Equipped with unrivalled Education, experience and expertise, our tutor's practical approach will guide you through the journey of professional interior design.

Cost: 3195 USD

Duration: 3 Days

Finance for Lawyers - Convertas , Dubai,Malaysia,Netherlands,Turkey,United Arab Emirates,United Kingdom

Thu, 26 Jul 2018 10:54:08 +04

Day 1

Introduction to Financial Analysis

Identifying the relationship between cash flow and profit
Development of an integrated cash flow model
Recognizing it’s all about cash
Understanding the relationships between the 3 main accounting statements.

Fundamentals of Accounting Statements - The Profit & Loss Account

How the P&L has changed over the last 25 years
Detailed review of the Profit and Loss Account
Profit types - trading, asset and business
Inventory, Depreciation, Capitalised interest
Minority interests and consolidation
Exceptional and material items

Day 2

Fundamentals of Accounting Statements - The Balance Sheet

Detailed review of the Balance Sheet
Understanding the fixed assets note
Accounting goodwill – what is it?
Liabilities, pension fund accounting
Debt and other liabilities like debt
Deferred tax, contingent liabilities

Understanding Cash Flows

Detailed review of the Cash Flow Statement
Analyzing and interpreting cash flows
Summarizing cash flows for analysis
Cash Flow Analysis
Defining free cash flow

Day 3

Financial Analysis Techniques – Ratio Analysis

Objectives of ratio analysis
Developing ratio analysis skills
Understanding the classic ratios
How much information is there in ratios?
Ratio rules – avoiding errors of principle

Evaluating Capital Investment Projects

Introduction to capital budgeting
Discounted cash flow techniques
Calculating the internal rate of return

Day 4

Economic and Country Risk

Understanding the indicators & signals
Implications of macro-economic change for Investors, Banks and Businesses

Funding Structures

The relationship between business risk & financial risk
The four phases of the corporate life-cycle
Identifying appropriate funding structures
Recognizing the drivers of funding strategies

Credit Analysis - The Basic Concepts

Introducing credit analysis frameworks
Financial analysis - review of the issues
Non-financial analysis – Developing a framework

Day 5

Overview of Non-Financial Analysis

Strategy analysis - what is strategy/business risk?
Overview of strategy terminology and concepts.

Techniques for Corporate Assessment

SWOT/Environmental analysis
Porters five forces
Boston portfolio matrix
Environments matrix

Cost: 3995 USD

Duration: 5 Days

Credit Risk Management - Convertas , Dubai,Kuala Lumpur, Istanbul, London, Amsterdam,Malaysia,Turkey,United Arab Emirates

Tue, 03 Jul 2018 15:25:39 +04

Day 1: BASEL ACCORDS, CAPITAL ADEQUACY & CREDIT RISK MANAGEMENT
· The Credit Process
· Risks Associated with Lending
· Historical Overview of Basel Accord
· The Three Pillars of Basel II/III
· Internal Capital Adequacy Assessment Process (ICAAP)

Day 2: PLANNING & DEVELOPING THE CREDIT FUNCTION
· Strategic Risk Management within an Institution
· Objectives & Goals of Credit Risk Management
· Loan Portfolio Objectives
· Strategic Planning for the Loan Portfolio
· Quantifying Volume, Level, & Directions of Risk
· Assessing the Credit Risk Function

Day 3: MANAGING & CONTROLLING THE CREDIT FUNCTION (POLICIES & PROCEDURES)
· Loan Policy (Purpose and Objective)
· Loan Policy Topics
· Underwriting Documents Standards
· Loan Approval Processes
· Risk Rating Systems
· Exceptions to Policy
· Organizational Considerations relating to Collections

Day 4: PORTFOLIO MANAGEMENT
· Fundamental Portfolio Management Terms & Concepts
· Concentration vs. Diversification Risk
· Concentration Risk & Measuring Correlation
· Stress Testing & Scenario Analysis
· Hedging Tools

Day 5: PROBLEM LOAN MANAGEMENT FRAMEWORK &
COMMUNICATING WITH SENIOR MANAGEMENT
· Organizational Considerations relating to Loan Work-out
· Good Bank vs Bad Bank Structures & Requirements (Case Study)
· Communication with Senior Management & the Board
· Developing Leading Indicators to Monitor Emerging Credit Risk within a Portfolio

Cost: 3995 USD

Duration: 5 Days

Vendor Relations & Supplier Management - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Mon, 02 Jul 2018 13:16:00 +04

Day One: Vendor validation process

Words of wisdom on managing vendor relationships
Sources for gathering information
Vendor status
Prequalification questionnaires
Vendor risk assessments
Sustainable vendor relations
Triple bottom line
- Economic success
- Social development
- Environmental sustainability

Day Two: Vendor development and integration

Vendor development
Vendor diversity programs
Supplier certification
Electronic Data Interchange (EDI)
Partnering typologies

Day Three: Managing vendor performance

Vendor performance objectives
Performance targets
Continuous improvement initiatives
Service level agreements

Day Four: Go-to-market strategies

Purchasing strategy matrix
Six sourcing strategies
- Volume concentration
- Best price evaluation
- Global sourcing
- Product specification improvement
- Joint process improvement
- Relationship restructuring
Group buying and bulk pricing
Just-in-Time (JIT) buying

Day Five: Soft skills and vendor relations etiquette

Effective communication as a pillar for success
Application of leadership and management skills in vendor relations
Cialdini's six powerful persuasion techniques
- Reciprocation technique
- Authority technique
- Social proof technique
- Commitment technique
- Liking technique
Scarcity technique
Vendor relations etiquette
Communicating with foreign vendors

Cost: 3995 USD

Duration: 5 Days

Tendering Process & Bid Management - Convertas , Dubai,Kuala Lumpur, Istanbul, London, Amsterdam,United Kingdom,Malaysia,Netherlands,Turkey,United Arab Emirates

Mon, 02 Jul 2018 13:01:54 +04

Day One: Overview of contracting and tendering

Definition of a contract
Stages in contracting
- Preparation and tendering
- Award and administration
Defining tendering
Purpose of tendering
Alternatives of tendering

Day Two: Objectives of tendering

Tendering process
Contracting methods
- Competitive bidding
- Competitive proposals
- Reverse auction

Day Three: Tendering preparation

Identifying requirements
Setting scope of work
Planning the evaluation process
Identifying suppliers
Developing tender documents
Invitation to tender
Terms and conditions
Tender briefing
Receiving and opening bids

Day Four: Commercial and financial consideration

Contract pricing, fixed price, cost plus
Unit price & measured work
Special forms of contracting
Payment terms
Value for money
Whole life costing
Most Economically Advantageous Tender (MEAT)
Contractor's strategy
Bid and no-bid decision

Day Five: Tender evaluation and award

Evaluation process
Preliminary examination of bids
Detailed examination of bids
Rating scale
Scoring protocol
Compliance matrix
Technical bid scoring
Evaluation report
Awarding of contract
Post award conference
Debriefing unsuccessful bidders
Mistakes and protests

Cost: 3995 USD

Duration: 5 Days

Logistics and Supply Chain Management - Convertas , Dubai,Kuala Lumpur, Istanbul, London, Amsterdam,United Kingdom,Malaysia,Netherlands,Turkey,United Arab Emirates

Mon, 02 Jul 2018 12:43:39 +04

Day One:
Modern supply chain and logistics trends
Supply chain overview
Role of logistics
Sustainability in supply chains and logistics
Supply chain configuration
3PL concepts
4PL concepts
Materials forecasting and inventory planning
Qualitative forecasting theories
Forecasting panels
Thought leaders
Delphi technique

