Laimoon.com

Organizational Development Professional - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Mon, 14 May 2018 12:43:23 +04

Day 1: Overview
* Introduction to the field of Organizational Development
* The Main Conceptual Framework of OD
* OD History and Pioneers
* Action Research Model
* Identifying Needs
* Assessing the organization readiness for development
* How OD has benefited HR and the organization?

Day 2: Analytics
* Creating Data Collection Tools
* Preparing and Facilitating Feedback Sessions
* Conducting Interviews and Feedback
* Big Data
* Collecting and Analyzing Data
* Presenting Data and Observations
* Data collection plan
* Gaining Agreement and Buy-in
* Setting Priorities

Day 3: Strategy
* Origins of strategy
* Strategic Planning
* SWOT analysis
* Vision statement
* Mission statement
* Strategic Goals
* OD strategy
* Competency Centricity
* Compensation Centricity
* Performance Centricity
* Identifying Action Plans
* Creating Project Plans

Day 4: Change
* Designing OD Interventions
* Organizing Customer Needs
* What is change management?
* Implementing Change Management Process
* Internal Customer Satisfaction and Engagement
* Evaluating Results
* Sustaining Change

Day 5: Maintenance
* Preparing the organization for Maintenance
* Creating a preventive system
* Spending versus end results ROI
* Auditing sustainability
* Proactivity and continuous development
* Dialogic versus Diagnostic

Cost: 3995 USD

Duration: 5 Days

Advanced Records Management and Document Control - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Sun, 13 May 2018 13:11:52 +04

1- The principles of managing information
The organization: How your information is managed today
Definitions: Understanding what the information terms mean
Document control and records management: Similarities and differences
Your organization
* Identifying its type
* Identifying its staff
* Identifying its information
Defining information goals for the organization
* How to achieve information goals

2- Document control and records management program development process
Business case
* Defining the purpose
* What to include
* Objectives of the case
Document Control specifics
Records Management specifics
Records review
* Identification of documents and records
* Critical information, documents and records
* Electronic and physical formats
* Storing records

3- Characteristics of a document control and records management program
File plans
* Challenges and problems
* Classification of records
Retention and disposition
* Laws, regulations, standards and business requirements
* Developing a retention schedule
Privacy and protection
* Transparency
* Integrity
* Security
Business, historical and preservation archives

4- People, responsibilities and information awareness
Psychology of filing
Accountability
Communication and collaboration
Creating the information management message
Knowledge transfer
* Developing the education package
Sponsorship and guidance from senior management

5- Planning and action
Information management strategy
* Development of a plan to deliver document and records management
* Policy and guidance writing
* Information asset register
* Document control and records management process plans
* Change management
Risk and recovery: Disaster prevention and continuity planning
Education program
Creating an action plan

Cost: 3995 USD

Duration: 5 Days

Efficient Administration Skills - Convertas , Dubai,United Arab Emirates

Sun, 25 Feb 2018 15:08:04 +04

Day 1
The Administrator as part of the support team
· Understanding your role within your team
· Building an excellent professional image
· Strategies for an outstanding team player
· Understanding your team player style
· Having the right attitude to excel
The modern administrator's highly needed abilities
· Building information expertise
· Seeing through obstacles and building on talents and strengths
· Maturity and political skills
· Adaptability to a changing office environment
· Gaining credibility
· Taking the initiative

Day 2
Verbal communication
· Why we misunderstand other people
· Choosing the right communication medium
· Building excellent relations with your manager and colleagues
· Overcoming communication barriers
· Communicating with assertiveness and self-confidence
· Understanding cultural differences
· Strategies for greater visibility and influence

Day 3
Effective written communication
· Ingredients of a professionally written document
· Key techniques for effective e-mails
· Dos and don'ts of business writing
· Email writing principles and etiquette
· Building rapport and writing with credibility

Day 4
Telephone handling best practices
· Professional telephone behavior
· Key competencies for success
· The can-do service driven approach
· Handling difficult callers
Effective time planning
· Identifying and controlling your time wasters
· Setting your priorities and working standards
· Maximizing your efficiency
· Planning and organizing a productive work day

Day 5
Memory reinforcement techniques
· Your memory as a business tool
· Why we forget
· Daily memory practice and training
· Techniques to increase concentration
· Remembering 'by association' and linking
· Using acronyms and the method of loci
· Strategies to remembering names

Cost: 3995 USD

Duration: 5 Days

Time Management and Stress Control - Convertas , Dubai,United Arab Emirates,Malaysia,Turkey,United Kingdom

Tue, 17 Oct 2017 16:15:32 +04

Day 1:
Time management challenges and assessment
· Definition of time management
· Time management challenges
· Modern time management
· Major time wasters
– Self-imposed time wasters
– System-imposed wasters
· Time management assessment
Time Mastery Profile components
· Adopting the right attitude
· Setting smart goals
· Setting top priorities
· Conducting a rigorous analysis
· Preparing a successful plan
· Preparing a detailed schedule
· Avoiding continuous interruptions
· Planning efficient meetings
· Handling written communications
· Mastering the delegation process
· Avoiding the harm of procrastination
· Improving the use of team time

Day 2:
Global guides on personal effectiveness
· The 7 habits of highly effective people
- The 7 habits explained
- The circle of concern and circle of influence exercise
· Mindset: the new psychology of success
- Learning to fulfill our potential
- The mindset exercise
· The one thing
- The one thing rules: first set
- The one thing rules: second set
· The 10 natural laws of successful time and life management
- Part 1: managing your time
- Part 2: managing your life
· Getting things done
- Getting things done: simplified
- Getting things done: the cycle

