<?xml version="1.0" encoding="UTF-8"?><rss
version="2.0"	xmlns:content="http://purl.org/rss/1.0/modules/content/"	xmlns:wfw="http://wellformedweb.org/CommentAPI/"	xmlns:dc="http://purl.org/dc/elements/1.1/"	xmlns:atom="http://www.w3.org/2005/Atom"	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"	xmlns:slash="http://purl.org/rss/1.0/modules/slash/">	<channel><title>Laimoon.com</title><link>https://courses.laimoon.com/sitemap/rss</link>	    <description>Courses in Dubai, Abu Dhabi, Sharjah Diplomas, Degrees &amp; Doctorates - Laimoon Course Guide</description>	    <language>en-us</language>	    	    	    						<item><title><![CDATA[Medical Secretary  - IOMH - Institute of Mental Health , Online,United Kingdom ]]></title><link>https://courses.laimoon.com/course/part-time-medical-secretary-iomh-institute-of-mental-health/online</link>				  <description>				  <![CDATA[						Every successful medical office relies on an efficient Medical Secretary. This Medical Secretary course equips you with the essential knowledge to manage schedules, maintain medical records, and ensure confidentiality. Master the vital skills that define the role of a Medical Secretary, making you an indispensable part of any healthcare team.<br
/><br
/>You&rsquo;ll explore everything from handling medical jargon to workplace safety and legal ethics. With a structured approach, this program simplifies complex tasks like filing systems, stock management, and IT in healthcare. Build a strong foundation and confidently tackle the challenges of a modern medical environment.<br
/><br
/>Perfect for aspiring and current administrative professionals, this Medical Secretary course is your gateway to a rewarding career as a Medical Secretary. Gain expertise, boost your employability, and contribute meaningfully to the healthcare sector.<br
/><br
/><strong>Learning Outcomes</strong><ul><li>Organise schedules and manage time effectively.</li><li>Maintain accurate and confidential medical records.</li><li>Learn medical terminology for clear communication.</li><li>Ensure workplace safety and uphold legal standards.</li><li>Understand filing systems and supply management.</li><li>Navigate IT tools used in healthcare settings.</li></ul><strong>Course Curriculum</strong><ul><li>Module 1: Introduction to Medical Secretary</li><li>Module 2: Organise Schedules</li><li>Module 3: Maintaining Medical Records</li><li>Module 4: Effective Filing Systems in Medical Offices</li><li>Module 5: Confidentiality in a Medical Environment</li><li>Module 6: Controlling Stocks and Supplies</li><li>Module 7: Medical Jargon and Terminology</li><li>Module 8: Maintaining Workplace Safety</li><li>Module 9: Information Technology in Health Care</li><li>Module 10: Legal Aspects and Ethics</li></ul><strong>Who is this course for?</strong><ul><li>Aspiring medical secretaries looking to start their careers.</li><li>Current office staff wanting to specialize in healthcare.</li><li>Healthcare administrators aiming to enhance their skills.</li><li>Professionals seeking a career in medical records management.</li><li>Individuals interested in understanding healthcare office operations.</li><li>Anyone wanting to transition into a medical administration role.</li></ul><strong>Career Path&nbsp;</strong><ul><li>Medical Secretary - &pound;20K to &pound;30K/year</li><li>Healthcare Administrator - &pound;24K to &pound;50K/year</li><li>Medical Records Clerk - &pound;18K to &pound;28K/year</li><li>Office Manager (Medical) - &pound;25K to &pound;45K/year</li><li>Patient Coordinator - &pound;22K to &pound;35K/year</li></ul><p>Cost: 9.99 GBP</p><p>Duration: Upto 3 Hours</p>					]]>				  </description>				  <pubDate>Fri, 29 Nov 2024 10:10:02 +04</pubDate>				</item> 								<item><title><![CDATA[Certified Paralegal  - IOMH - Institute of Mental Health , Online,United Kingdom ]]></title><link>https://courses.laimoon.com/course/part-time-certified-paralegal-iomh-institute-of-mental-health/online</link>				  <description>				  <![CDATA[						A career as a paralegal opens doors to the legal world, offering a respected role in law without the need to become a lawyer. The Certified Paralegal Training Online Course is your path to understanding the essentials of paralegal work. This course covers everything from legal terminology and communication skills to contract law, property law, and criminal law&mdash;giving you a solid foundation for success.<br