Day Two:
Quantitative forecasting techniques
Seasonal demand forecasting
Moving average
Weighted moving average
Exponential smoothing
Forecasting error
Identifying bias
Determining economic order quantities
Determining reorder points
Replenishment strategies
Make-to-stock
Make-to-order
Assemble-to-order

Day Three:
Procurement and go-to-market strategies
Role of procurement
Procurement process flows
Sourcing strategies
Vendor management
Partnerships and alliances
Role of transportation and shipping in logistics
Definition of fleet management
Objectives and costs of fleet management
Transportation modes
Optimized routing and cubing
Incoterms for international commerce

Day 4:
Role of warehousing in logistics
Warehousing network design
Configuration of warehousing space
Value adding activities
Stockpiling, spot stocking and assortments
Cross docking, break bulking and consolidation
Mixing, postponement and assembly-to-order
Warehousing equipment and tools
Reverse logistics

Day 5:
Supply Chain Operations Reference (SCOR) framework for performance management
SCOR framework overview
Identifying level 1, 2 and 3 SCOR metrics
Customizing level 4 SCOR metrics
Setting performance targets
Continuous performance improvement

Cost: 3995 USD

Duration: 5 Days

Advanced Reporting - Next Generation Excel - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Mon, 14 May 2018 17:28:48 +04

The Advanced Reporting - Next Generation Excel Course is meticulously designed for professionals aiming to master the advanced features of Microsoft Excel for sophisticated data reporting and analysis. Over five intensive days, you’ll explore powerful Excel functions, advanced pivot table techniques, data modeling, and automation with macros. You’ll also learn how to seamlessly integrate Excel with various data sources and refine your reporting skills to the next level.

This course is structured to empower you with advanced skills for efficient data management, analysis, and reporting, ensuring you gain the expertise needed to produce professional and insightful reports.

By the end of this course, you'll be capable of creating advanced reports, automating repetitive tasks, and integrating data from various sources to build comprehensive and professional data presentations.

Curriculum

Day 1: Data Massaging – Tools and Techniques

Consolidating data from different files and sheets
Advanced data validation: lists, dates, custom rules
Cell management with functions: LEFT, RIGHT, MID, CONCATENATE, VALUE
Naming, editing, and managing cells and ranges
Subtotal, SUMIF, SUMIFS, SUMPRODUCT, COUNT, COUNTIF, COUNTIFS
Looking up data using VLOOKUP
Advanced table tools technique
Slicing dates into day names, weeks, months, quarters, and years
Text to columns and dynamic trimming with TRIM, LEN
Managing texts and numbers using REPLACE, FIND, SUBSTITUTE
Text change functions

Day 2: Reporting, Analysis, and Reconciliation Using Pivot Tables

The 20 essential rules for pivot tables
Creating pivot tables and formatting numbers
Designing report layouts
Sorting (ascending, descending, and custom)
Filtering labels and values
Expanding, collapsing reports, and summarizing data (sum, average, min, max, count)
Showing values as percentages
Pivot table options and drill-down features
Showing report filter pages, inserting formulas, and date analysis
Copying pivot tables and creating pivot charts
Dynamic chart labeling and mastering slicers
Linking pivot tables and graphs with PowerPoint
Applying conditional formatting in pivot tables
Designing reports using GetPivotData

Day 3: Modeling and Integration Techniques

Performing 'what-if' analysis using spinners
Checkbox data modeling with IF functions
Option button modeling with IF functions
List box modeling with CHOOSE functions
Linking Excel with text files, Access, other Excel files, SQL, and the internet
Scenario manager techniques

Day 4: Introduction to Macros – The Ultimate Tool in Excel

Macro basics and planning a macro
Designing control boards
Recording, testing, and editing macros
Macro workshops
Advanced filtering with macros

Day 5: Excel Tips and Tricks

Data entry forms
Custom lists
Using the camera tool
Text-to-speech functions
Protecting worksheets and workbooks

Description

The Advanced Reporting - Next Generation Excel Course is an intensive, hands-on program designed for individuals and professionals seeking to enhance their data reporting capabilities using advanced Excel features. The course offers a structured approach to mastering data massaging, pivot table techniques, data modeling, and automation using macros. Participants will also gain valuable insights into integrating Excel with other data sources, optimizing their workflow and reporting efficiency.

At the end of this course, you will be able to:

Consolidate and manipulate data from multiple sources using advanced Excel techniques
Implement advanced data validation and cell management functions
Master pivot tables for dynamic reporting, analysis, and reconciliation
Create dynamic charts and dashboards linked to pivot tables
Automate tasks with macros, improving efficiency and accuracy
Integrate Excel with external databases, text files, and other sources
Use data modeling techniques for scenario analysis and decision-making
Develop professional Excel reports for presentations in PowerPoint
Protect workbooks and secure data with advanced security measures

Who Is This Course For?

Financial Analysts and Data Analysts looking to enhance their reporting skills
Project Managers and Office Managers needing to automate and optimize data processes
Business Analysts seeking to develop dynamic reports and dashboards
IT Professionals using Excel for database integration and management
Business Owners aiming to improve their data analysis and presentation capabilities
Students and Self-Learners eager to gain advanced Excel expertise

Requirements

Basic to intermediate knowledge of Microsoft Excel
No prior experience in macros is required
Access to Microsoft Excel for practical sessions and exercises

Career Path

Completing this course can lead to advanced opportunities such as:

Senior Financial Analyst
Business Intelligence Specialist
Operations Manager
Data Reporting Analyst
IT Project Coordinator
Business Consultant

Day 1:
1- The role of the office manager and administrator
· Perception versus reality
· The 3Ds of successful administrators: dramatically and demonstrably different
· Competencies required for success
· What it takes to be a 'star' at work
· Identifying your role

Day 2:
1- Effective verbal and written communication skills
· Improving credibility and gaining recognition
· Importance of having positive attitude
· Being assertive
· Selling your ideas to the boss, colleagues, subordinates and clients
· Preparing a professional presentation
· What constitutes professional business writing
· Style and layout
· Obtaining your objective with the reader
· Readers' expectations
2- Using the telephone properly
· Professional telephone behavior
· Rules for good listening
· Steps in professional handling of an incoming call
· Dealing with difficult callers
· Identifying common phone problems and formulating solutions

Day 3:
1- Serving the internal and external customer
· Understanding the needs of internal and external customers
· Removing services barriers
· Providing excellent service
· Breaking down the silo mentality
· Handling complaints
2- Managing time

· Identifying and eliminating time wasters
· Setting goals and priorities
· Using measures to control and improve your effectiveness
· Planning and managing time for self and others
· Preparing time logs and learning from them

Day 4:
1- Organizing meetings
· Elements of an effective meeting
· Preparing the agenda
· Meeting common time wasters
· Taking minutes of meetings
· Responsibilities of meeting leaders and participants
2- Stress management techniques
· Causes and symptoms
· Identifying your stressors
· How stress affects performance
· Formulating a comprehensive stress management plan

Cost: 3495 USD

Duration: 4 Days

IFRS Fundamentals Comprehensive Workshop - Convertas , Dubai

Tue, 30 May 2017 19:29:04 +04

Objective

Apply the requirements of the standards to prepare IFRS compliant financial statements, including the determination of appropriate accounting policies and identification of necessary disclosures
Define the process of transitioning to IFRS and identify the first time adoption exemptions and exceptions Explain how the recognition and measurement principles of the IASB's Framework apply within each accounting standard
List the standards that require or permit the use of fair value measurement, identify how fair value is measured and specify where
the fair value changes are recognized
Apply the new proposed standards on revenue, leases and financial instruments

Outline

Introduction to IFRSs

Brief history of IFRSs
Conceptual Framework
Fair value measurement (IFRS 13)

