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Advanced Customer Service Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Wed, 24 Dec 2025 20:41:56 +04

Overview

The Advanced Customer Service Management training course is designed to enhance participants’ ability to deliver exceptional customer experiences in complex and demanding service environments. The programme focuses on advanced service strategies, customer relationship management, and service excellence frameworks that drive customer loyalty and long-term business value.

Participants will develop the skills to analyse customer needs, manage challenging interactions, handle complaints effectively, and lead service teams to consistently high performance. The course also explores service quality measurement, customer feedback systems, and the use of digital tools to improve service delivery. By the end of the training, delegates will be equipped to design, manage, and continuously improve customer service operations aligned with organisational goals and customer expectations.

Cost: 4250 USD

Duration: 5 Days

Human Angle News Reporting - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Mon, 22 Dec 2025 20:05:38 +04

The Human-Angle News Reporting training programme equips journalists, correspondents, communication officers, and content creators with the skills to craft powerful, people-centred stories that resonate deeply with audiences. Human-angle reporting focuses on uncovering the personal experiences, emotions, and real-life impact behind events, policies, crises, and social issues.

This course provides participants with a strong foundation in identifying human-interest angles, conducting empathetic and ethical interviews, and transforming raw information into compelling narratives. Through a blend of practical exercises, case studies, and newsroom simulations, participants learn how to highlight the voices of individuals and communities while maintaining journalistic accuracy, fairness, and integrity.

The programme also explores the use of multimedia tools, digital storytelling techniques, and ethical standards required for reporting on vulnerable groups or sensitive situations. By the end of the training, participants will be able to produce impactful human-angle stories that inform, inspire, and drive public engagement and understanding.

Cost: 4250 USD

Duration: 5 Days

Advance Strategic Sales Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 19 Dec 2025 17:59:02 +04

Providing effective training in Sales and Marketing helps boost sales, increase profit, create brand image and also improve customers satisfaction. Any business life is completely depended on Sales and Marketing. It delivers a significant business benefit.

The role of a sales director is crucial in improving an organization’s revenue and sales. A good sales director can affect the overall performance of a business. The course is designed with lot of practical exercises, modern techniques, taking the delegates skills to an advanced level. This will help the delegates to attain the skills they require and implement what they learn in their work efficiently and to their highest potential. This course will help review overall sales strategies and how they can contribute in order to achieve desired positive outcome. It will set measurable objectives and standards with in the team and will boost the confidence in their performance and achieve the objectives.

Objective

Learning where improvement is needed in your representative’s sales process.
Building sales strategies
Penetrate new markets and expand relations with existing clients
Gain a deep understanding of commercial acumen
Developing and executing a personalized plan for improvement
Developing a system of analysis, accountability, and continuous improvement
Providing salespeople with a supportive presence and expert source of insight
Helping salespeople develop stronger relationships with customers

For Another Dates Please contact Us.

Cost: 4250 USD

Duration: 5 Days

Vendor Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 19 Dec 2025 17:14:52 +04

In this course, you will acquire the skills necessary to adeptly oversee vendors. Through practical exercises, a holistic understanding will be cultivated on the selection, motivation, and management of vendors.

The curriculum will introduce you to the procurement life cycle and emphasize the three crucial facets of successful vendor management: commitments, relationships, and metrics. Commitments involve the reciprocal obligations manifested in agreements, contracts, and statements of work. Relationships encompass the orchestration of interactions between the buyer and seller, ranging from governance protocols to negotiation dynamics. Metrics involve the collection of data throughout the procurement project, employed to assess performance. You will be equipped to design metrics that incentivize desired behavior and optimize value.

Objective

Understand the procurement lifecycle and its integration with effective vendor management
Explore the three core pillars that drive successful vendor management
Recognise the importance of clearly defined and mutually agreed commitments
Examine the key components of contracts, Statements of Work (SOWs), and Service Level Agreements (SLAs)
Understand the different types, purposes, and structures of vendor agreements
Apply change control processes and governance frameworks to manage contractual variations
Develop negotiation techniques that foster collaboration and long-term supplier relationships

Cost: 4250 USD

Duration: 5 Days

Strategic Planning and Goal Achievement - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 19 Dec 2025 00:06:56 +04

"Strategic Planning and Goal Achievement" is a comprehensive course designed to provide individuals and organizations with the knowledge, skills, and tools necessary to develop effective strategic plans and successfully achieve their goals.

Participants will learn how to conduct a strategic analysis of internal and external factors affecting their organization, including market trends, competitor analysis, and SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis. The course covers techniques for setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives that are aligned with the organization's strategic priorities.

Additionally, the course addresses the process of developing strategic plans and action plans to achieve organizational goals. Participants will gain insights into strategic planning frameworks, such as the Balanced Scorecard and OKR (Objectives and Key Results), and learn how to develop implementation plans, allocate resources effectively, and monitor progress towards strategic goals.
Furthermore, the course explores strategies for overcoming challenges and barriers to goal achievement. Participants will learn how to identify potential obstacles, develop contingency plans, and leverage best practices in change management to ensure successful implementation of strategic initiatives.

