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Electronic Document Management System (EDMS) Techniques - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Mon, 15 Dec 2025 20:39:41 +04

Overview

The document management system is an IT-based system which helps track and store electronic documents. To keep track of different versions of documents modified by different users, Document Management plays a very vital role. It is often viewed as a module of enterprise content management systems and related to digital asset management, document imaging, workflow systems and records management systems.

An a (EDMS) is a software solution designed to organize, store, manage, and track electronic documents and digital content within an organization. The "Electronic Document Management System" course is designed to provide professionals with a comprehensive understanding of EDMS principles and techniques for effectively managing digital documents and ;Throughout the course, participants will delve into fundamental topics related to EDMS, including document capture, storage, retrieval, version control, and security. Emphasis is placed on understanding the benefits of transitioning from paper-based document management to electronic document management, such as improved accessibility, efficiency, and compliance with regulatory requirements.

Objective

Grasp the core concepts of Document Management Systems (DMS)
Understand the complete document lifecycle process
Learn unified archiving and indexing principles
Develop actionable plans for a document and records management framework
Effectively manage and control document flow across departments
Gain knowledge of scanning, indexing, and archiving procedures
Automate office processes related to documentation
Comprehend compliance requirements, including ISO 9000 and other regulatory standards
Explore the technologies used in Electronic Document Management Systems (EDMS)
Implement automation in business workflows and document processing
Ensure proper approval protocols are maintained throughout document flow
Track and manage versioning and revisions throughout a document’s history

Cost: 4250 USD

Duration: 5 Days

Effective administration skills - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Mon, 15 Dec 2025 20:26:29 +04

Overview

Effective administration skills are essential for individuals in administrative roles to efficiently manage office operations, handle tasks, and support organizational objectives. The "Effective Administration Skills" course is designed to equip participants with the necessary knowledge and practical skills to excel in administrative roles and contribute to the smooth functioning of their organizations.

This program is designed to enhance the administrative capabilities of professionals, enabling them to manage tasks, processes, and resources more effectively. It focuses on developing organizational, planning, and communication skills that are essential for smooth and efficient office operations.

To manage an office effectively you need to first manage yourself, and then manage your time, tasks, and others in order to achieve maximum success. This course will help increase your motivation and confidence through understanding of principles and best practices of successful office management.

You will learn to prioritise, plan, and solve problems not just to get your work done on time, but to have continuous improvement in productivity.

Cost: 4250 USD

Duration: 5 Days

Advance Office Management, Effective Communication Skills - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 11 Dec 2025 00:00:24 +04

Overview

This Course is specially designed to enhance Communication skills and gain advanced skills in Office Management. It will help identify key features of the role and will navigate through all the components and techniques for operating an efficient support team. This course will update your interpersonal skills, communication skills and other skills required to have effective office management and gain advanced administrative skills.

The "Advanced Office Management and Effective Communication Skills" course is designed to equip professionals with the advanced skills and strategies necessary to excel in office management roles and communicate effectively in the workplace. Geared towards office managers, administrative professionals, and team leaders, this course offers an in-depth exploration of advanced office management techniques and communication strategies.

Objectives

Learning new administrative techniques is required to meet challenges
Enhance Communication Skills
Planning and Organising effective workflow
How to create a productive office environment
Exhibit efficient communication skills
Becoming technically proficient to stay connected with the office

Cost: 4250 USD

Duration: 5 Days

Administration and Office Management Female Professional - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Wed, 10 Dec 2025 20:51:01 +04

Overview

The roles of office professionals have evolved over recent years to include additional responsibilities and require advanced skills, such as the ability to tackle complex tasks, build relationships, deal with conflict and make difficult decisions. Office professionals must be emotionally intelligent leaders, be prepared to take risks, be creative, be team players, represent their managers and departments, and communicate effectively. This interactive, discussion-based course will allow participants to learn and develop these skills. Participants will return to their workplaces empowered and able to contribute even more effectively to the success of their organization.

The "Administration and Office Management for Female Professionals" course is designed to empower women in the workplace with the essential skills and knowledge needed to excel in administrative roles and office management positions. Geared towards female professionals across various industries, this course offers practical insights and strategies for navigating the unique challenges and opportunities faced by women in administrative roles.