Content of IFRS Financial Statements

Presentation of financial statements (IAS 1)
Statement of cash flows (IAS 7)
Accounting policies, changes in accounting estimates and errors (IAS 8)
Events after the reporting period (IAS 10)
Operating segments (IFRS 8)
Related party disclosures (IAS 24)
Earnings per share (IAS 33)
Interim financial reporting (IAS 34)
Discontinued operations (IFRS 5)

Assets

Inventories (IAS 2)
Property, plant & equipment (IAS 16)
Borrowing costs (IAS 23)
Intangible assets (IAS 38)
Investment property (IAS 40)
Impairment of assets (IAS 36)
Non-current assets held for sale (IFRS 5)
Fixed Assets

Liabilities

Leases (IAS 17, SIC-27, and IFRIC 4)

Update on IFRS 16 Leases

Employee benefits (IAS 19)
Provisions, contingent liabilities and contingent assets (IAS 37)
Share-based payment (IFRS 2)

Financial Instruments

Financial assets and liabilities, hedging and
derivatives (IAS 32, IAS 39, IFRS 9)
Financial instrument disclosures (IFRS 7)

Income Taxes

Income taxes (IAS 12)

Revenues

Revenue Recognition
Revenue (IAS 18, IFRIC 13 and 18)
Construction contracts (IAS 11)
Revenue from Contracts with Customers (IFRS 15)
Foreign Currency Issues
The effects of changes in foreign exchange rates (IAS 21)

Cost: 3995 USD

Duration: 5 Days

Internal Audit & Control - Convertas , Dubai

Tue, 30 May 2017 19:18:58 +04

Objective

Identify the various kinds of business assets
Describe the structure and elements of an internal control system
Develop asset control activities
Explain how to implement asset control activities effectively

Outline

What is Internal Control
The Elements of an Internal Control System
Types of Accounts
Cash and Bank Accounts
Accounts receivable
Equity and Liability
Inventory
Various and kinds of Assets
Fixed Assets
Financial Reports
Notes of Managers
Cost Center
Cost Codes
Cost and Expenses
Price and cost Differences
Finance Policies and Manual
Auditing Practice
Difference between Auditing and other types of Control
Report Ethics
Global Practice

Cost: 3495 USD

Duration: 4 Days

Financial Risk Management Workshop - Convertas , Dubai

Tue, 30 May 2017 18:58:28 +04

Objectives

Identify the various kinds of business assets
Describe the structure and elements of an internal control system
Identify business possible risks and initiate plans to manage them properly
Develop asset control activities
Explain how to implement asset control activities effectively

Outline

Various kinds of business assets
What is internal control
The elements of an internal control system
What risk management is and why it is important
Finance policies and manuals
Risk based Internal Auditing
International Practice Frameworks (IPPF, GAAP and IFRS)
Risk identification and control
Continuous control and investigation
Data collection and analysis
Reporting and decision making
Business processes that can produce risk
Delegation of authority and process of project management
Business decision making and legal aspects
Fraud risk and prevention
Conducting internal audit and risk management
Influence and communication
Change management
Negotiation and conflict management
Communication skills
Leadership skills
Ethics and objective approach

Cost: 3995 USD

Duration: 5 Days

Financial Accounting and Detecting Fraud - Convertas , Dubai

Tue, 30 May 2017 18:53:00 +04

Objective

Identify the functions of accounting information in decision making process
Explain elements of financial statements
Conduct basic analysis of financial performance
Use accounting information for decision making

Outline

Role of accounting in making decisions
Classifying accounting information
Balance sheet
Income statement
Cash flow statement
Notes to financial statements
Introduction to analysis techniques and analysis benchmarks
Fraud and its minimization techniques
Financial data audit
Controlling manager's authority
Profitability, liquidity, business cycle, financial risk
Accounts role in business development

Cost: 3195 USD

Duration: 3 Days

Finance for Non-Finance Managers Workshop - Convertas , Dubai

Tue, 30 May 2017 18:37:37 +04

Objective

Identify different types of costs
Define the role of finance
What is accounting and what are main accounts
How financial statements are prepared
Difference between profit and cash
What is important in numbers (of a financial statement)
Financial Report - a report by numbers
Analyze financial statements
Evaluate the financial feasibility of a project
Budget types and how to prepare a budget

Outline

Basics of Accounting
Common definitions and jargons in accounting
Accrual versus cash
Types of Accounts
Income statement
Major Accounts
Assets, Liabilities and Equity
Balance sheet
Cash flows
Profit and its difference with cash
Costs and expenses
Direct costs and indirect costs
Time value of money
Reading a financial statement
Interpretation of the financial statement is to reflect business sustainability and profitability
Basic principles of appraisal
Budgets
Types of budgets

Cost: 3195 USD

Duration: 3 Days

Advanced Budgeting Workshop - Convertas , Dubai

Tue, 30 May 2017 18:31:52 +04

Objective

Acquire best practices in budgeting
Understand the strategic role of cost concepts
Explain the costs concepts to the use of cost information for management control
Describe the role of budgets in the management process
Discuss the importance of strategy and its role in the master budget
Prepare a master budget and explain the inter-relationships among its supporting schedule
Understand zero-base, activity-based, and kaizen approaches to budgeting
Explain the essence of control systems
Develop flexible budgets for evaluating short-term financial performance
Identify different cost control measures
Measure and evaluate performance

Outline

Project management methods
Budgeting Overview
The budgeting process
How and whom to engage
Budgetary statements
Budgeting Methods
Top-down & bottom-up budgeting
Zero-based versus activity based budgeting
Types of Budgets
Departmental budgets
Cash budgets
Capital and operating budgets
Master budgets
Types of Costs
Fixed & variable costs
Controllable & uncontrollable costs
Budgeting and Forecasting
Creating forecast for revenue and expenditure
Rolling forecast as a catalyst for change
Variance reporting template
Reporting template
Financial and non-financial key performance indicators (KPIs)
Annual Budget and Forecasting Cycle
Budget and forecasting timetable
The different types of reports and their use
Risk Management
Risk management in corporate governance
Finance' role in supporting risk management
Cost Control and how to reduce costs
Cost management and motivation
Embedding cost control in the business

Cost: 3995 USD

Duration: 5 Days

Value Sales Training - Convertas , Dubai,Malaysia,Turkey,United Arab Emirates

Tue, 30 May 2017 18:20:33 +04

Objective

Identify and adopt the right professional selling behaviors and skills needed to maximize sales performance.
Develop critical self-driven practices to optimize personal and business effectiveness and efficiency
Distinguish between different sales methodologies and identify the primary focus for each one of them create, implement and support the right sales strategies, goals and objectives through their solid insight into the sales process.
Defend the principles of successful negotiations while handling objections, and pitching the right value propositions critical for long term business relationships.
Use questioning and probing techniques to improve prospecting capabilities throughout the sales process.