/><br
/>Each module is crafted to build your knowledge and confidence in handling legal matters. You&rsquo;ll learn about the legal workplace, professional conduct, and the ethics every paralegal needs. By the end, you&rsquo;ll have the core knowledge to assist lawyers, handle documents, and support various legal cases.<br
/><br
/>This Certified Paralegal Training Online Course suits both beginners and those looking to expand their skills. It&rsquo;s an accessible, well-rounded program that helps you step confidently into a paralegal role, with the tools needed to make an impact in the legal field.<br
/><br
/><strong>Learning Outcomes</strong><ul><li>Grasp fundamental paralegal concepts and legal terminology.</li><li>Strengthen communication skills crucial to legal settings.</li><li>Understand the structure of the legal workplace and professionals.</li><li>Gain insight into various branches of law, including criminal and contract law.</li><li>Develop ethical understanding aligned with professional conduct standards.</li><li>Learn essential legal procedures to assist in effective case handling.</li></ul><strong>Course Curriculum</strong><ul><li>Module 01: Understanding the Concept of Paralegal</li><li>Module 02: Key Legal Terminology</li><li>Module 03: Effective Communication Skills for Paralegals</li><li>Module 04: The Legal Workplace &amp; Professionals</li><li>Module 05: Law &amp; Legal Systems</li><li>Module 06: Contract &amp; Business Law</li><li>Module 07: Property Law</li><li>Module 08: Wills, Probate, Estate Law</li><li>Module 09: Criminal Law</li><li>Module 10: Common Paralegal Legal Matters</li><li>Module 11: Human Rights</li><li>Module 12: Conflict and Conflict Resolution</li><li>Module 13: Professional Conduct and Ethics of Paralegals</li><li>Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals</li></ul><strong>Who is this Course For?</strong><ul><li>Aspiring paralegals seeking a foundational course in legal knowledge.</li><li>Individuals interested in supporting legal professionals and lawyers.</li><li>Those wanting to transition into the legal field with theoretical expertise.</li><li>Current legal assistants aiming to broaden their knowledge and skills.</li><li>Career changers interested in a rewarding, detail-oriented role in law.</li></ul><strong>Career Path&nbsp;</strong><ul><li>Paralegal Assistant - &pound;18K to &pound;25K/year</li><li>Legal Secretary - &pound;18K to &pound;30K/year</li><li>Corporate Paralegal - &pound;25K to &pound;40K/year</li><li>Litigation Paralegal - &pound;23K to &pound;38K/year</li><li>Real Estate Paralegal - &pound;20K to &pound;35K/year</li></ul><p>Cost: 9.99 GBP</p><p>Duration: Upto 11 Hours</p>					]]>				  </description>				  <pubDate>Thu, 31 Oct 2024 14:56:40 +04</pubDate>				</item> 								<item><title><![CDATA[Leading and Managing Remote Team  - IOMH - Institute of Mental Health , Online,United Kingdom ]]></title><link>https://courses.laimoon.com/course/part-time-leading-and-managing-remote-team-iomh-institute-of-mental-health/online</link>				  <description>				  <![CDATA[						In an increasingly digital world, mastering the art of Leading and Managing Remote Teams is essential for success. This Leading and Managing Remote Team course equips you with the tools and strategies needed to effectively guide remote teams to high performance. Learn how to foster collaboration, build trust, and motivate your team, regardless of distance. You will explore decision-making techniques and accountability practices that promote efficiency and effectiveness within your team.<br
/><br
/>Through this Leading and Managing Remote Team course, you will discover the unique advantages and challenges of remote teamwork. Gain insights into time management and the fundamentals of remote team dynamics. With practical knowledge, you will be prepared to create a thriving remote work environment that enhances productivity and innovation.<br