Moreover, the course covers techniques for measuring and evaluating the success of strategic plans and goal achievement. Participants will gain insights into key performance indicators (KPIs), metrics, and evaluation frameworks for assessing progress, identifying areas for improvement, and adjusting strategies as needed to stay on track towards achieving organizational goals.
Overall, "Strategic Planning and Goal Achievement" equips participants with the knowledge, skills, and tools necessary to develop and implement effective strategic plans that drive organizational performance and success. By mastering these essential concepts and techniques, participants can contribute to building a resilient and agile organization that is equipped to achieve its strategic objectives and thrive in today's dynamic business environment.

Cost: 4250 USD

Duration: 5 Days

Strategic Learning and Development Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 18 Dec 2025 23:52:42 +04

"Strategic Learning and Development Management" is a comprehensive course designed to equip learning and development professionals with the knowledge, skills, and strategies necessary to design, implement, and manage strategic learning initiatives within organizations. In today's rapidly evolving business landscape, organizations recognize the importance of investing in employee development to enhance skills, drive innovation, and achieve strategic objectives. Therefore, strategic management of learning and development is crucial for building a skilled workforce that can adapt to change, drive organizational growth, and maintain a competitive edge.

This course is designed to develop your knowledge and skills in designing, devoting and delivering world-class L&D practice in your organization. The course will wrap with a summary of the key learning points, followed by an action planning exercise to apply the acquired knowledge and skills immediately upon your return to work.

Participants will learn how to develop a strategic approach to learning and development that aligns with organizational objectives and addresses the needs of diverse learners. The course covers techniques for conducting learning needs assessments, designing tailored learning interventions, and evaluating the effectiveness of learning programs in achieving desired outcomes.

Cost: 4250 USD

Duration: 5 Days

Strategic Brand Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 18 Dec 2025 22:58:38 +04

A comprehensive and contemporary course on brand management that reveals, through practical exercises and world-class examples, how to use brand strategy to create a successful brand. The course takes a holistic view of branding from brief to creation and implementation.

Strategic Brand Management focuses on building, managing, and sustaining strong brands that create lasting value for organizations and customers. This programme explores the principles and practices that enable companies to differentiate themselves, foster customer loyalty, and achieve competitive advantage.

Key focus areas include:

Brand Strategy: Defining brand vision, positioning, and value proposition
Brand Identity and Equity: Developing and maintaining a consistent brand image across channels
Brand Communication: Crafting messages that resonate with target audiences and strengthen brand perception
Brand Performance Measurement: Monitoring brand equity, customer perception, and market impact
Managing Brand Challenges: Responding to market changes, competition, and reputational risks

Participants will gain practical tools and frameworks to strategically manage brands, enhance customer engagement, and drive long-term business growth.

Cost: 4250 USD

Duration: 5 Days

Sales Techniques and Sales Communication - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 18 Dec 2025 22:44:45 +04

In any competitive environment, the ability of sales leaders of an organisation to manage often complex challenges and environments will ultimately determine its ongoing success. To thrive and grow, sales leaders need to have the ability to think and act differently as circumstances dictate and take their people with them. Through a combination of strategic, high-performance and self-aware leadership and transformative sessions, it will give those in attendance the tools to enhance their performance and decision-making skills. It also focuses on both your organisational and personal impact as a sales leader.

This programme provides a comprehensive understanding of modern sales techniques and effective sales communication strategies to drive business growth and build strong customer relationships. Participants will learn how to engage prospects, influence buying decisions, and close deals while maintaining high levels of professionalism and ethical standards.

Key focus areas include:

Sales Techniques: Prospecting, lead generation, needs analysis, objection handling, and closing strategies
Sales Communication: Crafting persuasive messages, active listening, questioning techniques, and adapting communication to different customer profiles
Customer Relationship Management: Building trust, rapport, and long-term client relationships
Negotiation and Persuasion: Strategies to reach mutually beneficial agreements and enhance sales outcomes
Performance Measurement: Tracking sales metrics and evaluating communication effectiveness

By mastering these skills, participants will be equipped to increase sales effectiveness, improve client engagement, and achieve sustainable business results.

Cost: 4250 USD

Duration: 5 Days

Strategic Brand and Public Relations Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 18 Dec 2025 19:59:56 +04

This programme provides an integrated understanding of public relations, brand management, and strategic management, emphasizing their critical role in enhancing organizational reputation, competitiveness, and long-term success. It explores how effective communication, brand positioning, and strategic planning contribute to building trust, engaging stakeholders, and achieving business objectives.

Key focus areas include:

Public Relations: Managing communications, media relations, and stakeholder engagement to maintain a positive organizational image
Brand Management: Developing, positioning, and protecting the brand to differentiate in competitive markets and drive customer loyalty
Strategic Management: Formulating and executing strategies that align organizational resources and capabilities with long-term goals
Integrated Approach: Coordinating PR, branding, and strategic initiatives to support organizational growth, sustainability, and market influence

Participants will gain practical insights and tools to manage corporate reputation, strengthen brand value, and implement strategic initiatives that drive measurable business results.