Outline
The changing business environment

The evolution of personal selling
The new sales competencies
Behaviors, characteristics and skills of a successful salesperson
Assessing performance according to specific sales indicators
Root causes of sales problems
Personal selling profile

The sales process

Effective prospecting and pre-visit research
Characteristics of different selling models, types and structures
Setting goals based on your sales quota and plan
Analyzing the territory and conducting account research
How to conduct effective competitive analysis
Neutralize or offsetting perceived competitor's advantages
Working your company's strengths against competitors' weaknesses
Planning your calendar to achieve sales goals and build a sales pipeline
Identifying resources and methods of generating leads
Delivering clear and effective presentations
Handling and overcoming objections
Achieving positive closing techniques
Recognizing service as a hard differentiator

Business negotiation skills

Understanding the principles involved in successful negotiation
Sales negotiation and vulnerability analysis
Building a value position and relationship through principled negotiating
Leveraging the art of persuasion

Managing the customer relationship

Developing a customer profile
Service beliefs and philosophies
Basic attributes of a positive attitude
Questioning and probing skills
Leveraging open and closed questions
The importance of listening
Understanding different buyer behaviors styles in relation to your own
How to respond to different buyers and different personalities
Strategies to maintain communication with a customer

Cost: 3495 USD

Duration: 4 Days

Strategic Public Relations Workshop - Convertas , Dubai,Malaysia,Turkey,United Arab Emirates,United Kingdom

Tue, 30 May 2017 18:14:42 +04

Objective

Create an integrated PR strategy
Advanced interview skills
Effective use of online PR options
Management of electronic media
Maximize your organization media strength
Understand the rules for lobbying campaigns
Manage the merits and demerits of direct email

Outline

Senior manager communication challenges
What does the media wants?
How to integrate PR with the marketing mix?
Using Internet PR and viral marketing effectively
Identifying the problems that could be faced
Developing a PR plan
Advanced interview techniques that work
Communicating with your body
Successful one-to-one press interviews
Formulating key messages
Controlling emotional responses
Delivering attractive speech
Making news portals and web news services work for you
Developing PR strategies
Ensuring that your side of the story is heard
Handling the Press - the golden rules
Press releases that work
Writing effective press releases
Using pictures effectively
Sourcing PR information
Using Radio and Television
Web Marketing and PR
Cultural diversities on body language
Delivering "BAD NEWS"
Handling media enquiries
Advanced crisis management & reputation management
Brief spokespeople prior to media interviews
Choosing and using a PR agency
Measuring results

Cost: 3995 USD

Duration: 5 Days

Public Relations, Protocol and Etiquette - Convertas , Dubai,Malaysia,Turkey,United Arab Emirates

Tue, 30 May 2017 18:07:59 +04

Objective

Realize the difference between crude person behavior, and a refined one;
Understand, and apply the right attitude, at the right time with the right person
Create positive impressions
Learn the right etiquette and protocol with celebrities,
Planning and orchestrating visits, meetings, ceremonies, and special events
Attend to receptions and social gatherings as an aristocrat
Precedence, Titles and Forms of Address.
Learn the proper table manners.
Protocol Event Planning Process

Outline

Public Relation Introduction
What is Protocol and Etiquette?
Quiz Exercise
Attributes of a Protocol Employee
Public Relation Communication Process
Public Relation Communication tools
Communicating with your body
Greetings, Introduction and hand shacking
Listening Skills
First Impressions
Public Relation Planning and Executing the Campaign
Select Research Methodology

Cost: 3195 USD

Duration: 4 Days

Public Relation Campaign - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Tue, 30 May 2017 18:02:17 +04

Objective

List and define PR concepts and differentiate between PR and advertising
Create and implement a PR plan
List contributions of PR campaigns to strategic management
Manage a crisis using PR
Explain the importance of organizational and corporate image
Measure PR effectiveness

Outline
PR recap

PR: definitions, concepts
Stakeholders in PR
The many components of PR
Key differences between PR and advertising

Creating and implementing a public relations plan

PR plan: definition and needs
Characteristics of a PR plan
SWOT analysis (Strengths, Weaknesses, Opportunities and Threats)
Target audience(s)
Goals (what we hope to accomplish)
Objectives (what needs to be done)
Key messages: simple and descriptive
Strategy (methods to accomplish objectives)
Tactics (deadlines and cost)
Timeline and responsibilities

Contributions of PR campaigns to strategic management

PR and strategic management
Taking a strategic approach
What can PR accomplish
Environmental scanning
Internal and external environment
Managing issues

Crisis management using PR

Defining and identifying a crisis
Remembering the rules in a crisis
Phases of a crisis
The disclosure principle
The symmetrical communication principle
The relationship principle
The accountability principle

Importance of the organizational image

Public opinion (attitudes, opinions, actions)
Building the organizational image
Variables of managing the image
Image and reputation management
From identity to reputation
Relationship management

Measuring PR effectiveness

Purpose of evaluation (output, outcome)
Evaluating (process and goals)
Matching objectives and results
Measurement (production, exposure)
Weaknesses of the traditional approach
Measurement techniques

Cost: 3995 USD

Duration: 5 Days

Public Relations and Media Skills Workshop - Convertas , Dubai

Tue, 30 May 2017 17:54:47 +04

Objective

Create an integrated PR strategy
Advanced interview skills
Effective use of online PR options
Management of electronic media
Maximize your organization media strength
Understand the rules for lobbying campaigns
Manage the merits and demerits of direct email

Outline

Communication challenges in business
Successful Marketing and PR Strategies
How to integrate PR with the marketing mix?
Using Internet PR and viral marketing effectively
Advanced interview techniques that work
Communicating with your body
Successful one-to-one press interviews
Delivering attractive speech
Controlling emotional responses
Make News portals and Web news services work for you
Review of common writing principles
Mistakes with email PR - and how to avoid them
Handling the Press - the golden rules
Press releases that work
Using pictures effectively
Sourcing PR information
Using Radio and Television
Web Marketing and PR
Cultural diversities on body language
Delivering a "BAD NEWS"
Advanced crisis management & reputation management
Handling a PR Crisis
Choosing and using a PR agency

Cost: 3995 USD

Duration: 5 Days

NLP Sales Skills - Convertas , Dubai

Tue, 30 May 2017 17:41:00 +04

Objective

Understand the purpose and use of NLP sales skills.
Be comfortable identifying and working with a client's map of the world.
Build rapport with a client, quickly and easily.
Be confident identifying and working with a client's meta programs.
Understand the psychology of persuasion and its use in sales presentations.
Structure and deliver a powerful, convincing presentation.

Outline

Delegates present a typical customer presentation.
Presentations are assessed and broken down under course criteria.
Introduction to NLP sales skills.
NLP - the human brain and how to influence it.
VAK - developing the ability to speak everyone's language.
Discovering each client's unique buying map.
Motivations - when to use the carrot, and when to use the stick.
Rapport building techniques.
Using meta-programs to subtly create desire.
Structuring your presentation - what do I want my audience to THINK, FEEL and DO?
Presentations are re-designed with the day's learning in mind.
Sections of the presentations are re-presented with coaching.
The psychology of persuasion.
Structuring your presentation in order to psychologically influence the audience's decision-making process.
Hitting the client's 'value based' buttons.
Selling the benefits - sell the sizzle NOT the sausage.
When and how to encourage/manage questions and objections.
Selling through our stories.
Practical activities to spice up the presentations.
Visual aids and maintaining interest.
Using notes.
Moving away from PowerPoint™.
Individual coaching on personal presentation.
Talking and walking, power pausing, body language, voice, pace etc.
Closing the client - understanding when and how.
Delegates will restructure their presentations.
Video feedback.
Practical application exercises.
Final presentations.
Intensive 1-2-1 coaching and video feedback from facilitator.
Handling worse case scenarios

Cost: 3195 USD

Duration: 3 Days

Effective Report Writing Workshop - Convertas , Dubai

Tue, 30 May 2017 17:29:26 +04

Objective

Consider the data needed to start a report with
Identify ways to improve your current practices in report writing
The 7 C's in business writing
The right approach for reporting various situations
Using graphics properly in reports
Content management for reports and coherence in writing