Cost: 4250 USD

Duration: 5 Days

Advanced Office Administration & Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Wed, 10 Dec 2025 20:43:17 +04

Overview

Effective office management is one of the important parts of the job every office manager comes across. They are required to be equipped with relevant knowledge skills vision to remain competitive in the ;

This course, Advanced Office Management & Effective Administration Skills, is tailored for Office Managers, Secretaries, and Administrators with a specific focus on enhancing interpersonal and communication skills at an advanced level. It incorporates cutting-edge tools and techniques to help office managers, administrators, and secretaries refine and expand their skills, ensuring continued competence in their roles.

The course addresses behavioural skills and emphasises the effective use of technology for optimal productivity. It covers essential aspects of administration/office management, offering insights into diverse approaches for fostering an efficient office and support team. The program aims to cultivate key skills that empower delegates to increase their effectiveness and job satisfaction. Emphasising the significance of understanding office management and possessing strong communication skills, the course encompasses various essential elements.

Cost: 4250 USD

Duration: 5 Days

Effective Contract Administration - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague,Dubai,Mumbai

Thu, 23 May 2019 14:56:36 +04

Contract Law plays very important role in business and help protecting your business interests also your company’s rights. This course will take you through learning how and when contract is formed, analysing various terms in the contract, identifying various factors that can quash contract and ways to discharge contract also ways to protect the company if there is a breach of contract. The course will give you some real examples, case studies that will give you an opportunity to apply the knowledge attain to an actual situation.

Objective

Effectively conduct contract administration and manage change
Interpret contracts and recognize terms and conditions that protect or threaten you Keep contracts and subcontracts on track every step of the way
Modify, terminate and closeout contracts
Apply hands-on systems for performance monitoring and swiftly spot and correct problems
Document a contract administration plan

Cost: 4500 USD

Duration: Upto 5 Days

Office Management and Effective Communication Skills - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich,Dubai,Mumbai,United Kingdom

Tue, 16 Apr 2019 16:04:59 +04

This Advanced Office Management & Effective Administration Skills course is designed specifically for the Office Managers, Secretaries and Administrators to enhance the interpersonal skills, communication skills at top level with all the tools and advances techniques and aims to help office managers, administrators and secretaries refresh and build on their skills in order to remain competent in their working ;This course tackles all these behavioural skills while focusing on areas related to the use of technology to get things done effectively and ;
The course will cover the major factors of an administration/office management role and will highlight the different approaches for an effective office and support team. IT will build key skills that will help delegates to enhance their effectiveness while achieving greater job satisfaction. It is very important to understand the office management and having great communication skills. The course will include key ;

Communication skills
Interpersonal skills
Time management skills
Planning & organisational skills
Critical-thinking skills
Office Management
Administrative skills

Cost: 4500 USD

Duration: Upto 5 Days

Organizational Development Professional - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Mon, 14 May 2018 12:43:23 +04

Day 1: Overview
* Introduction to the field of Organizational Development
* The Main Conceptual Framework of OD
* OD History and Pioneers
* Action Research Model
* Identifying Needs
* Assessing the organization readiness for development
* How OD has benefited HR and the organization?

Day 2: Analytics
* Creating Data Collection Tools
* Preparing and Facilitating Feedback Sessions
* Conducting Interviews and Feedback
* Big Data
* Collecting and Analyzing Data
* Presenting Data and Observations
* Data collection plan
* Gaining Agreement and Buy-in
* Setting Priorities

Day 3: Strategy
* Origins of strategy
* Strategic Planning
* SWOT analysis
* Vision statement
* Mission statement
* Strategic Goals
* OD strategy
* Competency Centricity
* Compensation Centricity
* Performance Centricity
* Identifying Action Plans
* Creating Project Plans

Day 4: Change
* Designing OD Interventions
* Organizing Customer Needs
* What is change management?
* Implementing Change Management Process
* Internal Customer Satisfaction and Engagement
* Evaluating Results
* Sustaining Change

Day 5: Maintenance
* Preparing the organization for Maintenance
* Creating a preventive system
* Spending versus end results ROI
* Auditing sustainability
* Proactivity and continuous development
* Dialogic versus Diagnostic

Cost: 3995 USD

Duration: 5 Days

Advanced Records Management and Document Control - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Sun, 13 May 2018 13:11:52 +04

1- The principles of managing information
The organization: How your information is managed today
Definitions: Understanding what the information terms mean
Document control and records management: Similarities and differences
Your organization
* Identifying its type
* Identifying its staff
* Identifying its information
Defining information goals for the organization
* How to achieve information goals

2- Document control and records management program development process
Business case
* Defining the purpose
* What to include
* Objectives of the case
Document Control specifics
Records Management specifics
Records review
* Identification of documents and records
* Critical information, documents and records
* Electronic and physical formats
* Storing records

