to deliver constructive criticism
• Determine the appropriate atmosphere in which it should take place
• Identify the proper steps to be taken during the session
• Know how emotions and certain actions can negatively impact the effects of the session
• Recognize the importance of setting goals and the method used to set them
• Uncover the best techniques for following up with the employee after the session

• Understand what behavior is
• Understand the benefits of corporate behavior
• Know what type of behaviors you want to implement in your company
• Know how to implement corporate behaviors
• Know how to maintain corporate behaviors

• Define business Development and Succession planning and its role in your company.
• Lay the groundwork to develop a Development and Succession plan.
• The importance of mentorship.
• Define and use a SWOT analysis to set goals.
• Create a plan, assign roles, and execute the plan.
• Communicate to develop support and manage change.
• Anticipate obstacles, and evaluate and adapt goals and plans.
• Characterize success.

• Cultivate a positive attitude
• Manage internal and external stress
• Develop abilities to listen actively and empathize
• Build a rapport with customers in person and over the phone
• Understand the diverse challenges posed by customers
• Develop strategies to adapt to challenging circumstances

• Access Health and Wellness Program Needs
• Plan a Health and Wellness Program
• Implement a Health and Wellness Program
• Maintain a Health and Wellness Program

• Examine current habits and routines that are not organized
• Learn to prioritize your time schedule and daily tasks
• Determine ways of storing information and supplies
• Learn to organize personal and work space
• Learn to resist procrastination
• Make plans to stay organized in the future

• Excel 2016 Essentials
• Outlook 2016 Essentials
• PowerPoint 2016 Essentials
• Word 2016 Essentials

• Certificate of Completion (PDF format) = £40
• Certificate of Completion (Hardcopy) = £55 + postage charges £15

Cost: 18 GBP

Discount: 97% Off for Laimoon Users!

Duration: Upto 1 Week

• Courses / Training that best suit to Work Experience, Knowledge and Skills
• Self-paced Training/Courses to continue working while studying
• Self-Paced Courses to get free from the deadlines
• Course materials that include Training Manual, Mock Quizzes and Case Studies that challenge you to apply your knowledge that can be in PDF, Microsoft Word, Excel, PowerPoint format.
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course online.

• Understand basic accounting terminology.
• Identify the differences between the cash and accrual accounting methods.
• Keep track of your business by becoming familiar with accounts payable and accounts receivable.
• Use a journal and general ledger to document business financials.
• Understand financial statements
• Identify how to analyze financial statements
• Understand budgets
• How to make budgeting easy
• Understand advanced forecasting techniques
• Understand how to manage the budget
• Discover how to establish financial goals
• Evaluate where financial cuts can be made
• Learn the basics about expenses
• Determine what tools you need to stick with your budget.

• Certificate of Completion (PDF format) = £37
• Certificate of Completion (Hardcopy) = £47 + postage charges £15

Cost: 18 GBP

Discount: 99% Off for Laimoon Users!

Duration: Upto 1 Week

• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• An inclusive e-library containing recommended study texts and reference books for online reading.
• Upon successful completion of the 60 credits, students will receive an Accredited Certificate from Step Ahead the awarding organisations.

• Understanding about the field of project management and its use in modern business environment
• Understanding toward the planning of project that how it will be started and what is the scope of project planning in business environment
• Understanding toward the time management in project that in how much time required objectives will be achieved.
• Understanding the management of quality of project and risk associated with project to completely full fill project
• Understanding and managing a project at global level and mode of communication use at different organisations.

• Introduction to Project Management
• Project Planning Basic Concepts
• Scope of Project Management
• Project Management at Global Level

• Time Management in Projects
• Communication in a Project
• Managing Risk in a Project
• Managing Quality in a Project

Cost: 30 GBP

Discount: 93% Off for Laimoon Users!