Outline

Why Reporting
Types of Reports
Planning for Report writing
Gathering Information
Practice work: Preparing a work plan for the report
Planning Informative Reports
Organizational Strategies for Informative Reports
Planning Analytical Reports
Organizational strategies for analytical reports
Drafting report content
Report Introduction and body
(Practice work: Writing the introduction part for the report)
Using technology to craft reports
Placing Graphics in the Report
Constructing textual graphics
Some general types of Short Reports
(Practice work: Writing body of the report)
Direct and indirect approach to writing
The 7 C's in writing
The "You" approach in report writing
The art of proof reading
Packaging ethics for reports Oral, telephonic and email reporting hints and ethics

Cost: 3995 USD

Duration: 5 Days

Communicating with Body Language - Convertas , Dubai

Tue, 30 May 2017 17:13:46 +04

Objective

Refresh the basic rules of communication
Consider the "YOU" approach in practical way
Maintain proper tone in communication
Use photos, charts and other media in proper way and in inclusive writing
Master Your Communication and Presence
Increase Your Impact

Outline

Communication challenges in business
Verbal vs. non-verbal communication
Cultures and common expressions
Killer First Impression
Your image as your brand
The sub-conscious level recording of identities
Powerful Elevator Pitch
Decoding the Face
Sympathy in action
Confident Body Language
The Art of Networking
How to Sell Anything to Anyone
Human Lie Detection
Nonverbal Branding
Body Language in Business
Negotiation Nonverbal
Delivering a "Bad News"

Cost: 3195 USD

Duration: 3 Days

Managing Claims - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Tue, 30 May 2017 00:10:56 +04

Objective

Identify and avoid causes for contractual claims and change orders
Outline the major elements of a contract and the basic concepts of contract interpretation
Recognize and analyze the different types of owners' claims and contractors' claims and how to deal with each type
Demonstrate, through actual situations, the different approaches to handle claims, variation orders and conflicts through
mutual collaboration
Apply negotiation as a main concept in resolving disputes and conflicts in order to reach a final settlement

Outline

Elements of a contract
Why do claims occur: the red flags
Change management
Variation orders
Definitions of claims and disputes
Sources of claims and change orders
Stages in contracting
Scope of work
Contract terms and conditions
Basic concepts in contract law:
Common types of mistakes
Contract administration
Performance of contractors
Changes and modifications
Types of changes and variations
Writing a variation order
Owner's claims
Contractor's claims
FIDIC Claims
Drafting a claim
Claim evaluation
Cost calculations
Reaching a settlement
Monetary damages
Disputes and settlement of disputes
Alternative dispute resolution:
Resolution through legal means

Cost: 3995 USD

Duration: 5 Days

Advanced Contracts Law - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Tue, 30 May 2017 00:03:52 +04

Objective

Warranties, indemnities, representations
Exclusion clauses including limitation of liability & whole agreement clauses
Liability in contract and tort
Service level agreements & delay
Service credits & liquidated damages
Force Majeure
Agency & distribution contracts

Outline
Indemnities refresher and knowledge analysis

General indemnity
Redrafting of clauses
Warranties
Representations
Undertakings
Misrepresentation

Limitation of Liability

Law refresh and knowledge analysis
Unfair Contract Terms Act
Direct loss
Indirect & consequential loss
Economic loss including loss of profits

Service Credits and Service Level Agreements

In-depth review of a Service Level Agreement
Review of negotiation document

Delays

Delay clauses
Liquidated damages
Force majeure

Agency and Distribution Contracts

Review and knowledge analysis of both types of contracts
Precedents review

Cost: 3195 USD

Duration: 3 Days

Strategic Supply Chain Management - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 23:09:04 +04

Objective

Effective logistics and supply chain management practices
Conduct analysis and examination of current operations
Bring about organizational improvements in supply chain
Comparison of in-house versus outsource hiring
Understanding the legal framework
Vendor management; monitoring and evaluation
How to relate costs to milestones

Outline

Understanding what Supply Chain Management
Definitions of logistics and Supply Chain management
The interrelations and connections of Buying, Making, Moving, and Selling activities
Key Aspects of Supply Chain Management
The cost/service balance
Customer service principles
Adding value
Production options/changes
Trade off opportunities
Understanding the sub functional conflicts
How we currently manage the supply chain
Impacts to the Supplier/Customer relationships
Reducing costs
Eliminating internal and external barriers in supply chain
Implementing a Supply Chain Management Approach
The changes needed with suppliers and customers
Breaking down traditional silo/closed management
Critical Supply Strategies
Needs assessment and task development
Selecting the Right Contracting Strategy
Transforming the Supplier Relationship to a Practical Partnership
How to be a Good Customer
Communication Techniques

Cost: 3995 USD

Duration: 5 Days

Procurement Planning and Bid Management - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 23:00:24 +04

Objective

Write strategic procurement objectives and initiatives to support long term directions
Arrange 'spend items' into categories that support planning of go-to-market strategies
Apply demand forecasting techniques to improve planning of procurement activities
Generate vendor integration strategies to ensure supply security
Evaluate vendor bids in a scientific manner to support selection decision making

Outline
Strategic procurement planning

Setting procurement mission and objectives
Selection of improvement initiatives

- Structure
- Systems
- Work streams
- Culture

Performance measures and targets
Communication of procurement plan
Stakeholder engagement

Spend category planning

Spend category profiling
Spend impact analysis

- Financial impact
- Vendor segmentation

Market risk analysis

- Value chain analysis
- SWOT analysis
- Porter's five forces
- Risk heat maps
- Vendor risk scores

Category report consolidation

Forecasting and demand planning

The soft side of forecasting

- Tetlock's foxes and hedgehogs
- Taleb's black swan

Principles of demand planning
Quantitative forecasting techniques
Qualitative forecasting techniques

Vendor integration

Vendor prequalification process
Vendor prequalification criteria

   - Legal criteria
   - Financial criteria
   - Technical criteria
   - Staff criteria
   - HSE criteria

Service Level Agreements (SLAs)
Strategic partnering
Supplier diversity programs

Bid evaluation and selection

Bid management process
Bid evaluation criteria
Scoring systems and protocols
Selection and award
Total Cost of Ownership (TCO) for complex purchases

Cost: 3995 USD

Duration: 5 Days

Applied Logistic Management - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 22:46:37 +04

Objective

Lead a winning logistics team, department or project
Understand the practical and latest techniques in logistics management
Empower others to deliver results in logistics management
Ensure goods proper recording, storage, stocking and supplies as per latest business requirements
Ensure meeting storage and goods supply principles are met.
Manage international logistics of larger scales

Outline

Introduction to Logistics Management
Introduction to Business Management
Basic Mathematics and Quantitative Techniques for Logisticians
Introduction to Transportation and Warehousing
Basic end-user computing for logisticians
Procurement and Order Processing Systems
Basic Principles of Performance Measures
Overview and objectives of the Government and Municipal Logistics Systems
Tactical Logistics Management
Inventory Management
Warehousing and Material Handling
Transportation Operation Management
Logistics and Supply Chain Management
Logistics Project Management
International Logistics Management
Demand planning
Temperature Controlled Supply Chain Management
Logistics Reporting
Logistics coordination with management
Strategic Logistics Management

Cost: 3995 USD

Duration: 5 Days

Total Quality Management - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 22:37:53 +04

Objective

Understand the importance of quality models and identify various quality concepts and frameworks used by quality gurusDiscover the success elements of Total Quality Management deployment (TQM)
Use TQM improvement tools to enhance customer satisfaction and improve processes within their organization
Describe various types of benchmarking tools and techniques to boost quality initiatives
Apply widely used improvement methodologies

Outline
Introduction to Total Quality Management (TQM) concepts

Definition of quality and quality models
History of quality
Defining TQM
TQM critical success factors
The relationship between ISO 9000 and TQM
Benefits of implementing a quality model
The cost of poor quality
Selecting the right model for your organization
The quality maturity ladder