Cost: 4250 USD

Duration: 5 Days

Protocol Etiquette Ceremonies and Managing VIP's - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 18 Dec 2025 19:39:13 +04

This comprehensive 5-day programme provides participants with the essential knowledge, skills, and behaviours required to excel in modern corporate etiquette, protocol management, professional communication, and cross-cultural interaction.

The course is designed to enhance skills which help you understand the behavioural differences of different kinds of people. It helps analyse the pattern and how to handle VIPs and make good public relations with the bureaucracy. It enables participants to discuss a large diversity of encounters, characters, everyday situations, conversations, and sometimes some rough events as ;

Objective

Understand the core principles of business etiquette and corporate protocol
Communicate professionally across cultures and organizational levels
Exhibit appropriate behavior in diverse business and formal settings
Plan and manage VIP visits, official events, and high-level engagements
Apply proper communication etiquette in emails, meetings, and phone interactions
Handle behavioral challenges and manage difficult personalities effectively

Cost: 4250 USD

Duration: 5 Days

Outbound Sales Techniques - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Wed, 17 Dec 2025 23:42:02 +04

Outbound sales techniques focus on proactively reaching out to potential customers to generate leads, build relationships, and close sales. Unlike inbound approaches, outbound sales involve targeted communication strategies to engage prospects who may not yet be aware of a company’s products or services.

Key focus areas include:

Prospecting and Lead Generation: Identifying and qualifying potential customers effectively
Effective Communication: Crafting compelling messages for calls, emails, and other outreach methods
Sales Pitching: Delivering persuasive presentations tailored to client needs
Objection Handling: Overcoming resistance and addressing client concerns professionally
Negotiation and Closing: Securing agreements while building long-term relationships
Performance Tracking: Monitoring outreach efforts, sales metrics, and conversion rates

Mastering outbound sales techniques enables sales professionals to drive revenue growth, expand market reach, and strengthen client engagement in a competitive marketplace.

Cost: 4250 USD

Duration: 5 Days

NLP Sales Techniques - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Wed, 17 Dec 2025 22:46:46 +04

NLP Sales Training will help build your confidence and charisma as your non-verbal communication skills grow. You will gain the tools to understand your client’s needs at a deeper level so you can communicate more clearly and directly, thus increasing your personal influence and persuasion during their buying experience. This training will help you feel confident, connect more with your prospective/ existing customers and increase your ability to influence and get your message across.

Objective

Understand the core principles of Neuro-Linguistic Programming (NLP) and their application in sales
Identify customer communication styles and decision-making patterns
Apply NLP techniques to build rapport and trust with prospects and clients
Use language patterns and questioning techniques to influence buying decisions ethically
Overcome objections and handle resistance more effectively
Enhance persuasion, negotiation, and closing skills
Improve sales performance through greater self-awareness and behavioral flexibility

Cost: 4250 USD

Duration: 5 Days

Client Relationship Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Wed, 17 Dec 2025 20:39:51 +04

Overview

Client Relations Management (CRM) is a crucial aspect of a business strategy focused on building and maintaining strong relationships with clients or customers. The “Client Relations Management” course is designed to equip professionals with the essential skills and strategies necessary to effectively manage client relationships and maximize customer satisfaction. Geared towards sales professionals, customer service representatives, account managers, and business owners, this course offers a comprehensive understanding of CRM principles and practices.

The way they communicate and manage these relationships is key to successful client retention and brand reputation. In our Client Relationship Skills workshop, a blend of performing arts and business expertise will empower you with those all-important techniques for sustaining and strengthening the business-client bond. They can enhance every step of the corporate journey: whether early career managers looking to develop core skills, seasoned Account Managers honing skills; or a mixed group with a variety of needs and experience.

By the end of the course, delegates will have:

Identify and prioritise key accounts
Increasing business revenue through effective CRM
The importance of client care in the business environment
Contribution of Customer care towards to quality service
Understand the benefits of high-level CRM and the part it plays in client retention
Understanding the service excellence and its strengths
Necessary attitudes for inspiring customer service
Develop the important skills necessary for an effective Customer Relationship Manager
Building rapport and creating strong working relationships
Effective Communication between the clients
Understanding the importance of interpersonal contact and behaviour

Cost: 4250 USD

Duration: 5 Days

Effective Techniques of Competitor Analysis - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Mon, 15 Dec 2025 19:46:55 +04

Overview

Effective competitor analysis is essential for businesses to gain insights into their competitive landscape, identify strengths and weaknesses, and develop strategic plans to gain a competitive advantage. The "Effective and Practical Techniques of Competitor Analysis" course is designed to provide professionals with the necessary knowledge and practical skills to conduct comprehensive competitor analysis effectively.

