<?xml version="1.0" encoding="UTF-8"?><rss
version="2.0"	xmlns:content="http://purl.org/rss/1.0/modules/content/"	xmlns:wfw="http://wellformedweb.org/CommentAPI/"	xmlns:dc="http://purl.org/dc/elements/1.1/"	xmlns:atom="http://www.w3.org/2005/Atom"	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"	xmlns:slash="http://purl.org/rss/1.0/modules/slash/">	<channel><title>Laimoon.com</title><link>https://courses.laimoon.com/sitemap/rss</link>	    <description>Courses in Dubai, Abu Dhabi, Sharjah Diplomas, Degrees &amp; Doctorates - Laimoon Course Guide</description>	    <language>en-us</language>	    	    	    						<item><title><![CDATA[Cybersecurity and Enterprise Risk Management  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/cybersecurity-and-enterprise-risk-management-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course provides an in-depth exploration of cybersecurity strategy formulation and risk governance. Participants will acquire the analytical acumen to evaluate organisational vulnerabilities, design resilient cybersecurity frameworks, and ensure strategic alignment with corporate objectives and regulatory mandates. Emphasis is placed on fostering adaptive security postures capable of mitigating advanced persistent threats in complex enterprise environments.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Formulate and execute advanced cybersecurity strategies<br
/>Conduct sophisticated risk assessments to inform mitigation measures<br
/>Integrate cybersecurity frameworks with strategic business goals<br
/>Enhance incident detection, response, and recovery mechanisms<br
/>Navigate complex regulatory landscapes with precision<br
/>Quantify the ROI of cybersecurity initiatives<br
/>Lead multidisciplinary cybersecurity projects<br
/>Cultivate a pervasive security-conscious organisational culture<br
/>Articulate cybersecurity imperatives to diverse stakeholders<br
/>Apply contemporary governance models to cybersecurity risk management<br
/><br
/><strong>Who Should Attend:</strong><br
/>Professionals managing cybersecurity frameworks and organisational risk strategies. Past delegates have included:<br
/>\n<br
/>IT Security Managers<br
/>Risk and Compliance Officers<br
/>Cybersecurity Analysts<br
/>Network Security Managers<br
/>IT Project Managers<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Cybersecurity and Emerging Threats<br
/>Cyber threat landscape analysis<br
/>Evolution of attack techniques and trends<br
/>Impact of emerging technologies on cybersecurity<br
/>Case studies on recent cybersecurity incidents<br
/><br
/><br
/>Cybersecurity Governance and Compliance<br
/>Global cybersecurity governance frameworks<br
/>Regulatory and legal compliance in cybersecurity<br
/>Developing and enforcing cybersecurity policies<br
/>Role of leadership in cybersecurity governance<br
/><br
/><br
/>Incident Response and Crisis Management<br
/>Incident detection and reporting mechanisms<br
/>Cyber incident response planning<br
/>Post-incident analysis and lessons learned<br
/>Coordination with stakeholders during crises<br
/><br
/><br
/>Developing Cybersecurity Strategies<br
/>Cybersecurity strategy formulation principles<br
/>Aligning security strategies with business objectives<br
/>Building resilience through proactive defence measures<br
/>Cybersecurity maturity models and assessments<br
/><br
/><br
/>Risk Management in Cybersecurity<br
/>Cyber risk identification and assessment techniques<br
/>Risk mitigation and control strategies<br
/>Quantifying cybersecurity risks for decision-making<br
/>Implementing risk-based security frameworks</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:14 +04</pubDate>				</item> 								<item><title><![CDATA[Strategic Sports Business Management  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/strategic-sports-business-management-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course equips you with the skills to manage and grow sports businesses strategically. Learn best practices in governance, marketing, and financial management specific to the sports industry.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Understand the strategic elements of managing sports businesses<br
/>Develop effective financial strategies for sports organisations<br
/>Learn to create and implement long-term business growth plans<br
/>Enhance marketing and operational capabilities for sports organisations<br
/>Foster innovation and adapt to trends in the sports industry<br
/><br
/><strong>Who Should Attend:</strong><br
/>Executives and managers in sports organisations<br
/>Team owners and club directors<br
/>Entrepreneurs in the sports industry<br
/>Business development and marketing professionals in sports<br
/><br
/><strong>Course Topics:</strong><br
/>Foundations of Sports Business Management<br
/> <br
/>Overview of the sports business landscapeKey strategic frameworks for sports business management <br
/>Aligning business strategy with sports performance goals <br
/>Governance and regulatory considerations in sports management <br
/><br
/><br
/>Financial Management in Sports<br
/> <br
/>Budgeting and financial planning for sports organisations <br
/>Managing revenue streams: Sponsorships, ticketing, merchandising, and media rights <br
/>Financial sustainability and cost control in sports operations <br
/>Evaluating the financial health of sports teams and organisations <br
/><br
/><br
/>Marketing Strategies in Sports Business<br
/> <br
/>Crafting a sports marketing strategy to build fan engagement <br
/>Leveraging social media and digital marketing in sports <br
/>Sponsorship acquisition and partnership management <br
/>Enhancing brand visibility and loyalty through innovative marketing campaigns <br
/><br
/><br
/>Operations and Resource Management<br
/> <br
/>Operational planning for sports events and daily operations <br
/>Resource allocation for teams, facilities, and events <br
/>Managing logistics and operations for international sports events <br
/>Technology integration in sports business operations <br
/><br
/><br
/>Innovation and Trends in Sports Business<br
/> <br
/>Adapting to emerging trends and technologies in sports <br
/>Exploring new revenue models in the sports industry <br
/>Innovation in fan engagement and experience <br
/>The future of sports business: Digital, global, and sustainable trends</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Technology in Facilities Management  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/technology-in-facilities-management-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course explores the latest technologies and innovations in facilities management, providing delegates with the skills to leverage technology for improved efficiency and effectiveness. It covers building automation, data analytics, and smart building technologies.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Understand and implement building automation systems<br
/>Use data analytics for facilities management<br
/>Integrate smart building technologies<br
/>Improve operational efficiency through technology<br
/>Stay updated with technological advancements in facilities management<br
/><br
/><strong>Who Should Attend:</strong><br
/>Facilities Managers<br
/>IT Managers<br
/>Building Automation Specialists<br
/>Operations Managers<br
/>Innovation Managers<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Facilities Management<br
/><br
/>Role and importance of facilities management<br
/>Key functions and responsibilities<br
/>Facilities management in different sectors<br
/>Emerging trends and challenges in facilities management<br
/><br
/><br
/>Strategic Planning for Facilities Management<br
/><br
/>Strategic planning processes<br
/>Aligning facilities management with organisational goals<br
/>Developing a strategic facilities plan<br
/>Case studies and real-world examples<br
/><br
/><br
/>Building Automation Systems<br
/><br
/>Overview of building automation<br
/>Integrating HVAC, lighting, and security systems<br
/>Benefits of automation in facilities management<br
/>Case studies of automated buildings<br
/><br
/><br
/>Data Analytics in Facilities Management<br
/><br
/>Collecting and analysing facilities data<br
/>Using analytics for decision making<br
/>Predictive maintenance and performance monitoring<br
/>Tools and software for facilities data analytics<br
/><br
/><br
/>Smart Building Technologies<br
/><br
/>Introduction to smart buildings<br
/>IoT and its applications in facilities management<br
/>Implementing smart building solutions<br
/>Future trends in smart building technology</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Cybersecurity in Critical Infrastructure  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/cybersecurity-in-critical-infrastructure-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course explores the unique cybersecurity challenges faced by critical infrastructure sectors, including energy, transportation, and finance. Participants will gain insights into industrial control system (ICS) security, regulatory frameworks, and risk mitigation strategies to protect national and economic security.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Analyse cybersecurity threats targeting critical infrastructure<br
/>Implement cybersecurity best practices for industrial control systems (ICS)<br
/>Ensure compliance with sector-specific regulations<br
/>Develop strategies for mitigating cyber threats in critical sectors<br
/>Strengthen incident response mechanisms for critical systems<br
/>Integrate cybersecurity resilience into operational technology (OT) environments<br
/>Assess third-party risks in critical supply chains<br
/>Develop cyber-physical security policies<br
/>Apply advanced monitoring and threat detection solutions<br
/>Collaborate with government and private sector stakeholders for infrastructure protection<br
/><br
/><strong>Who Should Attend:</strong><br
/>Professionals securing critical infrastructure systems. Past delegates have included:<br
/>\n<br
/>Industrial Control System Security Managers<br
/>Critical Infrastructure Risk Analysts<br
/>Network Security Engineers<br
/>Compliance and Regulatory Officers<br
/>IT Operations Managers<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Cybersecurity and Emerging Threats<br
/><br
/>Cyber threat landscape analysis<br
/>Evolution of attack techniques and trends<br
/>Impact of emerging technologies on cybersecurity<br
/>Case studies on recent cybersecurity incidents<br
/><br
/><br
/>Cybersecurity Governance and Compliance<br
/><br
/>Global cybersecurity governance frameworks<br
/>Regulatory and legal compliance in cybersecurity<br
/>Developing and enforcing cybersecurity policies<br
/>Role of leadership in cybersecurity governance<br
/><br
/><br
/>Incident Response and Crisis Management<br
/><br
/>Incident detection and reporting mechanisms<br
/>Cyber incident response planning<br
/>Post-incident analysis and lessons learned<br
/>Coordination with stakeholders during crises<br
/><br
/><br
/>Cybersecurity in Industrial Control Systems<br
/><br
/>Security challenges in SCADA and ICS environments<br
/>Risk assessment techniques for OT networks<br
/>Implementing cybersecurity controls in critical systems<br
/>Incident response planning for industrial cyber incidents<br
/><br
/><br
/>Regulatory Compliance for Critical Infrastructure<br
/><br
/>Understanding NERC CIP, IEC 62443, and other standards<br
/>Regulatory requirements for energy, transportation, and finance<br
/>Ensuring cybersecurity audits and compliance readiness<br
/>Managing cross-border cybersecurity regulations</p><p>Cost: 4850 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Facilities Maintenance and Operations  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/facilities-maintenance-and-operations-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course focuses on the practical aspects of facilities maintenance and operations, providing delegates with the knowledge and skills to manage day-to-day activities effectively. It covers maintenance strategies, operational efficiency, and compliance with regulations to ensure safe and efficient facilities.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Develop and implement effective maintenance strategies<br
/>Improve operational efficiency of facilities<br
/>Ensure compliance with health and safety regulations<br
/>Manage and oversee day-to-day facilities operations<br
/>Enhance problem-solving skills in facilities maintenance<br
/><br
/><strong>Who Should Attend:</strong><br
/>Facilities Supervisors<br
/>Maintenance Managers<br
/>Operations Coordinators<br
/>Health and Safety Officers<br
/>Building Managers<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Facilities Management<br
/><br
/>Role and importance of facilities management<br
/>Key functions and responsibilities<br
/>Facilities management in different sectors<br
/>Emerging trends and challenges in facilities management<br
/><br
/><br
/>Strategic Planning for Facilities Management<br
/><br
/>Strategic planning processes<br
/>Aligning facilities management with organisational goals<br
/>Developing a strategic facilities plan<br
/>Case studies and real-world examples<br
/><br
/><br
/>Maintenance Management<br
/><br
/>Preventive vs. reactive maintenance<br
/>Maintenance scheduling and planning<br
/>Asset management and lifecycle planning<br
/>Using technology for maintenance management<br
/><br
/><br
/>Operational Efficiency<br
/><br
/>Streamlining facilities operations<br
/>Lean principles in facilities management<br
/>Managing contractors and service providers<br
/>Cost control and budget management<br
/><br
/><br
/>Regulatory Compliance<br
/><br
/>Health and safety regulations in facilities management<br
/>Environmental compliance and sustainability standards<br
/>Conducting facilities audits and inspections<br
/>Documentation and reporting requirements</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Law-making  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/law-making-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course focuses on the process of law-making, examining the roles of various bodies in creating effective legislation and the impact of law on society.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Identify the role of law in solving policy challenges<br
/>Influence the development of policy through legal innovation<br
/>Overcome obstacles to turning policy into legislation<br
/>Describe the process of making new laws<br
/><br
/><strong>Who Should Attend:</strong><br
/>Departmental Policy makers in the public service<br
/>Senior Managers and Government personnel responsible for turning policy into legislation<br
/>Officials who instruct Parliamentary draftsman<br
/>Assistants to legislators involved in creating draft legislation<br
/>Members of parliament, senators and assembly members<br
/>Legal advisors and practitioners from both public and private sectors<br
/>Corporate advisors concerned with influencing the creation of new legislation<br
/>Public affairs professionals<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Law-making<br
/><br
/>Sources and Origins of Law<br
/>Types of Law<br
/>The Common Law system<br
/>Continental legal systems and the Napoleonic Code<br
/>Law and the constitution<br
/>Key legal principles examined from English criminal law law of torts contract law<br
/><br
/><br
/>The Law Makers  Government Systems Compared<br
/><br
/>Institutions of government<br
/>Separation of powers<br
/>Role of the Judiciary<br
/>How the Legislature functions<br
/>The Westminster model<br
/>The presidential system<br
/>Scrutiny of the Law Makers<br
/><br
/><br
/>Effective Policy Making<br
/><br
/>What is policy?<br
/>Sources of policy<br
/>Role and responsibilities in policy making<br
/>Setting policy priorities<br
/>The process of turning policy into new laws<br
/>Gaining buy-in to legal change<br
/><br
/><br
/>The Law Making Process<br
/><br
/>From policy to the draft Bill<br
/>Who does what in making legislation?<br
/>Stages of the process<br
/>Legislative timetables<br
/>Assessing regulatory impact<br
/>How the Bill team functions<br
/><br
/><br
/>Getting Results with Law-Making<br
/><br
/>Constraints on the process of making laws<br
/>Amending and developing the law<br
/>Compliance and enforcement<br
/>Avoidance and evasion<br
/>Is legal compliance voluntary?</p><p>Cost: 3250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Cybersecurity in Financial Institutions  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/cybersecurity-in-financial-institutions-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course focuses on the unique cybersecurity challenges faced by financial institutions. Participants will explore regulatory compliance, fraud prevention, and security frameworks tailored to banking, insurance, and fintech sectors, ensuring robust defences against cyber threats.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Implement cybersecurity frameworks tailored to financial institutions<br
/>Mitigate cyber fraud and financial crime risks<br
/>Enhance security in digital payments and fintech ecosystems<br
/>Align cybersecurity strategies with financial regulations<br
/>Improve identity and access management for financial services<br
/>Conduct threat intelligence and risk assessments<br
/>Ensure compliance with PCI DSS, GDPR, and other financial regulations<br
/>Strengthen security in digital banking and online transactions<br
/>Develop incident response strategies for financial cyber threats<br
/>Integrate AI and machine learning in financial cybersecurity solutions<br
/><br
/><strong>Who Should Attend:</strong><br
/>Cybersecurity professionals within financial institutions. Past delegates have included:<br
/>\n<br
/>IT Security Managers in Banking and Finance<br
/>Fraud Prevention Specialists<br
/>Financial Services Compliance Officers<br
/>Cyber Risk Analysts<br
/>Payment Security Professionals<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Cybersecurity and Emerging Threats<br
/><br
/>Cyber threat landscape analysis<br
/>Evolution of attack techniques and trends<br
/>Impact of emerging technologies on cybersecurity<br
/>Case studies on recent cybersecurity incidents<br
/><br
/><br
/>Cybersecurity Governance and Compliance<br
/><br
/>Global cybersecurity governance frameworks<br
/>Regulatory and legal compliance in cybersecurity<br
/>Developing and enforcing cybersecurity policies<br
/>Role of leadership in cybersecurity governance<br
/><br
/><br
/>Incident Response and Crisis Management<br
/><br
/>Incident detection and reporting mechanisms<br
/>Cyber incident response planning<br
/>Post-incident analysis and lessons learned<br
/>Coordination with stakeholders during crises<br
/><br
/><br
/>Financial Services Cybersecurity Frameworks<br
/><br
/>Implementing cybersecurity frameworks for banks and fintech<br
/>PCI DSS, SWIFT security controls, and FS-ISAC guidelines<br
/>Strengthening payment security and fraud prevention<br
/>Managing insider threats in financial institutions<br
/><br
/><br
/>Cyber Risk Management in Financial Institutions<br
/><br
/>Conducting risk assessments in financial cybersecurity<br
/>AI and machine learning for fraud detection<br
/>Compliance with global and regional financial regulations<br
/>Developing cyber resilience in digital banking</p><p>Cost: 4850 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Introduction to Cybersecurity  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/introduction-to-cybersecurity-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course introduces the fundamentals of cybersecurity, equipping delegates with essential skills to protect digital assets. Participants will explore key concepts, including threat landscapes, risk management, and security protocols. Through interactive sessions and practical exercises, they will learn to identify vulnerabilities, implement safeguards, and respond to incidents. By the end, delegates will gain a solid foundation in cybersecurity, enhancing their ability to secure information and systems effectively.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Provide participants with a solid introduction to the fundamentals of cybersecurity<br
/>Help participants recognize common cybersecurity threats and vulnerabilities<br
/>Equip participants with practical skills to secure digital assets and data<br
/>Empower participants to make informed decisions to enhance their organisations cybersecurity posture<br
/><br
/><strong>Who Should Attend:</strong><br
/>Individuals who are new to cybersecurity or need a foundational understanding of cybersecurity principles. Professionals in various roles, including entry-level IT staff, managers, and employees who handle sensitive data. Additionally, anyone interested in learning about cybersecurity to enhance personal security practices can benefit from this course.<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Cybersecurity<br
/><br
/>Understanding the importance of cybersecurity in the modern world<br
/>Key cybersecurity terminologies and concepts<br
/>Overview of cybersecurity frameworks and standards<br
/>Legal and ethical considerations in cybersecurity<br
/><br
/><br
/>Cyber Threats and Attack Vectors<br
/><br
/>Identifying common cyber threats and vulnerabilities<br
/>Different types of cyber attacks (, malware phishing DDoS)<br
/>Case studies on notable cyber incidents<br
/>Recognizing social engineering techniques<br
/><br
/><br
/>Protecting Digital Assets<br
/><br
/>Strategies for securing computer systems and networks<br
/>Implementing strong access controls and authentication<br
/>Encryption and data protection methods<br
/>Patch management and software updates<br
/><br
/><br
/>Cyber Hygiene and Best Practices<br
/><br
/>Developing good cybersecurity habits<br
/>Safe internet browsing and email practices<br
/>Password management and secure online behavior<br
/>Cybersecurity awareness and training<br
/><br
/><br
/>Incident Response and Cybersecurity Policies<br
/><br
/>Preparing for and responding to cybersecurity incidents<br
/>Creating an incident response plan<br
/>Cybersecurity policies and compliance<br
/>The role of individuals in maintaining cybersecurity</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Facilities Management for Health and Safety  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/facilities-management-for-health-and-safety-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course is designed to provide delegates with a thorough understanding of health and safety management within the context of facilities management. It covers risk assessment, emergency planning, and compliance with health and safety regulations to ensure a safe working environment.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Conduct effective health and safety risk assessments<br
/>Develop and implement emergency response plans<br
/>Ensure compliance with health and safety regulations<br
/>Improve workplace safety culture<br
/>Manage health and safety documentation and reporting<br
/><br
/><strong>Who Should Attend:</strong><br
/>Health and Safety Managers<br
/>Facilities Managers<br
/>Compliance Officers<br
/>Risk Managers<br
/>Safety Coordinators<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Facilities Management<br
/><br
/>Role and importance of facilities management<br
/>Key functions and responsibilities<br
/>Facilities management in different sectors<br
/>Emerging trends and challenges in facilities management<br
/><br
/><br
/>Strategic Planning for Facilities Management<br
/><br
/>Strategic planning processes<br
/>Aligning facilities management with organisational goals<br
/>Developing a strategic facilities plan<br
/>Case studies and real-world examples<br
/><br
/><br
/>Health and Safety Risk Assessment<br
/><br
/>Principles of risk assessment<br
/>Identifying and evaluating hazards<br
/>Risk control measures<br
/>Case studies of risk assessments<br
/><br
/><br
/>Emergency Planning and Response<br
/><br
/>Developing emergency response plans<br
/>Conducting drills and training<br
/>Crisis management and communication<br
/>Coordination with emergency services<br
/><br
/><br
/>Health and Safety Compliance<br
/><br
/>Understanding health and safety legislation<br
/>Conducting health and safety audits<br
/>Managing health and safety documentation<br
/>Best practices in health and safety management</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Advanced Facilities Management  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/advanced-facilities-management-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course offers a comprehensive overview of strategic facilities management, emphasizing the integration of people, place, process, and technology. It focuses on sustainability, efficiency, and the optimization of the workplace environment to support organisational objectives.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Describe the role of the facilities manager<br
/>Establish the need for facilities management within an organisation<br
/>Identify the skills and competencies required by a facilities manager<br
/>Develop effective maintenance management systems<br
/>Apply risk management techniques<br
/>Incorporate key statistical methodology within maintenance planning<br
/><br
/><strong>Who Should Attend:</strong><br
/>Seasoned Facilities Managers<br
/>  Key staff within engineering and production<br
/>  Strategic maintenance personnel<br
/>  Maintenance managers<br
/>  Quality Managers and Supervisory maintenance staff with a full end-to-end maintenance strategy and implementation process<br
/><br
/><strong>Course Topics:</strong><br
/>Key Elements of Facilities Management<br
/><br
/>Overview of FM<br
/>Understanding the importance of FM<br
/>Expectations of FM<br
/>Facilities Needs Assessment<br
/>Defining Hard and Soft services<br
/>Core Competencies of an FM professional<br
/><br
/><br
/>Key Elements of Facilities Management<br
/><br
/>Understanding the organisational goals and objectives<br
/>Understanding Support Services<br
/>Managing People and Resources<br
/>Managing Premises<br
/>Managing Contractors on a daily basis<br
/>Managing the Working Environment<br
/><br
/><br
/>Health Safety and Environmental Practices<br
/><br
/>Health and Safety at Work<br
/>Handling workplace law<br
/>Understanding sustainability and environmental issues<br
/>Environmental efficiency<br
/>Risk Assessment<br
/>Risk Mitigation<br
/><br
/><br
/>Maintenance and Repairs<br
/><br
/>Preventative Maintenance Management<br
/>Heating Ventilation and Air Conditioning (HVAC) Maintenance<br
/>Lifts and Escalators Maintenance<br
/>Risk Based Maintenance<br
/>Corrective Maintenance<br
/>Emergency Corrective Maintenance<br
/><br
/><br
/>Management and Control<br
/><br
/>Managing Internal Customer Service and Expectations<br
/>Managing Risk<br
/>Controlling Costs<br
/>Service Level Agreements<br
/>Contractors Performance<br
/>Space Management<br
/><br
/><br