Duration: 240 Hours

• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• An inclusive e-library containing recommended study texts and reference books for online reading.
• Upon successful completion students will receive an *CPD Accredited Certificate* from ** an Step Ahead regulated awarding organisation **

• Basic Project Management
• Changing perspectives of the modern project management
• Six Sigma Approach.
• Demand of Six Sigma Project Management
• Integration of Six Sigma methodology into Project Management
• Alignment of Project Management with business strategy using Six Sigma
• Six Sigma Phases (DMAIC) and Effective Risk Management in a Project
• The Role of Computing Technologies in PM
• Evaluation of a Project's success using Six Sigma

• Introduction to Six Sigma Project Management
• Types of Project
• SWOT analysis for a Project
• Project Phases or Project Cycle
• Alignment of A project with Business Strategy
• Identification of Project Stakeholders
• Managing the Stakeholders
• Understand Six Sigma Phases (DMAIC)
• Implementation of Six Sigma Project
• Modeling of a Project on the basis of Six Sigma
• Quantitative project management
• Risk Assessment in Projects
• Prioritizing the risk in project
• Evaluation of a project
• Computing technologies and Project management
• Launching and Execution of a Project
• Closure of the project
• Analysing the Success using Six Sigma

Cost: 20 GBP

Discount: 92% Off for Laimoon Users!

Duration: 80 Hours

• This Course provides the knowledge that will enable you to:
• Understanding about that what is construction management and how its effect the industry and its operations.
• Understand the roles and responsibilities of Construction Manager on site.
• Clear understanding with the tools and techniques used in estimation for the project and their use in construction firms.

• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Upon successful completion of the course students will receive an *e Certificate* from ** Inspire London College **

• Introduction to Construction Industry
• Roles and Responsibilities of Construction Manager
• Estimation Process in Construction Industry

Cost: 18 GBP

Discount: 90% Off for Laimoon Users!

Duration: 120 Hours

• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• An inclusive e-library containing recommended study texts and reference books for online reading.
• Upon successful completion students will receive an Accredited Certificate from the awarding organisations.

• Understand the significance of costs estimation process in construction management
• Understand the construction cost estimation process
• Evaluate the different types of cost estimation
• Learn the elements of cost estimation process
• Determine the different factors that can impact the cost estimation process
• Identify and develop the different skills that are required by the cost estimator
• Understand the different cost estimation software

• Introduction to Cost Estimation in Construction Projects
• Background and Purpose of the Cost Estimation
• Overview of the Construction Estimation Process
• The Main Types of Construction Cost Estimates
• A Construction Cost Estimates Perspective on Building Systems
• The Elements of a Construction Cost Estimate
• Factors Influencing on Construction Costs
• Using Historical Data in Construction Cost Estimates
• The Effects of Scale on Construction Cost Estimates
• The Major Approaches to Construction Cost Estimation
• Skills Required for a Cost Estimator
• Best Practices in Construction Cost Estimating and What Not to Do
• Common Pitfalls for Construction Cost Estimators
• Cost Estimating Applications and Software
• New Aspects of Construction Cost Estimating

Cost: 18 GBP

Discount: 96% Off for Laimoon Users!

Duration: 120 Hours

• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• An inclusive e-library containing recommended study texts and reference books for online reading.
• Upon successful completion will receive an Accredited Certificate from the awarding organisations.

• How to select a site for construction projects?
• Basic considerations for selection of a site
• Construction site lay out planning
• Essential elements in lay out planning
• Accessibility criteria for a site
• Health and Safety requirements at a construction site
• Materials handling and storage
• Logistics management at construction place
• How to use HR effectively

• Site Management
• Site Selection
• Criteria for Site Selection
• Major Considerations in Site Selection
• Climatic Conditions
• Topography of the Area
• Geology of the Site and Area
• Ground Stability
• Hydrology of the site
• Study of the Soil and Soil testing
• General Considerations
• Construction Site planning
• Construction Site lay out planning
• Elements in Construction lay out planning
• Site Accessibility
• Security Planning
• Information Signs
• Managing Health a Safety at Site
• Water supply management
• Managing Equipments and Materials (handling and storage)
• Waste management plan
• Communication Planning
• Logistics Management at construction site
• HR planning at Construction Site
• Accommodation planning
• Temporary Facilities Characteristics
• Temporary facilities identification, selection and Sizing

Cost: 18 GBP

Discount: 96% Off for Laimoon Users!

Duration: 120 Hours

• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• An inclusive e-library containing recommended study texts and reference books for online reading.
• Upon successful completion of the 60 credits, students will receive an Accredited Certificate from the awarding organisation.

