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Senior Secretaries and Personal Assistants Programme - Level 2 - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:14 +04

Course Introduction:
Build upon your foundational skills with this Level 2 course for senior secretaries and PAs. Enhance executive support capabilities, including advanced communication strategies, project management, and leadership support.

Course Outcomes:
Provide high standards of modern office practices and methodsEnhance managerial capabilities and career growth
Manage the work environment to fulfil both organisational success and individual performance
Be able to communicate effectively, handling challenges and duties professionally with confidence

Who Should Attend:
This course is ideal for Administrators, Office managers, executive secretaries and personal assistants seeking to build on essential practical skills to improve knowledge of office management and administration duties.

Course Topics:
Office Organisation

Practical solution-focused management skills
How to support good workflow in the office for employee productivity
How to manage the day-to-day running of the office
Dealing with suppliers and developing good buying relationships

Presentation Skills

Delivering professional and memorable presentations
How to write a speech for conferences and events
Proven public speaking tips and techniques for charismatic presentations
Managing nerves and overcoming fear of public speaking

Team-working

Creating winning teams key roles and team dynamic
The role of teams and team building
How to motivate staff and ensure results
How to create interventions for team conflicts and problems
The pitfalls of underperforming teams and how realign them

Time and Stress Management

Emotional intelligence vs. Intelligence Quotient (IQ)
The psychology of wellbeing and performance
How to deal with pressure and stress in the workplace
How to encourage high performance without creating stress

Travel Management

Making travel arrangements ( arranging flights accommodation visas)
Managing timelines and preparing contingencies
Negotiation with suppliers and getting the best quotes
Researching the best routes for a journey both locally and internationally

Cost: 4250 GBP

Duration: 5 Days

Senior Secretaries and Personal Assistants Programme Level 1 - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:14 +04

Course Introduction:
Designed for administrative professionals, this course enhances organisational, communication, and management skills. Learn to manage schedules, coordinate projects, and support senior management effectively.

Course Outcomes:
Provide high standards of modern office practices and methods
Enhance managerial capabilities and career growth
Manage the work environment to fulfil both organisational success and individual performance
Communicate effectively, handling challenges and duties professionally with confidence

Who Should Attend:
This course is ideal for Administrators, Office managers, executive secretaries and personal assistants seeking to build on essential practical skills to improve knowledge of office management and administration duties.

Course Topics:
Office Organisation

Practical solution-focused management skills
How to support good workflow in the office for employee productivity
How to manage the day-to-day running of the office
Dealing with suppliers and developing good buying relationships

Arranging Meetings and Taking Minutes

Best practice for handling meetings
The role of teams and team building
Taking accurate minutes and following up
Arranging the environment for best meeting atmosphere

Event Management

Planning arranging and monitoring events
Coordination and facilitation skills
How to manage different suppliers to deliver a successful event
Managing on time and on budget

Verbal Communication Skills

How to communicate clearly and concisely
How to express ideas and core objectives to diverse audiences
Communicating with a confident voice

Written Communication Skills

Report writing: structure theme and executive summary
Aiming reports to different stakeholders
Email communication best practice
Letter-writing skills

Cost: 4250 GBP

Duration: 5 Days

Executive PA Training (3-day) - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:13 +04

Course Introduction:
This intensive course is designed to enhance the skills of executive PAs. Covering advanced administrative responsibilities, time management, and executive support techniques.

Course Outcomes:
Examine the evolving role of the modern secretary
Carry out your duties more efficiently and effectively
Update and raise standards of office management
Align personal performance to organisational vision and success
Develop interpersonal skills and manage excellent teams
Enhance career opportunities and promotion capabilities

Who Should Attend:
This course is designed for senior secretaries, executive secretaries, personal assistants and top-level management secretaries aiming to improve their performance and maximise opportunities for promotion to executive positions.