/>Role andamp; Contribution of the Maintenance Function within the Organisation<br
/><br
/>Overview of the maintenance function<br
/>Specific roles and responsibilities<br
/>Key principles within maintenance management<br
/>The impact of uptime on the organisation<br
/>The impacts of downtime on the organisation<br
/><br
/><br
/>Key Maintenance Strategies<br
/><br
/>Developing preventative maintenance strategy<br
/>Developing corrective maintenance strategy<br
/>Developing emergency maintenance strategy<br
/>Monitoring andamp; measuring the combined strategy effectiveness<br
/>Implementation of the agreed strategy<br
/><br
/><br
/>Utilising Key Methodologies within Maintenance<br
/><br
/>Calculating mean time between failure<br
/>The Bathtub failure model<br
/>Probability analysis<br
/>Identifying and analysing risks<br
/>Risk management  The FMEA model<br
/><br
/><br
/>Managing Maintenance Systems<br
/><br
/>Managing the maintenance budget<br
/>Variance analysis and corrective actions<br
/>Engaging with stakeholders<br
/>Measuring and reporting upon maintenance systems benefits<br
/>Analysing the effects of the maintenance system</p><p>Cost: 7250 GBP</p><p>Duration: 10 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Complaints Management  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/complaints-management-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course offers strategies for effective complaints handling, emphasizing the importance of customer service, problem-solving, and feedback loops in improving business processes and customer satisfaction.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Describe ways to handle complaints with confidence<br
/>Set standards of response and resolution<br
/>Improve first contact resolution pro-actively identifying complaints and fixing them<br
/>Turn around entrenched, emotionally charged and dissatisfied customers<br
/>Analyze complaints and recognize patterns to avoid them in the future<br
/><br
/><strong>Who Should Attend:</strong><br
/>Managers and executives from public and private sector organisation who want to design, improve and deliver enhanced complaints handling processes.<br
/><br
/>Managers responsible for customer service<br
/>Employees in the customer service department<br
/>Front-line teams who handle complaints through telephone, online, or face-to-face<br
/>Employees in the service sector and public utilities<br
/>Employees of banks and other financial service organisations<br
/>Marketing executives<br
/><br
/><strong>Course Topics:</strong><br
/>Main components of a Complaints Management Process<br
/><br
/>Identification of the elements of an effective complaints management process<br
/>International standards  ISO 10002<br
/>Social technological political and economic factors that are changing customers expectation<br
/>Why complaints are important to an organisation<br
/>The risks and benefits inherent in complaints<br
/><br
/><br
/>What Customers Look for When They Complain<br
/><br
/>What makes best-in-class complaints handling<br
/>Setting a strategy for complaint management<br
/>The positive power of effective complaint handling<br
/>What is important to customers when they complain<br
/>Understand the justice customers are looking for when complaining<br
/><br
/><br
/>People Issues<br
/><br
/> Why customers choose to complain<br
/> How complaint handlers choose to respond<br
/> Communication styles and emotional intelligence<br
/> Build rapport<br
/><br
/><br
/>Skills and Behaviours Needed for Dealing with Complaints<br
/><br
/>Empathy and positive reactions<br
/>Listening and questioning skills<br
/>Dealing with difficult customers and problem behavior<br
/>Taking a future outcomes approach<br
/><br
/><br
/>Learning from Complaints<br
/><br
/>Data capture and analysis of complaints  the complaints cycle<br
/>Case Study  UK Ofcom  Consumer Complaints Procedures Review<br
/>Customer service and culture change<br
/>Course summary and close</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Strategic Facilities Management  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/strategic-facilities-management-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course provides a comprehensive understanding of strategic facilities management, equipping delegates with the skills to align facilities operations with organisational goals. It covers best practices, strategic planning, and performance measurement, ensuring facilities management contributes to the overall success of their organisations.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Integrate digital tools in project management<br
/>Manage digital transformation projects<br
/>Enhance project efficiency with technology<br
/>Drive innovation and digital change<br
/>Improve data-driven decision-making<br
/><br
/><strong>Who Should Attend:</strong><br
/>Digital Project Managers<br
/>IT Managers<br
/>Business Transformation Leads<br
/>Chief Information Officers<br
/>Innovation Managers<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Facilities Management<br
/><br
/> Role and importance of facilities management<br
/> Key functions and responsibilities<br
/> Facilities management in different sectors<br
/> Emerging trends and challenges in facilities management<br
/><br
/><br
/>Strategic Planning for Facilities Management<br
/><br
/> Strategic planning processes<br
/> Aligning facilities management with organisational goals<br
/> Developing a strategic facilities plan<br
/> Case studies and real-world examples<br
/><br
/><br
/>Performance Measurement and Management<br
/><br
/> Key performance indicators (KPIs) for facilities management<br
/> Benchmarking and performance analysis<br
/> Continuous improvement strategies<br
/> Reporting and communication of performance metrics<br
/><br
/><br
/>Risk Management in Facilities<br
/><br
/> Identifying and assessing risks<br
/> Developing risk mitigation strategies<br
/> Crisis management and contingency planning<br
/> Regulatory compliance and health and safety considerations<br
/><br
/><br
/>Sustainable Facilities Management<br
/><br
/> Principles of sustainability in facilities management<br
/> Implementing sustainable practices<br
/> Energy management and waste reduction<br
/> Case studies on successful sustainability initiatives</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Cybersecurity Risk and Compliance  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/cybersecurity-risk-and-compliance-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course provides an advanced understanding of cybersecurity risk management and regulatory compliance. Participants will explore best practices in cyber risk assessment, regulatory obligations, and frameworks for ensuring compliance across diverse industries. The course also addresses evolving cyber laws and governance structures to help organisations meet international and regional security requirements.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Identify, assess, and mitigate cybersecurity risks effectively<br
/>Implement global compliance frameworks and regulatory standards<br
/>Align cybersecurity governance with organisational objectives<br
/>Develop robust cyber risk management policies<br
/>Strengthen internal audit and compliance monitoring processes<br
/>Evaluate the impact of evolving cybersecurity regulations<br
/>Design and implement cybersecurity control mechanisms<br
/>Assess third-party and supply chain cybersecurity risks<br
/>Develop a governance model for cyber risk oversight<br
/>Ensure resilience through proactive compliance strategies<br
/><br
/><strong>Who Should Attend:</strong><br
/>Professionals responsible for cybersecurity risk management and regulatory compliance.<br
/>Past delegates have included:<br
/>\n<br
/>IT Risk Managers<br
/>Compliance Officers<br
/>Information Security Managers<br
/>Cyber Governance Specialists<br
/>Internal Auditors<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Cybersecurity and Emerging Threats<br
/><br
/>Cyber threat landscape analysis<br
/>Evolution of attack techniques and trends<br
/>Impact of emerging technologies on cybersecurity<br
/>Case studies on recent cybersecurity incidents<br
/><br
/><br
/>Cybersecurity Governance and Compliance<br
/><br
/>Global cybersecurity governance frameworks<br
/>Regulatory and legal compliance in cybersecurity<br
/>Developing and enforcing cybersecurity policies<br
/>Role of leadership in cybersecurity governance<br
/><br
/><br
/>Incident Response and Crisis Management<br
/><br
/>Incident detection and reporting mechanisms<br
/>Cyber incident response planning<br
/>Post-incident analysis and lessons learned<br
/>Coordination with stakeholders during crises<br
/><br
/><br
/>Cyber Risk Management Frameworks<br
/><br
/>Identifying and categorising cybersecurity risks<br
/>Implementing risk assessment methodologies<br
/>Developing risk mitigation strategies<br
/>Cyber risk monitoring and reporting<br
/><br
/><br
/>Regulatory Compliance in Cybersecurity<br
/><br
/>Overview of global and regional cybersecurity regulations<br
/>GDPR, ISO 27001, NIST, and other compliance standards<br
/>Strategies for maintaining ongoing regulatory compliance<br
/>Managing regulatory audits and cyber legal challenges</p><p>Cost: 4850 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Cloud Security and Digital Transformation  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/cloud-security-and-digital-transformation-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course provides an in-depth examination of cloud security strategies, governance, and risk management. Participants will learn best practices for securing cloud environments, managing digital transformation risks, and ensuring compliance in cloud-first business models.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Implement cloud security best practices for hybrid and multi-cloud environments<br
/>Assess cloud service provider security models and responsibilities<br
/>Design resilient cloud security architectures<br
/>Manage data protection and privacy risks in the cloud<br
/>Ensure compliance with cloud security frameworks (ISO 27017, NIST, etc.)<br
/>Identify and mitigate cloud-native cyber threats<br
/>Implement DevSecOps strategies for cloud security automation<br
/>Strengthen identity and access management in cloud environments<br
/>Secure cloud workloads and containerised applications<br
/>Develop a governance framework for secure cloud adoption<br
/><br
/><strong>Who Should Attend:</strong><br
/>Professionals responsible for cloud security and digital transformation. Past delegates have included:<br
/>\n<br
/>Cloud Security Architects<br
/>IT Infrastructure Managers<br
/>Compliance and Risk Officers<br
/>Cybersecurity Analysts<br
/>Enterprise Architects<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Cybersecurity and Emerging Threats<br
/><br
/>Cyber threat landscape analysis<br
/>Evolution of attack techniques and trends<br
/>Impact of emerging technologies on cybersecurity<br
/>Case studies on recent cybersecurity incidents<br
/><br
/><br
/>Cybersecurity Governance and Compliance<br
/><br
/>Global cybersecurity governance frameworks<br
/>Regulatory and legal compliance in cybersecurity<br
/>Developing and enforcing cybersecurity policies<br
/>Role of leadership in cybersecurity governance<br
/><br
/><br
/>Incident Response and Crisis Management<br
/><br
/>Incident detection and reporting mechanisms<br
/>Cyber incident response planning<br
/>Post-incident analysis and lessons learned<br
/>Coordination with stakeholders during crises<br
/><br
/><br
/>Cloud Security and Risk Management<br
/><br
/>Understanding cloud security shared responsibility models<br
/>Risk assessment and mitigation for cloud deployments<br
/>Secure cloud migration strategies<br
/>Managing third-party risks in cloud services<br
/><br
/><br
/>Cloud Compliance and Governance<br
/><br
/>Aligning cloud security with business objectives<br
/>Implementing cloud security frameworks (ISO, NIST, CSA)<br
/>Auditing and continuous compliance monitoring<br
/>Managing data residency and cross-border regulations</p><p>Cost: 4850 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Cybersecurity Strategy and Risk Management  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/cybersecurity-strategy-and-risk-management-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course provides an in-depth exploration of cybersecurity strategy formulation and risk governance. Participants will acquire the analytical acumen to evaluate organisational vulnerabilities, design resilient cybersecurity frameworks, and ensure strategic alignment with corporate objectives and regulatory mandates. Emphasis is placed on fostering adaptive security postures capable of mitigating advanced persistent threats in complex enterprise environments.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Formulate and execute advanced cybersecurity strategies<br
/>Conduct sophisticated risk assessments to inform mitigation measures<br
/>Integrate cybersecurity frameworks with strategic business goals<br
/>Enhance incident detection, response, and recovery mechanisms<br
/>Navigate complex regulatory landscapes with precision<br
/>Quantify the ROI of cybersecurity initiatives<br
/>Lead multidisciplinary cybersecurity projects<br
/>Cultivate a pervasive security-conscious organisational culture<br
/>Articulate cybersecurity imperatives to diverse stakeholders<br
/>Apply contemporary governance models to cybersecurity risk management<br
/><br
/><strong>Who Should Attend:</strong><br
/>Professionals managing cybersecurity frameworks and organisational risk strategies. Past delegates have included:<br
/>\n<br
/>IT Security Managers<br
/>Risk and Compliance Officers<br
/>Cybersecurity Analysts<br
/>Network Security Managers<br
/>IT Project Managers<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Cybersecurity and Emerging Threats<br
/>Cyber threat landscape analysis<br
/>Evolution of attack techniques and trends<br
/>Impact of emerging technologies on cybersecurity<br
/>Case studies on recent cybersecurity incidents<br
/><br
/><br
/>Cybersecurity Governance and Compliance<br
/>Global cybersecurity governance frameworks<br
/>Regulatory and legal compliance in cybersecurity<br
/>Developing and enforcing cybersecurity policies<br
/>Role of leadership in cybersecurity governance<br
/><br
/><br
/>Incident Response and Crisis Management<br
/>Incident detection and reporting mechanisms<br
/>Cyber incident response planning<br
/>Post-incident analysis and lessons learned<br
/>Coordination with stakeholders during crises<br
/><br
/><br
/>Developing Cybersecurity Strategies<br
/>Cybersecurity strategy formulation principles<br
/>Aligning security strategies with business objectives<br
/>Building resilience through proactive defence measures<br
/>Cybersecurity maturity models and assessments<br
/><br
/><br
/>Risk Management in Cybersecurity<br
/>Cyber risk identification and assessment techniques<br
/>Risk mitigation and control strategies<br
/>Quantifying cybersecurity risks for decision-making<br
/>Implementing risk-based security frameworks</p><p>Cost: 4850 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Financial Acumen for Sports Executives  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/financial-acumen-for-sports-executives-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course provides sports leaders with critical financial knowledge to make informed decisions. Understand financial statements, budgeting, and investment strategies specific to the sports industry to optimise your organisations financial performance.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Understand key financial principles relevant to the sports industry<br
/>Build and manage budgets for sports organisations and events<br
/>Optimise revenue streams and cost management in sports operations<br
/>Interpret financial reports and make data-driven decisions<br
/>Develop strategies to maximise profitability and financial sustainability<br
/><br
/><strong>Who Should Attend:</strong><br
/>Sports executives and administrators<br
/>Team and club owners<br
/>Finance professionals in sports organisations<br
/>Marketing and business development managers in the sports sector<br
/><br
/><strong>Course Topics:</strong><br
/>Financial Foundations in Sports Management<br
/><br
/>Overview of financial principles in the sports industry<br
/>Revenue streams in sports: Sponsorship, ticketing, media rights, and more<br
/>Financial health metrics in sports organisationsBalancing sports performance and financial sustainability<br
/><br
/><br
/>Budgeting for Sports Organisations and Events<br
/>Creating and managing budgets for sports entities<br
/>Cost management for teams, clubs, and facilities<br
/>Financial forecasting and resource allocation in sports<br
/>Managing financial risk in sports operations<br
/><br
/><br
/>Revenue Generation and Optimisation<br
/>Strategies for increasing sports-related revenue<br
/>Monetising media rights, sponsorship deals, and merchandising<br
/>Financial management of large-scale sports events<br
/>Maximising ROI in sports investments and marketing campaigns<br
/><br
/><br
/>Financial Reporting and Analysis<br
/><br
/>Interpreting financial statements for sports executives<br
/>Performance analysis using financial data<br
/>Preparing financial reports for boards, owners, and stakeholders<br
/>Communicating financial performance effectively<br
/><br
/>Long-Term Financial Sustainability in Sports<br
/>Ensuring financial health in sports organisationsStrategic financial planning for sustainable growthManaging debt and financial risks in sportsBuilding a financially resilient sports business model</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Maintenance Management  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/maintenance-management-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course provides the principles and practices of effective maintenance management. Topics include maintenance strategy, planning, scheduling, and implementation of maintenance systems.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Describe the role of the maintenance function<br
/>Identify key roles and responsibilities<br
/>Assess the impact of theuptime and downtime<br
/>Develop strategies to minimise disruptions to services, particularly preventative, corrective and emergency procedures<br
/>Use statistical analysis such as MTBF, Bath tub and the FMEA model<br
/><br
/><strong>Who Should Attend:</strong><br
/>Seasoned Facilities Managers<br
/>Key staff within engineering and production<br
/>Strategic maintenance personnel<br
/>Maintenance managers<br
/>Quality Managers and Supervisory maintenance staff with a full end to end maintenance strategy and implementation process<br
/><br
/><strong>Course Topics:</strong><br
/>Overview of Facilities Management<br
/><br
/>Role of the Facilities Management Team within the Organisation<br
/>Key Elements of Facilities Management<br
/>Health Safety and Environmental Practices<br
/>Maintenance and Repairs<br
/>Management and Control<br
/><br
/><br
/>Role andamp; Contribution of the Maintenance Function within the Organisation<br
/><br
/>Overview of the maintenance function<br
/>Specific roles and responsibilities<br
/>Key principles within maintenance management<br
/>The impact of uptime on the organisation<br
/>The impacts of downtime on the organisation<br
/><br
/><br
/>Key Maintenance Strategies<br
/><br
/>Developing preventative maintenance strategy<br
/>Developing corrective maintenance strategy<br
/>Developing emergency maintenance strategy<br
/>Monitoring andamp; measuring the combined strategy effectiveness<br
/>Implementation of the agreed strategy<br
/><br
/><br
/>Utilising Key Methodologies within Maintenance<br
/><br
/>Calculating mean time between failure<br
/>The Bath tub failure model<br
/>Probability analysis<br
/>Identifying and analysing risks<br
/>Risk management  The FMEA model<br
/><br
/><br
/>Managing Maintenance Systems<br
/><br
/>Managing the maintenance budget<br
/>Variance analysis and corrective actions<br
/>Engaging with stakeholders<br
/>Measuring and reporting upon maintenance systems benefits <br
/>Analysing the effects of the maintenance system</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Customer Service Management  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/customer-service-management-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Understand the essentials of delivering outstanding customer service, focusing on customer needs, service standards, and techniques for dealing with a range of customer interactions.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Generate ideas to make improvements to the way they work with and respond to their customers<br
/>Meet the ever-increasing needs of their customers<br
/>Make a good first impression, develop and maintain ongoing relationships based on trust and high quality communication<br
/>Identify and solve problems related to customer satisfaction and the performance of customer service providers regarding their key performance areas<br
/>Manage difficult customers more effectively and confidently<br
/>Be more customer focused in their work<br
/>Apply teamwork in customer care<br
/>Improve handling of customers by frontline customer service providers<br
/><br
/><strong>Who Should Attend:</strong><br
/>This course has been designed for those who understand the importance of improving their customer service in the long term and is suited to those who deal with managing customer service or customer relationships; customer service professionals, service agents, front-line workers, managers, supervisors and business professionals who interact with customers and wish to improve both their skills and organisational success<br
/><br
/><strong>Course Topics:</strong><br
/>An Introduction to Customer Service<br
/><br
/>The core principles of customer service excellence<br
/>Understanding of the different types of customer and the value of customers and their loyalty<br
/>The costs and impacts of poor customer service<br
/>How measuring customer relationships can enable greater business success<br
/>Understanding unpleasant experiences<br
/><br
/><br
/>Essential Customer Service Communication Skills<br
/><br
/>The language and communication skills for successful interactions<br
/>The message drop-out<br
/>The three elements of effective communication<br
/>Building rapport with verbal communication<br
/>Adapt your behaviour to meet customers needs or expectations<br
/><br
/><br
/>Dealing with stress and calming upset customers<br
/><br
/>Understanding what makes customers upset<br
/>Contrast successful and difficult customer relationships<br
/>Strategies for calming upset customers; face-to face over the telephone via email<br
/>Understanding the stress of customer services roles<br
/>Managing or eliminating stress<br
/><br
/><br
/>Maintaining a positive and customer-friendly attitude<br
/><br
/>The individual in customer service activities10 Tools to help you manage your time in customer services<br
/>Maintaining a can do approach<br
/>Techniques for asking questions<br
/>Strategies for adding genuine value<br
/><br
/><br
/>Development of a toolkit to build stronger and long lasting customer relationships<br
/><br
/>Why the telephone is so important to customer service<br
/>Recognising the customers preference and adapting accordingly<br
/>Mastering the telephone<br
/>Understanding the signals you send out to customers<br
/>Identify and negotiate the best deal/outcome possible</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Law-making and Legislative Drafting  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/law-making-and-legislative-drafting-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Understand the fundamentals of law-making and the legislative drafting process, including principles of good legislation, policy development, and the legislative framework.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Identify the role of law in solving policy challenges<br
/>Influence the development of policy through legal innovation<br
/>Overcome obstacles to turning policy into legislation<br
/>Follow a structured process of making new laws<br
/>Contribute to the drafting of new legislation<br
/>Practice their legislative drafting skills<br
/>Prepare instructions for professional draftsman<br
/><br
/><strong>Who Should Attend:</strong><br
/>Departmental Policy makers in the public service<br
/>Senior Managers and Government personnel responsible for turning policy into legislation<br
/>Officials who instruct Parliamentary draftsman<br
/>Members of parliament, senators, assembly members <br
/>Legal advisors and practitioners from both public and private sectors<br
/>Corporate advisors concerned with influencing the creation of new legislation<br
/>Public affairs professionals<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Law-making<br
/><br
/>Sources and Origins of Law<br
/>Types of Law<br
/>The Common Law system<br
/>Continental legal systems and the Napoleonic Code<br
/>Law and the constitution<br
/>Key legal principles examined from English criminal law law of torts contract law<br
/><br
/><br
/>The Law Makers  Government Systems Compared<br
/><br
/>Institutions of government<br
/>Separation of powers<br
/>Role of the Judiciary<br
/>How the Legislature functions<br
/>The Westminster model<br
/>The presidential system<br
/>Scrutiny of the Law Makers<br
/><br
/><br
/>Legislative Instruments under the Microscope<br
/><br
/>Types of legislation<br
/>Primary and secondary legislation<br
/>Dissecting a statute<br
/>Structure and elements of an Act of Parliament<br
/>Assembling the machinery of an Act<br
/>Problems with how laws work<br
/><br
/><br
/>Effective Policy Making<br
/><br
/>What is policy?<br
/>Sources of policy<br
/>Role and responsibilities in policy making<br
/>Setting policy priorities<br
/>The process of turning policy into new laws<br
/>Gaining buy-in to legal change<br
/><br
/><br
/>Drafting Legislation<br
/><br
/>principles of drafting<br
/>Alternative approaches<br
/>Planning your draft<br
/>Writing for the reader<br
/>Using plain English<br
/>Dos and Donts in drafting<br
/>Writing instructions for the parliamentary draftsman<br
/><br
/><br
/>The Law Making process<br
/><br
/>From policy to the draft Bill<br
/>Who does what in making legislation?<br
/>Stages of the process<br
/>Legislative timetables<br
/>Assessing regulatory impact<br
/>How the Bill team functions<br
/><br
/><br
/>Stakeholder Participation in Law Making<br
/><br
/>The need for involvement<br
/>Formal and informal consultation<br
/>Consultation processes<br
/>The draft Bill and consultation<br
/>Ethical lobbying<br
/>The role of the public affairs professional<br
/><br
/><br
/>Getting Results with Law Making<br
/><br
/>Constraints on the process of making laws<br
/>Amending and developing the law<br
/>Compliance and enforcement<br
/>Avoidance and evasion<br