Competitor Analysis is a key area every professional does to understand their business presence. It gives you insight into your business standings and also knowledge of your competitors and their strengths and weaknesses. Analysing your competitors helps you understand the market and your power to deal with the competitors. It is an essential marketing and strategic tool. It provides both an offensive and defensive strategic tool to analyse opportunities and threats.

Additionally, the course covers practical techniques and tools for conducting competitor analysis, such as SWOT analysis, Porter's Five Forces framework, benchmarking, market research, and competitive intelligence gathering. Participants will learn how to gather and analyze relevant data, interpret findings, and derive actionable insights to inform business strategies and tactics.

Objective

Identify and understand your true competitors in the market.
Assess competitors’ current and potential market strategies.
Develop effective corporate and business-level strategic plans.
Apply various competitor analysis techniques effectively.
Produce comprehensive and insightful competitor analyses.
Profile direct competitors based on markets served, strengths and weaknesses, positioning, product offerings, pricing, promotion, distribution, and financial performance.
Transform competitor analysis insights into actionable business intelligence for informed decision-making.

Cost: 4250 USD

Duration: 5 Days

Digital Transformation - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Mon, 15 Dec 2025 18:26:38 +04

Overview

Digital transformation is a strategic process that organizations undertake to leverage digital technologies to drive significant changes in their business models, operations, and customer experiences. The "Digital Transformation" course is designed to provide professionals with a comprehensive understanding of digital transformation strategies and how they can be effectively implemented to stay competitive and thrive in today's digital age.

Digital Transformation is the organisational, cultural, and operational change of an industry, organisation or ecosystem through a smart integration of digital technologies, processes and competencies. It is the process of creating and modifying existing business processes, culture, and customer experiences using digital technologies to meet market requirements. Digital Transformation is not just about disruption or technology. It’s about value, people, optimisation and the capability to rapidly adapt when such is needed through an intelligent use of technologies and information.

This course provides participants with the knowledge and skills required to engage with clients in new ways and effectively navigate the rapidly evolving media landscape. It equips delegates with practical approaches and frameworks to manage digital transformation, covering areas from organizational change to the integration of new competencies.

Participants will also learn how to develop effective marketing strategies and manage digital marketing projects, enabling them to successfully plan, execute, and optimize digital initiatives in a dynamic business environment.

Objective

Develop a comprehensive understanding of the economic forces behind innovation, technological change, and market disruption.
Identify key areas for digitalization, including strategy, core processes, and enabling technologies.
Assess the impact of current digital technologies driving business transformation and advancement.
Explore the critical components required to build a digitally ready and resilient organization.
Gain proficiency in a comprehensive framework essential for achieving successful business transformation.

Cost: 4250 USD

Duration: 5 Days

Negotiation and Contract Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 12 Dec 2025 18:40:34 +04

This training course covers the three stages of contracting: negotiating the ‘deal’; documenting that deal in a robust but practical way, and managing the performance of the contract itself. This training course will help participants be aware of practices in other areas and industries, which can add significant value to their situations. Moreover, the training course will also allow considering matters from the perspective of the other party to a contract.

Course Objectives

Understand the need to negotiate the “deal” before structuring the contract documentation
Utilize the tools & techniques to assist in such negotiations & enhance the efficient
management of contract
Assess the drafting and modification of specific contract clauses using real examples
Introduce some of the differences in approach in different jurisdictions
Examine ways to avoid disputes or to manage them successfully
Practical tips for business professionals to deal with the consequences of non-performance
Developing negotiation skill sets to achieve the organization’s objectives
Discussing important aspects of price and cost analysis
Differentiating contract types and how they transfer risk
Explaining how to deal with volatile materials pricing and contract risks
Evaluating Performance-Based Service Contracting Methods

Cost: 4250 USD

Duration: 5 Days

Communication Skills Techniques of Public Relations - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 12 Dec 2025 17:20:54 +04

Overview

The "Communication Skills and Techniques of Public Relations" course is designed to provide professionals with a comprehensive understanding of communication principles and strategies specific to the field of public relations (PR). Geared towards PR practitioners, communication professionals, and aspiring PR professionals, this course offers an in-depth exploration of effective communication techniques and their application in PR contexts.

Throughout the course, participants will delve into fundamental topics related to communication skills, including verbal and nonverbal communication, active listening, empathy, persuasion, and negotiation. Emphasis is placed on understanding how these skills can be leveraged to build and maintain positive relationships with stakeholders, including clients, media, investors, and the public.

Objectives

Understand the core principles, functions, and strategic role of Public Relations within an organisation.
Develop effective verbal, written, and interpersonal communication skills essential for PR activities.
Learn techniques for crafting clear, persuasive, and audience-focused messages across various communication channels.
Gain the ability to manage media relations, prepare press releases, and respond confidently to media inquiries.
Understand how to build and maintain strong relationships with stakeholders, partners, and the public.
Enhance skills in crisis communication and learn how to manage reputational risks during challenging situations.
Learn how to plan, implement, and evaluate PR campaigns that align with organisational goals.
Gain insight into digital PR techniques, including social media engagement, online reputation management, and content strategies.
Develop confidence in public speaking, presentation delivery, and representing the organisation effectively.