• Understand Construction Management and how its effect the industry and its operations.
• Understanding the tools and techniques used for estimation of the project and their use in construction firms.
• Understand basics of construction project and what are requirement to start a construction project.
• Understand the management process on construction sites and how to manage labour during construction project.
• Manage the supply and availability of staff and their satisfaction on construction site.
• Manage the financial and physical resources such as machinery, equipment and labour at construction site.
• Understand high quality standards at work site and its management.

• Introduction to Construction Industry and Management
• Cost Estimation Techniques in Construction Management
• Managing a Construction Project
• Site Management

• Managing Human Resources
• Managing Materials and Equipment.
• Establishing High Quality Standards

Cost: 30 GBP

Discount: 93% Off for Laimoon Users!

Duration: 240 Hours

• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• An inclusive e-library containing recommended study texts and reference books for online reading.
• Upon successful completion of the course students will receive an *e Certificate* from ** Inspire London College **

• Understand the role of Supply Chain and Logistics in modern businesses
• Learn sourcing and operations in supply chain and logistics management
• Understand the procurement and manufacturing operations
• Manage inventory in a supply chain
• Distribution channels to perform the supply chain activities
• Understand the importance of logistics in supply chains
• Evaluate different activities involved in logistics
• Learn the fundamental supply chain models
• Understand the different operations in supply chains
• Understanding to transport management essentials

• Understanding Logistics and Supply chain
• Core role of Logistics in Supply Chain
• Fundamental of Supply Chain Management
• Essentials of Procurement concept
• Fundamental of Forecasting and operations of logistics
• Fundamentals of Strategies and Operations of Logistics
• Fundamentals of Delivery in Supply Chain

• Purpose and Objectives of Warehousing
• Role of IT in Supply Chain Management
• Distribution Techniques and Supply Chain
• Essentials of Transport Management

Cost: 65 GBP

Discount: 89% Off for Laimoon Users!

Duration: 360 Hours

• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• An inclusive e-library containing recommended study texts and reference books for online reading.
• Upon successful completion of the 60 credits, students will receive an Accredited Certificate from TQUK the awarding organisations.

• Understanding about the field of project management and its use in modern business environment
• Understanding toward the planning of project that how it will be started and what is the scope of project planning in business environment
• Understanding toward the time management in project that in how much time required objectives will be achieved.
• Understanding the management of quality of project and risk associated with project to completely full fill project
• Understanding and managing a project at global level and mode of communication use at different organisations.

• Introduction to Project Management
• Project Planning Basic Concepts
• Scope of Project Management
• Project Management at Global Level

• Time Management in Projects
• Communication in a Project
• Managing Risk in a Project
• Managing Quality in a Project

Cost: 32 GBP

Discount: 94% Off for Laimoon Users!

Duration: 260 Hours

• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• An inclusive e-library containing recommended study texts and reference books for online reading.
• Upon successful completion of the course students will receive an *e Certificate* from ** Inspire London College **

• Understanding about the field of Project Management and their use in modern business environment
• Understanding toward the planning of project that how it will be started and what is the scope of project planning in business environment
• Understanding to estimation of project and their management with time to time
• Understand role of human resource in management of project
• Understanding role of quality management team in performing the key objectives of project.
• Understanding toward the time management in project that in how much time required objectives will be achieved.
• Understanding the management of quality of project and risk associated with project to completely full fill project
• Understanding and managing a project at global level and mode of communication use at different organizations.

• Introduction to Project Management
• Project Planning Basic concept
• Project Scope Management
• Project Management At Global Level
• Time Management in Projects
• Communication Methods in a Project
• Managing Risk in a Project

• Managing procurement
• Quality management project
• Managing Human resources
• Managing expenditures in a project

Cost: 69 GBP

Discount: 88% Off for Laimoon Users!

Duration: 360 Hours

• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• An inclusive e-library containing recommended study texts and reference books for online reading.

• Understand the basic concepts of Business Management and factors included in it
• Know and understand the process of communication in between different levels at organisation and major hurdles in the communication process
• Understand the role and responsibilities of Human Resource Management in managing the people at organisation
• Get the understanding of resource management in the organisation

• Essentials of Business Management
• Management of Human Resource
• Management of Customers Relationship

Cost: 18 GBP

Discount: 94% Off for Laimoon Users!