/>Is legal compliance voluntary?<br
/><br
/><br
/>Turning Policy into Practice<br
/><br
/>Why do some laws fail to achieve their objectives?<br
/>Effective and ineffective law making<br
/>Education communication and legal effectiveness<br
/>The challenge of over-complex laws<br
/>How to address legal effectiveness issues<br
/>Alternatives to law making  nudge theory</p><p>Cost: 6250 GBP</p><p>Duration: 10 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Corporate Legal Advisers and Chartered Company Secretaries  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/corporate-legal-advisers-and-chartered-company-secretaries-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Unlock the keys to effective leadership in todays complex business landscape with our Strategic Legal and Corporate Governance Leadership course. Dive deep into the interplay between strategic vision, legal frameworks, and corporate governance. Enhance your ability to navigate legal challenges, drive strategic initiatives, and foster robust governance practices. Equip yourself with cutting-edge insights and practical skills to lead with confidence and integrity. Transform your leadership approach and steer your organisation to new heights.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Describe the duties of company directors<br
/>Review how company boards are organised<br
/>Apply the oversight obligation of boards of listed companies<br
/>Refresh their existing and develop new commercial skills applicable to legal roles <br
/>Examine the importance of the Company Secretarys role<br
/>Apply alternative dispute resolution techniques to resolving corporate disputes<br
/>Negotiate more effectively<br
/><br
/><strong>Who Should Attend:</strong><br
/>New or Experienced in-house lawyers wanting to refresh their skills and knowledge about their role<br
/>Lawyers transferring from private practice to a corporate role<br
/>Executive and Non-Executive Company Directors<br
/>Public officials in a regulatory, supervisory or compliance functions<br
/>Company Secretaries of public companies<br
/><br
/><strong>Course Topics:</strong><br
/>Corporate Behaviours  Best Practices<br
/><br
/>Company director duties<br
/>The role of the NED<br
/>Creating an effective board<br
/>Corporate conduct - the social responsibilities of the company<br
/>Consequences of failure in corporate behaviour<br
/><br
/><br
/>Roles and responsibilities of company secretary<br
/><br
/>Assisting the Board<br
/>Record keepingManaging the registered office<br
/>Supporting and managing board and company meetings<br
/><br
/><br
/>Roles and responsibilities of corporate legal department<br
/><br
/>Whats in the job of the in-house lawyer?<br
/>Adding value to company performance<br
/>Identifying and reducing corporate risks<br
/>Measuring the effectiveness of the corporate legal department<br
/><br
/><br
/>Resolving legal disputes<br
/><br
/>Where do the problems occur?<br
/>Resolving disputes without recourse to the courts<br
/>Alternative dispute resolution techniques  arbitration mediation conciliation<br
/>Other dispute procedures<br
/><br
/><br
/>Negotiating drafting and structuring legal agreements<br
/><br
/>Contract law refresher<br
/>Drafting legal agreements<br
/>Negotiation principles<br
/>Tools and techniques for negotiation <br
/>What are our negotiables?<br
/>Best alternative to negotiated agreement (BATNA)</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:13 +04</pubDate>				</item> 								<item><title><![CDATA[Sports Event Management and Operations  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/sports-event-management-and-operations-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Master the skills to plan, execute, and manage successful sports events. This course covers logistics, risk management, and operational strategies to ensure seamless event delivery.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Develop skills in planning and managing sports events from start to finish<br
/>Understand the operational aspects of hosting sports events<br
/>Ensure compliance with regulations, safety, and security protocols<br
/>Learn to manage logistics, staffing, and resource allocation for sports events<br
/>Deliver successful and memorable events that meet stakeholder expectations<br
/><br
/><strong>Who Should Attend:</strong><br
/>Sports event managers and coordinators<br
/>Professionals in sports federations and clubs responsible for event organisation<br
/>Venue managers and facility operators<br
/>Consultants and contractors working in sports events<br
/><br
/><strong>Course Topics:</strong><br
/>Planning and Coordination of Sports Events<br
/> <br
/>Developing an event concept and aligning with strategic goals <br
/>Event planning timelines and milestones <br
/>Coordinating with stakeholders, including sponsors, teams, and regulatory bodies <br
/>Risk management and contingency planning <br
/><br
/><br
/>Operational Logistics for Sports Events<br
/> <br
/>Venue selection, layout, and infrastructure requirements <br
/>Managing event logistics: Transportation, accommodation, and catering <br
/>Staff and volunteer management for sports events <br
/>Coordination with vendors, suppliers, and service providers <br
/><br
/><br
/>Compliance, Safety, and Security<br
/> <br
/>Ensuring compliance with legal, regulatory, and sporting body standards <br
/>Safety protocols for athletes, spectators, and staff <br
/>Security measures for large-scale sports events <br
/>Crisis management and emergency response planning <br
/><br
/><br
/>Marketing and Promotions for Sports Events<br
/> <br
/>Promoting sports events through digital and traditional media <br
/>Engaging with fans and communities to drive attendance <br
/>Sponsorship and partnership strategies for event success <br
/>Post-event evaluation and leveraging feedback for future improvements <br
/><br
/><br
/>Delivering a High-Quality Sports Event Experience<br
/> <br
/>Creating a memorable experience for athletes and spectators <br
/>Managing the event day: Flow, entertainment, and scheduling <br
/>Leveraging technology for a smooth event experience (, ticketing, apps) <br
/>Measuring event success: Metrics, stakeholder feedback, and ROI</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:12 +04</pubDate>				</item> 								<item><title><![CDATA[Business Process Management  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/business-process-management-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Optimize your organisations workflows with this course on business process management. Learn to analyze, design, implement, and monitor effective business processes to improve operational efficiency and effectiveness.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Describe the principles of business process management and apply them<br
/>Re-engineer a range of business process<br
/>Define key process outputs and impacts benefits of business process management<br
/>Engage with key stakeholders in relation to organisational processes<br
/>Address the people dimension of process management<br
/>Better utilise existing resources<br
/>Design and implement a business process improvement plan<br
/><br
/><strong>Who Should Attend:</strong><br
/>Delegates who have a good basic knowledge of quality principles and who are looking for best practice and structured ways of achieving leading edge best practice both for themselves and their organisation. It is also designed for business managers, business analysts, process analysts and practitioners involved in process-based change and the automation of process solutions.<br
/><br
/><strong>Course Topics:</strong><br
/>principles of Business Process Management<br
/><br
/>Purpose and function of Business Processes<br
/>Methodologies for process improvement<br
/>Organisational benefits from having an effective and efficient process<br
/>Links between business strategy and business processes<br
/>Use a process-based approach to business process change management<br
/><br
/><br
/>Innovative techniques and process improvement ideas<br
/><br
/>Identifying root causes of process problems<br
/>Cause and effect analysis<br
/>Analysing effectiveness and efficiency<br
/>Analyse and scope a business process problem<br
/>Developing a process improvement project<br
/><br
/><br
/>Process Management  the People Dimension<br
/><br
/>Engaging with process stakeholders<br
/>Critical success factors in managing people and business change<br
/>A roadmap for managing the human aspects of process change<br
/>Designing an effective communication plan<br
/>Reduce risk and anticipate manage and avoid potential conflicts<br
/><br
/><br
/>Tools and techniques to model analyse manage measure and improve processes<br
/><br
/>The importance of process mapping<br
/>Performa a viable Gap analysis<br
/>Develop critical measures for evaluating business process performance<br
/>Benchmarking processes against best practices<br
/>Measuring the process improvement<br
/>Create BPM process flow diagrams<br
/><br
/><br
/>Implementing a new Process Plan<br
/><br
/>Securing commitment from the leadership team<br
/>Overcoming resistance to new ways of working<br
/>Piloting process improvements<br
/>innovative techniques to consistently discover process improvement ideas<br
/>Monitoring and optimising the implementation</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:12 +04</pubDate>				</item> 								<item><title><![CDATA[Legislative Drafting  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/legislative-drafting-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Specialise in the art of legislative drafting with this course, learning the techniques for clear, precise, and effective legal writing that reflects policy intentions and withstands legal scrutiny.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Overcome obstacles to turning policy into legislation<br
/>Describe the process of making new laws<br
/>Contribute to the drafting of new legislation<br
/>Prepare instructions for professional draftsman<br
/>Practice legislative drafting skills<br
/><br
/><strong>Who Should Attend:</strong><br
/>Senior Managers and Government personnel responsible for turning policy into legislation<br
/>Officials who instruct Parliamentary draftsman<br
/>Assistants to legislators involved in creating draft legislation<br
/>Members of parliament, senators, assembly members<br
/>Legal advisors and practitioners from both public and private sectors<br
/><br
/><strong>Course Topics:</strong><br
/>Legislative Instruments under the Microscope<br
/><br
/>Types of legislation<br
/>Primary and secondary legislation<br
/>Dissecting a statute<br
/>Structure and elements of an Act of Parliament<br
/>Assembling the machinery of an Act<br
/>Problems with how laws work<br
/><br
/><br
/>Drafting Legislation<br
/><br
/>principles of drafting<br
/>Alternative approaches<br
/>Planning your draft<br
/>Writing for the reader<br
/>Using plain English<br
/>Dos and Donts in drafting<br
/>Writing instructions for the parliamentary draftsman<br
/><br
/><br
/>Interpretation and Construction of Statutes<br
/><br
/>Identifying the purpose of a law<br
/>The Mischief Rule<br
/>The Golden Rule<br
/>Judicial interpretation of legislation<br
/>Judicial creativity and the sovereignty of parliament<br
/><br
/><br
/>Stakeholder Participation in Law Making<br
/><br
/>The need for involvement<br
/>Formal and informal consultation<br
/>Consultation processes<br
/>The draft Bill and consultation<br
/>Ethical lobbying<br
/>The role of the public affairs professional<br
/><br
/><br
/>Turning Policy into Practice<br
/><br
/>Why do some laws fail to achieve their objectives?<br
/>Effective and ineffective law making<br
/>Education communication and legal effectiveness<br
/>The challenge of over-complex laws<br
/>How to address legal effectiveness issues<br
/>Alternatives to law making  nudge theory</p><p>Cost: 3250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:12 +04</pubDate>				</item> 								<item><title><![CDATA[Cybersecurity for Business Leaders  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/cybersecurity-for-business-leaders-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Tailored for business leaders, this course delves into the strategic interplay between cybersecurity and enterprise resilience. Participants will critically evaluate cyber risk paradigms, cultivate decision-making frameworks informed by threat intelligence, and champion organisational security cultures conducive to sustained business continuity and regulatory adherence.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Discern the strategic business implications of cybersecurity threats<br
/>Optimise resource allocation for cybersecurity investments<br
/>Embed security governance within corporate leadership structures<br
/>Drive cultural transformation towards security-centric practices<br
/>Facilitate cross-functional cybersecurity integration<br
/>Lead strategic responses to high-impact cyber incidents<br
/>Navigate complex compliance landscapes with strategic agility<br
/>Manage cyber risks in extended enterprise ecosystems<br
/>Develop cybersecurity KPIs for executive reporting<br
/>Architect transformational change for robust security postures<br
/><br
/><strong>Who Should Attend:</strong><br
/>Business leaders shaping organisational security strategies. Past delegates have included:<br
/>\n<br
/>Business Continuity Managers<br
/>IT Operations Managers<br
/>Information Security Officers<br
/>Compliance Managers<br
/>Risk Management Professionals<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Cybersecurity and Emerging Threats<br
/>Cyber threat landscape analysis<br
/>Evolution of attack techniques and trends<br
/>Impact of emerging technologies on cybersecurity<br
/>Case studies on recent cybersecurity incidents<br
/><br
/><br
/>Cybersecurity Governance and Compliance<br
/>Global cybersecurity governance frameworks<br
/>Regulatory and legal compliance in cybersecurity<br
/>Developing and enforcing cybersecurity policies<br
/>Role of leadership in cybersecurity governance<br
/><br
/><br
/>Incident Response and Crisis Management<br
/>Incident detection and reporting mechanisms<br
/>Cyber incident response planning<br
/>Post-incident analysis and lessons learned<br
/>Coordination with stakeholders during crises<br
/><br
/><br
/>Cybersecurity in Corporate Governance<br
/>The role of the board in cybersecurity oversight<br
/>Integrating cybersecurity into corporate strategy<br
/>Establishing cybersecurity accountability structures<br
/>Managing third-party cybersecurity risks<br
/><br
/><br
/>Managing Cyber Risks in Business Operations<br
/>Cyber risk assessment for business operations<br
/>Business continuity and disaster recovery planning<br
/>Cybersecurity investment decision-making<br
/>Fostering a security-aware corporate culture</p><p>Cost: 4850 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:12 +04</pubDate>				</item> 								<item><title><![CDATA[The Future of Business and the World: Industry X.0  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/the-future-of-business-and-the-world-industry-x-0-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>The Industry X0 course offers a comprehensive dive into digital transformation strategies for industrial enterprises. Delegates will explore cutting-edge technologies like IoT and AI, and learn to implement these innovations to optimize processes, enhance productivity, and drive business growth. Through practical examples and interactive sessions, participants will gain actionable insights to lead their organisations through the evolving industrial landscape.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Provide participants with a comprehensive understanding of Industry  and its implications<br
/>Explore emerging technologies and global trends shaping the future of business<br
/>Foster innovation and forward-thinking leadership for Industry <br
/>Empower participants to drive positive change in their organisations and communities<br
/><br
/><strong>Who Should Attend:</strong><br
/>This course is suitable for senior executives, including Directors of Operations, business leaders, policymakers, and professionals who are responsible for shaping the strategic direction of their organisations in the era of Industry  It is also relevant for individuals interested in understanding the broader implications of emerging technologies and trends on society and the global economy.<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Industry <br
/><br
/>Defining Industry  and its significance<br
/>Historical context and evolution of industry revolutions<br
/>Case studies of Industry  pioneers<br
/>Ethical and societal considerations in Industry <br
/><br
/><br
/>Emerging Technologies and Trends<br
/><br
/>Exploration of key emerging technologies (, AI IoT blockchain)<br
/>The impact of automation and intelligent systems<br
/>Trends in digital transformation and data-driven decision-making<br
/>Sustainability and responsible business practices in Industry <br
/><br
/><br
/>Innovation and Disruption<br
/><br
/>Strategies for fostering innovation and agility<br
/>The role of open innovation and collaboration<br
/>Identifying opportunities for disruption and transformation<br
/>Navigating regulatory and ethical challenges<br
/><br
/><br
/>Leadership in the Future of Business<br
/><br
/>Leadership styles and attributes for Industry <br
/>Leading diverse and global teams<br
/>Adaptive leadership in times of rapid change<br
/>Developing a culture of innovation and resilience<br
/><br
/><br
/>The Global Impact and Responsibilities<br
/><br
/>Geopolitical and economic implications of Industry <br
/>Sustainability and corporate social responsibility<br
/>Global supply chain and ecosystem considerations<br
/>Preparing for global challenges and uncertainties</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:12 +04</pubDate>				</item> 								<item><title><![CDATA[Advanced Corporate Legal Advisers and Chartered Company Secretaries  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/advanced-corporate-legal-advisers-and-chartered-company-secretaries-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This advanced course offers depth on complex legal and corporate governance issues, strategic compliance management, and the evolving role of legal advisers and company secretaries in corporate leadership.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Review and clarify the duties of company directors<br
/>Compare best practice of how company boards are organised<br
/>Describe the benefits to stakeholders of applying corporate governance principles<br
/>Develop checks and balance that apply to the boards of listed companies<br
/>Relate the UK Corporate Governance Code to their own environment<br
/>Refresh the commercial skills needed by legal and regulatory executives<br
/>Explore the importance of the Company Secretarys role<br
/>Negotiate more effectively<br
/><br
/><strong>Who Should Attend:</strong><br
/>Company Executive and Non- Executive Directors<br
/>Shareholder representatives<br
/>Pension and Investment Fund Managers<br
/>Public officials in a regulatory, supervisory or compliance functions<br
/>Company Secretaries of public companies<br
/>Executives involved in strategic and operational functions, including finance, corporate strategy, human resources, and government affairs<br
/>Senior managers involved in setting up corporate governance initiatives<br
/>Corporate lawyers who wish to improve their understanding of new company law developments concerning corporate responsibility<br
/><br
/><strong>Course Topics:</strong><br
/>What is Corporate Governance?<br
/><br
/>Essential structures of corporate governance<br
/>Principle functions and responsibilities of the Board<br
/>Setting the company strategic direction<br
/>Establishing corporate values<br
/>Holding the executives to account<br
/>Maintaining the corporate reputation<br
/><br
/><br
/>Environmental Social and Governance (ESG)<br
/><br
/>The pressure for corporate behaviour change<br
/>The Legal Background of ESG<br
/>Company directors obligations and ESG<br
/>Voluntary measures<br
/><br
/><br
/>Company Directors and Company Boards<br
/><br
/>Duties of a Director<br
/>Promoting the success of the company<br
/>Role of the chairman<br
/>Executive and Non-executive directors<br
/>Making a difference using<br
/>non-executive directors<br
/><br
/><br
/>Roles and Responsibilities of Company Secretary<br
/><br
/>Assisting the Board<br
/>Record keeping<br
/>Managing the registered office<br
/>Supporting and managing board and company meetings<br
/><br
/><br
/>Corporate Failure Resulting from Poor Governance<br
/><br
/>The ineffective board<br
/>Examples of corporate failure: Maxwell Polly Peck Enron<br
/>Analysis of the banking crisis as a failure of governance<br
/>Sarbanes-Oxley and other regulatory responses to corporate governance failure<br
/>Lessons learned from corporate failures<br
/><br
/><br
/>Resolving Legal Disputes<br
/><br
/>Where do the problems occur?<br
/>Resolving disputes without<br
/>recourse to the courts<br
/>Alternative dispute resolution techniques  arbitration mediation conciliation<br
/>Other dispute procedures<br
/><br
/><br
/>Protecting Shareholders and Other Stakeholders<br
/><br
/>The UK Corporate Governance Code<br
/>The Comply or Explain rule<br
/>How to protect the shareholder?<br
/>Communicating with the shareholder<br
/>Legal framework for corporate governance<br
/><br
/><br
/>Negotiating Drafting and Structuring Legal Agreements<br
/><br
/>Contract law refresher<br
/>Drafting legal agreements<br
/>Negotiation principles<br
/>Tools and techniques for negotiation<br
/>What are our negotiables?<br
/><br
/><br
/>Corporate Behaviours  Best Practices<br
/><br
/>Company director duties<br
/>The role of the NED<br
/>Creating an effective board<br
/>Corporate conduct  the social responsibilities of the company<br
/>Consequences of failure in corporate behaviour<br
/><br
/><br
/>Roles and responsibilities of corporate legal department<br
/><br
/>Whats in the job of the in-house lawyer?<br
/>Adding value to company performance<br
/>Identifying and reducing corporate risks<br
/>Measuring the effectiveness of the corporate legal department</p><p>Cost: 7250 GBP</p><p>Duration: 10 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:12 +04</pubDate>				</item> 								<item><title><![CDATA[Facilities Management  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/facilities-management-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course covers the essentials of managing facilities effectively. Learn about the management of building operations, maintenance, compliance, and sustainability in the workplace.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Develop the role of the Facilities Manager for their organisation<br
/> Document the requirements of Facilities Management within the organisation<br
/> Identify the skills and competencies required by a Facilities Manager<br
/> Develop the skills and competencies to implement best practice Facilities Management operations<br
/> Identify the various risks and safety issues within Facilities Management<br
/> Implement and manage maintenance programmes<br
/> Manage and control contractors performance and costs<br
/><br
/><strong>Who Should Attend:</strong><br
/>Beginners<br
/> Facilities management practitioners<br
/> Facilities Managers<br
/> Individuals working within facilities management<br
/><br
/><strong>Course Topics:</strong><br
/>Key Elements of Facilities Management<br
/><br
/>Overview of FM<br
/> Understanding the importance of Facilities Management<br
/> Expectations of Facilities Managers<br
/> Facilities Needs Assessment<br
/> Defining Hard and Soft services<br
/> Core Competencies of an Facilities Management professional<br
/><br
/><br
/>Key Elements of Facilities Management<br
/><br
/> Understanding the organisational goals and objectives<br
/> Understanding Support Services<br
/> Managing People and Resources<br
/> Managing Premises<br
/> Managing Contractors on a daily basis<br
/> Managing the Working Environment<br
/><br
/><br
/>Health Safety and Environmental Practices<br
/><br
/> Health and Safety at Work<br
/> Handling workplace law<br
/> Understanding sustainability and environmental issues<br
/> Environmental efficiency<br
/> Risk Assessment<br
/> Risk Mitigation<br
/><br
/><br
/>Maintenance and Repairs<br
/><br
/>Preventative Maintenance Management<br
/> Heating Ventilation and Air Conditioning (HVAC) Maintenance<br
/> Lifts and Escalators Maintenance<br
/> Risk Based Maintenance<br
/> Corrective Maintenance<br
/> Emergency Corrective Maintenance<br
/><br
/><br
/>Management and Control<br
/><br
/>Managing Internal Customer Service and Expectations<br
/> Managing Risk<br
/> Controlling Costs<br
/> Service Level Agreements<br
/> Contractors Performance<br
/> Space Management</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:12 +04</pubDate>				</item> 								<item><title><![CDATA[Facilities Management for Sustainability  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/facilities-management-for-sustainability-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>This course equips delegates with the knowledge and skills to implement sustainable practices in facilities management. It covers energy efficiency, waste management, and sustainable building practices, ensuring facilities contribute to the organisations sustainability goals.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Implement sustainable practices in facilities management<br
/>Develop and manage energy efficiency programmes<br
/>Improve waste management processes<br
/>I Contribute to organisational sustainability goals<br
/>Evaluate and apply sustainable building practices<br
/><br
/><strong>Who Should Attend:</strong><br
/>Sustainability Managers<br
/>Facilities Managers<br
/>Environmental Officers<br
/>Energy Managers<br
/>Corporate Social Responsibility (CSR) Managers<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Facilities Management<br
/><br
/>Role and importance of facilities management<br
/>Key functions and responsibilities<br
/>Facilities management in different sectors<br
/>Emerging trends and challenges in facilities management<br
/><br
/><br
/>Strategic Planning for Facilities Management<br
/><br
/>Strategic planning processes<br
/>Aligning facilities management with organisational goals<br
/>Developing a strategic facilities plan<br
/>Case studies and real-world examples<br
/><br
/><br
/>Energy Efficiency<br
/><br
/>Energy management strategies<br
/>Conducting energy audits<br
/>Implementing energy-saving technologies<br
/>Monitoring and reporting energy performance<br
/><br
/><br
/>Waste Management<br
/><br
/>Waste reduction strategies<br
/>Recycling and waste segregation<br
/>Managing hazardous waste<br
/>Compliance with environmental regulations<br
/><br
/><br
/>Sustainable Building Practices<br
/><br
/>Principles of green building<br