/><br
/>Investing in your skills for Leading and Managing Remote Teams will not only boost your confidence as a leader but also elevate your team&#39;s performance to new heights. Join us and become an effective remote leader in today&rsquo;s ever-evolving work landscape.<br
/><br
/><strong>Learning Outcomes</strong><ul><li>Understand the core principles of remote team management.</li><li>Develop strategies for building high-performing teams.</li><li>Enhance decision-making and accountability in a remote setting.</li><li>Learn techniques to build and maintain trust with team members.</li><li>Improve time management skills specific to remote work.</li><li>Identify the advantages and challenges of managing remote teams.</li></ul><strong>Course Curriculum</strong><ul><li>Module 01: Introduction to Remote Team Management</li><li>Module 02: Leading a Team as a Remote Team Manager</li><li>Module 03: Decision Making and Accountability</li><li>Module 04: Building High Performing Teams</li><li>Module 05: The Fundamentals of Managing Remote Teams</li><li>Module 06: Building and Maintaining Trust with Remote Teams</li><li>Module 07: Time Management</li><li>Module 08: Advantages of Remote Teams</li><li>Module 09: Challenges of Remote Teams</li></ul><p>Cost: 9.99 GBP</p><p>Duration: Upto 6 Hours</p>					]]>				  </description>				  <pubDate>Fri, 25 Oct 2024 17:02:57 +04</pubDate>				</item> 								<item><title><![CDATA[Legal English Writing Skills   - IOMH - Institute of Mental Health , Online,United Kingdom ]]></title><link>https://courses.laimoon.com/course/part-time-legal-english-writing-skills-iomh-institute-of-mental-health/online</link>				  <description>				  <![CDATA[						Caring for adults requires empathy, understanding, and the right skills. Whether you&#39;re supporting elderly individuals or adults with special needs, knowing how to supervise their daily lives is essential. This&nbsp;Legal English Writing Skills course is designed to equip you with the knowledge and confidence to provide effective adult care supervision.<br
/><br
/>You&#39;ll learn how to assist with daily activities, ensure safety, and manage medications. You&#39;ll also understand the emotional and physical needs of the people under your care. This Legal English Writing Skills course focuses on practical strategies that help maintain dignity and improve the quality of life for adults who rely on supervision.<br
/><br
/>If you&#39;re looking to work in adult care or want to enhance your skills in this field, this Legal English Writing Skills course will prepare you for those responsibilities. With a clear focus on compassionate care, you&#39;ll feel confident handling different situations, making a positive impact on those you support every day.<br
/><br
/><strong>Learning Outcomes:</strong><ul><li>Understand the fundamentals of clear and precise legal writing.</li><li>Learn how to conduct legal research and apply proper citations.</li><li>Develop skills in drafting various legal documents with precision.</li><li>Craft effective legal memoranda for litigation and transactional purposes.</li><li>Master the art of persuasive legal writing for court and client communication.</li><li>Advance your writing techniques for complex legal arguments.</li></ul><strong>Course Curriculum</strong><ul><li>Module 01: Introduction to Legal Writing</li><li>Module 02: Legal Research and Citations</li><li>Module 03: Drafting Legal Documents (Part 1)</li><li>Module 04: Drafting Legal Documents (Part 2)</li><li>Module 05: Legal Memoranda</li><li>Module 06: Legal Writing for Litigation</li><li>Module 07: Legal Writing for Transactional Practice (Part 1)</li><li>Module 08: Legal Writing for Transactional Practice (Part 2)</li><li>Module 09: Advanced Legal Writing Skills</li></ul><p>Cost: 9.99 GBP</p><p>Duration: Upto 4 Hours</p>					]]>				  </description>				  <pubDate>Thu, 17 Oct 2024 09:51:16 +04</pubDate>				</item> 								<item><title><![CDATA[Legal Advisor   - IOMH - Institute of Mental Health , Online,United Kingdom ]]></title><link>https://courses.laimoon.com/course/part-time-legal-advisor-iomh-institute-of-mental-health/online</link>				  <description>				  <![CDATA[						Legal matters can be complex and confusing. That&rsquo;s why our Legal Advisor Training course is here to help you understand the basics of law. This course covers important topics, such as property law, family law, and contracts. You will learn the key terms and concepts that every legal advisor should know.<br