Cost: 4250 USD

Duration: 5 Days

Client Relationship Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 12 Dec 2025 16:44:40 +04

Overview

Client Relations Management (CRM) is a crucial aspect of a business strategy focused on building and maintaining strong relationships with clients or customers. The "Client Relations Management" course is designed to equip professionals with the essential skills and strategies necessary to effectively manage client relationships and maximize customer satisfaction. Geared towards sales professionals, customer service representatives, account managers, and business owners, this course offers a comprehensive understanding of CRM principles and practices.

The way they communicate and manage these relationships is key to successful client retention and brand reputation. In our Client Relationship Skills workshop, a blend of performing arts and business expertise will empower you with those all-important techniques for sustaining and strengthening the business-client bond. They can enhance every step of the corporate journey: whether early career managers looking to develop core skills, seasoned Account Managers honing skills; or a mixed group with a variety of needs and experience.

By the end of the course, delegates will have:

Identify and prioritise key accounts
Increasing business revenue through effective CRM
The importance of client care in the business environment
Contribution of Customer care towards to quality service
Understand the benefits of high-level CRM and the part it plays in client retention
Understanding the service excellence and its strengths
Necessary attitudes for inspiring customer service
Develop the important skills necessary for an effective Customer Relationship Manager
Building rapport and creating strong working relationships
Effective Communication between the clients
Understanding the importance of interpersonal contact and behaviour

Cost: 4250 USD

Duration: 5 Days

Business Plan and Feasibility Study - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 12 Dec 2025 00:01:59 +04

Overview

The "Business Plan and Feasibility Study" course is designed to equip entrepreneurs, business owners, and aspiring business professionals with the essential skills and knowledge needed to develop comprehensive business plans and conduct feasibility studies for new ventures or business expansion. Geared towards individuals looking to start or grow their businesses, this course offers a practical and structured approach to assessing the viability and potential success of business ideas.

Objective

Establish the linkage between feasibility studies, business plan and company strategy
Understand the process of conducting a robust and dynamic feasibility study
Develop, execute and evaluate a feasibility study
Identify problems and opportunities within a business and define successful outcomes
Set business planning objectives
Integrating feasibility studies within a robust business plan

Cost: 4250 USD

Duration: 5 Days

Advance Strategic Sales Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 11 Dec 2025 19:28:05 +04

In any competitive environment, the ability of sales leaders of an organisation to manage often complex challenges and environments, will ultimately determine its ongoing success. To thrive and grow, sales leaders need to have the ability to think and act differently as circumstances dictate and take their people with them. Through a combination of strategic, high-performance and self-aware leadership and transformative sessions, it will give those in attendance the tools to enhance their performance and decision-making skills. It also focuses on both your organisational and personal impact as a sales leader.

The Advanced Strategic Sales Management programme is designed for senior sales professionals, managers, and business leaders who aim to enhance their strategic approach to driving revenue growth and market expansion. In today’s competitive landscape, sales leadership requires far more than managing targets—it demands a deep understanding of market dynamics, customer behaviour, competitive positioning, and long-term business strategy.

This advanced course focuses on developing the strategic capabilities required to design and implement high-impact sales strategies that align with organisational goals. Participants will explore advanced topics such as sales forecasting, key account management, data-driven decision-making, customer value optimisation, and performance analytics. The programme also highlights leadership competencies essential for motivating sales teams, managing complex negotiations, and building sustainable customer relationships.

Cost: 4250 USD

Duration: 5 Days

Advance Skills in Corporate Sales - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 11 Dec 2025 18:13:58 +04

The Advanced Skills in Corporate Sales programme is designed for sales professionals who manage high-value clients, complex sales cycles, and corporate accounts. In today’s competitive business environment, corporate sales requires more than product knowledge—it demands strategic thinking, strong negotiation skills, value-driven client engagement, and the ability to influence decision-makers across multiple levels of an organisation.

This advanced training equips participants with the competencies needed to build long-term corporate relationships, design tailored value propositions, and manage large accounts with confidence. The programme covers modern sales methodologies, key account management, advanced negotiation tactics, customer-centric selling, and techniques for driving measurable revenue growth. It also emphasises the use of data, CRM systems, sales analytics, and performance insights to support smarter decision-making.

By the end of this programme, participants will be prepared to
navigate complex corporate environments, strengthen client partnerships, and deliver high-impact sales solutions that support strategic business objectives.

Objectives

Creating productive campaigns
Planning how to increase certainty and forecast accuracy
Enhancing Communication Skills
Eliminating mistakes in selling process
Evaluating organisational structure and understanding the politics behind it
How to foresee changes happen in an organisation
Analysing consumer behaviour and developing the right relationship with them
Overcoming threats from the competitors
Analysing SWOT in the most efficient manner
Using strategies to plan an actions

Cost: 4250 USD

Duration: 5 Days

Advance Skills in PR Professionals - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 11 Dec 2025 18:07:00 +04

The Advanced Skills for PR Professionals programme is designed for communication specialists who want to elevate their strategic influence, strengthen media engagement, and manage complex reputation challenges effectively. In today’s fast-moving media landscape, PR professionals must go beyond traditional communication methods and demonstrate strategic thinking, digital fluency, and the ability to shape public perception with precision.