Day3:
Stress symptoms and causes
· Definition of stress
· Myths about stress
· Stress symptoms
· Categories of stress symptoms
· Causes of stress
· Your personal stress test
· Your stress level
· Your current coping strategies
Stress management techniques
· Ways to deal with stress
· Emergency stress stoppers
· Other factors that reduce stress
- Exercise and diet
- Support network, attitude and outlook
- Emotional control and sleep

Cost: 3195 USD

Duration: 3 Days

Records Management and Document Control - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Tue, 17 Oct 2017 15:30:53 +04

Day 1: The principles of managing information
· The organization: How your information is managed today
· Definitions: Understanding what the information terms mean
· Document control and records management: Similarities and differences
· Your organization
* Identifying its type
* Identifying its staff
* Identifying its information
· Defining information goals for the organization
* How to achieve information goals

Day 2: Document control & records management program development process
· Business case
* Defining the purpose
* What to include
* Objectives of the case
· Document Control specifics
· Records Management specifics
· Records review
* Identification of documents and records
* Critical information, documents and records
* Electronic and physical formats
* Storing records

Day 3: Characteristics of a document control and records management program
· File plans
* Challenges and problems
* Classification of records
· Retention and disposition
* Laws, regulations, standards and business requirements
* Developing a retention schedule
· Privacy and protection
* Transparency
* Integrity
* Security
· Business, historical and preservation archives

Cost: 3195 USD

Duration: 3 Days

Executive & Personal Assistant - Convertas , Dubai

Sun, 30 Jul 2017 22:00:58 +04

Day 1
The role of the office manager and administrator
· Competencies for success
· Identifying an administrator role
Effective verbal and written communication skills
· Positive attitude
· Being assertive
· Dealing with the boss, colleagues, subordinates and clients
· Preparing professional presentations
· Professional business writing
· Style and layout

Day 2
Serving internal and external customer
· Understanding needs of internal and external customers
· Overriding barriers
· Providing the excellent service
· Handling complaints
Stress management techniques
· Causes and symptoms
· Identifying your stressors
· How stress affects performance
· Stress management plan

Day 3
Managing time
· Identifying and eliminating time wasters
· Setting priorities
· Planning and managing time for self and others
· Preparing time logs and learning from them
Organizing meetings
· Elements of an effective meeting
· Preparing the agenda
· Taking minutes of meetings
Using the telephone properly
· Professional telephone behavior
· Effective listening
· Professional handling of an incoming call
· Identifying and dealing with common phone problems

Cost: 3195 USD

Duration: 3 Days

Administration and Office Management - Convertas , Dubai

Sun, 30 Jul 2017 21:51:25 +04

Day 1:
1- The role of the office manager and administrator
· Perception versus reality
· The 3Ds of successful administrators: dramatically and demonstrably different
· Competencies required for success
· What it takes to be a 'star' at work
· Identifying your role

Day 2:
1- Effective verbal and written communication skills
· Improving credibility and gaining recognition
· Importance of having positive attitude
· Being assertive
· Selling your ideas to the boss, colleagues, subordinates and clients
· Preparing a professional presentation
· What constitutes professional business writing
· Style and layout
· Obtaining your objective with the reader
· Readers' expectations
2- Using the telephone properly
· Professional telephone behavior
· Rules for good listening
· Steps in professional handling of an incoming call
· Dealing with difficult callers
· Identifying common phone problems and formulating solutions

Day 3:
1- Serving the internal and external customer
· Understanding the needs of internal and external customers
· Removing services barriers
· Providing excellent service
· Breaking down the silo mentality
· Handling complaints
2- Managing time

· Identifying and eliminating time wasters
· Setting goals and priorities
· Using measures to control and improve your effectiveness
· Planning and managing time for self and others
· Preparing time logs and learning from them

Day 4:
1- Organizing meetings
· Elements of an effective meeting
· Preparing the agenda
· Meeting common time wasters
· Taking minutes of meetings
· Responsibilities of meeting leaders and participants
2- Stress management techniques
· Causes and symptoms
· Identifying your stressors
· How stress affects performance
· Formulating a comprehensive stress management plan

Cost: 3495 USD

Duration: 4 Days

Effective Report Writing Workshop - Convertas , Dubai

Tue, 30 May 2017 17:29:26 +04

Objective

Consider the data needed to start a report with
Identify ways to improve your current practices in report writing
The 7 C's in business writing
The right approach for reporting various situations
Using graphics properly in reports
Content management for reports and coherence in writing

Outline

Why Reporting
Types of Reports
Planning for Report writing
Gathering Information
Practice work: Preparing a work plan for the report
Planning Informative Reports
Organizational Strategies for Informative Reports
Planning Analytical Reports
Organizational strategies for analytical reports
Drafting report content
Report Introduction and body
(Practice work: Writing the introduction part for the report)
Using technology to craft reports
Placing Graphics in the Report
Constructing textual graphics
Some general types of Short Reports
(Practice work: Writing body of the report)
Direct and indirect approach to writing
The 7 C's in writing
The "You" approach in report writing
The art of proof reading
Packaging ethics for reports Oral, telephonic and email reporting hints and ethics

Cost: 3995 USD

Duration: 5 Days