/><br
/>With this Legal Advisor&nbsp;training, you will gain the skills to provide sound legal advice. You will also learn how to work with documents like wills and contracts. Understanding these areas will prepare you to assist clients effectively.<br
/><br
/>Whether you want to start a career in law or enhance your current skills, this course is for you. By the end, you will feel confident in your knowledge and ready to tackle legal challenges. Join us in this journey to become a knowledgeable legal advisor and make a difference in the lives of others.<br
/><br
/><strong>Learning Outcomes:</strong><ul><li>Understand the role and responsibilities of a Legal Advisor.</li><li>Grasp key legal terminologies used in the legal system.</li><li>Learn about property law, wills, probate, and estate law.</li><li>Acquire knowledge in contract and business law.</li><li>Understand the fundamentals of family, criminal, and tort law.</li><li>Familiarize yourself with human rights law and document organization in MS Word.</li></ul><strong>Course Curriculum</strong><ul><li>Module 1- Introduction to Electrical Power System and High Voltage</li><li>Module 2- Types of High Voltage</li><li>Module 3- Generation of High Voltage AC at Power Frequency</li><li>Module 4- Generation of High Voltage High Frequency AC</li><li>Module 5- Generation of High Voltage Impulse Part 1</li><li>Module 6- Generation of High Voltage Impulse Part 2</li><li>Module 7- Generation of High Voltage DC Part 1</li><li>Module 8- Generation of High Voltage DC Part 2</li></ul><p>Cost: 9.99 GBP</p><p>Duration: Upto 5 Hours</p>					]]>				  </description>				  <pubDate>Wed, 16 Oct 2024 16:18:14 +04</pubDate>				</item> 								<item><title><![CDATA[Paralegal  - IOMH - Institute of Mental Health , Online,United Kingdom ]]></title><link>https://courses.laimoon.com/course/part-time-paralegal-iomh-institute-of-mental-health/online</link>				  <description>				  <![CDATA[						A career as a paralegal is both exciting and rewarding. This course is designed to give you a clear understanding of what it means to be a paralegal. You will learn important legal terms and concepts that are essential in the legal field.<br
/><br
/>Throughout the course, you will explore different areas of law, such as criminal law, property law, and business law. Each module is crafted to help you build your knowledge step by step. By the end of the course, you will have the skills needed to support lawyers and clients effectively.<br
/><br
/>With a strong focus on communication and ethics, this course prepares you for real-world challenges in the legal workplace. If you want to make a difference in the legal system, this is the course for you. Start your journey to becoming a skilled paralegal today!<br
/><br
/><strong>Learning Outcomes</strong><ul><li>Understand the role of a paralegal in the legal system.</li><li>Communicate effectively in legal contexts.</li><li>Familiarize with key legal terminology.</li><li>Gain insights into various areas of law.</li><li>Recognize professional conduct and ethics in legal practice.</li><li>Develop conflict resolution skills.</li></ul><strong>Course Curriculum</strong><ul><li>Module 01: Understanding the Concept of Paralegal</li><li>Module 02: Key Legal Terminology</li><li>Module 03: Effective Communication Skills for Paralegals</li><li>Module 04: The Legal Workplace &amp; Professionals</li><li>Module 05: Law &amp; Legal Systems</li><li>Module 06: Contract &amp; Business Law</li><li>Module 07: Property Law</li><li>Module 08: Wills, Probate, Estate Law</li><li>Module 09: Criminal Law</li><li>Module 10: Common Paralegal Legal Matters</li><li>Module 11: Human Rights</li><li>Module 12: Conflict and Conflict Resolution</li><li>Module 13: Professional Conduct and Ethics of