/>Sustainable materials and technologies<br
/>Certifications and standards (LEED, BREEAM, etc.)<br
/>Case studies of sustainable building projects</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:12 +04</pubDate>				</item> 								<item><title><![CDATA[Strategic Operations for the Public Sector  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/strategic-operations-for-the-public-sector-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Improve operational efficiency in public sector organisations by applying strategic frameworks and best practices. This course focuses on delivering value through cost control, performance improvement, and stakeholder engagement.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Develop and implement effective operational strategies for the public sector<br
/>Optimise resource allocation and service delivery<br
/>Manage operational risks and ensure compliance with public sector regulations<br
/>Use data-driven decision-making to improve operational performance<br
/>Align operations with broader public policy objectives<br
/><br
/><strong>Who Should Attend:</strong><br
/>Public sector managers and leaders<br
/>Government officials responsible for service delivery<br
/>Operations professionals in public organisations<br
/>Consultants working with government and public sector bodies<br
/><br
/><strong>Course Topics:</strong><br
/>Public Sector Operational Strategy<br
/> <br
/>Developing operations strategies in the public sector context <br
/>Aligning operations with policy and strategic objectives <br
/>Frameworks for operational planning and execution <br
/>Ensuring accountability and transparency in public sector operations <br
/><br
/><br
/>Resource Management and Allocation<br
/> <br
/>Optimising resource use in the public sector <br
/>Managing budgets and financial constraints <br
/>Human resource management and capacity building <br
/>Balancing efficiency with service quality and delivery <br
/><br
/><br
/>Risk Management and Compliance<br
/> <br
/>Identifying and managing risks in public sector operations <br
/>Ensuring compliance with regulations and policies <br
/>Crisis management and contingency planning <br
/>Governance and ethical considerations in public operations <br
/><br
/><br
/>Data-Driven Decision-Making<br
/> <br
/>Using data to improve public sector performance <br
/>Analytics and performance metrics for service delivery <br
/>Leveraging technology for operational efficiency <br
/>Reporting and accountability through data <br
/><br
/><br
/>Innovation in Public Sector Operations<br
/>Driving innovation in public service delivery <br
/>Adopting new technologies for operational improvement <br
/>Lean management and process optimisation in the public sector <br
/>Building a culture of continuous improvement and innovation</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:12 +04</pubDate>				</item> 								<item><title><![CDATA[Self-Awareness in Leadership  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/self-awareness-in-leadership-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>In this course, we will look at self-awareness and emotional intelligence, as well as the skills needed to improve performance through feedback. <br
/>We will look at different forms of communication in the workplace, and how to communicate positive and negative information effectively while being aware of how you are coming across to others.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Upon completion of this course, participants will be able to:<br
/><br
/>the concept of self-awareness<br
/>the potential impact of behaviour on others<br
/>adapting behaviour to improve the impact on others<br
/>emotional intelligence in leadership<br
/>send and receive information accurately<br
/>share information effectively<br
/>give a good impression of ourselves and the organisation<br
/>deal with problems effectively<br
/>develop useful and productive working relationships with colleagues, customers, and others<br
/><br
/><strong>Who Should Attend:</strong><br
/>Senior Managers who would like to refresh their leadership, management and team building skills<br
/>Junior Managers who would like to develop their career and build on their knowledge<br
/>Managers who are new and would like to learn the key skills of successful leadership, management, and team building<br
/>Departmental Heads<br
/>Team Leaders<br
/>Project Managers<br
/>Operations Managers<br
/><br
/><strong>Course Topics:</strong><br
/>How to be self-aware<br
/><br
/>The concept of self-awareness<br
/>Potential impact of behaviour on others<br
/>Adapting behaviour to improve the impact on others<br
/>Emotional intelligence in leadership<br
/><br
/><br
/>Inclusivity and unconscious bias<br
/><br
/>Definitions of inclusivity and unconscious bias<br
/>How unconscious bias can impact on inclusion<br
/>How to avoid unconscious bias<br
/><br
/><br
/>Different learning styles<br
/><br
/>A range of learning styles<br
/>Addressing learning styles in training and development<br
/>Identifying learning styles<br
/><br
/><br
/>How to communicate effectively<br
/><br
/>Emotional intelligence  a brief introduction<br
/>Formal and informal communication<br
/>Speaking, listening, and questioning skills<br
/>Strengths and weaknesses of forms of verbal communication<br
/>The influence of non-verbal communication<br
/><br
/><br
/>Feedback mechanisms<br
/><br
/>Different feedback mechanisms<br
/>Gathering feedback from different sources<br
/>Preparing for challenging conversations<br
/>Techniques for managing challenging conversations<br
/>Constructive feedback<br
/>When to escalate problems</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:12 +04</pubDate>				</item> 								<item><title><![CDATA[Sports Marketing and Branding Excellence  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/sports-marketing-and-branding-excellence-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Learn how to build a powerful sports brand and execute successful marketing campaigns. This course covers branding, fan engagement, sponsorship, and digital marketing in the sports sector.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Understand the principles of sports marketing and brand management<br
/>Learn to create compelling brand stories that engage fans and sponsors<br
/>Develop strategies to enhance brand visibility and loyalty<br
/>Leverage digital media and influencer marketing to grow sports brands<br
/>Build long-term partnerships with sponsors and stakeholders<br
/><br
/><strong>Who Should Attend:</strong><br
/>Marketing professionals in sports organisations<br
/>Brand managers and PR specialists working in sports<br
/>Sports executives and team owners<br
/>Entrepreneurs and consultants involved in sports marketing<br
/><br
/><strong>Course Topics:</strong><br
/>Sports Marketing Fundamentals<br
/> <br
/>Key components of sports marketing: Product, promotion, and place <br
/>Understanding fan psychology and behaviour in sports <br
/>Developing a unique value proposition for sports brands <br
/>Aligning marketing strategies with team performance and values <br
/><br
/><br
/>Building and Managing a Sports Brand<br
/> <br
/>Creating a strong and consistent brand identity in sports <br
/>The role of storytelling in sports branding <br
/>Positioning sports brands for growth in competitive markets <br
/>Managing brand reputation and handling PR crises <br
/><br
/><br
/>Digital and Social Media Strategies in Sports<br
/> <br
/>Leveraging social media to build fan communities <br
/>Digital marketing techniques for enhancing fan engagement <br
/>Influencer marketing and collaborations in the sports industry <br
/>Measuring the impact of digital campaigns on brand performance <br
/><br
/><br
/>Sponsorship and Partnership Strategies<br
/>Securing and managing sponsorship deals in sports <br
/>Developing value propositions for sponsors and partners <br
/>Aligning brand values with sponsor expectations <br
/>Measuring the ROI of sponsorship and marketing campaigns <br
/><br
/><br
/>Enhancing Brand Loyalty and Engagement<br
/> <br
/>Building lasting relationships with fans and customers <br
/>Creating fan-driven content and experiences <br
/>Leveraging data analytics to understand and predict fan behaviour <br
/>Growing brand value through innovation and fan engagement</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:12 +04</pubDate>				</item> 								<item><title><![CDATA[Excellence In Leadership  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/excellence-in-leadership-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>A course designed to refine leadership practices for senior and mid-level leaders, focusing on best practices in leadership, decision-making, and strategic management.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Upon completion of this course, participants will be able to:<br
/><br
/>Demonstrate a comprehensive understanding of leadership theories and models<br
/>Apply best practices in leadership to solve complex business challenges<br
/>Foster a culture of innovation and continuous improvement within their teams<br
/>Develop effective communication and decision-making skills to lead with confidence<br
/><br
/><strong>Who Should Attend:</strong><br
/>Senior Managers<br
/>Middle Managers<br
/>Directors of Departments<br
/>Team Leaders<br
/>Aspiring Leaders<br
/><br
/><strong>Course Topics:</strong><br
/>Foundations of Leadership<br
/><br
/>Leadership Theories and Models<br
/>Leading with Vision and Purpose<br
/>Ethical Leadership in Practice<br
/>Building High-Performing Teams<br
/><br
/><br
/>Strategic Leadership<br
/><br
/>Strategic Thinking and Planning<br
/>Change Management and Adaptability<br
/>Leading Through Uncertainty and Crisis<br
/>Stakeholder Management and Influence<br
/><br
/><br
/>Leadership Communication<br
/><br
/>Effective Communication Strategies<br
/>Conflict Resolution and Negotiation Skills<br
/>Leading and Managing Remote Teams<br
/>Inspirational Leadership Communication<br
/><br
/><br
/>Decision-Making and Problem Solving<br
/><br
/>Data-Driven Decision-Making<br
/>Critical Thinking and Problem-Solving Techniques<br
/>Risk Management and Decision Analysis<br
/>Leading with Agility and Responsiveness<br
/><br
/><br
/>Leadership in Action<br
/><br
/>Leading for Diversity and Inclusion<br
/>Leadership and organisational Culture<br
/>Coaching and Mentoring for Leadership Development<br
/>Personal Leadership Development Plans</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:11 +04</pubDate>				</item> 								<item><title><![CDATA[Protocol and Events Management - Level 2  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/protocol-and-events-management-level-2-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Advance your skills in event and protocol management, focusing on large-scale event planning, VIP handling, and international event protocol.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Manage protocol and events departments and teams<br
/>Project manage successful events<br
/>Develop and apply the core skills of PR and marketing for event promotion<br
/>Build and maintain strong relationships<br
/>Ensure that meetings at home and abroad achieve strategic objectives<br
/><br
/><strong>Who Should Attend:</strong><br
/>Protocol Senior Managers, Protocol Managers and Assistants<br
/>Events - Senior Managers, Events - Project Planners, Conference Project Planners, Exhibition Managers and Meetings Managers<br
/>Customer Relations Senior Managers and Managers <br
/>Public Relations Senior Managers and Managers<br
/>Communications Senior Managers and Communications Managers<br
/><br
/><strong>Course Topics:</strong><br
/>Protocol and Event Management Role and Responsibilities<br
/><br
/>Managing the protocol and events function<br
/>Exhibitions conferences visits and events  national and international <br
/>Communication appropriate for guests audiences and stakeholders<br
/>Risk and crisis management for different events<br
/>Budgeting and cost control<br
/><br
/><br
/>Project Management in Protocol and Events<br
/><br
/>Project management principles and approach applied to events<br
/>Measuring and monitoring the effectiveness of the planning and the resulting event<br
/>Managing and maintaining the quality of the range of external suppliers<br
/>Resources required to manage events efficiently <br
/>Role and responsibilities before during and after the event<br
/><br
/><br
/>PR and Marketing for Successful Events<br
/><br
/>Identifying target markets and objectives<br
/>Clarifying message for each market<br
/>Appropriate channels to reach guests audiences and stakeholders<br
/>Promoting organisations brand and enhancing its reputation<br
/>Evaluation feedback and lessons learned<br
/><br
/><br
/>Building and Maintaining Strong Relationships<br
/><br
/>principles of durable relationships<br
/>Building strong relations with your internal clients; suppliers agents and contacts<br
/>Building diplomatic relationships with Embassies and Missions<br
/>Cultural etiquette in business social entertaining dress giving and receiving presents<br
/>Promoting cross cultural understanding of history and traditions<br
/><br
/><br
/>Meetings at Home and Abroad<br
/><br
/>Pre-meeting preparation including seating translators/interpreters and timings<br
/>Chairing participating agenda minutes follow-up and action plans<br
/>Order of dignitaries for entering a room introductions talking and making presentations<br
/>Conflict resolution decision-making and problem-solving</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:11 +04</pubDate>				</item> 								<item><title><![CDATA[Leadership and Governance in Sports Organisations  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/leadership-and-governance-in-sports-organisations-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Develop the leadership and governance skills necessary for managing sports organisations. This course covers key principles, decision-making processes, and stakeholder management to ensure effective leadership in sports.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Understand leadership principles specific to sports organisations<br
/>Develop governance frameworks that ensure transparency and accountability<br
/>Learn to lead high-performance teams in a competitive sports environment<br
/>Ensure ethical leadership and compliance within sports organisations<br
/>Foster a culture of excellence and strategic thinking in sports governance<br
/><br
/><strong>Who Should Attend:</strong><br
/>Sports executives and managers<br
/>Leaders in sports federations and governing bodies<br
/>Team owners and club directors<br
/>Sports administrators involved in governance and compliance<br
/><br
/><strong>Course Topics:</strong><br
/>Leadership in Sports Organisations<br
/><br
/>Leadership styles in sports management<br
/>Inspiring and motivating sports teams and staff<br
/>Building a culture of high performance and excellence<br
/>Managing team dynamics and stakeholder relationships<br
/><br
/><br
/>Governance Frameworks in Sports<br
/><br
/>Principles of good governance in sports organisations<br
/>Structuring boards and decision-making bodies for accountability<br
/>Ensuring compliance with national and international sports regulations<br
/>Risk management and safeguarding in sports<br
/><br
/><br
/>Ethical Leadership in Sports<br
/><br
/>Promoting integrity and fairness in sports leadership<br
/>Navigating conflicts of interest and ethical dilemmas<br
/>Ensuring diversity and inclusion in sports governance<br
/>Leading by example and fostering ethical behaviour<br
/><br
/><br
/>Strategic Decision-Making in Sports Management<br
/><br
/>Aligning sports management decisions with organisational goals<br
/>Making informed decisions under pressure and uncertainty<br
/>Long-term strategic planning for sports organisations<br
/>Managing stakeholder expectations and communication<br
/><br
/><br
/>Sustainability and Growth in Sports Governance<br
/><br
/>Ensuring financial sustainability in sports organisations<br
/>Building strategic partnerships and sponsorships<br
/>Balancing commercial interests with sports performance<br
/>Governance structures for managing large-scale sports events<br
/><br</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:11 +04</pubDate>				</item> 								<item><title><![CDATA[Lean, Agility, Productivity: The Capability Set of the Business  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/lean-agility-productivity-the-capability-set-of-the-business-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Discover how to enhance your organisations performance by integrating lean, agile, and productivity principles. This course teaches you to streamline processes, reduce waste, and boost productivity.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Understand the principles of lean management and agile methodologies<br
/>Implement strategies to increase organisational efficiency and reduce waste<br
/>Learn to foster agility and adaptability in a fast-changing market<br
/>Boost productivity through process optimisation and team collaboration<br
/>Create a culture of continuous improvement and operational excellence<br
/><br
/><strong>Who Should Attend:</strong><br
/>Operations managers and team leaders<br
/>Business owners and executives<br
/>Process improvement specialists<br
/>Professionals involved in project management and business development<br
/><br
/><strong>Course Topics:</strong><br
/>Introduction to Lean Management<br
/> <br
/>Lean principles: Value, waste elimination, and flow <br
/>Identifying and eliminating waste in business processes <br
/>Streamlining workflows for maximum efficiency <br
/>Tools and techniques for lean process improvement <br
/><br
/><br
/>Agility in Business Operations<br
/> <br
/>Agile methodologies: Scrum, Kanban, and others <br
/>Adopting agile principles to enhance flexibility and responsiveness <br
/>Cross-functional teams and collaboration in agile environments <br
/>Continuous feedback and iteration for business success <br
/><br
/><br
/>Boosting Productivity through Process Optimisation<br
/> <br
/>Analysing current workflows and identifying bottlenecks <br
/>Implementing time-saving techniques and tools <br
/>Balancing productivity with quality and innovation <br
/>Setting productivity metrics and tracking performance <br
/><br
/><br
/>Driving Organisational Change and Agility<br
/> <br
/>Leading change initiatives using lean and agile approaches <br
/>Building a culture of agility and adaptability <br
/>Overcoming resistance to change and fostering collaboration <br
/>Continuous improvement as a mindset for operational success <br
/><br
/><br
/>Sustaining Long-Term Productivity and Performance<br
/> <br
/>Embedding lean and agile practices into company culture <br
/>Strategies for maintaining momentum in lean and agile transformations <br
/>Scaling lean and agile methodologies across the organisation <br
/>Monitoring and sustaining long-term gains in productivity</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:11 +04</pubDate>				</item> 								<item><title><![CDATA[Advanced Customer Service Management  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/advanced-customer-service-management-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Explore advanced concepts in customer service management, including designing customer service strategies, managing service teams, and creating metrics to measure service excellence.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Communicate more effectively and positively with customers<br
/>Create good first impressions and build trust levels<br
/>Meet high standards of response and resolution<br
/>Develop their own personal toolkit to lift service levels<br
/>Improve first contact resolution pro-actively identifying complaints and fixing them<br
/>Turn around entrenched, emotionally charged and dissatisfied customers<br
/>Analyze complaints and recognize patterns to avoid them in the future<br
/><br
/><strong>Who Should Attend:</strong><br
/>Managers and executives from public and private sector organisation who want to design, improve and deliver superior customer services, including:<br
/><br
/>Managers and customer-facing employees wishing to raise their organisations level of service<br
/>Front-line teams who respond to verbal and written service enquiries and complaints<br
/>Employees in the service sector and public utilities<br
/>Supervisors and service team members<br
/>Marketing executives<br
/><br
/><strong>Course Topics:</strong><br
/>An Introduction to Customer Service<br
/><br
/>The core principles of customer service excellence<br
/>Understanding of the different types of customer and the value of customers and their loyalty<br
/>The costs and impacts of poor customer service<br
/>How measuring customer relationships can enable greater business success<br
/>Understanding unpleasant experiences<br
/><br
/><br
/>Essential Customer Service Communication Skills<br
/><br
/>The language and communication skills for successful interactions<br
/>The message drop-out<br
/>The three elements of effective communication<br
/>Building rapport with verbal communication<br
/>Adapt your behaviour to meet customers needs or expectations<br
/><br
/><br
/>Dealing with stress and calming upset customers<br
/><br
/>Understanding what makes customers upset<br
/>Contrast successful and difficult customer relationships<br
/>Strategies for calming upset customers; face-to face over the telephone via email<br
/>Understanding the stress of customer services roles<br
/>Managing or eliminating stress<br
/><br
/><br
/>Maintaining a positive and customer-friendly attitude<br
/><br
/>The individual in customer service activities<br
/>10 Tools to help you manage your time in customer services<br
/>Maintaining a can do approach<br
/>Techniques for asking questions<br
/>Strategies for adding genuine value<br
/><br
/><br
/>Development of a toolkit to build stronger and long lasting customer relationships<br
/><br
/>Why the telephone is so important to customer service<br
/>Recognising the customers preference and adapting accordingly<br
/>Mastering the telephone<br
/>Understanding the signals you send out to customers<br
/>Identify and negotiate the best deal/outcome possible<br
/><br
/><br
/>Main components of a Complaints Management Process<br
/><br
/>Identification of the elements of an effective complaints management process<br
/>International standards  ISO 10002<br
/>Social technological political and economic factors that are changing customers expectation<br
/>Why complaints are important to an organisation<br
/>The risks and benefits inherent in complaints<br
/><br
/><br
/>What Customers Look for When They Complain<br
/><br
/>What makes best-in-class complaints handling<br
/>Setting a strategy for complaint management<br
/>The positive power of effective complaint handling<br
/>What is important to customers when they complain<br
/>Understand the justice customers are looking for when complaining<br
/><br
/><br
/>People Issues<br
/><br
/>Why customers choose to complain<br
/>How complaint handlers choose to respond<br
/>Communication styles and emotional intelligence<br
/>Build rapport<br
/><br
/><br
/>Skills and Behaviours Needed for Dealing with Complaints<br
/><br
/>Empathy and positive reactions<br
/>Listening and questioning skills<br
/>Dealing with difficult customers and problem behavior<br
/>Taking a future outcomes approach<br
/><br
/><br
/>Learning from Complaints<br
/><br
/>Data capture and analysis of complaints  the complaints cycle<br
/>Case Study  UK Ofcom  Consumer Complaints Procedures Review<br
/>Customer service and culture change<br
/>Course summary and close</p><p>Cost: 7250 GBP</p><p>Duration: 10 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:11 +04</pubDate>				</item> 								<item><title><![CDATA[Professional Ethics, Diplomacy, and Communication  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/professional-ethics-diplomacy-and-communication-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Explore the intersection of ethics, diplomacy, and communication. This course covers ethical decision-making, diplomatic communication skills, and the art of negotiating and influencing in a professional setting.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Develop and understand how international relations functions<br
/>Appreciate the role of diplomacy in foreign affairs<br
/>Raise an awareness of ethical considerations in overseas activities<br
/>Understand the impact of international law, relationships and procedures on national governments <br
/>Make aware the importance of protocol and procedures for overseas and visiting dignitaries<br
/>How to use diplomacy in times of conflict and crisis<br
/>What the real and ethical obligations of diplomatic recognition and privilege are<br
/>What international codes of ethics are and their obligations<br
/>Appreciate the basic principles of international negotiating<br
/>The impact of social media and new technology on diplomatic activity<br
/>Understand how 24 hour news has changed the international relations landscape<br
/>How to use media to good use in diplomatic initiatives<br
/><br
/><strong>Who Should Attend:</strong><br
/>Government officials, MPs, Senior civil servants<br
/>Spokespersons and senior communications officials<br
/>Diplomatic staff, advisers and consultants<br
/>Embassy and High Commission staff<br
/>Foreign Ministry senior staff and officials<br
/>All personnel dealing with International Relations<br
/>Directors of policy and communications<br
/>Policy and campaigns managers <br
/>Public Relations Officials <br
/>Employees involved in external affairs and protocol<br
/>Key personnel from all Ministries<br
/>Security Forces personnel<br
/>Management from departments organising international conferences and meetings<br
/>Permanent Secretaries, senior secretarial<br
/>Staff and administrators<br
/>Business leaders with government contracts<br
/><br
/><strong>Course Topics:</strong><br
/>Understanding International Relations<br
/><br
/>Understanding the concept of international relations <br
/>What is diplomacy and why is it necessary<br
/>Who are diplomatsHow does diplomacy function<br
/>An approach to international ethics<br
/>The three main forms of ethics<br
/>The need for good communication and its role in international relations<br
/>Trends in government communications globally<br
/><br
/><br
/>The role of diplomacy in international affairs<br
/><br
/>Key areas of concern in diplomacy<br
/>Modern diplomatic practice based on Talleyrand<br
/>Observing basic principles of international law<br
/>Cross border and international arbitration and monitoring<br
/>Diplomatic recognition and its responsibilities<br
/>Eight important types of diplomatic activity<br
/>Use of formal and informal diplomacy<br
/>Diplomatic relations between smaller states <br
/>Diplomacy in times of conflict<br
/><br