Course Topics:
The role from the principles perspective

Delegation
Stakeholder management
Project management
Event management
Travel management
Time/diary management
Organisational psychodynamics - Eyes and ears
Going the extra mile

The role from the organisations perspective

Keeping the principle at his/her most effective
Managing meetings
Decision making and corporate governance
Corruption awareness

The role through the individuals perspective

Delegation clear roles and responsibilities
Managing upwards
Managing conflict maintaining professionalism

Cost: 3050 GBP

Duration: 3 Days

Executive PA Training - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
This comprehensive training is designed for executive personal assistants seeking to excel at the highest levels. It covers advanced administrative skills, executive support, time management, and strategic planning.

Course Outcomes:
Examine the evolving role of the modern secretary
Carry out your duties more efficiently and effectively
Update and raise standards of office management
Align personal performance to organisational vision and success
Develop interpersonal skills and manage excellent teams
Enhance career opportunities and promotion capabilities

Who Should Attend:
This course is designed for senior secretaries, executive secretaries, personal assistants and top-level management secretaries aiming to improve their performance and maximise opportunities for promotion to executive positions.

Course Topics:
The Skills and Understanding to provide professional support to executive level ministers directors and managers

Understanding effective delegation and agreeing levels of authority with the principle
Gaining a clear agreement of roles and responsibilities
Communicating on behalf of others
Managing key stakeholders on behalf of the principle
Time and diary management of both self and your principle

Project Management

The key principles of delivering large project to time cost and quality
Roles and responsibilities in project management
Understanding and supporting you principle in their role within large projects

Event Management

Creating an outline brief for approval
Creating a plan
Working with an event management team
Understanding protocols and the needs of VVIPs
Achieving satisfaction for all stakeholders

Change Management

Understanding why organisations need change projects
The principles of good change management
The likely effects of organisational change on individuals and the wider organisation

Workload Management

Keeping the principal at his/her most effective by good workload and diary management
Managing large amounts of email and correspondence some practical tips
Organisational psychodynamics being the principles eyes and ears
Going the extra mile

Decision-making and Corporate Governance

Understanding the need for corporate governance
Understanding the role of decision-making in corporate governance
Corporate schemes of delegation
Corruption awareness

Travel Management

Making travel arrangements ( arranging flights accommodation visas)
Managing timelines and preparing contingencies
Negotiation with suppliers and getting the best quotes
Researching the best routes for a journey both locally and internationally

Self-Management

Communication and interpersonal skills
Managing upwards
Managing conflict maintaining professionalism
Stress awareness and management
Going the extra mile- without causing longer term stress
Avoiding burn out

The Office of the Future

Techniques for effective remote working
The office without email
What can VR and office buddies offer to the modern office
Innovative office environmental design to increase staff well-being and performance

Cost: 7250 GBP

Duration: 10 Days

Coaching and Mentoring - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
Learn effective coaching and mentoring techniques to develop and empower individuals within your organisation. This course covers goal-setting, feedback, and the creation of a supportive environment.

Course Outcomes:
Maximise the achievement of an organisations vision through coaching and mentoring
Bring out the best of the skills, talents, contributions and qualities of all involved
Use modern correct skills and techniques
Achieve long-term organisational benefits

Who Should Attend:
Directors
Deputy Directors
Heads of Department
Senior Managers
General Managers
Team leaders
Project managers
Project leaders
All individual employees

Course Topics:
Characteristics and Benefits

Differences between coaching and mentoringCoaching and mentoring to improve organisational and individual performanceChoosing the most appropriate coaches and mentors
Criteria to identify those appropriate to be coached or mentored

Preparation

Setting objectives within a strategic context
Identifying and agreeing individual coaching and mentoring needs
How to become an influential coach or mentor
Structuring effective coaching and mentoring sessions

Skills for Success

Set clear targets for timescale and resource allocation
Ensure understanding of oral communication skills required
Reading and interpreting body language
Support without judgement

Overcoming the challenges

Retaining objectivity throughout a personal relationship
Maintaining motivation and enthusiasm on both sides
Giving and receiving constructive feedback
Avoiding dependency

Measuring Results and Contribution

Managing expectations on both sides
Setting appropriate short medium and long-term targets
Systematic regular and structured monitoring
Measuring return of investment of time money and people

Cost: 4250 GBP

Duration: 5 Days