This advanced-level training provides participants with the tools and insights needed to plan and manage high-impact PR campaigns, engage confidently with the media, respond to crises, and build strong stakeholder relationships. The programme emphasises data-driven PR practices, modern storytelling, effective digital communication, and sophisticated reputation management techniques.

Objectives

Develop and implement advanced PR strategies that align with organisational goals and enhance brand positioning.
Strengthen media relations skills by crafting compelling narratives, engaging journalists, and managing high-level media interactions.
Master crisis communication techniques to respond effectively to reputational risks and manage public perception.
Utilise data-driven insights and analytics to measure PR impact, optimise campaigns, and demonstrate ROI.
Create persuasive communication materials including press releases, speeches, media statements, and thought-leadership content.
Leverage digital and social media tools to maximise audience engagement and maintain consistent brand messaging.
Build and maintain strong stakeholder relationships with government bodies, partners, influencers, and the public.
Manage complex PR campaigns from concept development to execution and evaluation.
Enhance public speaking and presentation skills to effectively represent the organisation at conferences and media events.
Apply advanced reputation management techniques to strengthen organisational credibility and trust.
Navigate ethical and legal considerations in PR to ensure transparency, accuracy, and responsible communication.
Lead and mentor PR teams using modern leadership practices for improved collaboration and performance.

Cost: 4250 USD

Duration: 5 Days

Advanced Sales Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 11 Dec 2025 18:03:13 +04

Develop and implement strategic sales plans that align with business goals and market demands.
Strengthen sales forecasting and pipeline management skills to improve accuracy and revenue predictability.
Analyse sales performance metrics to identify trends, diagnose challenges, and drive targeted improvements.
Lead and manage high-performing sales teams using advanced motivational, coaching, and performance management techniques.
Enhance customer relationship strategies to build loyalty, increase retention, and grow account value.
Apply advanced negotiation and deal management techniques to guide teams in closing complex, high-value opportunities.
Optimise sales processes and operations for efficiency, consistency, and scalability.
Leverage digital tools, CRM systems, and sales analytics to make informed business decisions.
Foster a high-performance sales culture grounded in accountability, continuous improvement, and results-driven behaviours.
Adapt sales strategies to market changes and navigate competition with agility and strategic foresight.

Cost: 4250 USD

Duration: 5 Days

Advance Sales Leadership Skill - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 11 Dec 2025 17:54:23 +04

Overview

The Advanced Sales Leadership Programme is tailored for individuals tasked with spearheading the expansion and advancement of organizations. This includes those engaged in client-facing roles, account management, contract management, strategic relationships, and business development. The program is well-suited for directors and leaders in sales, marketing, and other senior positions, as well as those aspiring to assume such roles.

Objectives

Lead high-performing sales teams by applying advanced leadership principles, coaching strategies and performance-driven management techniques.
Develop and execute strategic sales plans aligned with organisational revenue goals, market trends, and customer needs.
Strengthen forecasting and pipeline management skills to improve accuracy, prioritise opportunities, and drive sustained sales growth.
Apply data-driven decision-making to analyse sales performance metrics, identify gaps, and implement targeted improvement actions.
Enhance sales coaching and mentoring techniques to build team capability, increase motivation, and elevate selling effectiveness.
Improve stakeholder and client relationship management to secure long-term partnerships and maximise customer lifetime value.
Use advanced negotiation and influencing skills to guide teams through complex deals and increase win ratios.
Foster a high-performance culture through clear goal-setting, accountability frameworks, and continuous feedback.
Drive innovation within sales processes by encouraging creative solutions, digital tools adoption, and agile selling methods.
Manage change and market disruptions with resilience, agility, and strategic foresight.

Cost: 4250 USD

Duration: 5 Days

Modern Strategic Brand Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague,Dubai,Mumbai

Sun, 11 Aug 2019 00:01:47 +04

This Strategic Brand Management course provides a thorough understanding of the essential role a clear strategy plays in the success and sustainability of a brand. Central to this course is the identification of a unifying purpose that will define the greater good that a brand provides through its values. You will gain techniques and insights on how to plan, create, and maintain a healthy, purpose driven brand. You will develop an appreciation of leading brands and gain the skills needed to form effective strategies.