Paralegals</li><li>Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals</li></ul><p>Cost: 9.99 GBP</p><p>Duration: Upto 7 Hours</p>					]]>				  </description>				  <pubDate>Tue, 15 Oct 2024 13:59:51 +04</pubDate>				</item> 								<item><title><![CDATA[Office Administration  - IOMH - Institute of Mental Health , Online,United Kingdom ]]></title><link>https://courses.laimoon.com/course/part-time-office-administration-iomh-institute-of-mental-health/online</link>				  <description>				  <![CDATA[						Transform your administrative skills with our Office Administration course. This Office Administration course is perfect for anyone looking to excel in office management and support roles. You&rsquo;ll learn how to handle everyday tasks efficiently, from managing meetings to improving your communication skills.<br
/><br
/>The Office Administration course covers essential topics like business writing, telephone etiquette, and conflict management. It&rsquo;s designed to make you a more effective administrator, helping you organize your work better and handle stress with ease. You&rsquo;ll also pick up valuable skills in negotiation and time management.<br
/><br
/>By the end of this Office Administration course, you&rsquo;ll be well-equipped to tackle any administrative challenge. Whether you&rsquo;re aiming for a promotion or just want to become more efficient in your current role, this Office Administration course will give you the tools you need to succeed in office administration.<br
/><br
/><strong>Learning Outcomes:</strong><ul><li>Master essential skills for effective office administration.</li><li>Improve business writing and communication techniques.</li><li>Manage meetings and provide constructive feedback.</li><li>Develop strong organisational and time management skills.</li><li>Handle telephone etiquette and negotiation scenarios with confidence.</li><li>Learn strategies for managing stress and resolving conflicts.</li></ul><strong>Course Curriculum</strong><ul><li>Module 1: Introduction to Office Administration</li><li>Module 2: Skills of an Effective Administrator</li><li>Module 3: Business Writing Skills</li><li>Module 4: Communication Skills</li><li>Module 5: Managing Meetings and Giving Feedback</li><li>Module 6: Organisational Skills</li><li>Module 7: Telephone Etiquette</li><li>Module 8: Negotiation Techniques</li><li>Module 9: Conflict Management</li><li>Module 10: Stress Management</li><li>Module 11: Time Management</li></ul><p>Cost: 9.99 GBP</p><p>Duration: Upto 7 Hours</p>					]]>				  </description>				  <pubDate>Fri, 13 Sep 2024 13:10:11 +04</pubDate>				</item> 								<item><title><![CDATA[Admin, Secretarial & PA   - IOMH - Institute of Mental Health , Online,United Kingdom ]]></title><link>https://courses.laimoon.com/course/part-time-admin-secretarial-pa-iomh-institute-of-mental-health/online</link>				  <description>				  <![CDATA[						The Admin, Secretarial &amp; PA course provides all the essential skills needed for a thriving career in administration. Covering both foundational and advanced topics, this Admin, Secretarial &amp; PA&nbsp; course prepares you to become a key contributor in any organization. From developing strong organizational abilities to mastering effective communication, you will learn how to handle a wide range of administrative tasks with confidence.<br
/><br
/>Throughout the Admin, Secretarial &amp; PA&nbsp; course, you&rsquo;ll focus on crucial aspects of office management, including business writing, time management, and meeting coordination, all of which are designed to boost your efficiency and professionalism. By the end of the program, you will understand the tools and strategies needed to keep an office running smoothly.<br
/><br
/>Whether you&#39;re starting out or looking to enhance your existing skills, this course helps you excel in Admin, Secretarial, and PA roles, making you an invaluable part of any team.<br
/><br
/><strong>Learning Outcomes:</strong><ul><li>Develop strong administrative and organizational skills.</li><li>Master effective communication techniques, including body language and telephone etiquette.</li><li>Learn the essentials of business writing for professional settings.</li><li>Enhance time management skills to improve productivity.</li><li>Gain foundational knowledge in Excel and PowerPoint.</li><li>Understand the principles of meeting management and efficient administration.<br