/><br
/>Ethics and their importance in international affairs<br
/><br
/> Code of ethics in international relations<br
/> Global organisations and their ethical codes<br
/> International and national pressures on ethical behaviour and codes<br
/> Self-interest versus moral obligation<br
/> Considering self-interest against international obligations<br
/> Negotiating in good faith<br
/> Observing international ethics in such areas as climate change<br
/> Ethnic and ideological considerations in interstate relations<br
/> Problems of ethical considerations in areas such as Space and the Arctic<br
/> The international issues raised by corruption and patronage<br
/><br
/><br
/>The Management of Communications<br
/><br
/>The effect of modern media-24 hour news on diplomacy and international relations<br
/>The impact of the new phenomenon of social media and new technology on diplomacy<br
/>The reality of new means of communication; e mail twitter Facebook and texting<br
/>Communications and dissident groups and other protestors<br
/>The role of international news media in international relations<br
/>The importance of media relations and using national media to good effect<br
/>The importance of key messages in international communications<br
/><br
/><br
/>Important diplomatic ethical and communications considerations<br
/><br
/>Protocol cultural affairs and dealing with overseas dignitaries<br
/>Governments and their role in international business <br
/>Embassies High Commissions and their roles<br
/>The role of diplomacy and communications in times of crisis<br
/>The importance of well managed international events<br
/>The impact of social megatrends on government relations (poverty greenhouse gases technology trends etc.)</p><p>Cost: 4250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:11 +04</pubDate>				</item> 								<item><title><![CDATA[The Development and Impact of Public Sector Policy  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/the-development-and-impact-of-public-sector-policy-lct-international/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Explore the intricacies of public sector policy, its development process, and the significant impact it has on governance, public services, and societal outcomes.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Identify the key role and objectives of government<br
/>Describe the policy development process <br
/>To appreciate and measure the key impacts of public sector policy making<br
/>Make informed policy improvement recommendations<br
/>Assess the Economic Impact of Public Sector Policy<br
/><br
/><strong>Who Should Attend:</strong><br
/>Delegates directly responsible for the interpretation, development and implementation of public sector planning and the effective assessment of the impacts of state policies economically, socially and environmentally.<br
/><br
/><strong>Course Topics:</strong><br
/>Role and Objectives of the Government<br
/><br
/>Overview of the key role of government<br
/>Understanding the changing objectives of government<br
/>The role of the legislature and judiciary within policy development<br
/>Interpretation of policy by the legislative drafter<br
/><br
/><br
/>Key Elements of the Policy Development Process<br
/><br
/>Alignment of public sector policy with governmental objectives<br
/>Integrating public sector policy with existing domestic legislation<br
/>Integrating policy with international frameworks and treaties<br
/>Ensuring due process in policy development<br
/><br
/><br
/>Measuring the Economic Impact of Public Sector Policy<br
/><br
/>Measuring overall economic benefit<br
/>Measuring policy impact upon direct foreign investment<br
/>Measuring policy impact by industrial sector<br
/>Measuring the Local content impact<br
/><br
/><br
/>Measuring the Social Impact of Public Sector Policy<br
/><br
/>Defining key socio-economic stakeholders<br
/>Measuring per capita income<br
/>Measuring Skills development and capacity building<br
/>Measuring standards-of-living impacts<br
/><br
/><br
/>Measuring the Environmental impact of Public Sector Policy<br
/><br
/>Defining key environmental measures<br
/>International environmental standards<br
/>Impacts of policy by industry sector  including Oil andamp; Gas and Agricultural sectors<br
/>Case study review andamp; analysis  European Union Policies and their ensuing impacts</p><p>Cost: 3250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:11 +04</pubDate>				</item> 								<item><title><![CDATA[Strategic Management  - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul ]]></title><link>https://courses.laimoon.com/course/strategic-management-lct-international-1/online</link>				  <description>				  <![CDATA[<p><strong>Course Introduction:</strong><br
/>Gain a comprehensive understanding of strategic management with this course. Learn to develop, implement, and evaluate cross-functional decisions that enable an organization to achieve its objectives.<br
/><br
/><strong>Course Outcomes:</strong><br
/>Create strategies which enable an organisation to achieve its vision, goals and objectives<br
/>Appreciate how important leadership is in the management and implementation of strategies and incorporate this knowledge in future strategic planning<br
/>Anticipate and evaluate likely and unlikely risks and incorporate this analysis into strategic management, while enabling a quick and flexible response to internal and external changes<br
/>Identify those factors which contribute to the failure of the majority of all strategies and prevent or overcome those<br
/>Revise, refresh and develop those key strategic management skills which enable strategic plans to be implemented effectively<br
/><br
/><strong>Who Should Attend:</strong><br
/>Directors<br
/>  Company Secretaries<br
/>  Presidential advisors<br
/>  Ministerial advisers<br
/>  Chief Financial Officers<br
/>  Board Members<br
/>  Senior Managers<br
/>  Managers<br
/>  Heads of Department<br
/>  Directors of Human Resources<br
/>  Managers of Human Resources<br
/>  Directors of Business Development<br
/>  Managers of Business Development<br
/>  Project Directors<br
/>  Project Managers<br
/>  Team Leaders<br
/><br
/><strong>Course Topics:</strong><br
/>Formulating Strategy to Achieve Vision<br
/><br
/>  Agree vision mission culture and values of organisation<br
/>  Analyse where organisation is now<br
/>  Decide where the organisation wants to be and by when<br
/>  Selecting best strategic options to get there<br
/><br
/><br
/>Leadership and Strategic Decision-Making<br
/><br
/>  Importance of leadership in implementing successful strategies<br
/>  High-profile leadership which inspires and motivates<br
/>  Decisive speedy and consistent decision-making<br
/>  Persistent follow-through on all decisions to produce results<br
/><br
/><br
/>Risk and Crisis Management<br
/><br
/>  Identify all risks evaluate potential impact and mitigate accordingly<br
/>  Incorporate strategic flexibility to respond to internal and external changes and pressures<br
/>  Prevent issues becoming risks then turning into crisis<br
/>  Create practise and be prepared to implement crisis plans<br
/><br
/><br
/>Prevent Failure of Strategies<br
/><br
/>  Recruit and retain people with appropriate skills experience and track record<br
/>  Clarify and communicate roles and responsibilities<br
/>  Encourage creative problem-solving and constructive conflict resolution<br
/>  Promote unity within teams and harmony between teams<br
/><br
/><br
/>Skills for Success<br
/><br
/>  Communication including: presentations meetings oral listening body language andamp; written<br
/>  Delegation to increase productivity<br
/>  Negotiation and influencing skills for a win-win for all<br
/>  Time management for minimum effort to produce maximum results</p><p>Cost: 3250 GBP</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 14 May 2025 11:15:11 +04</pubDate>				</item> 								<item><title><![CDATA[EMBA in HR Management and Analytics  - Westford University College , UAE, Dubai, Abu Dhabi, Ras al Khaimah, Sharjah, Fujairah, Ajman,Australia,India,Kuwait,Lebanon,Malaysia,Nigeria,Oman,Rwanda,Singapore,South Africa,United Kingdom,United States,Zimbabwe ]]></title><link>https://courses.laimoon.com/course/part-time-emba-in-hr-management-and-analytics-westford-school-of-management/online</link>				  <description>				  <![CDATA[<p>The Executive analytics presented in collaboration with UCAM, Spain, blends human resource management concepts with data analysis and strategic decision-making. Learners through this specialised course are prepared to use data and analytics to drive HR initiatives and improve organisational performance. The curriculum highlights the significance of comprehending the role of data in human resource management, as well as the impact that technology has on Human resource practices. Learners gain practical experience in applying these principles to real-world circumstances through a combination of coursework, case studies, and real-world projects. This program offers an all-encompassing basis for succeeding in today&rsquo;s highly competitive business environment.</p><p>Cost: 26000 AED</p><p>Duration: 12 To 15 Months</p>					]]>				  </description>				  <pubDate>Fri, 28 Feb 2025 14:42:14 +04</pubDate>				</item> 								<item><title><![CDATA[MBA International   - Westford University College , UAE, Dubai, Abu Dhabi, Ras al Khaimah, Sharjah, Fujairah, Ajman,Australia,India,Kuwait,Lebanon,Malaysia,Nigeria,Oman,Rwanda,Singapore,South Africa,United Kingdom,United States,Zimbabwe ]]></title><link>https://courses.laimoon.com/course/part-time-mba-international-westford-school-of-management/online</link>				  <description>				  <![CDATA[<p>The MBA International program at Westford University College, in partnership with Canterbury Christ Church University, is designed for professionals and recent graduates interested in pursuing a career in international business and management. The curriculum will equip you for managerial and professional roles in international business.<br><br>By integrating you into a systematic analysis of international business theories, policies, and practices, the MBA International fosters rigorous and critical professional growth. It will reflect an international body of knowledge and study, as well as an analysis of international business challenges in today&rsquo;s complex environment. It will assist you with gaining insights into the most recent developments in international business in both the private and public sectors. The course will provide you with the information, skills, and expertise needed to operate in a dynamic, unpredictable, and unparalleled global trade environment.<br><br>MBA International, awarded by CCCU, UK consists of eight modules that will be delivered in three trimesters, with admittance in January, May, and September. The curriculum will be given both onsite (UAE) and online using live synchronous courses.</p><p>Cost: 28000 AED</p><p>Duration: 12 To 15 Months</p>					]]>				  </description>				  <pubDate>Fri, 28 Feb 2025 14:18:15 +04</pubDate>				</item> 								<item><title><![CDATA[Master of Business Administration (MBA)  - Westford University College , UAE, Dubai, Abu Dhabi, Ras al Khaimah, Sharjah, Fujairah, Ajman,Australia,India,Kuwait,Lebanon,Malaysia,Nigeria,Oman,Rwanda,Singapore,South Africa,United Kingdom,United States,Zimbabwe ]]></title><link>https://courses.laimoon.com/course/part-time-master-of-business-administration-mba-westford-school-of-management/online</link>				  <description>				  <![CDATA[<p>Designed to meet industry demands, the online Executive MBA Program is crafted with a balanced delivery to accommodate the hectic schedules of working professionals. This program not only focuses on academic excellence but also incorporates practical learning by integrating real-life business problems into the curriculum. Instructors aim to provide students with opportunities to analyze and solve these challenges, thereby enhancing their understanding of various business functions.</p><p>Cost: 37000 AED</p><p>Duration: 12 To 15 Months</p>					]]>				  </description>				  <pubDate>Fri, 28 Feb 2025 14:12:29 +04</pubDate>				</item> 								<item><title><![CDATA[Masters of Business Administration (Masters Stage)   - Westford University College , UAE, Dubai, Abu Dhabi, Ras al Khaimah, Sharjah, Fujairah, Ajman,Australia,India,Kuwait,Lebanon,Malaysia,Nigeria,Oman,Rwanda,Singapore,South Africa,United Kingdom,United States,Zimbabwe ]]></title><link>https://courses.laimoon.com/course/part-time-masters-of-business-administration-masters-stage-westford-school-of-management/online</link>				  <description>				  <![CDATA[<p>The MBA (Masters Stage) at Westford, in partnership with the University of Gloucestershire, is designed for professionals seeking to enhance management and leadership skills. With flexible study options, this program provides advanced insights into leadership, strategy, and decision-making, while offering practical application. Complete in just six months, it offers global recognition and accelerates career growth.</p><p>Cost: 30000 AED</p><p>Duration: 12 To 15 Months</p>					]]>				  </description>				  <pubDate>Fri, 28 Feb 2025 13:25:11 +04</pubDate>				</item> 								<item><title><![CDATA[Spend Analysis and Category Management  - Advance Supply Chain Training Centre , India, Malaysia, Singapore, United Arab Emirates, Dubai, Mumbai, Kuala Lumpur,Central ]]></title><link>https://courses.laimoon.com/course/two-days-spend-analysis-and-category-management-advance-supply-chain-training-centre/online</link>				  <description>				  <![CDATA[						The objective of the module of to provide procurement managers with a tool in carrying our spend analysis and Category Management. The course also provides the framework to implement category management and demand aggregation projects in any organization. This module may cover, but not be limited to, the following:<ol><li>Concept of Spend Analysis</li><li>Carrying out Spend Analysis</li><li>Implementing Category Management</li></ol><p>Cost: 950 SGD</p><p>Duration: 2 Days</p>					]]>				  </description>				  <pubDate>Thu, 07 Feb 2019 12:47:54 +04</pubDate>				</item> 								<item><title><![CDATA[Operational Risk Management  - Convertas , Dubai,Kuala Lumpur, Istanbul,Malaysia,Turkey,United Arab Emirates ]]></title><link>https://courses.laimoon.com/course/five-days-operational-risk-management-convertas/online</link>				  <description>				  <![CDATA[						<strong>Day One<br>Risk identification tools and emerging risks</strong><br>&nbsp;Tools and techniques for risk identification<br>&nbsp;Risk register: a list<br>&nbsp;Risk connectivity: network of risks<br>&nbsp;World economic forum: risk map<br>&nbsp;Emerging risks<br><strong>Implementing ORM: the invisible framework</strong><br>&nbsp;Governance of Operational Risk<br>&nbsp;1st line and 2d line: The partnership model<br>&nbsp;Use and reuse: The Invisible Framework<br>&nbsp;Business value of ORM<br>&nbsp;<br><strong>Day Two<br>Risk reporting and Conduct reporting</strong><br>&nbsp;Modern issues on events and risk reporting: the regulator's view<br>&nbsp;Analyzing operational risk data: get insight, tell a story<br>&nbsp;Management information: the "reporting cake"<br>&nbsp;Aggregate and escalate risk information: your options<br>&nbsp;Conduct reporting: themes and details<br><strong>Implementing the Desired Risk Culture: a method</strong><br>&nbsp;Defining Risk Culture<br>&nbsp;Acting on behaviours: the Influencer&nbsp;<br>&nbsp;Necessary conditions: willingness and ability<br>&nbsp;Risk Culture: DESIRE steps: Define, Inspire, Support, Enable, Reinforce, Evaluate<br>&nbsp;Assessing the risk culture<br>&nbsp;<br><strong>Day Three<br>Defining Risk Appetite statements and tolerance limits</strong><br>&nbsp;Industry guidance on Risk Appetite<br>&nbsp;Risk appetite, tolerance, risk limits and controls<br>&nbsp;Templates and options for actionable Risk Appetite&nbsp;<br>&nbsp;Risk Appetite Statements: Features and Examples<br>&nbsp;Cascading Risk Appetite: RCSA &amp; Indicators<br>&nbsp;KRI and risks limits&nbsp;<br><strong>Internal Controls: Human Error and Control Design</strong><br>&nbsp;Slips and mistakes: Typology and causes of human errors<br>&nbsp;HRA: Human Reliability Analysis and other methods<br>&nbsp;Understand and treat the causes of human error<br>&nbsp;Effective or Illusory controls<br>&nbsp;Prevention by Design<br>&nbsp;<br><strong>Day Four<br>Root causes analysis</strong><br>&nbsp;Root cause analysis: tool and method<br>&nbsp;Benefits of root cause analysis:<br>&nbsp;Treating causes over symptoms<br>&nbsp;Bow-tie: a most effective tool to define:<br>*&nbsp;&nbsp;&nbsp; Preventive and corrective controls<br>*&nbsp;&nbsp;&nbsp; Leading KRIs<br>*&nbsp;&nbsp;&nbsp; Risk likelihood and expected impact<br>&nbsp;Features and types of leading KRIs&nbsp;<br>&nbsp;Features of leading KRIs<br>&nbsp;KRI, KPI, KCI: definitions and ;<br>&nbsp;A typology of Key Risks indicators<br>&nbsp;<br><strong>Day Five<br>Cyber threats and information security&nbsp;</strong><br>&nbsp;Cyber threat landscape<br>&nbsp;An old emerging risk<br>&nbsp;Key controls in cyber security<br>&nbsp;Physical and behavioural measures<br>&nbsp;Priorities in prevention<br>&nbsp;Lessons learnt from some incidents<br><strong>Scenario Analysis: Governance, Stress testing and Assessment methods</strong><br>&nbsp;Four dimensions of stress-testing<br>&nbsp;Steps and governance of scenario analysis<br>&nbsp;Tackling behavioral biases in scenario assessment<br>&nbsp;Industry practices and lists of scenarios<br>&nbsp;Assessing probabilities of rare events<br>&nbsp;Acting on Scenario Analysis<br><strong>Reorganisation risk and project management</strong>&nbsp;<br>&nbsp;Risk due to changes and reorganisations&nbsp;<br>&nbsp;The trap of cost-cutting<br>&nbsp;Invisible opportunity costs<br>&nbsp;Essentials of project risk management<br>&nbsp;<p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Sun, 09 Dec 2018 11:37:25 +04</pubDate>				</item> 								<item><title><![CDATA[Business Intelligence & Data Analysis  - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates ]]></title><link>https://courses.laimoon.com/course/four-days-business-intelligence-data-analysis-convertas/online</link>				  <description>				  <![CDATA[						<strong>Day 1: Data analysis tools and techniques</strong><br>&nbsp;Consolidating data from separate files and sheets<br>&nbsp;Advanced data validation using lists, dates and custom validation<br>&nbsp;Powerful array functions<br>&nbsp;Cell management tools: left, right, mid, concatenate, value<br>&nbsp;Naming, editing, and managing cells and ranges<br>&nbsp;Subtotal, sumif, sumifs, sumproduct, count, countif, countifs<br>&nbsp;Looking-up data, texts, and values using vlookup<br>&nbsp;The incredible table-tools technique<br>&nbsp;Slicing dates into day names, weeks, week numbers, month names, years and quarters<br>&nbsp;Text-to-columns and dynamic trimming using trim and len<br>&nbsp;Managing texts and numbers using replace, find, and substitute<br>&nbsp;Text change functions<br>&nbsp;<br><strong>Day 2:&nbsp; Mastering data reporting: the 19 must learn pivotables tools</strong><br>&nbsp;Creating pivot tables<br>&nbsp;Number formatting techniques<br>&nbsp;Designing report layout<br>&nbsp;Sorting in ascending, descending and more sort options<br>&nbsp;Filtering labels and values<br>&nbsp;Expanding and collapsing reports<br>&nbsp;Summarize data by sum, average, minimum, maximum, count<br>&nbsp;Show values as % of total and % of Pivot table options<br>&nbsp;Inserting formulas<br>&nbsp;Data analysis Copying pivot tables<br>&nbsp;Creating pivot charts<br>&nbsp;Dynamic chart labeling<br>&nbsp;Mastering the slicer<br>&nbsp;Showing report filter pages<br>&nbsp;Linking pivot tables and pivot graphs with PowerPoint<br>&nbsp;Conditional formatting with pivot tables<br>&nbsp;Designing reports using the getpivotdata<br>&nbsp;<br><strong>Day 3: Data modeling and integration</strong><br>&nbsp;Spinner<br>&nbsp;Check box data modeling with if function<br>&nbsp;Option button data modeling with if function<br>&nbsp;List box data modeling with choose function<br>&nbsp;Scenario manager<br>&nbsp;Linking Excel with text files<br>&nbsp;Linking Excel with databases (Access)<br>&nbsp;Linking Excel with SQL<br>&nbsp;Linking Excel with internet<br>&nbsp;Linking Excel with Excel<br>&nbsp;<br><strong>Day 4: The look and feel: charting and visualization techniques</strong><br>&nbsp;Using the camera tool<br>&nbsp;Working with formula-driven visualizations<br>&nbsp;Using fancy fonts<br>&nbsp;Leveraging symbols in formulas<br>&nbsp;Working with sparklines<br>&nbsp;Creating unconventional style charts<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tips and tricks<br>&nbsp;Controlling and protecting your reports, worksheets and workbooks<br>&nbsp;Data entry form Custom list<br>&nbsp;Text-to-speech Advanced conditional formatting<br>&nbsp;Shortcuts for your daily work<p>Cost: 3495 USD</p><p>Duration: 4 Days</p>					]]>				  </description>				  <pubDate>Mon, 14 May 2018 16:04:36 +04</pubDate>				</item> 								<item><title><![CDATA[Benchmarking & Best Practices  - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates ]]></title><link>https://courses.laimoon.com/course/five-days-benchmarking-best-practices-convertas/online</link>				  <description>				  <![CDATA[						<strong>Day 1</strong><br>&nbsp;Introduction to Benchmarking<br>&nbsp;Reasons to Benchmark<br>&nbsp;Types of Benchmarking<br>&nbsp;Best Practices<br>&nbsp;<br><strong>Day 2</strong><br>&nbsp;Steps to Benchmarking<br>&nbsp;Process of Benchmarking<br>&nbsp;Organizations to benchmark<br>&nbsp;Data Gathering<br>&nbsp;<br><strong>Day 3</strong><br>&nbsp;Gap Analysis<br>&nbsp;Future Trends<br>&nbsp;Revealing Results<br>&nbsp;Process Selling<br>&nbsp;Achieving Consensus on revised goals<br>&nbsp;<br><strong>Day 4</strong><br>&nbsp;Establishing Action Plan<br>&nbsp;Implement the Plan and monitor the Results<br>&nbsp;Recalibrate Benchmarks<br>&nbsp;Best Practices Examples<br>&nbsp;Pitfall and Criticism<br>&nbsp;<br>&nbsp;<p>Cost: 3495 USD</p><p>Duration: 4 Days</p>					]]>				  </description>				  <pubDate>Sun, 13 May 2018 13:31:50 +04</pubDate>				</item> 								<item><title><![CDATA[KPIs Setting, Tracking & Providing Feedback  - Convertas , Dubai,Kuala Lumpur, Istanbul, London,Malaysia,Turkey,United Arab Emirates,United Kingdom ]]></title><link>https://courses.laimoon.com/course/three-days-kpis-setting-tracking-providing-feedback-convertas/online</link>				  <description>				  <![CDATA[						<strong>Day 1<br
/>The annual strategy cycle and its major phases and components</strong><br
/>&middot;&nbsp;Various types of analyses<br
/>&middot;&nbsp;Vision and mission<br
/>&middot;&nbsp;Critical Success Factors (CSFs)<br
/>&middot;&nbsp;Using CSFs to translate strategy to operations<br
/><strong>Performance criteria</strong><br
/>&middot;&nbsp;Types of KPIs<br
/>&middot;&nbsp;Behavioral indicators and their link to core competencies<br
/>&middot;&nbsp;Goals, Objectives and Targets (GOTs): the main differences<br
/>&middot;&nbsp;Using GOTs to develop measures and KPIs<br
/>&nbsp;<br
/><strong>Day 2<br
/>Performance tracking and reporting</strong><br
/>&middot;&nbsp;The use of balanced and unbalanced scorecards<br
/>&middot;&nbsp;The use of dashboards and snapshot reporting<br
/>&middot;&nbsp;Compound versus concrete KPIs: The use of indexes to summarize KPI reporting<br
/>&middot;&nbsp;Performance gaps: the difference between a gap and a drop in performance<br
/>&middot;&nbsp;Performance gaps: determining the need for coaching<br
/>&nbsp;<br
/><strong>Day 3<br
/>Providing feedback for improved performance</strong><br
/>&middot;&nbsp;Feedback: how different is it from opinions, evaluations and appraisals<br
/>&middot;&nbsp;Feedback versus appraisals, assessments and evaluations<br
/>&middot;&nbsp;The cornerstones of effective feedback<br
/>&middot;&nbsp;Types of feedback<br
/>*&nbsp; Motivational feedback and its benefits<br
/>*&nbsp; Formative feedback and how it should be delivered<br
/>&middot;&nbsp;Transforming negative feedback to positive feed forward<br
/>&middot;&nbsp;The skills for effectively providing feedback<br
/>&middot;&nbsp;Active listening, questioning and feed forward<br
/>&middot;&nbsp;Coaching and counseling<br
/>&middot;&nbsp;How counseling can act as a double edged-sword<br
/>&nbsp;<br
/>&nbsp;<p>Cost: 3195 USD</p><p>Duration: 3 Days</p>					]]>				  </description>				  <pubDate>Sun, 13 May 2018 13:17:44 +04</pubDate>				</item> 								<item><title><![CDATA[Process Management  - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates ]]></title><link>https://courses.laimoon.com/course/five-days-process-management-convertas/online</link>				  <description>				  <![CDATA[						<strong>Day 1<br>Process definitions and elements</strong><br>*&nbsp;Process definition<br>*&nbsp;Process approach to improvement<br>*&nbsp;Advantages of process mapping<br>*&nbsp;Elements of a process<br>*&nbsp;Benefits of process maps<br>*&nbsp;Attributes of a process map:<br>&nbsp;Who is the customer?<br>&nbsp;What is critical to their satisfaction?<br>&nbsp;Where can we obtain process performance data?<br>&nbsp;How well do our processes satisfy their needs?<br>&nbsp;What is our business value chain?<br>&nbsp;What is process efficiency and effectiveness?<br>&nbsp;Stakeholders analysis<br>&nbsp;<br><strong>Day 2<br>Understanding process approach as per international quality </strong>standards<br>*&nbsp;Understanding process approach<br>*&nbsp;Process characteristics<br>*&nbsp;The Plan, Do, Check, Act (PDCA) approach<br>*&nbsp;Opportunities in terms of reducing cycle time and&nbsp;defects<br>*&nbsp;Non value added explained<br>&nbsp;<br><strong>Day 3<br>Process assessments approaches</strong><br>*&nbsp;Key terms<br>*&nbsp;Mapping process<br>*&nbsp;Types of mapping tools<br>&nbsp;Simple flow charting<br>&nbsp;Geo graphs, spaghetti and workflow diagrams<br>&nbsp;Swim lane (deployment) flowcharts<br>&nbsp;Supplier, Input, Process, Output, Customer charts value added and non value added analysis<br>&nbsp;Value stream maps<br>&nbsp;Cycle time map<br>*&nbsp;Process hierarchy<br>*&nbsp;Process maps symbols<br>*&nbsp;'IDEF0' process map<br>*&nbsp;Lean thinking to reduce waste in processes<br>*&nbsp;The eight types of waste found in processes<br>*&nbsp;5S: a framework to organize and maintain your workplace<br>*&nbsp;Failure Mode and Effects Analysis (FMEA)<br>&nbsp;<br><strong>Day 4<br>Process analysis and improvement</strong><br>*&nbsp;Customer oriented processes<br>*&nbsp;Support oriented processes<br>*&nbsp;Management processes<br>*&nbsp;Diagnosis of a process<br>*&nbsp;Analyzing and improving a process<br>*&nbsp;Turtle diagram<br>*&nbsp;Using process maps to identify root causes<br>*&nbsp;Twelve cornerstone tools to process streamlining<br>*&nbsp;Problem solving techniques<br>*&nbsp;Process auditing as a tool for continuous improvement<br>*&nbsp;Process mapping in Six Sigma projects<br>&nbsp;<br><strong>Day 5<br>Process measurement and benchmarking</strong><br>*&nbsp;The need to measure<br>*&nbsp;Process Key Performance Indicators (KPIs)<br>*&nbsp;Benchmarking and the balanced scorecard<p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Sun, 13 May 2018 13:05:19 +04</pubDate>				</item> 								<item><title><![CDATA[Mergers and Acquisitions  - Convertas , Dubai,United Arab Emirates,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/three-days-mergers-and-acquisitions-convertas/online</link>				  <description>				  <![CDATA[						<strong>Day 1<br