The success elements of TQM

Customer driven quality
Plan, Do, Check, Act (PDCA) model
Eight-step problem solving methodology
Process thinking
Eliminating the non-value added
Management by facts and data
Continual improvement and Kaizen
Enhanced employee participation and decision making through idea generating systems
Employee reward and recognition

Improvement tools

What is a quality tool?
The seven quality control tools
Tree diagrams: how-how and why-why diagrams
Force field analysis
Affinity diagrams
Process mapping: 'the turtle'
Lean thinking
The seven types of waste in organizations
Visual management and the 5S program
Six Sigma

Benchmarking as a tool to improve quality and business processes

What is benchmarking? Why benchmark?
Levels of benchmarking
Pros and cons of different benchmarking approaches

Methodology for a continuous improvement process

The eight steps to achieve improvement
Critical success factors and common failure factors in TQM

Cost: 3995 USD

Duration: 5 Days

Result Based Management Workshop - Convertas , Dubai,Malaysia,Turkey,United Kingdom,United Arab Emirates

Mon, 29 May 2017 22:29:51 +04

Objective

Understand the theory of change and strategic results framework
Risk register
Integrated monitoring and evaluation
The use of evidence from monitoring and evaluation in decision-making
Meaningful reporting to key stakeholders.
Devise metrics to monitor and control project risks

OutlineUnderstand Results-Based Management (RBM)

the principles of results-based management
RBM's essential structures and processes
results cultures
diagnosis of the strengths, weaknesses and gaps in participants' organizations.

Prepare the ground for RBM development

prepare the ground for RBM development
the RBM strategy
key stakeholders for RBM
the organization's Theory of Change, and logic model
the strategic results framework including key indicators.

Evaluation with RBM

the risk register
risk management plan
results-based budgeting
evaluation with RBM
the strategic monitoring and evaluation plan.

Developing an RBM strategy

data quality assurance
data analysis
data utilization
reporting
managing change with RBM
participants' own strategies

Cost: 3495 USD

Duration: 4 Days

Project Risk Management - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 22:21:56 +04

Objective

Develop project risk management plans
Identify project scope risks
Predict project schedule risks
Examine project resource risks
Apply quantitative and qualitative risk assessments
Plan strategies for negative and positive risks
Devise metrics to monitor and control project risks

OutlinePlanning risk management

Risk components
Project risk planning processes
Risk management plan elements

Identifying scope risks

Sources of scope risk
Scope change risks
Defining deliverables
Bottom-up approach

Identifying schedule risks

Sources of schedule risk
Activity definition
Estimating activity duration
Applying estimating techniques
Activity sequencing

Identifying resource risks

Sources of resource risk
Resource planning methods
Staff acquisition
Cost estimating and cost budgeting
Managing project risks

Qualifying and quantifying project risks

Quantitative and qualitative risk analysis
Risk assessment matrices
Quantifying risks using PERT analysis
Decision tree analysis

Developing risk response strategies

Categories of risk
Risk management strategies
Risk response planning
Contingency planning
Risk registers

Monitoring and controlling project risks

Implementing response plans
Collecting project status
Metrics and trend analysis
Project reviews and risk reassessment

Cost: 3195 USD

Duration: 3 Days

Monitoring and Evaluation Workshop - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 22:11:01 +04

Objective

Understand the organizational context within which PM&E is implemented
Develop monitoring and evaluation plans in a more participatory manner
Facilitate PM&E processes for their project, program or organization
Describe practical and participatory tools for tracking project or program development and assessing outcomes
Identify ways to improve on their current practices in monitoring and evaluation

Outline

Introduction to M&E
Importance of Monitoring and Evaluation
Components of a Monitoring and Evaluation Framework
Proper use of M&E in development projects/programs
Participatory Monitoring and Evaluation Frameworks
Logical Framework
Strategic Framework
Logical Framework Matrix and its content
Project Goal and Objectives
Indicators, Source/Means of Verification
Assumptions
Practical Work on Project Scenarios
Using LFA for project M&E
Monitoring and Evaluation Plans
Developing M&E Plans
Mainstreaming M&E Plans with Project Plans
Implementing M&E Plans
Monitoring M&E Plans
Data Management
Data Collection
Data Analysis
Communicating Results
Utilization of Results in Project Planning
The proper use of LFA in participatory monitoring and evaluation

Cost: 3995 USD

Duration: 5 Days

Managing Multiple Projects - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 22:04:32 +04

Objective

Understand the difference of single and multiple project management scope
Key principles of project management?
Monitoring multiple projects
How to make practical and relevant tools for monitoring multiple projects
Managing multiple project budgets and finances
Timeliness and quality standards application for multiple projects
HRM principles for multiple projects

Outline

Introduction to project management
How project management is different between single project and multiple projects
Delegation of responsibility
Planning for multiple projects
Estimating scope and volume of multiple projects
Task analysis and human resource planning
Quality control and performance management
Project Goal and Objectives
Project vs. Programs
Indicators, Source/Means of Verification
Assumptions
Practical Work on Project Scenarios
Monitoring for various types of projects
Importance of Monitoring
Monitoring Plans
Project management levels and delegation of power
Communication skills for managing multiple projects
Financial management and fraud prevention for project managers
Total quality management
Project Management software's for different fields
Utilization of Results in Project Planning
Continuous quality improvement using monitoring

Cost: 3995 USD

Duration: 5 Days

Leadership Excellence Workshop - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 21:57:34 +04

Objective

Emphasize the critical study of leadership and its implications for global leadership
Introduce selected theoretical frameworks
Apply leadership theories to practice
Develop personal leadership skills and style

Outline

Leadership styles
How to reach to vision
Beliefs and values
Mastering your thoughts
Vision and mission for a team
Team motivation
Preparing for a crisis
Developing commitment
Gaining Rapport
Outcome Thinking
Active listening for understanding
Influencing Framework
Influencing Strategy
Communicating for leadership
Supportive Feedback and active listening
Adapting to change
Truths and misconceptions
Understanding the transition process
Coping with uncertainty
Moving forward
Problem solving and conflict mitigation

Cost: 3995 USD

Duration: 5 Days

Leadership and Communication Workshop - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 21:45:39 +04

Objective

Communicate ideas clearly, powerfully, and intentionally to inspire and lead others to create vision, shape culture and achieve organizational goals.
Develop strong interactive communication skills to strengthen relationships across teams, departments and levels.
Develop communication strategies for team building to effectively collaborate for better problem solving and decision making.
Transform destructive conflict into constructive conflict while building trust in the organization and creating a productive working environment.
Recognize cultural differences within and across organizations and use best communication practices to enhance understanding and good will.
Plan, introduce, and implement a successful change with employee support in today's complex business environment.
Build, manage, and lead virtual teams at a distance while implementing strategies to maximize collaboration and productivity.
Use powerful writing skills to compose effective messages that produce desired results in various business contexts.