/>&nbsp;</li></ul><strong>Course Curriculum</strong><ul><li>Module 01: Personal Assistant</li><li>Module 02: Admin Support</li><li>Module 03: Administrative Management</li><li>Module 04: Organisational Skills</li><li>Module 05: Telephone Etiquette</li><li>Module 06: Business Writing</li><li>Module 07: Time Management</li><li>Module 08: Body Language and Effective Communication</li><li>Module 09: Meeting Management</li><li>Module 10: Excel Basics</li><li>Module 11: PowerPoint Basic</li></ul><p>Cost: 9.99 GBP</p><p>Duration: Upto 19 Hours</p>					]]>				  </description>				  <pubDate>Mon, 02 Sep 2024 10:22:45 +04</pubDate>				</item> 								<item><title><![CDATA[Administrative Management  - IOMH - Institute of Mental Health , Online,United Kingdom ]]></title><link>https://courses.laimoon.com/course/part-time-administrative-management-iomh-institute-of-mental-health/online</link>				  <description>				  <![CDATA[						Administrative Management is a pivotal aspect of any thriving organization, blending organizational expertise with strategic insight. Our course offers a comprehensive dive into the fundamentals of office administration, where you&#39;ll master essential skills such as business etiquette, telephone proficiency, and the nuances of representing your boss and company with professionalism.<br
/><br
/>Progressing through the course, you&#39;ll delve into practical areas like managing mail services, arranging travel, and organizing meetings and conferences. You&#39;ll also enhance your abilities in time management and record-keeping, crucial for maintaining an efficient administrative environment. This comprehensive approach ensures you&#39;re well-prepared to handle various administrative tasks with confidence and precision.<br
/><br
/>As you advance, you&#39;ll refine your business writing and organizational skills while learning effective customer service techniques and managing invoicing and petty cash. With a focus on planning, scheduling, and overall administrative efficiency, this course equips you with the theoretical knowledge to excel in any administrative role. Whether aiming to improve your current skills or step into a new position, you&#39;ll gain the expertise needed to make a significant impact in Administrative Management.<br
/><br
/><strong>Learning Outcomes</strong><ul><li>Master the fundamentals of office administration and effective administrative skills.</li><li>Develop expertise in business etiquette and professional communication.</li><li>Learn to manage mail services, travel arrangements, and meeting organization.</li><li>Enhance your time management and record-keeping abilities.</li><li>Improve business writing, organizational skills, and customer service techniques.</li><li>Gain proficiency in planning, scheduling, and handling invoicing and petty cash.</li></ul><strong>Course Curriculum</strong><ul><li>Module 01: Introduction to Office Administration</li><li>Module 02: Skills of an Effective Administrator</li><li>Module 03: Business Etiquette</li><li>Module 04: Business Telephone Skills</li><li>Module 05: Representing Your Boss and Company</li><li>Module 06: Mail Services and Shipping</li><li>Module 07: Travel Arrangements</li><li>Module 08: Organising Meeting and Conferences</li><li>Module 09: Time Management</li><li>Module 10: Record Keeping and Filing Systems</li><li>Module 11: Business Writing Skills</li><li>Module 12: Organisational Skills</li><li>Module 13: Communication Skills</li><li>Module 14: Customer Service</li><li>Module 15: Effective Planning and Scheduling</li><li>Module 16: Invoicing/Petty Cash</li></ul><p>Cost: 9.99 GBP</p><p>Discount: 75% off through Laimoon!