3- Characteristics of a document control and records management program
File plans
* Challenges and problems
* Classification of records
Retention and disposition
* Laws, regulations, standards and business requirements
* Developing a retention schedule
Privacy and protection
* Transparency
* Integrity
* Security
Business, historical and preservation archives

4- People, responsibilities and information awareness
Psychology of filing
Accountability
Communication and collaboration
Creating the information management message
Knowledge transfer
* Developing the education package
Sponsorship and guidance from senior management

5- Planning and action
Information management strategy
* Development of a plan to deliver document and records management
* Policy and guidance writing
* Information asset register
* Document control and records management process plans
* Change management
Risk and recovery: Disaster prevention and continuity planning
Education program
Creating an action plan

Cost: 3995 USD

Duration: 5 Days

Efficient Administration Skills - Convertas , Dubai,United Arab Emirates

Sun, 25 Feb 2018 15:08:04 +04

Day 1
The Administrator as part of the support team
· Understanding your role within your team
· Building an excellent professional image
· Strategies for an outstanding team player
· Understanding your team player style
· Having the right attitude to excel
The modern administrator's highly needed abilities
· Building information expertise
· Seeing through obstacles and building on talents and strengths
· Maturity and political skills
· Adaptability to a changing office environment
· Gaining credibility
· Taking the initiative

Day 2
Verbal communication
· Why we misunderstand other people
· Choosing the right communication medium
· Building excellent relations with your manager and colleagues
· Overcoming communication barriers
· Communicating with assertiveness and self-confidence
· Understanding cultural differences
· Strategies for greater visibility and influence

Day 3
Effective written communication
· Ingredients of a professionally written document
· Key techniques for effective e-mails
· Dos and don'ts of business writing
· Email writing principles and etiquette
· Building rapport and writing with credibility

Day 4
Telephone handling best practices
· Professional telephone behavior
· Key competencies for success
· The can-do service driven approach
· Handling difficult callers
Effective time planning
· Identifying and controlling your time wasters
· Setting your priorities and working standards
· Maximizing your efficiency
· Planning and organizing a productive work day

Day 5
Memory reinforcement techniques
· Your memory as a business tool
· Why we forget
· Daily memory practice and training
· Techniques to increase concentration
· Remembering 'by association' and linking
· Using acronyms and the method of loci
· Strategies to remembering names

Cost: 3995 USD

Duration: 5 Days

Time Management and Stress Control - Convertas , Dubai,United Arab Emirates,Malaysia,Turkey,United Kingdom

Tue, 17 Oct 2017 16:15:32 +04

Day 1:
Time management challenges and assessment
· Definition of time management
· Time management challenges
· Modern time management
· Major time wasters
– Self-imposed time wasters
– System-imposed wasters
· Time management assessment
Time Mastery Profile components
· Adopting the right attitude
· Setting smart goals
· Setting top priorities
· Conducting a rigorous analysis
· Preparing a successful plan
· Preparing a detailed schedule
· Avoiding continuous interruptions
· Planning efficient meetings
· Handling written communications
· Mastering the delegation process
· Avoiding the harm of procrastination
· Improving the use of team time

Day 2:
Global guides on personal effectiveness
· The 7 habits of highly effective people
- The 7 habits explained
- The circle of concern and circle of influence exercise
· Mindset: the new psychology of success
- Learning to fulfill our potential
- The mindset exercise
· The one thing
- The one thing rules: first set
- The one thing rules: second set
· The 10 natural laws of successful time and life management
- Part 1: managing your time
- Part 2: managing your life
· Getting things done
- Getting things done: simplified
- Getting things done: the cycle

Day3:
Stress symptoms and causes
· Definition of stress
· Myths about stress
· Stress symptoms
· Categories of stress symptoms
· Causes of stress
· Your personal stress test
· Your stress level
· Your current coping strategies
Stress management techniques
· Ways to deal with stress
· Emergency stress stoppers
· Other factors that reduce stress
- Exercise and diet
- Support network, attitude and outlook
- Emotional control and sleep

Cost: 3195 USD

Duration: 3 Days

Records Management and Document Control - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Tue, 17 Oct 2017 15:30:53 +04

Day 1: The principles of managing information
· The organization: How your information is managed today
· Definitions: Understanding what the information terms mean
· Document control and records management: Similarities and differences
· Your organization
* Identifying its type
* Identifying its staff
* Identifying its information
· Defining information goals for the organization
* How to achieve information goals