Duration: 120 Hours

• Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• An inclusive e-library containing recommended study texts and reference books for online reading.
• Upon successful completion of the 60 credits, students will receive an Accredited Certificate from awarding organisations.

• Understand the basic concepts of Business Environment and factors impacting the business
• Know and understand the process of communication in between different levels at organisation and major hurdles in the communication process
• Understand the role and responsibilities of Human Resource Management in managing the people at organisation
• Get the understanding of resource management in the organisation
• Understand the importance of effective Customers Relationship Management and its impacts on the business
• Get the knowledge that how different promotional techniques are adopted by organisations to enhance their business
• Understand the basic concepts of CSR and its importance in operations of organisation

• Essentials of Business Management
• Communication within the organisation
• Managing people in the organisation
• Management of resources in the organisation

• Managing the Customers Relationship
• Application of Promotional Techniques
• Sustainability and Corporate Social Responsibility in Organisation

Cost: 32 GBP

Discount: 94% Off for Laimoon Users!

Duration: 260 Hours

• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course online via email.
• An inclusive e-library containing recommended study texts and reference books for online reading.

• Understand the basic concepts of Business Management and factors included in it
• Know and understand the process of communication in between different levels at organisation and major hurdles in the communication process
• Understand the role and responsibilities of Human Resource Management in managing the people at organisation
• Get the understanding of resource management in the organisation
• Understand the importance of effective Customers Relationship Management and its impacts on the business
• Get the knowledge that how different promotional techniques are adopted by organisations to enhance their business
• Understand the how teams are built and managed within the organisation.
• Understand the basics of developing and managing an enterprise.

• Essentials of Business Management
• Management of Human Resource
• Communication in organisation
• Management of Performance
• Management of Risk
• Management of Finance
• Management of Customers Relationship

• Management of Time, Stress and Crisis
• Building and Managing the Team
• Management of resources
• Managing effective Marketing
• Managing the enterprise

Cost: 50 GBP

Discount: 92% Off for Laimoon Users!

Duration: 360 Hours

• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Upon successful completion of the course, students will receive an CPD Accredited Certificate from the awarding organisation.

• Create a written proposal appropriate to the construction disciplines.
• Create oral presentations appropriate to the construction disciplines.
• Create a construction project safety plan.
• Create construction project cost estimates.
• Create construction project schedules.
• Analyse professional decisions based on ethical principles.
• Analyse construction documents for planning and management of construction processes.
• Analyse methods, materials, and equipment used to construct projects.
• Apply construction management skills as a member of a multi-disciplinary team.
• Apply electronic-based technology to manage the construction process.
• Apply basic surveying techniques for construction layout and control.

• Construction Industry Management
• Construction Management Development
• Estimation and its Importance
• Understanding to Contract Terms
• Planning for Equipments
• Management of Equipment for construction
• Management of Material for construction

• Management of Relationship with vendors
• Quality Control Management
• Management of HR
• Site Management and preliminary investigation
• Purchasing Process Management

• Certificate of Completion from ILC (PDF format only) = £40
• CPD Accredited Certificate from Awarding Body (Hardcopy) = £99 + postage charges £15

Cost: 50 GBP

Discount: 92% Off for Laimoon Users!

Duration: 360 Hours

• The success rate of this course is 100% as it is skills focused and assignment based course.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
• Upon successful completion, students will receive an *CPD Accredited Certificate* from ** an Step Ahead CPD regulated awarding organisation **
• Flexible online learning process without any deadlines.
• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform 24/7.

• Learn what Strategic Human Resources Management entails
• Recognise and identifying the functions of HRM
• Explain the importance of human resource planning
• Assess the recruitment process
• To manage the employee's performance
• Understand that how to motivate employees with different rewarding strategies
• Manage workplace health and safety
• Organise different training and development programs
• To manage the absenteeism and attendance at workplace
• Handle the diversity and discrimination issues

• Human Resource Management; An Introduction
• Human Resource Planning
• Recruitment and Selection Process
• Managing Employees Performance
• Employees Motivation and Rewarding
• Training and Development of Employees
• Health and Safety Management

• Managing Absenteeism
• Workplace Discrimination and Diversity Management
• Managing Complaints, Disciplinary Actions and Dismissals

Cost: 38 GBP

Discount: 98% Off for Laimoon Users!

Duration: 360 Hours