</p><p>Duration: Upto 8 Hours</p>					]]>				  </description>				  <pubDate>Thu, 29 Aug 2024 12:49:31 +04</pubDate>				</item> 								<item><title><![CDATA[Office Management and Secretarial Development  - British Academy For Training & Development  , United Arab Emirates, United Kingdom, Dubai, London,Dubai,United Kingdom ]]></title><link>https://courses.laimoon.com/course/upto-six-days-office-management-and-secretarial-development-british-academy-for-training-development/online</link>				  <description>				  <![CDATA[						<strong>Course Description:</strong><br><br>The programme provides secretarial staff and office assistants with a better understanding of the business environment in order to effectively manage the fundamental functions in the office.<br>&nbsp;<br><strong>How attendees will benefit?</strong><br><br>After completion of the programme, delegates will have the knowledge and skills to enable them to perform efficiently in the work environment. Attending this programme will allow delegates to perform on an advanced level.<br>&nbsp;<br><strong>Course Content: </strong><ul><li>Information management and security</li><li>Report-writing and better business English</li><li>Basic project and event management</li><li>Applied computing skills</li><li>Public financial management</li><li>Personal&nbsp;mastery</li></ul><strong>Remember: </strong><ul><li>We provide this course in any place and at any time suitable for you.</li></ul><p>Cost: 4000 USD</p><p>Duration: Upto 6 Days</p>					]]>				  </description>				  <pubDate>Wed, 17 Jan 2018 16:11:48 +04</pubDate>				</item> 								<item><title><![CDATA[Executive & Personal Assistant  - Convertas , Dubai ]]></title><link>https://courses.laimoon.com/course/executive-personal-assistant-1/online</link>				  <description>				  <![CDATA[						<strong>Day 1</strong><br
/><em>The role of the office manager and administrator</em><br
/>&middot;&nbsp;Competencies for success<br
/>&middot;&nbsp;Identifying an administrator role<br
/><em>Effective verbal and written communication skills</em><br
/>&middot;&nbsp;Positive attitude<br
/>&middot;&nbsp;Being assertive<br
/>&middot;&nbsp;Dealing with the boss, colleagues, subordinates and clients<br
/>&middot;&nbsp;Preparing professional presentations<br
/>&middot;&nbsp;Professional business writing<br
/>&middot;&nbsp;Style and layout<br
/>&nbsp;<br
/><strong>Day 2&nbsp;</strong><br
/><em>Serving internal and external customer</em><br
/>&middot;&nbsp;Understanding needs of internal and external customers<br
/>&middot;&nbsp;Overriding barriers<br
/>&middot;&nbsp;Providing the excellent service<br
/>&middot;&nbsp;Handling complaints<br
/><em>Stress management techniques</em><br
/>&middot;&nbsp;Causes and symptoms<br
/>&middot;&nbsp;Identifying your stressors<br
/>&middot;&nbsp;How stress affects performance<br
/>&middot;&nbsp;Stress management plan<br
/>&nbsp;<br
/><strong>Day 3</strong><br
/><em>Managing time</em><br
/>&middot;&nbsp;Identifying and eliminating time wasters<br
/>&middot;&nbsp;Setting priorities<br
/>&middot;&nbsp;Planning and managing time for self and others<br
/>&middot;&nbsp;Preparing time logs and learning from them<br
/><em>Organizing meetings</em><br
/>&middot;&nbsp;Elements of an effective meeting<br
/>&middot;&nbsp;Preparing the agenda<br
/>&middot;&nbsp;Taking minutes of meetings<br
/><em>Using the telephone properly</em><br
/>&middot;&nbsp;Professional telephone behavior<br
/>&middot;&nbsp;Effective listening<br
/>&middot;&nbsp;Professional handling of an incoming call<br
/>&middot;&nbsp;Identifying and dealing with common phone problems<p>Cost: 3195 USD</p><p>Duration: 3 Days</p>					]]>				  </description>				  <pubDate>Sun, 30 Jul 2017 22:00:58 +04</pubDate>				</item> 								<item><title><![CDATA[Administration and Office Management  - Convertas , Dubai ]]></title><link>https://courses.laimoon.com/course/administration-and-office-management-1/online</link>				  <description>				  <![CDATA[						<strong>Day 1:</strong><br
/><em>1- The role of the office manager and administrator</em><br
/>&middot;&nbsp;Perception versus reality<br
/>&middot;&nbsp;The 3Ds of successful administrators: dramatically and demonstrably different<br
/>&middot;&nbsp;Competencies required for success<br
/>&middot;&nbsp;What it takes to be a &#39;star&#39; at work<br
/>&middot;&nbsp;Identifying your role<br
/>&nbsp;<br
/><strong>Day 2:</strong>&nbsp;&nbsp;&nbsp;&nbsp;<br