/>Fundamentals of mergers and acquisitions</strong><br
/>&middot;&nbsp;Distinction between mergers and acquisitions<br
/>&middot;&nbsp;Why do acquisitions take place?<br
/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Diversification<br
/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Consolidation<br
/>&middot;&nbsp;The main distinct stages of acquisitions<br
/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Corporate strategy development<br
/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Organizing for acquisitions<br
/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Deal structuring and negotiations<br
/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &gt; Post-acquisition integration<br
/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &gt; Post-acquisition audit<br
/>&nbsp;<br
/><strong>Day 2<br
/>Structuring the merger or acquisition</strong><br
/>&middot;&nbsp;Drafting preliminary documents<br
/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Heads of terms - legally binding?<br
/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Confidentiality agreement<br
/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Lockout/exclusivity agreements<br
/>&middot;&nbsp;How to structure the acquisition<br
/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Share sale<br
/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Business sale<br
/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &gt; Hive down of the business followed by share sale<br
/><strong>Share sale versus business sale</strong><br
/>&middot;&nbsp;Advantages and disadvantages of share sale: seller versus buyer<br
/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&gt; Transactions<br
/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&gt; Third Party consent<br
/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&gt; Stamp Duty<br
/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&gt; Liabilities<br
/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&gt; Avoiding TUPE (Transfer of Undertakings,<br
/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Protection of Employment)<br
/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&gt; Warranties<br
/>&middot;&nbsp;Advantages and disadvantages of business sale: seller versus buyer<br
/>&nbsp;<br
/><strong>Day 3<br
/>Structuring the deal</strong><br
/>&middot;&nbsp;How to price the acquisition<br
/>&middot;&nbsp;The due diligence process<br
/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &gt; Objectives<br
/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &gt; Structure<br
/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &gt; Scope<br
/>&middot;&nbsp;The purchase agreements<br
/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Asset Purchase Agreement versus Share Purchase Agreement<br
/><strong>Post-acquisition</strong><br
/>&middot;&nbsp;Importance of warranties and indemnities<br
/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Effects of breach<br
/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &gt; How to minimize claims<br
/>&middot;&nbsp;Contractual protection for the seller<br
/>&middot;&nbsp;Disclosure letter<br
/>&middot;&nbsp;Intellectual property and environmental issues<br
/>&middot;&nbsp;Merger control and completion<br
/>&nbsp;<br
/>&nbsp;<p>Cost: 3195 USD</p><p>Duration: 3 Days</p>					]]>				  </description>				  <pubDate>Thu, 10 May 2018 14:34:19 +04</pubDate>				</item> 								<item><title><![CDATA[Emergency Response Planning: Crisis Management  - Convertas , Dubai,United Arab Emirates,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/five-days-emergency-response-planning-crisis-management-convertas/online</link>				  <description>				  <![CDATA[						<strong>Day 1<br
/>Hazard action prevention</strong><br
/>&middot;&nbsp;Overview of prevention methods<br
/>&middot;&nbsp;Vulnerability analysis<br
/>&middot;&nbsp;Risk assessment of hazardous materials<br
/>&middot;&nbsp;Developing the crisis management manual<br
/>&middot;&nbsp;Developing procedures<br
/><strong>Crisis management - control models</strong><br
/>&middot;&nbsp;Command and control systems<br
/>&middot;&nbsp;Crisis management - emergency planning<br
/>&middot;&nbsp;International laws<br
/>&middot;&nbsp;Local regulations<br
/>&nbsp;<br
/><strong>Day 2<br
/>Writing the emergency response plan</strong><br
/>&middot;&nbsp;Contents critical to the emergency response plan<br
/>&middot;&nbsp;Emergency organization<br
/>&middot;&nbsp;Emergency procedures<br
/>&middot;&nbsp;Assessment of available resources<br
/>&middot;&nbsp;Plan implementation<br
/>&middot;&nbsp;Training employees<br
/>&middot;&nbsp;Distribution of emergency plan<br
/>&middot;&nbsp;Updating the plan<br
/>&nbsp;<br
/><strong>Day 3<br
/>Organizing incident control</strong><br
/>&middot;&nbsp;Emergency Control Centers (ECC)<br
/>&middot;&nbsp;Communication at the ECC<br
/>&middot;&nbsp;Equipment needed<br
/>&middot;&nbsp;Resources needed<br
/>&middot;&nbsp;Emergency Response Teams (ERT)<br
/>&middot;&nbsp;Health and safety<br
/>&middot;&nbsp;Crisis Management Teams (CRT)<br
/>&middot;&nbsp;Forward Incident Control (FIC)<br
/>&middot;&nbsp;Control points<br
/>&nbsp;<br
/><strong>Day 4<br
/>Emergency action procedures</strong><br
/>&middot;&nbsp;Response and media<br
/>&middot;&nbsp;Emergency action procedures<br
/>&middot;&nbsp;Evacuation procedures<br
/>&middot;&nbsp;Medical emergencies<br
/>&middot;&nbsp;Fire procedure<br
/>&middot;&nbsp;Explosion procedure<br
/>&middot;&nbsp;Hazardous materials<br
/>&middot;&nbsp;Environmental hazards<br
/>&nbsp;<br
/><strong>Day 5<br
/>Emergency response model</strong><br
/>&middot;&nbsp;Media relations and recovery<br
/>&middot;&nbsp;Flixborough case<br
/>&middot;&nbsp;Texas BP Refinery case<br
/>&middot;&nbsp;BIG Spring Refinery case<br
/>&middot;&nbsp;Regional based cases<p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Thu, 10 May 2018 14:19:42 +04</pubDate>				</item> 								<item><title><![CDATA[Project Metrics KPIs & Dashboards  - Convertas , Dubai,United Arab Emirates ]]></title><link>https://courses.laimoon.com/course/five-days-project-metrics-kpis-dashboards-convertas/online</link>				  <description>				  <![CDATA[						<strong>Day 1<br>The driving forces for better project metrics</strong><br>&nbsp;Executive view of project management<br>&nbsp;Project management methodologies types<br>&nbsp;Framework versus methodology<br>&nbsp;'Engagement' project management<br>&nbsp;A new look at defining project success<br>&nbsp;Stakeholder relations management cycle<br>&nbsp;Project scope creep<br>&nbsp;Project health checks<br>&nbsp;<br><strong>Day2<br>Project metrics</strong><br>&nbsp;Project management metrics: early years versus current view<br>&nbsp;Understanding project metrics<br>&nbsp;Metrics requirements<br>&nbsp;Characteristics of project metrics<br>&nbsp;Project metrics categories and types<br>&nbsp;Selecting the right project metrics<br>&nbsp;Metrics and the Project Management Office (PMO)<br>&nbsp;<br><strong>Day 3<br>Project Key Performance Indicators (KPIs)</strong><br>&nbsp;The need and use for project KPIs<br>&nbsp;KPIs characteristics<br>&nbsp;KPIs categories<br>&nbsp;KPIs selection<br>&nbsp;KPIs measurement<br>&nbsp;KPIs interdependencies<br>&nbsp;Targets and failures<br>&nbsp;Top 25 project management KPIs<br>&nbsp;<br><strong>Day 4<br>Managing project metrics and KPIs using MS project</strong><br>&nbsp;Developing earned value metrics and KPIs<br>&nbsp;Reports versus views<br>&nbsp;Formatting tables in a report<br>&nbsp;Formatting charts in a report<br>&nbsp;Creating a custom report<br>Project dashboards<br>&nbsp;Traffic light dashboards reporting<br>&nbsp;Dashboards and scorecards<br>&nbsp;Benefits of dashboards<br>&nbsp;Rules for dashboards<br>&nbsp;Dashboard design tips<br>&nbsp;<br><strong>Day 5<br>Value based project management metrics</strong><br>&nbsp;Combining success and value<br>&nbsp;Recognizing the need for project value metrics<br>&nbsp;The need for effective measurement techniques<br>&nbsp;The relationship between project management and value<br>&nbsp;Creating project value metrics<br>&nbsp;Value metric measurement<br>&nbsp;<br>&nbsp;<p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Tue, 27 Feb 2018 10:01:03 +04</pubDate>				</item> 								<item><title><![CDATA[Strategic Marketing Planning  - Convertas , Dubai,United Arab Emirates ]]></title><link>https://courses.laimoon.com/course/five-days-strategic-marketing-planning-convertas-1/online</link>				  <description>				  <![CDATA[						<strong>Day 1<br
/>Marketing concept</strong><br
/>&middot;&nbsp;Scope and functions<br
/>&middot;&nbsp;Competitive pressures changing the world<br
/>&middot;&nbsp;The smart bomb strategic approach<br
/>&middot;&nbsp;Definition of strategic planning<br
/>&middot;&nbsp;Organizing the general planning framework<br
/>&nbsp;<br
/><strong>Day 2<br
/>Marketing planning</strong><br
/>&middot;&nbsp;The benefits of planning<br
/>&middot;&nbsp;Reasons to write a marketing plan<br
/>&middot;&nbsp;The marketing plan format<br
/>&middot;&nbsp;The marketing planning process<br
/>&middot;&nbsp;Setting &#39;SMART&#39; objectives and goals<br
/>&middot;&nbsp;Linking the marketing strategy to the vision, mission &amp; objectives<br
/>&nbsp;<br
/><strong>Day3<br
/>Business situation analysis</strong><br
/>&middot;&nbsp;The components of a company&#39;s environment<br
/>&middot;&nbsp;The framework for competitive analysis<br
/>&middot;&nbsp;Components of internal analysis<br
/>&middot;&nbsp;Components of external analysis<br
/>&middot;&nbsp;Competitive and customer analysis<br
/>&middot;&nbsp;Environmental analysis<br
/>&middot;&nbsp;&#39;SWOT&#39; analysis<br
/>&middot;&nbsp;The five forces diagram<br
/>&middot;&nbsp;Portfolio analysis and design<br
/>&middot;&nbsp;Workshop: marketing analysis<br
/>&nbsp;<br
/><strong>Day 4<br
/>Planning segmentation, targeting and Positioning</strong><br
/>&middot;&nbsp;Basis for segmentation<br
/>&middot;&nbsp;Benefits of segmentation<br
/>&middot;&nbsp;The market segmentation process<br
/>&middot;&nbsp;Criteria for B to B segmentation<br
/>&middot;&nbsp;Effective positioning<br
/>&middot;&nbsp;Steps in market segmentation, targeting, and positioning<br
/>&middot;&nbsp;Creating a powerful value proposition<br
/>&middot;&nbsp;Workshop: crafting a value proposition and positioning<br
/>&nbsp;<br
/><strong>Day 5<br
/>Strategy development</strong><br
/>&middot;&nbsp;Considering different strategic alternatives<br
/>&middot;&nbsp;Analyzing different marketing strategies<br
/>&middot;&nbsp;The growth strategy matrix<br
/>&middot;&nbsp;Factors shaping the choice of strategy<br
/>&middot;&nbsp;Blue ocean versus red ocean strategies<br
/>&middot;&nbsp;Workshop: formulating strategies<br
/><strong>Tactical planning applications</strong><br
/>&middot;&nbsp;Setting the scene: the marketing mix<br
/>&middot;&nbsp;The components of the marketing mix<br
/>&middot;&nbsp;Using the marketing mix model<br
/>&middot;&nbsp;Workshop: setting the marketing mix<p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Sun, 25 Feb 2018 14:44:51 +04</pubDate>				</item> 								<item><title><![CDATA[Organizational Leadership  - Convertas , Dubai,United Arab Emirates,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/five-days-organizational-leadership-convertas/online</link>				  <description>				  <![CDATA[						<strong><em>Day 1</em><br
/>Leadership and organizational behavior</strong><br
/>&middot;&nbsp;Understanding leadership<br
/>&middot;&nbsp;Understanding organizational behavior<br
/>&middot;&nbsp;Trends and changes<br
/><strong>Understanding people at work: Individual differences and perception</strong><br
/>&middot;&nbsp;The interactionist perspective: The role of fit<br
/>&middot;&nbsp;Individual differences: Values and personality<br
/>&middot;&nbsp;The power of perception<br
/>&middot;&nbsp;Attitudes and behaviors<br
/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work attitude<br
/>Work behavior<br
/>&middot;&nbsp;The role of ethics and culture<br
/>&nbsp;<br
/><strong><em>Day 2</em><br
/>Leadership and organizational motivation</strong><br
/>&middot;&nbsp;Need-based theories<br
/>&middot;&nbsp;Process-based theories<br
/>&middot;&nbsp;Leading towards a motivating work environment<br
/>&middot;&nbsp;Motivation through job design<br
/>&middot;&nbsp;Motivation through goal setting<br
/>&middot;&nbsp;Motivation though performance appraisals<br
/>&middot;&nbsp;Motivation through performance incentives<br
/>&middot;&nbsp;The role of ethics and culture<br
/><strong>Leadership and organizational communication</strong><br
/>&middot;&nbsp;Understanding communication<br
/>&middot;&nbsp;Communication barriers<br
/>&middot;&nbsp;Types of communication and channels<br
/>&middot;&nbsp;The role of ethics and culture in organizational communication<br
/>&nbsp;<br
/><strong><em>Day 3</em><br
/>Leadership and management</strong><br
/>&middot;&nbsp;Managing groups and teams<br
/>&middot;&nbsp;Managing organizational conflicts<br
/>&middot;&nbsp;Managing negotiations<br
/>&middot;&nbsp;Making decisions<br
/>&middot;&nbsp;The role of ethics and culture in managing people<br
/>&nbsp;<br
/><strong><em>Day 4</em><br
/>Leading people within an organization</strong><br
/>&middot;&nbsp;Behavioral approaches to leadership<br
/>&middot;&nbsp;The role of the context<br
/>&middot;&nbsp;Contemporary approaches to leadership<br
/>&middot;&nbsp;Power and politics<br
/>&middot;&nbsp;The role of ethics and culture in leading others<br
/>&nbsp;<br
/><strong><em>Day 5</em><br
/>Leadership and organizational culture</strong><br
/>&middot;&nbsp;Understanding organizational structure<br
/>&middot;&nbsp;Structure and organizational change<br
/>&middot;&nbsp;Understanding culture<br
/>&middot;&nbsp;Characteristics of organizational culture<br
/>&middot;&nbsp;Creating and maintaining organizational culture<br
/>&middot;&nbsp;Creating culture change<br
/>&middot;&nbsp;The role of ethics and culture in shaping organizational values<p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Sun, 28 Jan 2018 17:46:01 +04</pubDate>				</item> 								<item><title><![CDATA[Corporate Governance Best Practices  - Convertas , Dubai,United Arab Emirates,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/five-days-corporate-governance-best-practices-convertas/online</link>				  <description>				  <![CDATA[						<strong><em>Day 1</em><br
/>Overview of Corporate Governance (CG)</strong><br
/>&middot;&nbsp;Definition of corporate governance<br
/>&middot;&nbsp;The scope of corporate governance<br
/>&middot;&nbsp;Essential corporate governance principles<br
/>&middot;&nbsp;The macro governance picture<br
/>&middot;&nbsp;Philosophies affecting corporate governance<br
/>&middot;&nbsp;CG code of conduct and global principles<br
/>&nbsp;<br
/><em><strong>Day 2</strong></em><br
/><strong>Models and mechanism of CG</strong><br
/>&middot;&nbsp;Shareholder Wealth Maximization model (SWM)<br
/>&middot;&nbsp;Corporate Wealth Maximization model (CWM)<br
/>&middot;&nbsp;International models of corporate governance<br
/>&middot;&nbsp;The board of directors<br
/>&middot;&nbsp;Audit committee<br
/>&middot;&nbsp;Environment for corporate control<br
/>&nbsp;<br
/><strong><em>Day 3</em><br
/>Stakeholders in corporate governance</strong><br
/>&middot;&nbsp;Stakeholders<br
/>&middot;&nbsp;Shareholders rights<br
/>&middot;&nbsp;Different types of directors<br
/>&middot;&nbsp;Directors&#39; duties and rights<br
/>&middot;&nbsp;Role of chairman and corporate officers<br
/>&middot;&nbsp;Internal auditors and external auditors<br
/>&middot;&nbsp;Institutional investors and minority stakeholders<br
/>&middot;&nbsp;Organization for Economic Cooperation and Development (OECD) view on stakeholders<br
/>&middot;&nbsp;Deloitte governance framework<br
/>&middot;&nbsp;KPMG professional judgment process<br
/>&middot;&nbsp;Risk based decision making<br
/>&middot;&nbsp;CG failure effects<br
/>&middot;&nbsp;The efficient board<br
/>&nbsp;<br
/><strong><em>Day 4</em><br
/>Functions and structures of corporate governance</strong><br
/>&middot;&nbsp;Starting from board of directors<br
/>&middot;&nbsp;Alternative board structures<br
/>&middot;&nbsp;Unitary and two tier board models<br
/>&middot;&nbsp;Independence of the board<br
/>&middot;&nbsp;Selection, remuneration and evaluation of the board<br
/>&middot;&nbsp;Analyzing current company&#39;s CG system<br
/>&middot;&nbsp;Planning and organizing CG objectives and resources<br
/>&middot;&nbsp;Communicating and implementing CG principles<br
/>&nbsp;<br
/><strong><em>Day 5</em><br
/>Practical corporate governance best practices</strong><br
/>&middot;&nbsp;International Corporate Governance Network (ICGN)<br
/>&middot;&nbsp;OECD corporate governance principles<br
/><strong>Disclosure and transparency</strong><br
/>&middot;&nbsp;Financial and operating results versus company objectives<br
/>&middot;&nbsp;Remuneration policy for board members and key executives<br
/>&middot;&nbsp;Related party transactions<br
/>&middot;&nbsp;Timely, accurate and cost efficient access to information by users<p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Sun, 28 Jan 2018 12:12:29 +04</pubDate>				</item> 								<item><title><![CDATA[Simplification of Work Process  - Convertas , Dubai,United Arab Emirates,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/five-days-simplification-of-work-process-convertas/online</link>				  <description>				  <![CDATA[						<strong><em>Day 1</em><br
/>The Management Process in Perspective</strong><br
/>&middot;&nbsp;Planning the work<br
/>&middot;&nbsp;Types of plans<br
/>&middot;&nbsp;Organizing and allocating resources<br
/>&middot;&nbsp;Directing and controlling individual and organizational performance<br
/>&middot;&nbsp;The control process<br
/>&middot;&nbsp;Types of control<br
/>&middot;&nbsp;Principles of organizing<br
/>&middot;&nbsp;Designing organizational charts<br
/>&middot;&nbsp;The direct link between charts and procedures<br
/>&nbsp;<br
/><strong><em>Day 2</em><br
/>Policies and procedures</strong><br
/>&middot;&nbsp;Definitions and concepts<br
/>&middot;&nbsp;Policy manual<br
/>&middot;&nbsp;Procedures manual<br
/>&middot;&nbsp;Importance and goals of procedures<br
/>&middot;&nbsp;Signs of complicated procedures<br
/>&middot;&nbsp;Work simplification goals<br
/>&middot;&nbsp;Procedure for developing effective procedures<br
/>&middot;&nbsp;Productivity defined<br
/>&middot;&nbsp;What are the causes of poor productivity?<br
/>&middot;&nbsp;How to improve productivity<br
/>&middot;&nbsp;Improving employees&#39; efficiency and effectiveness<br
/>&nbsp;<br
/><strong><em>Day 3</em><br
/>Mapping and analysis tools for simplification of processes &amp; procedures</strong><br
/>&middot;&nbsp;Process mapping<br
/>&middot;&nbsp;Value stream mapping<br
/>&middot;&nbsp;Supplier Input, Process, Output, Customer (SIPOC) analysis<br
/>&middot;&nbsp;Turtle diagram<br
/>&middot;&nbsp;Shell &#39;ESSA&#39; model for simplification<br
/>&middot;&nbsp;Procedures process flow chart<br
/>&middot;&nbsp;The multi column process chart<br
/>&middot;&nbsp;Questions to get you started<br
/>&middot;&nbsp;Simplification of procedures to improve productivity<br
/>&middot;&nbsp;Success Factors for Simplification of Procedures<br
/>Concept and importance of work distribution chart<br
/>&middot;&nbsp;Preparing and analyzing a work distribution chart<br
/>&middot;&nbsp;Reallocation of workload and redistribution of jobs<br
/>Simplifying space design and layout<br
/>&middot;&nbsp;Office/Department layout analysis<br
/>&middot;&nbsp;Using spaghetti diagram for analyzing distance/Department layout<br
/>&middot;&nbsp;Redesigning offices by using office layout charts<br
/>&nbsp;<br
/><strong><em>Day 4</em><br
/>Work Flow techniques</strong><br
/>&middot;&nbsp;The parallel and sequential techniques<br
/>&middot;&nbsp;The stages of work simplification:<br
/>&gt; Selection of procedure(s)<br
/>&gt; Collecting data<br
/>&gt; Data analysis and evaluation<br
/>&gt; Suggestions for improvement<br
/>&gt; Implementation<br
/>&gt; Follow-up and evaluation<br
/>&middot;&nbsp;The use of flow charts in&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; simplification of procedures<br
/>&middot;&nbsp;Simple process flow procedure charts<br
/>&middot;&nbsp;Preparing and analyzing flow charts<br
/>&middot;&nbsp;Simplifying procedures and&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; recommending changes<br
/>&middot;&nbsp;Lean principles to simplify processes<br
/>&middot;&nbsp;5S program<br
/>&middot;&nbsp;Swim lane charts<p>Cost: 3495 USD</p><p>Duration: 4 Days</p>					]]>				  </description>				  <pubDate>Sun, 28 Jan 2018 12:01:13 +04</pubDate>				</item> 								<item><title><![CDATA[Advanced Supervisory Skills  - Convertas , Dubai,United Arab Emirates,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/five-days-advanced-supervisory-skills-convertas/online</link>				  <description>				  <![CDATA[						<strong><em>Day 1</em><br
/>The role of the supervisor</strong><br
/>&middot;&nbsp;Definition of the supervisory role<br
/>&middot;&nbsp;Myths about supervision<br
/>&middot;&nbsp;Traditional functions of supervision<br
/>&middot;&nbsp;A new look at supervisory tasks<br
/>&middot;&nbsp;Supervisor tasks and responsibilities<br
/>&middot;&nbsp;Mintzberg&#39;s ten managerial roles<br
/>&middot;&nbsp;Managerial leadership<br
/>&middot;&nbsp;Competencies for supervisory success<br
/>&nbsp;<br
/><strong><em>Day 2</em><br
/>Goal setting for peak performance</strong><br
/>&middot;&nbsp;Principles of planning<br
/>&middot;&nbsp;Elements of planning<br
/>&middot;&nbsp;The planning process<br
/>&middot;&nbsp;Strategies for effective goal setting<br
/>&middot;&nbsp;The evidence challenge<br
/>&middot;&nbsp;Setting &#39;SMART&#39; goals<br
/>&middot;&nbsp;Path goal theory<br
/>&middot;&nbsp;Management by Objectives (MBO)<br
/>&nbsp;<br
/><strong><em>Day 3</em><br
/>Organizing and delegating effectively</strong><br
/>&middot;&nbsp;Organizing time<br
/>&middot;&nbsp;Setting priorities<br
/>&middot;&nbsp;Prioritizing using the important and urgent matrix<br
/>&middot;&nbsp;Organizing the work of others<br
/>&middot;&nbsp;The 4 &#39;rights&#39; of delegation<br
/>&middot;&nbsp;Delegating for greater productivity<br
/>&middot;&nbsp;Degrees of delegation<br
/>&nbsp;<br
/><strong><em>Day 4</em><br
/>Leading for results</strong><br
/>&middot;&nbsp;Modifying your leadership style<br
/>&middot;&nbsp;The difference between managers and leaders<br
/>&middot;&nbsp;Leadership and the 4 competencies for success<br
/>&middot;&nbsp;Steps for forming a successful work team<br
/>&middot;&nbsp;Direction and support<br
/>&middot;&nbsp;Situational leadership model<br
/>&middot;&nbsp;The daily checklist for motivating staff<br
/><strong>Coaching for success</strong><br
/>&middot;&nbsp;The supervisor as a coach<br
/>&middot;&nbsp;Coaching activities<br
/>&middot;&nbsp;The 7 habits of highly successful coaches<br
/>&middot;&nbsp;Conducting performance reviews<br
/>&middot;&nbsp;The performance review cycle<br
/>&middot;&nbsp;Improving your interviewing skills<br
/><br
/><strong><em>Day 5</em><br
/>Developing and stretching your people</strong><br
/>&middot;&nbsp;Training versus development<br
/>&middot;&nbsp;Recognizing training needs<br
/>&middot;&nbsp;Translating needs into objectives<br
/>&middot;&nbsp;Writing learning objectives<br
/>&middot;&nbsp;Techniques in developing people<p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Sun, 28 Jan 2018 11:52:38 +04</pubDate>				</item> 								<item><title><![CDATA[Building Forensics Series 2  - TDJ CAPITAL , Kuala Lumpur ]]></title><link>https://courses.laimoon.com/course/building-forensics-series-2/online</link>				  <description>				  <![CDATA[						Building forensics is a term used to define a holistic approach of understanding buildings. To understand the overall concepts and practice, it is requires detailed knowledge of how buildings are constructed, used, occupied, maintained and various mechanisms where the structure, material and environmental conditions can be affected. It is a multi-disciplinary approach and requires a broader understanding of how buildings and humans respond to each other.<br><br>The main purpose of forensic in a building is to identify defect, damage or decay of the building after observing its signs, reasoning the diagnosis and prognosis and finally concluded the issues that are related to the building.<br><br>In this second series of the course, the participants will further explore the holistic approach to understanding buildings. The process of identifying a defect, prognosis, building defect and repair issues related to the building and structure will further elaborated. This is by emerging the required detailed knowledge of how buildings are constructed, used, occupied, and maintained. To explore this interdisciplinary knowledge, the modules are designed to expose the participants on how the systematic treatment of building defects, their causes, their consequences and their remedies.<br><br>The course modules will be presented with the focus on the methods of identifying failure and damage problems at a particular level of time and situation in theory and current case study methods. Emphasis is made on the understanding through direct learning and subsequent workshops to assist in the selection of appropriate methods to be implemented.<br>&nbsp;<p>Cost: 1295 MYR</p><p>Duration: 2 Days</p>					]]>				  </description>				  <pubDate>Thu, 26 Oct 2017 16:32:37 +04</pubDate>				</item> 								<item><title><![CDATA[Building Forensics Series 1   - TDJ CAPITAL , Kuala Lumpur ]]></title><link>https://courses.laimoon.com/course/building-forensics-series-1/online</link>				  <description>				  <![CDATA[						Building forensics is a term used to define a holistic approach of understanding buildings. To understand the overall concepts and practice, it requires detailed knowledge of how buildings are constructed, used, occupied, maintained and various mechanisms where the structure, material and environmental conditions can be affected. It is a multi-disciplinary approach and requires a broader understanding of how buildings and humans respond to each ;<br><br>In this first series of the course, the participants will gain understanding of the process of identifying defects and functionality of building facilities that support its core operations. This will give the participants opportunity to know how to reduce the potential defects and disabilities of building elements and equipment in most effective ways. The management of defects and building facilities ensures the physical resources of building such as electrical, mechanical, indoor equipment are always productive and reliable. All building components should be maintained regularly in systematic ways to provide good condition, durable and safe building environment. This practice will benefits all aspects of safety and comfort not only to consumers but to owners and organizations.<br><br><br>The course modules will be presented with the focus on the methods of identifying failure and damage problems at a particular level of time and situation in theory and current case study methods. Emphasis is made on the understanding through direct learning and subsequent workshops to assist in the selection of appropriate methods to be implemented.<br>&nbsp;<p>Cost: 1195 MYR</p><p>Duration: 2 Days</p>					]]>				  </description>				  <pubDate>Thu, 26 Oct 2017 16:25:50 +04</pubDate>				</item> 								<item><title><![CDATA[HR Leadership Development Program  - Convertas , United Arab Emirates,Dubai,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/hr-leadership-development-program/online</link>				  <description>				  <![CDATA[						<strong>Day One<br