Cost: 4500 USD

Duration: 5 Days

Advance Skills Sales and Marketing - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague,Dubai,Mumbai

Mon, 06 May 2019 14:05:27 +04

Sales and Marketing training program has been designed to understand the essential marketing skills and develop the sales and service skills of any sales or service person working in the sales environment. The relation between sales and marketing is very important and it is very important to understand how they works. The course content will highlight all of the key factors required to build effective rapport, understand the customer’s needs and gain commitment to a sale

Cost: 4500 USD

Duration: Upto 5 Days

Digital Marketing & Social Media - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich,Dubai,Mumbai,United Kingdom

Thu, 18 Apr 2019 17:07:55 +04

Digital Marketing and Social Media encompass all electronic marketing or the Internet. It plays a vital role in marketing and is very cost effective as well. There are various channels covering with in Digital marketing that websites connect with like Search Engine, Social Media, Email and many other ways. Today everybody is taking advantage of Digital Marketing to market there product and service and to reach the global market. No matter where you are located in the world, your product can reach to the clients anywhere in the world. As well as producing innovative and creative social media strategies, you will learn how to boost brand awareness with content that makes your users want to share, tweet and pin your path to social media success. With the effective analysis of campaign results, you'll be on track to exceed sales targets and advance your career with the latest social media marketing techniques.

Objectives

This Course of Digital marketing and social media will give you and your team all the necessary skills and knowledge to efficiently navigate with your own way. Our expert trainers will pay attention to cover everything which is important from Paid Advertising, Using Google Analytics, Website Optimisation, Data Analysis, Social Media, Email Campaign to all the social media platform including, Linked In, Facebook, Twitter, Instagram and much more. We will feed you with all the important tools to achieve your online goal and ensure your marketing activities are providing you with a positive result.

Key Benefit
The course will provide you with Updated knowledge, case studies and practical example with in the agenda. Digital Marketing and Social media training course will give you and your team the knowledge and tools to kick-start social media for your business. Starting with social media strategy, how to set up and optimise the different social media profiles and creating engaging content.

Cost: 4500 USD

Duration: Upto 5 Days

Advance Search Engine Optimisation - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich,Dubai,Mumbai,United Kingdom

Thu, 18 Apr 2019 17:02:57 +04

SEO is becoming an increasingly sought-after skill for companies who want to keep track of their rankings in Google's organic search. To reachthe customer nationally or internationally, SEO is the only way where we can reach global market. IT is very important to understand techniques of SEO and how to use Digital Marketing in a more efficient way to reach every corner of the world.

No matter if you are a SEO Professional, Marketing Manager who want to grasp the latest development or want to remain updated the with technology even if a SEO Manager want to train their team with organic search, google analytics, and all other techniques of SEO expanding your knowledge to be competitive edge of SEO will help you get ahead.

Objectives

SEO is the major tool in order to drive traffic to a website. IT SEO is used effectively and in a proper manner it helps building the reputation of the company and help in building the brand. IT is the most effective way for the business to rank on the top and therefore attract more traffic.

During this advanced course you will also evaluate your current website before looking at different aspects of SEO; how your site is built, site architecture, your existing SEO strategy, your content and backlinks. This will give a great understanding of various other methods of SEO and how to implement them.

Key Benefit

Our practical SEO courses give you the skills to integrate SEO into your internet marketing strategy with an understanding of how search engines work, what people search for and how to target your audience. All of our SEO trainers are experts in their field and want you to get the most out of your SEO course, so you know you're in safe hands. So whether you need an introduction to SEO or want to learn how to produce SEO friendly copy we have an SEO course that fits your needs.

Cost: 4500 USD

Duration: Upto 5 Days

Corporate Sales - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey,United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Wed, 10 Apr 2019 20:46:24 +04

Corporate Sales which is mainly a Business-to-business sales involve working in a company that sells directly to other businesses.

It involves High-Value complex sales where every corporate body is running into adopting new strategies, running campaigns, planning sales techniques, and marketing techniques.

It requires continual development and training to cope with the changing trends and modernization.

This Course Corporate sale will eliminate the guesswork, reduce the risk of losing and will increase success with key sales.

Today every corporate sector wants to increase the business and loosing big or even small deal is more than just a disappointment.

It gives an edge to the competitors over their competitors.

This corporate sales training programme provides a reliable methodology that minimizes risks without diminishing scope for individual flair or innovation.

Cost: 4500 USD

Duration: Upto 5 Days

Sales Communication and Techniques - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague,,Dubai,Mumbai,United Kingdom

Wed, 10 Apr 2019 17:40:43 +04

As a sales person who is directly involved in the sales or even managers who are into products and services, knowing how to sell is an incredibly useful skill.

The course is designed with a lot of practical exercises, modern techniques, taking from basic to advance level which will help the delegates to attain the skills they require and start implementing.

With the increase in the neck to neck competition sales has become a major factor and lot of new philosophies and modern techniques including new sales methodology have been introduced in the sales industry.

Key Objectives:

Understanding Sales Techniques
Modern Analysis of sales industry and making an impact in the sales Proper channel of communicating during the sales process
Opening and Closing the sales cycle effectively

Cost: 4500 USD

Duration: Upto 5 Days

Crisis Management & Communications - GBA -Professional London Training Center , Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague,Mumbai,United Kingdom

Mon, 08 Apr 2019 23:35:07 +04

This course explores various crisis caused by internal and external issues as well as methods for determining the risk to use as a basis for crisis management plans.

This will help them understand what risks and crisis situations may encompass.

