Laimoon.comhttps://courses.laimoon.com/sitemap/rss Courses in Dubai, Abu Dhabi, Sharjah Diplomas, Degrees & Doctorates - Laimoon Course Guide en-us <![CDATA[Credit Risk Management - Convertas , Dubai,Kuala Lumpur, Istanbul, London, Amsterdam,Malaysia,Turkey,United Arab Emirates ]]>https://courses.laimoon.com/course/five-days-certified-credit-risk-management-professional-convertas/online Day 1: BASEL ACCORDS, CAPITAL ADEQUACY & CREDIT RISK MANAGEMENT
· The Credit Process
· Risks Associated with Lending
· Historical Overview of Basel Accord
· The Three Pillars of Basel II/III
· Internal Capital Adequacy Assessment Process (ICAAP)
 
Day 2: PLANNING & DEVELOPING THE CREDIT FUNCTION
· Strategic Risk Management within an Institution
· Objectives & Goals of Credit Risk Management
· Loan Portfolio Objectives
· Strategic Planning for the Loan Portfolio
· Quantifying Volume, Level, & Directions of Risk
· Assessing the Credit Risk Function
 
Day 3: MANAGING & CONTROLLING THE CREDIT FUNCTION (POLICIES & PROCEDURES)
· Loan Policy (Purpose and Objective)
· Loan Policy Topics
· Underwriting Documents Standards
· Loan Approval Processes
· Risk Rating Systems
· Exceptions to Policy
· Organizational Considerations relating to Collections
 
Day 4: PORTFOLIO MANAGEMENT
· Fundamental Portfolio Management Terms & Concepts
· Concentration vs. Diversification Risk
· Concentration Risk & Measuring Correlation
· Stress Testing & Scenario Analysis
· Hedging Tools
 
Day 5: PROBLEM LOAN MANAGEMENT FRAMEWORK &
COMMUNICATING WITH SENIOR MANAGEMENT
· Organizational Considerations relating to Loan Work-out
· Good Bank vs Bad Bank Structures & Requirements (Case Study)
· Communication with Senior Management & the Board
· Developing Leading Indicators to Monitor Emerging Credit Risk within a Portfolio
 
 

Cost: 3995 USD

Duration: 5 Days

]]> Tue, 03 Jul 2018 15:25:39 +04 <![CDATA[Managing Quality in Retail Banking Service - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates ]]>https://courses.laimoon.com/course/five-days-managing-quality-in-retail-banking-service-convertas/online Day One: Introduction to Quality Assurance and Control
 Quality Assurance and Control Principles
 The Concept of Total Quality Management
 The Origin and Philosophy of Total Quality Management
 Obstacles to implementing TQM
 
Day Two: Quality Service in Banking
 Measuring Gaps between Delivered Service and Customer's expectations
 Customer's Feedback
 Customer's Expectations
 Management Perception
 Service Quality Specifications
 Service Delivery
 External Communication
 
Day Three: Quality Tools for Retail Banking
 External Tools
*        Customer Satisfaction
*        Complaint Management
*        Behavioral Standards
*        Support Tools
 Internal Tools
*        Employees Satisfaction
*        Process Cartography
*        ISO Certification
*        Internal Evaluation Methods
*        Other Support Tools
 
Day Four: Implementing a Culture of Quality
 Putting Principles into Practice
 Leadership: Taking Ownership of the Quality Leadership Philosophy
 Total Quality Management as leadership principle
 Implement a Business Strategy driven by  your Customers
 Focusing on Continuous Improvement - Audit and Review
 Leadership Commitment and Involvement
 Barriers to TQM Organizational Culture Change

Cost: 3495 USD

Duration: 4 Days

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