/><em>1- Effective verbal and written communication skills</em><br
/>&middot;&nbsp;Improving credibility and gaining recognition<br
/>&middot;&nbsp;Importance of having positive attitude<br
/>&middot;&nbsp;Being assertive<br
/>&middot;&nbsp;Selling your ideas to the boss, colleagues, subordinates and clients<br
/>&middot;&nbsp;Preparing a professional presentation<br
/>&middot;&nbsp;What constitutes professional business writing<br
/>&middot;&nbsp;Style and layout<br
/>&middot;&nbsp;Obtaining your objective with the reader<br
/>&middot;&nbsp;Readers&#39; expectations<br
/><em>2- Using the telephone properly</em><br
/>&middot;&nbsp;Professional telephone behavior<br
/>&middot;&nbsp;Rules for good listening<br
/>&middot;&nbsp;Steps in professional handling of an incoming call<br
/>&middot;&nbsp;Dealing with difficult callers<br
/>&middot;&nbsp;Identifying common phone problems and formulating solutions<br
/>&nbsp;<br
/><strong>Day 3:</strong>&nbsp;<br
/><em>1- Serving the internal and external customer</em><br
/>&middot;&nbsp;Understanding the needs of internal and external customers<br
/>&middot;&nbsp;Removing services barriers<br
/>&middot;&nbsp;Providing excellent service<br
/>&middot;&nbsp;Breaking down the silo mentality<br
/>&middot;&nbsp;Handling complaints<br
/><em>2- Managing time</em><br
/><br
/>&middot;&nbsp;Identifying and eliminating time wasters<br
/>&middot;&nbsp;Setting goals and priorities<br
/>&middot;&nbsp;Using measures to control and improve your effectiveness<br
/>&middot;&nbsp;Planning and managing time for self and others<br
/>&middot;&nbsp;Preparing time logs and learning from them<br
/>&nbsp;<br
/><strong>Day 4</strong>:<em>&nbsp;</em><br
/><em>1- Organizing meetings</em><br
/>&middot;&nbsp;Elements of an effective meeting<br
/>&middot;&nbsp;Preparing the agenda<br
/>&middot;&nbsp;Meeting common time wasters<br
/>&middot;&nbsp;Taking minutes of meetings<br
/>&middot;&nbsp;Responsibilities of meeting leaders and participants<br
/><em>2- Stress management techniques</em><br
/>&middot;&nbsp;Causes and symptoms<br
/>&middot;&nbsp;Identifying your stressors<br
/>&middot;&nbsp;How stress affects performance<br
/>&middot;&nbsp;Formulating a comprehensive stress management plan<p>Cost: 3495 USD</p><p>Duration: 4 Days</p>					]]>				  </description>				  <pubDate>Sun, 30 Jul 2017 21:51:25 +04</pubDate>				</item> 								<item><title><![CDATA[Effective Report Writing Workshop  - Convertas , Dubai ]]></title><link>https://courses.laimoon.com/course/effective-report-writing-workshop/online</link>				  <description>				  <![CDATA[						<strong>Objective</strong><ul><li>Consider the data needed to start a report with</li><li>Identify ways to improve your current practices in report writing</li><li>The 7 C&#39;s in business writing</li><li>The right approach for reporting various situations</li><li>Using graphics properly in reports</li><li>Content management for reports and coherence in writing</li></ul><strong>Outline</strong><ul><li>Why Reporting</li><li>Types of Reports</li><li>Planning for Report writing</li><li>Gathering Information</li><li>Practice work: Preparing a work plan for the report</li><li>Planning Informative Reports</li><li>Organizational Strategies for Informative Reports</li><li>Planning Analytical Reports</li><li>Organizational strategies for analytical reports</li><li>Drafting report content</li><li>Report Introduction and body</li><li>(Practice work: Writing the introduction part for the report)</li><li>Using technology to craft reports</li><li>Placing Graphics in the Report</li><li>Constructing textual graphics</li><li>Some general types of Short Reports</li><li>(Practice work: Writing body of the report)</li><li>Direct and indirect approach to writing</li><li>The 7 C&#39;s in writing</li><li>The &quot;You&quot; approach in report writing</li><li>The art of proof reading</li><li>Packaging ethics for reports Oral, telephonic and email reporting hints and ethics</li></ul><p>Cost: 3995 USD</p><p>Duration: 5 Days</p>					]]>				  </description>				  <pubDate>Tue, 30 May 2017 17:29:26 +04</pubDate>				</item> 					</channel></rss>
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