It will provide them with the skills at contingency planning so unexpected situations have minimal impact.

It will help to formulate the team to manage emergency situations and keep a business running with stability regardless of external impacts.

OBJECTIVE

Understanding crisis issues and management
Attaining skills at contingency planning
Understanding the need of the Crisis Management Team
Creating an effective set of standards during the emergency situation Keeping the stability in the business

Cost: 4500 USD

Duration: Upto 5 Days

Public Relation and Brand Management - GBA -Professional London Training Center , Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague,Mumbai,United Kingdom

Thu, 21 Mar 2019 17:54:07 +04

Advantages of Strategic Marketing
Definition of Strategic Marketing
Key elements and objectives of it
Challenges, benefits and important of SM for your company. Competitor evaluation, market analysis and marketing positioning The Market Mix that is how 4 Ps evolves into 7Ps.
Market and Consumer Research
Pros and Cons of 15 types of research
Discover, analyse, part and target the right markets as per common factors. Create targeted, powerful and right messages
Multiply the blend of communication methods.
Consumer Behavior and Behavioural marketing theory.
Brand Management
Defining brand, its features and what do people invest in a brand?
Develop, secure, enhance and maintain the long-term value of brand.
Evaluate and select the right media and mix in order to promote the brand. Defend your brand to protect it when it is under attack. Top traps and tricks to avoid it.
Recreate your brand after it is discredited or undermined.

Cost: 4500 USD

Duration: Upto 5 Days

Protocol Etiquette Ceremonies and Managing Tenders - GBA -Professional London Training Center , Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague,Mumbai,United Kingdom

Thu, 21 Mar 2019 17:51:48 +04

Frustrating Manners include

Punctuality
Yawning, sneezing and coughing Gossiping
Drinking and eating in public Telephone manners
Personal hygiene practices
Building an image
Using names
Avoiding arguments Smiling
Saying No gently
Making suggestions
Stick on your words
Being a good audience Admit your mistakes Giving complete attention

Managing

Listening skills Meetings Ceremonies Responsibilities Special Events visits
First impressions

General Manager Include

Keywords
Borrowing
When angry
Accepting compliments and Giving praise Sharing
Gifts and presents Apology, Criticism

Cost: 4500 USD

Duration: Upto 5 Days

Competitor Analysis Techniques - GBA -Professional London Training Center , Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague,Mumbai,United Kingdom

Thu, 21 Mar 2019 17:23:34 +04

Competitor analysis needs
Understanding about your competitors
Types of competitive analysis types
Competitive Intelligence and Competitive data
Role of industry in shaping competitive analysis Critical change in the market sources
Major objectives of the competitor's analysis Identifying the goals of your competitors
Competitive strategies fundamentals
Analysing new product programs
Opportunities and threat analysis
Current and potential analysis
Current and potential competition
Indicator Analysis
Weaknesses and Strengths
Selection of right analysis and applying it in a right way

Cost: 4500 USD

Duration: Upto 5 Days

Public Relations and Communication Skills - GBA -Professional London Training Center , Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague,Mumbai,United Kingdom

Thu, 21 Mar 2019 17:20:55 +04

Setting Goals for Communication
Analysing results
Asking feedbacks
Matching outcomes and intentions
Initiating communication
Finding out what to say and how to say
Giving attention to both verbal and non-verbal cues.
Avoiding breakdowns related to communication
Creating value in conversations
Strengthen your relationships
Distinguishing value from waste
Taking personal liability
Understanding the role of effective communications
Recognising both internal and external factors that impact your communications Establishing feedback from message
Non-defensively communication.
Translating a wide range of Communication style
Recognizing the 4 types of communication styles Understanding your style and other's style. Reinforce and blind spots each style
Bridging communication styles

Cost: 4500 USD

Duration: Upto 5 Days

ILM Sales and Relationship Management - Globe Elite Ltd , Quezon City, Manila, Cebu City, Zamboanga City, Johannesburg, Durban, Halifax, Brisbane, London, Christchurch, Hamilton, Bandar Sungai Long,,United Kingdom,South Africa

Thu, 07 Sep 2017 14:40:16 +04

This innovative programme consists of two modules
Successful participants will receive a parchment ILM Certificate of Completion
MODULE 1
Professionalism in Sales Coaching Behavioural Management Motivation
MODULE 2
Managing Performance Time Management Team Management
The process of performance management
Goals - Personal, Company, Role, Career
Encouraging involvement
When to let go and how to adapt
Skill v Will
Managing difficult conversations
Discussions - Facts v Opinions
Setting SMART goals
Gaining agreement or consensus
Managing time
The dangers of "stuff"
Priority management
Staying on Beam
Actions speak louder than Words!
Team roles
Balanced teams
Team development
Planning for Succession
Managing meetings
Handling participants
Hunters and Farmers
Note: This course is run over a duration of two days, this can be done consecutively or split up over a period of weeks to accommodate a clients preference.

Cost: 790 GBP

Duration: 1 To 2 Weeks