/>The HR business and outside expectations</strong><br
/>&middot;&nbsp;Incorporating outside expectations into the &#39;HR business&#39;: focusing on the real business<br
/>&middot;&nbsp;The business of business<br
/>&middot;&nbsp;Business stakeholders and business strategies<br
/>&middot;&nbsp;Waves of HR evolution<br
/>&middot;&nbsp;Six paradoxes facing HR<br
/>&middot;&nbsp;Meeting the six paradoxes<br
/><strong>&nbsp;<br
/>Day Two<br
/>The human resource competency model</strong><br
/>&middot;&nbsp;Observations about the competency approach<br
/>&middot;&nbsp;Evolution of the HR competency model<br
/>&middot;&nbsp;The 21st century HR competency model<br
/>&middot;&nbsp;HR competency domain factors;<br
/>&middot;&nbsp;Strategic positioner<br
/>&middot;&nbsp;Credible activist<br
/>&middot;&nbsp;Capability builder<br
/>&middot;&nbsp;Change champion<br
/>&middot;&nbsp;HR innovator and integrator<br
/>&middot;&nbsp;Technology proponent<br
/>&nbsp;<br
/><strong>Day Three<br
/>A closer look at the six modern HR competencies</strong><br
/>&middot;&nbsp;Strategic positioner<br
/>&middot;&nbsp;The meaning of strategic positioner<br
/>&middot;&nbsp;The building blocks of strategic positioner<br
/>&middot;&nbsp;The factors of strategic positioner<br
/>&middot;&nbsp;Credible activist<br
/>&middot;&nbsp;The meaning of credible activist<br
/>&middot;&nbsp;The factors of credible activist<br
/>&middot;&nbsp;Capability builder<br
/>&middot;&nbsp;The meaning of capability builder<br
/>&middot;&nbsp;The factors of capability builder<br
/>&middot;&nbsp;Change champion<br
/>&middot;&nbsp;The meaning of change champion<br
/>&middot;&nbsp;The &#39;STARME&#39; principles of change sustainability<br
/>&middot;&nbsp;HR innovator and integrator<br
/>&middot;&nbsp;The meaning of HR innovator and integrator<br
/>&middot;&nbsp;The factors that make up the competency<br
/>&middot;&nbsp;Technology proponent<br
/>&middot;&nbsp;The factors of technology proponent<br
/>&nbsp;<br
/><strong>Day Four<br
/>Developing yourself</strong><br
/>&middot;&nbsp;Own your own career<br
/>&middot;&nbsp;Learn about yourself<br
/>&middot;&nbsp;Assess your strengths and weaknesses<br
/>&middot;&nbsp;Create opportunities for growth<br
/>&middot;&nbsp;Conduct projects and experiments<br
/>&nbsp;<br
/><strong>Day Five<br
/>Building the effective HR department</strong><br
/>&middot;&nbsp;Create an HR business plan<br
/>&middot;&nbsp;Align your HR organization with the business<br
/>&middot;&nbsp;Provide good HR analytics<br
/>&middot;&nbsp;HR analytics<br
/>&middot;&nbsp;Managing tomorrow today<br
/>&middot;&nbsp;The meaning and importance of HR analytics<br
/>&middot;&nbsp;Five steps of analytics<p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Sun, 22 Oct 2017 10:40:33 +04</pubDate>				</item> 								<item><title><![CDATA[Operations Management for Hospitality  - Convertas , United Arab Emirates,Dubai,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/operations-management-for-hospitality/online</link>				  <description>				  <![CDATA[						<strong>Day 1:</strong><br
/>&middot;&nbsp;Values, Vision, Mission,<br
/>&middot;&nbsp;Impacts of Organizational Culture<br
/>&middot;&nbsp;Strategy and Balanced Score Card<br
/>&middot;&nbsp;Traditional vs. High-Performance Service Organizations<br
/>&middot;&nbsp;Quality Management in High-Performance Service Organizations<br
/>&middot;&nbsp;Implement Managing for Quality<br
/>&middot;&nbsp;Reducing Quality Costs<br
/>&middot;&nbsp;Leadership Excellence<br
/>&nbsp;<br
/><strong>Day 2:</strong><br
/>&middot;&nbsp;Managing for Quality<br
/>&middot;&nbsp;Quality Drives Corporate Culture<br
/>&middot;&nbsp;Satisfying External Customers<br
/>&middot;&nbsp;Planning &amp; Implementing World-Class Service<br
/>&middot;&nbsp;Customers&rsquo; Perceptions of Service Quality<br
/>&middot;&nbsp;Integrating Quality Service<br
/>&nbsp;<br
/><strong>Day 3:</strong><br
/>&middot;&nbsp;Financial Statements<br
/>&middot;&nbsp;Major Financial Statements<br
/>&middot;&nbsp;Balance Sheet<br
/>&middot;&nbsp;Income Statement<br
/>&middot;&nbsp;Hotel / Hospital Department Schedules<br
/>&middot;&nbsp;Controllable Expenses<br
/>&middot;&nbsp;Statement of Cash Flow<br
/>&middot;&nbsp;Statement of Retained Earnings<br
/>&nbsp;<br
/><strong>Day 4:</strong><br
/>&middot;&nbsp;Supervision and Management<br
/>&middot;&nbsp;Supervisory Responsibilities &amp; Listening Skills<br
/>&middot;&nbsp;Time Management Practices<br
/>&middot;&nbsp;Human Resources Functions<br
/>&middot;&nbsp;Effective Supervision Technque<br
/>&middot;&nbsp;Team Management<br
/>&middot;&nbsp;Leadership<br
/>&middot;&nbsp;Forming High Performance Teams<br
/>&nbsp;<br
/><strong>Day 5:</strong><br
/>&middot;&nbsp;Policies, Controls and Communications<br
/>&middot;&nbsp;Property &amp; Premises Safety<br
/>&middot;&nbsp;Information Technology Security<br
/>&middot;&nbsp;Food &amp; Beverage Safety<br
/>&middot;&nbsp;Automobile Liability<br
/>&middot;&nbsp;Guest Safety<br
/>&middot;&nbsp;Staff Safety<br
/>&middot;&nbsp;Emergency &amp; Disaster Plans<br
/>&nbsp;<p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Tue, 17 Oct 2017 16:04:31 +04</pubDate>				</item> 								<item><title><![CDATA[ILM Senior Advanced Practical manager  - Globe Elite Ltd , Quezon City, Manila, Cebu City, Zamboanga City, Johannesburg, Durban, Halifax, Brisbane, London, Christchurch, Hamilton, Bandar Sungai Long,,United Kingdom,South Africa ]]></title><link>https://courses.laimoon.com/course/ilm-senior-practical-manager/online</link>				  <description>				  <![CDATA[<p>The course is run over four sessions:</p><p><br><ul><li>Motivativation, situational and team leadership skills. &nbsp;</li><li>Cost engineering,</li><li>Client management, Retention, Opprtunity recognition and professionalism. &nbsp;</li><li>Philosophy of Management;&nbsp;Reactive vs. Proactive Management; How much Project Management is necessary?&nbsp;Why does Project Management fail?</li></ul>We provide an array of specialist courses and are happy to discuss any bespoke requirements as all modules can be tailored to suit the needs of your business. &nbsp;Times and dates can be also be arranged to work around your business needs and training.<br>&nbsp;</p><p>Cost: 395 GBP</p><p>Duration: 1 To 3 Weeks</p>					]]>				  </description>				  <pubDate>Tue, 19 Sep 2017 15:40:16 +04</pubDate>				</item> 								<item><title><![CDATA[ILM Advanced Practical Manager  - Globe Elite Ltd , Quezon City, Manila, Cebu City, Zamboanga City, Johannesburg, Durban, Halifax, Brisbane, London, Christchurch, Hamilton, Bandar Sungai Long,,United Kingdom,South Africa ]]></title><link>https://courses.laimoon.com/course/advanced-practical-manager/online</link>				  <description>				  <![CDATA[						This course follows on from the Practical Manager and develops your&nbsp;core management skills and techniques to obtain and deliver better results<br
/>&bull;&nbsp;Develop your ability to lead, motivate and inspire<br
/>&bull;&nbsp;Provide strategic leadership as well as day-to-day management<br
/>&bull;&nbsp;Benchmark your managerial skills<br
/>&bull;&nbsp;Raise your profile in your organisation<br
/><br
/>Each unit in this qualification focuses on a specific set of skills and knowledge<br
/><br
/>&bull;&nbsp;Working with people&nbsp;<br
/>&bull;&nbsp;Managing yourself and personal skills<br
/>&bull;&nbsp;Providing direction&nbsp;<br
/>&bull;&nbsp;Facilitating innovation and change<br
/>&bull;&nbsp;Achieving results<br
/>&bull;&nbsp;Using resources<p>Cost: 395 GBP</p><p>Duration: 1 To 2 Weeks</p>					]]>				  </description>				  <pubDate>Thu, 07 Sep 2017 15:08:32 +04</pubDate>				</item> 								<item><title><![CDATA[ILM Practical Supervisor  - Globe Elite Ltd , Quezon City, Manila, Cebu City, Zamboanga City, Johannesburg, Durban, Halifax, Brisbane, London, Christchurch, Hamilton, Bandar Sungai Long,,United Kingdom,South Africa ]]></title><link>https://courses.laimoon.com/course/practical-supervisor/online</link>				  <description>				  <![CDATA[						MODULE 1<br
/>Leadership Qualities  Understanding Personality Styles  Handling Conflict Management Styles  Time &amp; Priority Management<br
/> What makes a leader?<br
/> Earning trust and working with honesty<br
/> Motivational skills<br
/> Coaching Skills<br
/>MODULE 2<br
/>Effective Communication  Team Management  Operational Responsibilities Health &amp; Safety Responsibilities<br
/> Cultivating assertiveness<br
/> Use of appropriate language<br
/> Good questioning techniques<br
/> Active listening<br
/> Body language<br
/> Good practice in written communication<br
/> Team building<br
/> Understanding team roles<br
/> Setting SMART goals<br
/> Gaining agreement or consensus Balanced teams<br
/> Team development<br
/> Planning for Succession<br
/> Managing meetings<br
/> Handling participants<br
/> Hunters and Farmers<br
/> Operational roles and responsibilities of supervisors<br
/> Health &amp; Safety responsibilities<br
/> Reasonable Foresight<br
/> Common Law v Civil Law<br
/> Expert Knowledge, Industry Knowledge and Common Knowledge<br
/>Note: This course is run over a duration of two days, this can be done consecutively or split up over a period of weeks to accommodate a clients preference.<p>Cost: 1185 GBP</p><p>Duration: 1 To 2 Weeks</p>					]]>				  </description>				  <pubDate>Thu, 07 Sep 2017 14:52:21 +04</pubDate>				</item> 								<item><title><![CDATA[ILM Practical Project Management  - Globe Elite Ltd , Quezon City, Manila, Cebu City, Zamboanga City, Johannesburg, Durban, Halifax, Brisbane, London, Christchurch, Hamilton, Bandar Sungai Long,,United Kingdom,South Africa ]]></title><link>https://courses.laimoon.com/course/practical-project-management-1/online</link>				  <description>				  <![CDATA[						This innovative programme consists of five modules<br
/>Successful participants will receive a parchment ILM Certificate of Completion<br
/>MODULE 1: Coaching, Behavioural Management, Motivation and Delegation<br
/>MODULE 2: Safety Leadership<br
/>MODULE3: Meetings &amp; 1-2-1s, Planning &amp; Organising<br
/>MODULE 4: Communication, Presentation Skills<br
/>MODULE 5: Managing Performance, Appraisals &amp; Interviewing<br
/>We deliver approved management training so that your staff, students, trainees not only know&nbsp;<strong>what&nbsp;</strong>to do, but&nbsp;<strong>how&nbsp;</strong>to practice the skills required for excellent performance and transparancy.<br
/>Our courses aim to provide your project teams with the knowledge and capability on how to effectively implement their management<br
/>skills, needed for delivering operational performance and excellence to ensure your company delivers projects successfully.<br
/>Note: This course is run over a duration of 5 days, this can be done consecutively or split up over a period of weeks to accommodate a clients preference.<p>Cost: 1920 GBP</p><p>Duration: 1 To 5 Weeks</p>					]]>				  </description>				  <pubDate>Thu, 07 Sep 2017 14:29:08 +04</pubDate>				</item> 								<item><title><![CDATA[Corporate Social Responsibility  - Convertas , Dubai,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/corporate-social-responsibility-1/online</link>				  <description>				  <![CDATA[						<strong>Day 1: Introduction to Corporate Social Responsibility</strong><br
/>&middot;&nbsp;Defining Corporate Social Responsibility<br
/>&middot;&nbsp;The Concepts of Corporate citizenship<br
/>&middot;&nbsp;Business criticism in a CSR cycle<br
/>&middot;&nbsp;Historical perspectives<br
/>&middot;&nbsp;Points of View on CSR<br
/>&middot;&nbsp;Caroll&#39;s four-part definition<br
/>&nbsp;<br
/><strong>Day 2: Importance of CSR</strong><br
/>&middot;&nbsp;3Ps Theory (People, Planet, Profits)<br
/>&middot;&nbsp;Two different views of CSR<br
/>&middot;&nbsp;Corporations involvement in CSR<br
/>&middot;&nbsp;Arguments for and against CSR<br
/><strong>Ethics and CSR</strong><br
/>&middot;&nbsp;Definitions and relationships<br
/>&middot;&nbsp;Business ethics developments<br
/>&middot;&nbsp;Ways companies integrate ethics<br
/>&middot;&nbsp;Engagement in a global code of business ethics<br
/>&middot;&nbsp;Making decisions on ethical issues<br
/>&nbsp;<br
/><strong>Day 3: The evolution and revolution of CSR</strong><br
/>&middot;&nbsp;The rise and fall of CSR<br
/>&middot;&nbsp;The failure of CSR: three curses<br
/>&middot;&nbsp;Embracing the future: five principles<br
/>&middot;&nbsp;Shapeshifting: from CSR to CSR<br
/>&nbsp;<br
/><strong>Day4: Rules for effective CSR communication</strong><br
/>&middot;&nbsp;Characteristics of information relating to CSR<br
/>&middot;&nbsp;Rule 1: act first, talk later<br
/>&middot;&nbsp;Rule 2: the why and the wherefore<br
/>&middot;&nbsp;Rule 3: be prepared<br
/>&middot;&nbsp;Rule 4: CSR must be a boardroom priority<br
/>&middot;&nbsp;Rule 5: involve the employees<br
/>&middot;&nbsp;Rule 6: extract messages<br
/>&middot;&nbsp;Rule 7: everybody is different<br
/>&middot;&nbsp;Rule 8: embrace dialogue<br
/>&middot;&nbsp;Rule 9: become an example of good practice<br
/>&middot;&nbsp;Rule 10: responsible product brands<br
/>&nbsp;<br
/><strong>Day 5: Challenges of CSR</strong><br
/>&middot;&nbsp;Friedman versus Russell<br
/>&middot;&nbsp;Dimensions of CSR<br
/>&middot;&nbsp;Models of CSR<br
/>&middot;&nbsp;Features of CSR models<br
/>&middot;&nbsp;CSR in developing countries<br
/>&middot;&nbsp;Drivers of CSR in developing countries<br
/>&middot;&nbsp;CSR implementation framework<br
/>&middot;&nbsp;Common mistakes in CSR<br
/>&middot;&nbsp;Factors to consider in a business case for CSR<p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Sun, 30 Jul 2017 22:53:22 +04</pubDate>				</item> 								<item><title><![CDATA[Creativity, Problem Solving & Decision Making  - Convertas , Dubai ]]></title><link>https://courses.laimoon.com/course/creativity-problem-solving-decision-making-2/online</link>				  <description>				  <![CDATA[						<strong>Day One</strong><br
/>&middot;&nbsp;Problem solving and decision making<br
/>&middot;&nbsp;Definitions and tools: an overview<br
/>&middot;&nbsp;The link between problem solving and decision making<br
/>&middot;&nbsp;The principle of organizing our thinking about problems<br
/>&middot;&nbsp;Identifying our own mind traps<br
/>&middot;&nbsp;Brain analysis and ways of learning<br
/>&middot;&nbsp;Right brain, left brain thinking<br
/>&middot;&nbsp;Assessing your thinking style and how it influences the way you approach problem solving<br
/>&nbsp;<br
/><strong>Day Two</strong><br
/>&middot;&nbsp;Learning how to shift from right brain to left brain and increasing your ability to balance both sides of the brain<br
/>&middot;&nbsp;Right decisions at the right times<br
/>&middot;&nbsp;The rational approach to problem solving (Kepner-Tregoe)<br
/>&middot;&nbsp;Techniques of recognizing problems<br
/>&middot;&nbsp;Information analysis<br
/>&middot;&nbsp;Difference between causes and symptoms<br
/>&middot;&nbsp;The helicopter approach<br
/>&middot;&nbsp;Problem analysis<br
/>&middot;&nbsp;Decision analysis<br
/>&middot;&nbsp;Potential problem analysis<br
/>&nbsp;<br
/><strong>Day Three</strong><br
/>&middot;&nbsp;Problem analysis supplementary tools<br
/>&middot;&nbsp;Root cause analysis<br
/>&middot;&nbsp;The importance of the &#39;why&#39; question<br
/>&middot;&nbsp;Ishikawa fishbone concept<br
/>&middot;&nbsp;Assumptions in the workplace<br
/>&middot;&nbsp;Pareto analysis<br
/>&middot;&nbsp;The agile critical thinking framework<br
/>&middot;&nbsp;The RED model and business situation applications<br
/>&middot;&nbsp;Decision making supplementary tools<br
/>&middot;&nbsp;Being decisive and principles of decision making<br
/>&middot;&nbsp;The How-How method<br
/>&middot;&nbsp;Decision analysis weighted worksheet<br
/>&middot;&nbsp;Consensus decision making<br
/>&middot;&nbsp;The decision making process<br
/>&nbsp;<br
/><strong>Day Four</strong><br
/>&middot;&nbsp;Creativity and Problem solving<br
/>&middot;&nbsp;Assessment of creativity and ways to think creatively<br
/>&middot;&nbsp;Lateral thinking tips<br
/>&middot;&nbsp;Creativity and its use as a business tool<br
/>&middot;&nbsp;Barriers to creativity and ways to overcome them<br
/>&middot;&nbsp;The hemispheres of the brain<br
/>&middot;&nbsp;Brainstorming tips and tools<br
/>&middot;&nbsp;Six thinking hats<br
/>&middot;&nbsp;Implementing an action plan<br
/>&nbsp;<br
/><strong>Day Five</strong><br
/>&middot;&nbsp;Applications of techniques<br
/>&middot;&nbsp; People problems and solutions<br
/>&middot;&nbsp;Analysis and solution of real life problems presented by participants<br
/>&middot;&nbsp;Action plan to apply problem solving and decision making skills when returning to the workplace<p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Sun, 30 Jul 2017 22:34:21 +04</pubDate>				</item> 								<item><title><![CDATA[ISO 22301 BCMS EXPERT IMPLEMENTER  - BCM Institute , Singapore, Kuala Lumpur ]]></title><link>https://courses.laimoon.com/course/iso-22301-bcms-expert-implementer/online</link>				  <description>				  <![CDATA[						This is an advanced level&nbsp;Business Continuity Management (BCM)&nbsp;course with a 150-Multiple Choice Question (MCQ) based examination, following the successful completion of the course.<br><br>This course is primarily designed for advanced professionals who have a high degree of exposure to and understanding of BCM, such as BC managers, planners, and project managers. It is the institute's most comprehensive BCM course for those who are new to BCM or intend to embark on this as his/her BCM professional career. The workshop curriculum will enable participants to get an extremely thorough understanding of the 7&nbsp;BCM Body of Knowledge or BCM BOK&nbsp;for BCM Practitioners, the globally recognised methodology for implementation and maintenance of BCM programs. On completion of the course, participants should have acquired the skills and understanding to be able to drive complex BCM programs and BC projects for the entire organisation.<br><br>The course will also introduce the essential steps of developing business continuity and disaster recovery strategies, design and implementation of BC plans, preparing and conducting awareness and training programmes. Participants will acquire the essential skills and knowledge of project management, risk analysis and review, business impact analysis, recovery strategy, plan development, testing and exercising, and program management.<p>Cost: 3850 SGD</p>																	]]>				  </description>				  <pubDate>Fri, 30 Jun 2017 09:59:49 +04</pubDate>				</item> 								<item><title><![CDATA[BCM TRAINING AND LEARNING ROADMAP  - BCM Institute , Singapore, Johor Bahru ]]></title><link>https://courses.laimoon.com/course/bcm-training-and-learning-roadmap/online</link>				  <description>				  <![CDATA[						An initiative by BCM Institute and accredited as a competency-based training course by&nbsp;SkillsFuture Singapore (SSG).&nbsp; The "Developing a BCM Training and Learning Roadmap" &nbsp;is a 1-day course aimed at equipping designated Business Continuity Management (BCM) manager together with their human resource counterparts&nbsp;to develop and implement a&nbsp;training roadmap&nbsp;for business continuity, disaster recovery, BCM audit and crisis management personnel.<br><br>The course is targeted specifically at management with BCM responsibilities, designated organisational BCM managers, business unit BCM coordinators, human resource manager and anyone responsible for the career development and BCM professional's competency building for their organisation.<br><br>The course will introduce the essential steps of developing a training roadmap in the event of a crisis, including the types of training awareness programmes and training delivery methods for a crisis, the types of disruptions caused by a crisis, and how to evaluate the effectiveness of a training programme.<br><br>The first 10 confirmed and registered participants will receive a copy of the "A Manager's Guide to Implement Your BCM Training and Learning Roadmap".<br><br>Inaugural course is on 26 July 2017 at BCM Institute with assessment done on Friday, 28 July.<br><br>This is a WSQ course hence Singaporean who are 40years old and older will get a more funding. Contact us to know more.<br><p>Cost: 640 SGD</p><p>Duration: 1 Day</p>					]]>				  </description>				  <pubDate>Thu, 29 Jun 2017 12:58:09 +04</pubDate>				</item> 								<item><title><![CDATA[Result Based Management Workshop  - Convertas , Dubai,Malaysia,Turkey,United Kingdom,United Arab Emirates ]]></title><link>https://courses.laimoon.com/course/result-based-management-workshop/online</link>				  <description>				  <![CDATA[						<strong>Objective</strong><ul><li>Understand the theory of change and strategic results framework</li><li>Risk register</li><li>Integrated monitoring and evaluation</li><li>The use of evidence from monitoring and evaluation in decision-making</li><li>Meaningful reporting to key stakeholders.</li><li>Devise metrics to monitor and control project risks</li></ul><strong>Outline</strong><em>Understand Results-Based Management (RBM)</em><ul><li>the principles of results-based management</li><li>RBM&#39;s essential structures and processes</li><li>results cultures</li><li>diagnosis of the strengths, weaknesses and gaps in participants&#39; organizations.</li></ul><em>Prepare the ground for RBM development</em><ul><li>prepare the ground for RBM development</li><li>the RBM strategy</li><li>key stakeholders for RBM</li><li>the organization&#39;s Theory of Change, and logic model</li><li>the strategic results framework including key indicators.</li></ul><em>Evaluation with RBM</em><ul><li>the risk register</li><li>risk management plan</li><li>results-based budgeting</li><li>evaluation with RBM</li><li>the strategic monitoring and evaluation plan.</li></ul><em>Developing an RBM strategy</em><ul><li>data quality assurance</li><li>data analysis</li><li>data utilization</li><li>reporting</li><li>managing change with RBM</li><li>participants&#39; own strategies</li></ul><p>Cost: 3495 USD</p><p>Duration: 4 Days</p>					]]>				  </description>				  <pubDate>Mon, 29 May 2017 22:29:51 +04</pubDate>				</item> 								<item><title><![CDATA[Monitoring and Evaluation Workshop  - Convertas , Dubai,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/monitoring-and-evaluation-workshop/online</link>				  <description>				  <![CDATA[						<strong>Objective</strong><ul><li>Understand the organizational context within which PM&amp;E is implemented</li><li>Develop monitoring and evaluation plans in a more participatory manner</li><li>Facilitate PM&amp;E processes for their project, program or organization</li><li>Describe practical and participatory tools for tracking project or program development and assessing outcomes</li><li>Identify ways to improve on their current practices in monitoring and evaluation</li></ul><strong>Outline</strong><ul><li>Introduction to M&amp;E</li><li>Importance of Monitoring and Evaluation</li><li>Components of a Monitoring and Evaluation Framework</li><li>Proper use of M&amp;E in development projects/programs</li><li>Participatory Monitoring and Evaluation Frameworks</li><li>Logical Framework</li><li>Strategic Framework</li><li>Logical Framework Matrix and its content</li><li>Project Goal and Objectives</li><li>Indicators, Source/Means of Verification</li><li>Assumptions</li><li>Practical Work on Project Scenarios</li><li>Using LFA for project M&amp;E</li><li>Monitoring and Evaluation Plans</li><li>Developing M&amp;E Plans</li><li>Mainstreaming M&amp;E Plans with Project Plans</li><li>Implementing M&amp;E Plans</li><li>Monitoring M&amp;E Plans</li><li>Data Management</li><li>Data Collection</li><li>Data Analysis</li><li>Communicating Results</li><li>Utilization of Results in Project Planning</li><li>The proper use of LFA in participatory monitoring and evaluation</li></ul><p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Mon, 29 May 2017 22:11:01 +04</pubDate>				</item> 								<item><title><![CDATA[Leadership Excellence Workshop  - Convertas , Dubai,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/leadership-excellence-workshop/online</link>				  <description>				  <![CDATA[						<strong>Objective</strong><ul><li>Emphasize the critical study of leadership and its implications for global leadership</li><li>Introduce selected theoretical frameworks</li><li>Apply leadership theories to practice</li><li>Develop personal leadership skills and style</li></ul><strong>Outline</strong><ul><li>Leadership styles</li><li>How to reach to vision</li><li>Beliefs and values</li><li>Mastering your thoughts</li><li>Vision and mission for a team</li><li>Team motivation</li><li>Preparing for a crisis</li><li>Developing commitment</li><li>Gaining Rapport</li><li>Outcome Thinking</li><li>Active listening for understanding</li><li>Influencing Framework</li><li>Influencing Strategy</li><li>Communicating for leadership</li><li>Supportive Feedback and active listening</li><li>Adapting to change</li><li>Truths and misconceptions</li><li>Understanding the transition process</li><li>Coping with uncertainty</li><li>Moving forward</li><li>Problem solving and conflict mitigation</li></ul><p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Mon, 29 May 2017 21:57:34 +04</pubDate>				</item> 								<item><title><![CDATA[Leadership and Communication Workshop  - Convertas , Dubai,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/leadership-and-communication-workshop/online</link>				  <description>				  <![CDATA[						<strong>Objective</strong><ul><li>Communicate ideas clearly, powerfully, and intentionally to inspire and lead others to create vision, shape culture and achieve organizational goals.</li><li>Develop strong interactive communication skills to strengthen relationships across teams, departments and levels.</li><li>Develop communication strategies for team building to effectively collaborate for better problem solving and decision making.</li><li>Transform destructive conflict into constructive conflict while building trust in the organization and creating a productive working environment.</li><li>Recognize cultural differences within and across organizations and use best communication practices to enhance understanding and good will.</li><li>Plan, introduce, and implement a successful change with employee support in today&#39;s complex business environment.</li><li>Build, manage, and lead virtual teams at a distance while implementing strategies to maximize collaboration and productivity.</li><li>Use powerful writing skills to compose effective messages that produce desired results in various business contexts.</li></ul><br