Outline

Set clear communication objectives
Communication challenges in business leadership
Establish clear understanding of roles
Communicating to lead
Cultural diversities on body language
The Perception Divide - why it makes positive outcomes difficult for you
The Communication Process
Living the Vision
Choice and Control
Emotional Intelligence
Developing Trust
Gaining Rapport
Outcome Thinking
Active listening for understanding
Influencing Framework
Influencing Strategy
Challenging Situations Understanding and Managing Conflict
Communicating Exercise-Real Plays
Facilitating Team Communications
The "YOU" approach in practice
Delivering attractive speech
'What happens next?' - compelling others to listen
What gesture is appropriate
Controlling emotional responses
Working with Others Confidently
Sandwich Type Feedback

Cost: 3995 USD

Duration: 5 Days

Business Continuity Management - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 21:34:54 +04

Objective

Explain the approach for establishing an operational Business Continuity Management System (BCMS) aligned to the UAE NCEMA , Business Continuity Institute (BCI) Good Practice Guidelines (GPG) 2013 and ISO Social Security
Business Continuity Management Systems (BCMS) requirements
Identify components and best practices of a successful BCM Program, specifically its policy, strategy and supporting tools
Understand the components for an effective Business Impact Analysis (BIA) that is able to meet strategic, tactical and operational
requirements of an organization
Develop a Business Continuity Plan (BCP) and delivery of a Business Continuity (BC) exercise
Develop requirements for an auditable (BCMS) to comply with UAE NCEMA

OutlineBusiness Continuity Management (BCM) and Organizational Resilience

How does Business Continuity provide value to an organization?
Definition and ingredients of organizational resilience

Business Continuity Institute (BCI) Good Practice Guidelines (GPG) 2013
BCM Program, Policy, Strategy and Tools

Implementing a BCM program, and its leadership
The BC Policy requirements
The BC strategy - how and depth?
Contingency and standby
Understanding stakeholders
Legislations, regulations and standards

Embedding Business Continuity

Training needs analysis, skills and competency framework
Why do we need a Competency Framework?
Developing a Competency Framework

Business Impact Analysis (BIA)

Types of BIA: strategic, tactical, operational
Implementation methods for BIA and Risk Assessment (RA)

Developing and implementing a Business Continuity Plan (BCP)

Ownership and plan structure
Roles and responsibilities of BC Champion and Team Leaders

Delivering a Business Continuity Exercise

Types of testing/exercising
Key components for delivery of an auditable exercise

Maintenance of the BCMS

What is the function of an audit?
BCM Steering Committee and Terms of Reference (ToR's)
Overriding management review and continuous improvement

Cost: 3195 USD

Duration: 3 Days

Advanced Strategic Planning Workshop - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 21:22:43 +04

Objective

Mission Vision and Objectives of an organization
SOWT analysis with in-depth study of all components
Comparing SOWT with other tools ( PEST)
Perception and the Sub-conscious level thinking
Values and beliefs
Types of strategies and their use
Preparing action plans for implementation of strategic plan
Implementing and monitoring strategic plans

Outline

The sub-conscious level thinking and its impact on human character
Beliefs and values
Vision and mission
Define yourself
Emotional Intelligence and its relation to strategic thinking
What is an organization?
Why strategic planning
Vision and Mission Statement
SOWT analysis and its comparison with other analysis tools
Practical work on SOWT analysis
How SOWT can help is setting strategies and goals
Types of strategies and their use
Strategy statement
Introduction to different strategic planning tools: Porter's Competitive Forces, Moore' Public Value Strategic Triangle, MacMillan's Matrix, and Kaplan's Balanced Scorecard
Setting strategic goals
Strategic objectives
Competitive and functional strategies
How should a strategic planning document look like?
Strategic action planning exercise
How should an action plan be for implementation of strategic plan
Monitoring strategic management
Using results for motivation of your team

Cost: 3995 USD

Duration: 5 Days

Advanced Project Management and Control - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 20:52:51 +04

Objective

Skill and confidence to use a practical project planning technique
Ability to determine if a project can truly be delivered on time and in budget
An understanding of how to discover the risks necessary to meet a constrained delivery date
Confidence to communicate project "trade-offs" clearly and set attainable goals with clients, managers, and team members
Knowledge of how to record actual project progress and then use the project baseline to spot and manage variance
Ability to "frame" your questions when analyzing the project plan to spot hidden variances

Outline

Project and Portfolio Management

Portfolio, program, and project management overview
Planning and control using appropriate life cycle
Managing matrix resources
The role of the project manager and skills required
A framework for planning and control

Project Initiation and Planning

Planning and control starts with the project charter
Exercise: Rank project using constraints flexibility assessment
Roles and responsibility
Exercise: Develop a RASCI chart

Organizing and Conducting

Define the project scope
Design the work breakdown structure
Identify project activities

Estimating Activity Duration

Estimating techniques
Reserve management
Balance effort/duration and allocation

Constructing and Analyzing the Project Network

Scheduling techniques
Milestones and Gantt charts
Network diagrams

Constructing and Analyzing / Resource Leveling

Applying accelerating techniques
Resource scheduling and availability conflict management techniques
Exercise: Resolve an over allocation problem using the least risk option

Monitor and Control Progress

Measuring and reporting progress (project governance)
Establishing a project dashboard
Exercise: Design a dashboard report
Earned value for tracking and forecasting time/cost
Closing Exercise: How techniques learned can be applied upon return to the workplace

Cost: 3195 USD

Duration: 3 Days

Advanced Monitoring and Evaluation - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 20:39:59 +04

Objective

Develop a deeper understanding of the characteristics of effective M&E and M&E systems
Review approaches to planning for M&E, including Theory of Change, and explore some of the challenges
Select and use appropriate data collection methods and tools effectively
Explore debates around newer qualitative and participatory approaches
Consider principles and steps in data analysis and the issue of quality of evidence
Explore ways to address issues around impact assessment and the M&E of outcomes and impact
Consider the Managers' role in bringing out M&E within their projects, programs and organizations

Outline

Understanding influences on monitoring and evaluation strategy
A consideration of internal and external influences which drive the project definition and the approach taken towards monitoring
and evaluation projects.

Developing a Business Case to support monitoring and evaluation
An in depth consideration as to what should be included in a business case to get approval for monitoring and evaluation projects.
Financial and non-financial elements are considered. Since many of the benefits identified may be intangible, consideration is given as to how this can be effectively presented in a manner that is appealing to the Project Sponsor.

Developing a stakeholder management and communication strategy
This session addresses the challenge of understanding and managing the needs and expectations of multiple stakeholders. Consideration is given to methods of identifying and analyzing the stakeholders before determining the most appropriate way of managing and communicating with them throughout the monitoring and evaluation lifecycle.

Effective requirements gathering for monitoring and evaluation
A consideration of the various techniques available to elicit requirements together with the attributes of a good requirement. Further consideration will be given as to how to manage requirements and ensure requirements are traceable.

Determining Critical Success Factors and Key Performance Indicators
An evaluation as to what is meant by Critical Success Factors and Key Performance Indicators, how these relate to organization and local objectives and how to ensure a balanced range of measures is achieved.

Modelling the current and future state
In order to effectively define and communicate the change that will be delivered, a range of models will be considered that help to
define the current situation and how this will be improved through the monitoring and evaluation project.

Scope and change management
It is vital that the scope of the project is fully understood and that change is managed so as to avoid this causing a monitoring and
evaluation project to fail. This session considers scope management techniques available to the practitioner, common causes of
change and a stable change control process that can be used to manage requests for change.

Identifying and delivering sustainable impacts
Since the most effective projects are sustainable, consideration is given as to questions that must be asked to determine how sustainable an impact will be. A resource audit is used to look at local capacity and capability and to provide an indication of further support that may be required from the delivery organization.

Effectively leading a monitoring and evaluation project
Monitoring and evaluation projects require effective leadership. The fourth day starts with a consideration of the attributes of an
effective leader and leadership theories that can be applied in a practical way to improve project performance.

Managing a team through the monitoring and evaluation lifecycle
Monitoring and evaluation projects involve a range of people who enable the project to be successful. This session considers how to manage a team effectively, how to get the members to support the change that is being delivered and how to ensure the team is more skilled at the end of the project than at the commencement.