Day 2: Document control & records management program development process
· Business case
* Defining the purpose
* What to include
* Objectives of the case
· Document Control specifics
· Records Management specifics
· Records review
* Identification of documents and records
* Critical information, documents and records
* Electronic and physical formats
* Storing records

Day 3: Characteristics of a document control and records management program
· File plans
* Challenges and problems
* Classification of records
· Retention and disposition
* Laws, regulations, standards and business requirements
* Developing a retention schedule
· Privacy and protection
* Transparency
* Integrity
* Security
· Business, historical and preservation archives

Cost: 3195 USD

Duration: 3 Days

Executive & Personal Assistant - Convertas , Dubai

Sun, 30 Jul 2017 22:00:58 +04

Day 1
The role of the office manager and administrator
· Competencies for success
· Identifying an administrator role
Effective verbal and written communication skills
· Positive attitude
· Being assertive
· Dealing with the boss, colleagues, subordinates and clients
· Preparing professional presentations
· Professional business writing
· Style and layout

Day 2
Serving internal and external customer
· Understanding needs of internal and external customers
· Overriding barriers
· Providing the excellent service
· Handling complaints
Stress management techniques
· Causes and symptoms
· Identifying your stressors
· How stress affects performance
· Stress management plan

Day 3
Managing time
· Identifying and eliminating time wasters
· Setting priorities
· Planning and managing time for self and others
· Preparing time logs and learning from them
Organizing meetings
· Elements of an effective meeting
· Preparing the agenda
· Taking minutes of meetings
Using the telephone properly
· Professional telephone behavior
· Effective listening
· Professional handling of an incoming call
· Identifying and dealing with common phone problems

Cost: 3195 USD

Duration: 3 Days

Administration and Office Management - Convertas , Dubai

Sun, 30 Jul 2017 21:51:25 +04

Day 1:
1- The role of the office manager and administrator
· Perception versus reality
· The 3Ds of successful administrators: dramatically and demonstrably different
· Competencies required for success
· What it takes to be a 'star' at work
· Identifying your role

Day 2:
1- Effective verbal and written communication skills
· Improving credibility and gaining recognition
· Importance of having positive attitude
· Being assertive
· Selling your ideas to the boss, colleagues, subordinates and clients
· Preparing a professional presentation
· What constitutes professional business writing
· Style and layout
· Obtaining your objective with the reader
· Readers' expectations
2- Using the telephone properly
· Professional telephone behavior
· Rules for good listening
· Steps in professional handling of an incoming call
· Dealing with difficult callers
· Identifying common phone problems and formulating solutions

Day 3:
1- Serving the internal and external customer
· Understanding the needs of internal and external customers
· Removing services barriers
· Providing excellent service
· Breaking down the silo mentality
· Handling complaints
2- Managing time

· Identifying and eliminating time wasters
· Setting goals and priorities
· Using measures to control and improve your effectiveness
· Planning and managing time for self and others
· Preparing time logs and learning from them

Day 4:
1- Organizing meetings
· Elements of an effective meeting
· Preparing the agenda
· Meeting common time wasters
· Taking minutes of meetings
· Responsibilities of meeting leaders and participants
2- Stress management techniques
· Causes and symptoms
· Identifying your stressors
· How stress affects performance
· Formulating a comprehensive stress management plan

Cost: 3495 USD

Duration: 4 Days

Effective Report Writing Workshop - Convertas , Dubai

Tue, 30 May 2017 17:29:26 +04

Objective

Consider the data needed to start a report with
Identify ways to improve your current practices in report writing
The 7 C's in business writing
The right approach for reporting various situations
Using graphics properly in reports
Content management for reports and coherence in writing

Outline

Why Reporting
Types of Reports
Planning for Report writing
Gathering Information
Practice work: Preparing a work plan for the report
Planning Informative Reports
Organizational Strategies for Informative Reports
Planning Analytical Reports
Organizational strategies for analytical reports
Drafting report content
Report Introduction and body
(Practice work: Writing the introduction part for the report)
Using technology to craft reports
Placing Graphics in the Report
Constructing textual graphics
Some general types of Short Reports
(Practice work: Writing body of the report)
Direct and indirect approach to writing
The 7 C's in writing
The "You" approach in report writing
The art of proof reading
Packaging ethics for reports Oral, telephonic and email reporting hints and ethics

Cost: 3995 USD

Duration: 5 Days