/><strong>Outline</strong><ul><li>Set clear communication objectives</li><li>Communication challenges in business leadership</li><li>Establish clear understanding of roles</li><li>Communicating to lead</li><li>Cultural diversities on body language</li><li>The Perception Divide - why it makes positive outcomes difficult for you</li><li>The Communication Process</li><li>Living the Vision</li><li>Choice and Control</li><li>Emotional Intelligence</li><li>Developing Trust</li><li>Gaining Rapport</li><li>Outcome Thinking</li><li>Active listening for understanding</li><li>Influencing Framework</li><li>Influencing Strategy</li><li>Challenging Situations Understanding and Managing Conflict</li><li>Communicating Exercise-Real Plays</li><li>Facilitating Team Communications</li><li>The &quot;YOU&quot; approach in practice</li><li>Delivering attractive speech</li><li>&#39;What happens next?&#39; - compelling others to listen</li><li>What gesture is appropriate</li><li>Controlling emotional responses</li><li>Working with Others Confidently</li><li>Sandwich Type Feedback</li></ul><p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Mon, 29 May 2017 21:45:39 +04</pubDate>				</item> 								<item><title><![CDATA[Business Continuity Management  - Convertas , Dubai,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/business-continuity-management-1/online</link>				  <description>				  <![CDATA[						<strong>Objective</strong><ul><li>Explain the approach for establishing an operational Business Continuity Management System (BCMS) aligned to the UAE NCEMA , Business Continuity Institute (BCI) Good Practice Guidelines (GPG) 2013 and ISO Social Security</li><li>Business Continuity Management Systems (BCMS) requirements</li><li>Identify components and best practices of a successful BCM Program, specifically its policy, strategy and supporting tools</li><li>Understand the components for an effective Business Impact Analysis (BIA) that is able to meet strategic, tactical and operational</li><li>requirements of an organization</li><li>Develop a Business Continuity Plan (BCP) and delivery of a Business Continuity (BC) exercise</li><li>Develop requirements for an auditable (BCMS) to comply with UAE NCEMA</li></ul><strong>Outline</strong><em>Business Continuity Management (BCM) and Organizational Resilience</em><ul><li>How does Business Continuity provide value to an organization?</li><li>Definition and ingredients of organizational resilience</li></ul><em>Business Continuity Institute (BCI) Good Practice Guidelines (GPG) 2013<br
/>BCM Program, Policy, Strategy and Tools</em><ul><li>Implementing a BCM program, and its leadership</li><li>The BC Policy requirements</li><li>The BC strategy - how and depth?</li><li>Contingency and standby</li><li>Understanding stakeholders</li><li>Legislations, regulations and standards</li></ul><em>Embedding Business Continuity</em><ul><li>Training needs analysis, skills and competency framework</li><li>Why do we need a Competency Framework?</li><li>Developing a Competency Framework</li></ul><em>Business Impact Analysis (BIA)</em><ul><li>Types of BIA: strategic, tactical, operational</li><li>Implementation methods for BIA and Risk Assessment (RA)</li></ul><em>Developing and implementing a Business Continuity Plan (BCP)</em><ul><li>Ownership and plan structure</li><li>Roles and responsibilities of BC Champion and Team Leaders</li></ul><em>Delivering a Business Continuity Exercise</em><ul><li>Types of testing/exercising</li><li>Key components for delivery of an auditable exercise</li></ul><em>Maintenance of the BCMS</em><ul><li>What is the function of an audit?</li><li>BCM Steering Committee and Terms of Reference (ToR&#39;s)</li><li>Overriding management review and continuous improvement</li></ul><p>Cost: 3195 USD</p><p>Duration: 3 Days</p>					]]>				  </description>				  <pubDate>Mon, 29 May 2017 21:34:54 +04</pubDate>				</item> 								<item><title><![CDATA[Advanced Strategic Planning Workshop  - Convertas , Dubai,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/advznced-strategic-planning-workshop/online</link>				  <description>				  <![CDATA[						<strong>Objective</strong><ul><li>Mission Vision and Objectives of an organization</li><li>SOWT analysis with in-depth study of all components</li><li>Comparing SOWT with other tools ( PEST)</li><li>Perception and the Sub-conscious level thinking</li><li>Values and beliefs</li><li>Types of strategies and their use</li><li>Preparing action plans for implementation of strategic plan</li><li>Implementing and monitoring strategic plans</li></ul><strong>Outline</strong><ul><li>The sub-conscious level thinking and its impact on human character</li><li>Beliefs and values</li><li>Vision and mission</li><li>Define yourself</li><li>Emotional Intelligence and its relation to strategic thinking</li><li>What is an organization?</li><li>Why strategic planning</li><li>Vision and Mission Statement</li><li>SOWT analysis and its comparison with other analysis tools</li><li>Practical work on SOWT analysis</li><li>How SOWT can help is setting strategies and goals</li><li>Types of strategies and their use</li><li>Strategy statement</li><li>Introduction to different strategic planning tools: Porter&#39;s Competitive Forces, Moore&#39; Public Value Strategic Triangle, MacMillan&#39;s Matrix, and Kaplan&#39;s Balanced Scorecard</li><li>Setting strategic goals</li><li>Strategic objectives</li><li>Competitive and functional strategies</li><li>How should a strategic planning document look like?</li><li>Strategic action planning exercise</li><li>How should an action plan be for implementation of strategic plan</li><li>Monitoring strategic management</li><li>Using results for motivation of your team</li></ul><p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Mon, 29 May 2017 21:22:43 +04</pubDate>				</item> 								<item><title><![CDATA[Advanced Monitoring and Evaluation  - Convertas , Dubai,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/advanced-monitoring-and-evaluation/online</link>				  <description>				  <![CDATA[						<strong>Objective</strong><ul><li>Develop a deeper understanding of the characteristics of effective M&amp;E and M&amp;E systems</li><li>Review approaches to planning for M&amp;E, including Theory of Change, and explore some of the challenges&nbsp;</li><li>Select and use appropriate data collection methods and tools effectively</li><li>Explore debates around newer qualitative and participatory approaches</li><li>Consider principles and steps in data analysis and the issue of quality of evidence</li><li>Explore ways to address issues around impact assessment and the M&amp;E of outcomes and impact</li><li>Consider the Managers&#39; role in bringing out M&amp;E within their projects, programs and organizations</li></ul><strong>Outline</strong><br
/><br
/><em>Understanding influences on monitoring and evaluation strategy</em><br
/>A consideration of internal and external influences which drive the project definition and the approach taken towards monitoring<br
/>and evaluation projects.<br
/><br
/><em>Developing a Business Case to support monitoring and evaluation</em><br
/>An in depth consideration as to what should be included in a business case to get approval for monitoring and evaluation projects.<br
/>Financial and non-financial elements are considered. Since many of the benefits identified may be intangible, consideration is given as to how this can be effectively presented in a manner that is appealing to the Project Sponsor.<br
/><br
/><em>Developing a stakeholder management and communication strategy</em><br
/>This session addresses the challenge of understanding and managing the needs and expectations of multiple stakeholders. Consideration is given to methods of identifying and analyzing the stakeholders before determining the most appropriate way of managing and communicating with them throughout the monitoring and evaluation lifecycle.<br
/><br
/><em>Effective requirements gathering for monitoring and evaluation</em><br
/>A consideration of the various techniques available to elicit requirements together with the attributes of a good requirement. Further consideration will be given as to how to manage requirements and ensure requirements are traceable.<br
/><br
/><em>Determining Critical Success Factors and Key Performance Indicators</em><br
/>An evaluation as to what is meant by Critical Success Factors and Key Performance Indicators, how these relate to organization and local objectives and how to ensure a balanced range of measures is achieved.<br
/><br
/><em>Modelling the current and future state</em><br
/>In order to effectively define and communicate the change that will be delivered, a range of models will be considered that help to<br
/>define the current situation and how this will be improved through the monitoring and evaluation project.<br
/><br
/><em>Scope and change management</em><br
/>It is vital that the scope of the project is fully understood and that change is managed so as to avoid this causing a monitoring and<br
/>evaluation project to fail. This session considers scope management techniques available to the practitioner, common causes of<br
/>change and a stable change control process that can be used to manage requests for change.<br
/><br
/><em>Identifying and delivering sustainable impacts</em><br
/>Since the most effective projects are sustainable, consideration is given as to questions that must be asked to determine how sustainable an impact will be. A resource audit is used to look at local capacity and capability and to provide an indication of further support that may be required from the delivery organization.<br
/><br
/><em>Effectively leading a monitoring and evaluation project</em><br
/>Monitoring and evaluation projects require effective leadership. The fourth day starts with a consideration of the attributes of an<br
/>effective leader and leadership theories that can be applied in a practical way to improve project performance.<br
/><br
/><em>Managing a team through the monitoring and evaluation lifecycle</em><br
/>Monitoring and evaluation projects involve a range of people who enable the project to be successful. This session considers how to manage a team effectively, how to get the members to support the change that is being delivered and how to ensure the team is more skilled at the end of the project than at the commencement.<br
/><br
/><em>Creating a learning culture within monitoring and evaluation</em><br
/>Organizations and individuals must commit to learning from conception to closure. This session of the course promotes the benefits of continuous learning and development and methods that can be used to prove this contributes to project success.<p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Mon, 29 May 2017 20:39:59 +04</pubDate>				</item> 								<item><title><![CDATA[Supportive Supervision Techniques  - Convertas , Dubai,Malaysia,Turkey,United Kingdom ]]></title><link>https://courses.laimoon.com/course/suppportive-supervision-techniques/online</link>				  <description>				  <![CDATA[						<strong>Objective</strong><ul><li>Recognize the needs to be effective at work</li><li>Explain the positive attitude and behavior that should be followed in the workplace</li><li>Assess their own effectiveness</li><li>Identify the skills needed to improve their own effectiveness</li><li>Choose appropriate forms of development</li><li>Set a plan for personal development</li></ul><strong>Outline</strong><ul><li>The control function of management</li><li>Types of employee control and development</li><li>Leading managers</li><li>Levels of control</li><li>Supervision to add effectiveness?</li><li>Why do managers need to be effective?</li><li>Shifting to a positive attitude and behavior.</li><li>Assessing your effectiveness.</li><li>Supervision as a coaching and mentoring tool</li><li>Choosing personal development methods.</li><li>Implementing a development plan</li><li>Evaluating the development plan</li></ul><p>Cost: 3195 USD</p><p>Duration: 3 Days</p>					]]>				  </description>				  <pubDate>Mon, 29 May 2017 20:23:47 +04</pubDate>				</item> 								<item><title><![CDATA[Motivational Methods and Techniques Workshop  - Convertas , Dubai,Malaysia,Turkey,United Kingdom,United Arab Emirates ]]></title><link>https://courses.laimoon.com/course/motivational-methods-and-techniques-workshop/online</link>				  <description>				  <![CDATA[						<strong>Objective</strong><ul><li>Understand employee engagement and motivation</li><li>Understand the components of employee engagement</li><li>Understand the drivers and enablers of employee engagement</li><li>Acquire skills to promote employee engagement</li><li>Human Resources development and its benefits</li></ul><strong>Outline</strong><ul><li>People are different and the most important asset of an organization</li><li>Specifying Job descriptions and Roles</li><li>Human behavior in workplace</li><li>The immense need of leadership roles in each employee</li><li>What is Motivation?</li><li>How to motivate people</li><li>People fears and concerns vs. interests and ambitions</li><li>The most used 360 degree assessment tools</li><li>Team equality and diversity</li><li>Ethics - Practical Toolkit</li><li>Relating performance and competency to rewards</li><li>Behavior assessment and profiling</li><li>Coaching and mentoring new leaders</li><li>Diversity Management</li><li>Employee Assistance Programs</li><li>Ergonomics: Safe Facilities in the Workplace</li><li>Employee involvement in strategic management</li><li>Performance evaluation</li><li>Behavioral and 360 appraisals</li><li>Interpersonal Skills</li><li>Retaining Employees</li></ul><p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Mon, 29 May 2017 20:07:24 +04</pubDate>				</item> 								<item><title><![CDATA[Managing Youth Economic Development Projects  - Matsh Youth Development , Dubai,Bahrain,Egypt,Kuwait,Lebanon,Malaysia,Morocco,Oman,Saudi Arabia,Sudan,Tunisia ]]></title><link>https://courses.laimoon.com/course/managing-youth-economic-development-projects/online</link>				  <description>				  <![CDATA[						<strong>Course Overview</strong><br
/><br
/>The purpose of this program is to explore some of the development possibilities of the links between youth work and contemporary economic change. We will describe the skills needed to promote self employment among young women and young men, including the principles of setting up micro enterprises. We will explore how aspects of informal education can help young people to develop enterprise skills and undertake enterprise projects.<br
/><br
/>In this program, we focuses on the nature of current economic development and its relationship to enterprise activity. Other sessions concentrate on practical guidelines and exercises to develop enterprise skills. While one session of this program takes the form of a training program that you will be able to deliver to enterprising youth in your community.<br
/><br
/><strong>Course Benefits</strong><br
/><br
/>When you successfully complete this program, you should be able to:<ul><li>Identify the different factors that shape and influence current economic development, particularly at a local level.</li><li>Use experiential learning strategies to develop youth enterprise skills, with the aim of promoting local economic development.</li><li>Support young women and young men in setting up small business projects.</li><li>Contribute entrepreneurial expertise in the development of local economic strategies.</li><li>Devise and deliver programs of informal education for young people to acquire enterprise skills.</li></ul><strong>Who Should Attend?</strong><ul><li>Mentors of business incubators and accelerators.</li><li>Professionals responsible for the development of economic strategies.</li><li>Youth Program coordinators.</li><li>Young leaders.</li><li>Youth workers in government departments, corporations and NGOs.</li></ul><br
/><strong>Course Outline</strong><br
/><br
/><strong>Day 1</strong><ul><li>Understanding Economic Development</li><li>Opportunities in the global market</li><li>Unleashing entrepreneurship</li><li>Economic development in rural areas</li><li>Youth enterprise</li><li>Small and informal enterprises</li><li>Training entrepreneurs</li><li>Government policies and support</li><li>Changing role of government and NGOs</li></ul><strong>Day 2</strong><ul><li>Youth and enterprise</li><li>What is youth enterprise?</li><li>Barriers to enterprise</li><li>Being creative</li><li>The enterprise development cycle</li><li>Setting up a small business</li><li>Setting up a small business: The training program</li><li>Starting out</li><li>Preparing the ground</li><li>Accounting practice</li><li>The business model</li></ul><strong>Day 3</strong><ul><li>Planning a micro-enterprise</li><li>Planning an enterprise</li><li>Planning for micro and informal enterprises</li><li>Informal learning</li><li>Opportunities for young people</li></ul><p>Cost: 1790 USD</p><p>Duration: 3 Days</p>					]]>				  </description>				  <pubDate>Tue, 23 May 2017 18:37:07 +04</pubDate>				</item> 								<item><title><![CDATA[Diploma in International Business Management  - Spring College International  , Johor Bahru,Central,West,Singapore ]]></title><link>https://courses.laimoon.com/course/diploma-in-international-business-management-1/online</link>				  <description>				  <![CDATA[						This course aims to empower participants with sound knowledge and skills in the management of business operations to cope with the ever-changing business environment. Participants will be exposed to a full range of management skills that is useful to succeed in today&rsquo;s business environment. This course is ideal for participants who wish to advance in their career or for those who wish to learn more about business management. Graduates of the Diploma in International Business Management course can proceed to the Advanced Diploma in International Business Management course.<p>Cost: 4620 SGD</p><p>Duration: 9 Months</p>					]]>				  </description>				  <pubDate>Fri, 24 Mar 2017 10:58:20 +04</pubDate>				</item> 								<item><title><![CDATA[Certificate in Leadership Thinking  - LEORON Professional Development Institute , Riyadh, Almaty, Kuala Lumpur, Stockholm, Dubai, Goeteborg, Jeddah,Dubai,France ]]></title><link>https://courses.laimoon.com/course/certificate-in-leadership-thinking/online</link>				  <description>				  <![CDATA[						As the pace and nature of change increases globally, the complexity of solving problems is becoming a critical competence for leaders. The risk of flawed and short-term, knee-jerk decisions is and leaders need to develop the ability to think their way through business-critical challenges and opportunities. Simple analysis and experience-based solutions are no longer sufficient for competing on the global stage.<br
/>The quality of thinking will determine the quality of decisions and the resulting actions and behaviors. For that reason, we present a powerful and innovative new programme, mainly focused on the cognitive domain (thinking) for leaders. We use an approach of consulting education, ensuring rapid, concrete and lasting ROI from learning &amp; consulting engagements. This exciting programme, typically for larger organisations at senior levels, but suitable for every manager and leader who needs to make important decision, includes the following to support high quality decision-making to navigate complexity.<p>Cost: 6070 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Thu, 09 Feb 2017 17:19:45 +04</pubDate>				</item> 								<item><title><![CDATA[IT Business Management  - London Training For Excellence , Online ]]></title><link>https://courses.laimoon.com/course/it-business-management/online</link>				  <description>				  <![CDATA[						<strong>Introduction:</strong><br
/><br
/>Information Technology (IT) is critical to the success of any modern business. Our 5-day IT Business Management course is designed to help IT professionals and managers align IT to business priorities and improve operational excellence. Led by industry experts, this course covers a broad range of topics, including aligning IT to business, effective communication, delivering operational excellence, and managing IT teams. Join us for an intensive 20-hour course that will equip you with the knowledge and skills needed to become an expert in IT business management.<br
/><br
/><strong>Objective:</strong><br
/><br
/>By the end of this course, you will be able to:<ul><li>Understand the difficulties of aligning IT to business priorities</li><li>Develop a practical framework for IT-to-business alignment Identify prioritised business needs and the role of IT&#39;s sponsors and stakeholders in aligning with IT</li><li>Develop a realistic model of IT governance and align IT strategy with business strategy</li><li>Build successful business relationship plans and work with sponsors, stakeholders, and critical users</li><li>Communicate technology to non-technical audiences and handle difficult situations</li><li>Deliver operational excellence and effective project management</li><li>Develop strategies for effective IT team leadership and coaching techniques</li></ul><p>Cost: 1750 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 11 Jan 2017 11:37:10 +04</pubDate>				</item> 								<item><title><![CDATA[Change Management  - London Training For Excellence , Online ]]></title><link>https://courses.laimoon.com/course/change-management-and-organisational-development/online</link>				  <description>				  <![CDATA[						<strong>Introduction:</strong><br
/><br
/>Change management is a structured approach to transitioning individuals, teams and businesses from a current state to a desired future state. During the course delegates will learn how to design a change programme which allows for each stage of the Change ; They will consider how change is likely to impact individuals and why adopting a people focused change management plan is critical to ; Delegates will practice identifying stakeholders and crafting messages that positively influence them and minimise disruption.<br
/><br
/>Most changes mean people will need to learn new skills or ways of doing things, so the course also covers education and learning support for change in the form of coaching, counselling and ; Other areas covered during the course include:<ul><li>Building organisational readiness for change</li><li>Preparing for resistance</li><li>Embedding the change</li><li>Measuring progress</li></ul>By the end of the course delegate will not only understand change, but they will be ready to lead others in successfully embracing changes in the business environment.<br
/><br
/><strong>Objective:</strong><br
/><br
/>By&nbsp;the end of this interactive programme,&nbsp;you&nbsp;will be able to:<ul><li>Recognise that businesses are unique, multi-faceted and&nbsp;dependent on external factors</li><li>Understand some of the changes taking place in business and management today</li><li>Appreciate&nbsp;how changes can allow&nbsp;your business to grow</li><li>Understand&nbsp;how you/your business need to adapt to respond to changes</li><li>Understand why members of staff may want the business to remain as it is</li><li>Work on restructuring&nbsp;your business to remain successful in the face of unknown changes</li></ul><p>Cost: 4000 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 11 Jan 2017 11:37:09 +04</pubDate>				</item> 								<item><title><![CDATA[Corporate Governance and Business Management  - London Training For Excellence , Online ]]></title><link>https://courses.laimoon.com/course/corporate-governance-and-business-management/online</link>				  <description>				  <![CDATA[						This Corporate Governance training course helps delegates to plan, formulate and implement modern international corporate governance principles. The topics covered by this programme are blended with case studies drawn from recent international precedents. Workshop projects that simulate real-life experiences will help to reinforce key principles of corporate governance.<br
/>This course starts by presenting the new role of board committees and directors&#39; responsibilities and powers, and continues with best practice in implementation of governance in day-to-day activities. Costs and benefits of best practice governance are put into perspective, to open the discussion about stakeholder relationship management. The course will also discuss the challenges of implementing best practice corporate governance in emerging markets and will include the specific requirements of banks and financial institutions.<p>Cost: 4000 USD</p><p>Duration: 3 Days</p>					]]>				  </description>				  <pubDate>Wed, 11 Jan 2017 11:37:09 +04</pubDate>				</item> 								<item><title><![CDATA[Business Systems: Analysis and Design  - London Training For Excellence , Online ]]></title><link>https://courses.laimoon.com/course/business-systems-analysis-and-design/online</link>				  <description>				  <![CDATA[						<strong>Introduction:</strong><br
/><br
/>Business analysis is a critical process that drives the project life cycle. The business analyst, acting as an intermediary between the business and technical communities, analyzes competing business needs and develops plans to implement the projects that support stakeholder objectives. In this course, you gain foundational knowledge of the role and function of the business analyst. You also learn to apply a clearly defined business analysis framework.<br
/><br
/><strong>Objective:</strong><ul><li>Perform key functions of the business analyst.</li><li>Apply a solid business analysis framework.</li><li>Evaluate and prioritize the feasibility of various business initiatives.</li><li>Quantify appropriate benefits and costs to support a business case.</li><li>Plan a detailed requirements development process using best practices.</li><li>Deliver the requirements package and support downstream development.</li><li>System analysis fundamentals.</li><li>Information requirement analysis.</li><li>The analysis process (models and methods).</li><li>Design process.</li><li>Implementation and testing process.</li></ul><p>Cost: 4000 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Wed, 11 Jan 2017 11:37:09 +04</pubDate>				</item> 					</channel></rss>