Creating a learning culture within monitoring and evaluation
Organizations and individuals must commit to learning from conception to closure. This session of the course promotes the benefits of continuous learning and development and methods that can be used to prove this contributes to project success.

Cost: 3995 USD

Duration: 5 Days

Supportive Supervision Techniques - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 20:23:47 +04

Objective

Recognize the needs to be effective at work
Explain the positive attitude and behavior that should be followed in the workplace
Assess their own effectiveness
Identify the skills needed to improve their own effectiveness
Choose appropriate forms of development
Set a plan for personal development

Outline

The control function of management
Types of employee control and development
Leading managers
Levels of control
Supervision to add effectiveness?
Why do managers need to be effective?
Shifting to a positive attitude and behavior.
Assessing your effectiveness.
Supervision as a coaching and mentoring tool
Choosing personal development methods.
Implementing a development plan
Evaluating the development plan

Cost: 3195 USD

Duration: 3 Days

Performance and Quality Improvement - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 20:16:29 +04

Objective

Biases of human performance
Defining quality
Ways to measure quality
Setting standards
Implementing quality based management
Total quality concept for development projects
Designing tools for quality measurement and improvement

Outline

Principles of human performance
Definition of quality
Applying quality in human performance
The sub-conscious level and its role in performance
Challenges in quality management
Relating work to vision!
Communicating about quality
Inspiring the purpose of Performance Quality Improvement
Defining standards
Set your own standards
Characteristics of a standard
Performance Assessment Tools
Assessment Methods
Tools for quality assessment and management
The proper use of KPIs
Action plans for quality management
Resources for quality management
Stakeholder involvement and communicating your quality management practice
Communicating During Performance Assessment
Ranking and scoring
Analysis of quality assessment data
Integrating total quality concept in human performance
Direct observation
Using secondary sources
Interview guides and checklist development
Finding Gaps
Cause and Effect - Detecting the route cause
Prioritizing interventions to fill performance gaps
Supportive Supervision to improve performance
Continuous performance quality control and management

Cost: 3995 USD

Duration: 5 Days

Motivational Methods and Techniques Workshop - Convertas , Dubai,Malaysia,Turkey,United Kingdom,United Arab Emirates

Mon, 29 May 2017 20:07:24 +04

Objective

Understand employee engagement and motivation
Understand the components of employee engagement
Understand the drivers and enablers of employee engagement
Acquire skills to promote employee engagement
Human Resources development and its benefits

Outline

People are different and the most important asset of an organization
Specifying Job descriptions and Roles
Human behavior in workplace
The immense need of leadership roles in each employee
What is Motivation?
How to motivate people
People fears and concerns vs. interests and ambitions
The most used 360 degree assessment tools
Team equality and diversity
Ethics - Practical Toolkit
Relating performance and competency to rewards
Behavior assessment and profiling
Coaching and mentoring new leaders
Diversity Management
Employee Assistance Programs
Ergonomics: Safe Facilities in the Workplace
Employee involvement in strategic management
Performance evaluation
Behavioral and 360 appraisals
Interpersonal Skills
Retaining Employees

Cost: 3995 USD

Duration: 5 Days

Modern Behavioral Assessment Workshop - Convertas , Dubai,Malaysia,Turkey,United Arab Emirates,United Kingdom

Mon, 29 May 2017 19:58:00 +04

Objective

Understand the importance of people as the organization's most important asset
Learn how an organization should manage its Human Resources
Confidently recruit the right person in the right position with the right package of benefits.
Workforce planning
Use the most effective recruitment options and modern tools
Understand appropriate reward philosophy and strategy
Benefits and how to maximize their effectiveness

Outline

People are different and the most important asset of an organization
Specifying Job descriptions and Roles
Human behavior in workplace
The immense need of leadership roles in each employee
What is Motivation?
How to motivate people
People fears and concerns vs. interests and ambitions
The most used 360 assessment tools
Team equality and diversity
Ethics - Practical Toolkit
Relating performance and competency to rewards
Behavior assessment and profiling
Coaching and mentoring new leaders
Diversity Management
Employee Assistance Programs
Ergonomics: Safe Facilities in the Workplace
Employee involvement in strategic management
Performance evaluation
Behavioral and 360 degree appraisals
Interpersonal Skills
Retaining Employees

Cost: 3995 USD

Duration: 5 Days

Managing Difficult People - Convertas , Dubai,Malaysia,Turkey,United Arab Emirates,United Kingdom

Mon, 29 May 2017 19:44:21 +04

Objective

Understanding difference in People
Understanding human behavioral patterns and persona
Understanding why people become difficult to deal with
Avoiding Manipulations of difficult people
Developing confidence in dealing with a number of different types of people
Applying conflict resolution techniques
Using words that de-escalate and give criticism effectively
Applying assertive behavior and see instant results

Outline

Human behavior and comprehension
Communication challenges with different people
Establish clear understanding
Who can be labeled as difficult people
Cultural diversities affecting comprehension and reaction
The Perception Divide - why it makes positive outcomes difficult for you
The Communication Process
Barriers to communication
Choice and Control
Emotional Intelligence
What are the causes of difficult behavior?
Developing Trust
Gaining Rapport
What is challenging behavior.
Outcome Thinking
Listening for understanding
Questioning for Specifics
Influencing Framework
Strategies for responding to different behavior styles.
Appreciating the impact of the different styles of behavior on each other

Cost: 3195 USD

Duration: 3 Days

Effective HRM for non-HR, Workshop - Convertas , Dubai,Malaysia,Turkey,United Arab Emirates,United Kingdom

Mon, 29 May 2017 19:32:27 +04

Objectives

Recruitment - position review, advertising; interviewing skills; selection techniques
Retention - induction, orientation, development, rewards & recognition
Performance Management - setting expectations, key accountabilities
Training and coaching for performance and provision of effective feedback
Outline of the legal requirements that HRM practices

Outline

Day 1

Typical management functions and responsibilities
Relationship between HR and the line managers
Working with the HR manager as a business partner
HR outsourcing as an option

Day 2

Integrated HR strategies
Input to Human Resource Planning
Training and talent management
Succession planning

Day 3

Workforce Planning, Job descriptions and person specifications
Compensation and benefits
Recruitment and selection
Behavioral interviewing
Employment contracts

Day 4

Effective 360 degree Performance Appraisals
Practical work on modern appraisal tools
Building engagement, motivation and loyalty
Managing absence effectively

Day 5

Team Development and Coaching
Showing added value in training activities
Identifying and developing a successor

Cost: 3995 USD

Duration: 5 Days

Advanced Human Resource Management Workshop - Convertas , Dubai,Malaysia,Turkey,United Arab Emirates,United Kingdom

Mon, 29 May 2017 19:17:01 +04

Objectives

Understand the importance of people as the organization's most important asset
Learn how an organization should manage its Human Resources
Confidently recruit the right person in the right position with the right package of benefits.
Workforce planning
Use the most effective recruitment options and modern tools
Understand appropriate reward philosophy and strategy
Benefits and how to maximize their effectivenes

Outline

Importance of people as assets of an organization
Workforce planning
Specifying Jobs and Roles
Recruiting
Outsourcing and distance employment
Job grades, steps and salary scales
Benefits and compensation
Career development
Leadership Development
Team equality and diversity
Human resources change management strategies
Training and Development
Personnel Polices and Records
Employment policies
Ethics - Practical Toolkit
Relating performance and competency to rewards
Diversity Management
Employee Assistance Programs
Ergonomics: Safe Facilities in the Workplace
Personal Wellness
Managing promotions and regular employee engagement
Performance evaluation
Behavioral and 360 degree appraisals
Interpersonal Skills
Retaining Employees
Global Good practices

Cost: 3995 USD

Duration: 5 Days