Laimoon.comhttps://courses.laimoon.com/sitemap/rss Courses in Dubai, Abu Dhabi, Sharjah Diplomas, Degrees & Doctorates - Laimoon Course Guide en-us <![CDATA[Office Management and Secretarial Development - British Academy For Training & Development , United Arab Emirates, United Kingdom, Dubai, London,Dubai,United Kingdom ]]>https://courses.laimoon.com/course/upto-six-days-office-management-and-secretarial-development-british-academy-for-training-development/online Course Description:

The programme provides secretarial staff and office assistants with a better understanding of the business environment in order to effectively manage the fundamental functions in the office.
 
How attendees will benefit?

After completion of the programme, delegates will have the knowledge and skills to enable them to perform efficiently in the work environment. Attending this programme will allow delegates to perform on an advanced level.
 
Course Content:
  • Information management and security
  • Report-writing and better business English
  • Basic project and event management
  • Applied computing skills
  • Public financial management
  • Personal mastery
Remember:
  • We provide this course in any place and at any time suitable for you.

Cost: 4000 USD

Duration: Upto 6 Days

]]> Wed, 17 Jan 2018 16:11:48 +04 <![CDATA[Executive & Personal Assistant - Convertas , Dubai ]]>https://courses.laimoon.com/course/executive-personal-assistant-1/online Day 1
The role of the office manager and administrator
· Competencies for success
· Identifying an administrator role
Effective verbal and written communication skills
· Positive attitude
· Being assertive
· Dealing with the boss, colleagues, subordinates and clients
· Preparing professional presentations
· Professional business writing
· Style and layout
 
Day 2 
Serving internal and external customer
· Understanding needs of internal and external customers
· Overriding barriers
· Providing the excellent service
· Handling complaints
Stress management techniques
· Causes and symptoms
· Identifying your stressors
· How stress affects performance
· Stress management plan
 
Day 3
Managing time
· Identifying and eliminating time wasters
· Setting priorities
· Planning and managing time for self and others
· Preparing time logs and learning from them
Organizing meetings
· Elements of an effective meeting
· Preparing the agenda
· Taking minutes of meetings
Using the telephone properly
· Professional telephone behavior
· Effective listening
· Professional handling of an incoming call
· Identifying and dealing with common phone problems

Cost: 3195 USD

Duration: 3 Days

]]> Sun, 30 Jul 2017 22:00:58 +04 <![CDATA[Administration and Office Management - Convertas , Dubai ]]>https://courses.laimoon.com/course/administration-and-office-management-1/online Day 1:
1- The role of the office manager and administrator
· Perception versus reality
· The 3Ds of successful administrators: dramatically and demonstrably different
· Competencies required for success
· What it takes to be a 'star' at work
· Identifying your role
 
Day 2:    
1- Effective verbal and written communication skills
· Improving credibility and gaining recognition
· Importance of having positive attitude
· Being assertive
· Selling your ideas to the boss, colleagues, subordinates and clients
· Preparing a professional presentation
· What constitutes professional business writing
· Style and layout
· Obtaining your objective with the reader
· Readers' expectations
2- Using the telephone properly
· Professional telephone behavior
· Rules for good listening
· Steps in professional handling of an incoming call
· Dealing with difficult callers
· Identifying common phone problems and formulating solutions
 
Day 3: 
1- Serving the internal and external customer
· Understanding the needs of internal and external customers
· Removing services barriers
· Providing excellent service
· Breaking down the silo mentality
· Handling complaints
2- Managing time

· Identifying and eliminating time wasters
· Setting goals and priorities
· Using measures to control and improve your effectiveness
· Planning and managing time for self and others
· Preparing time logs and learning from them
 
Day 4: 
1- Organizing meetings
· Elements of an effective meeting
· Preparing the agenda
· Meeting common time wasters
· Taking minutes of meetings
· Responsibilities of meeting leaders and participants
2- Stress management techniques
· Causes and symptoms
· Identifying your stressors
· How stress affects performance
· Formulating a comprehensive stress management plan

Cost: 3495 USD

Duration: 4 Days

]]> Sun, 30 Jul 2017 21:51:25 +04 <![CDATA[Effective Report Writing Workshop - Convertas , Dubai ]]>https://courses.laimoon.com/course/effective-report-writing-workshop/online Objective
  • Consider the data needed to start a report with
  • Identify ways to improve your current practices in report writing
  • The 7 C's in business writing
  • The right approach for reporting various situations
  • Using graphics properly in reports
  • Content management for reports and coherence in writing
Outline
  • Why Reporting
  • Types of Reports
  • Planning for Report writing
  • Gathering Information
  • Practice work: Preparing a work plan for the report
  • Planning Informative Reports
  • Organizational Strategies for Informative Reports
  • Planning Analytical Reports
  • Organizational strategies for analytical reports
  • Drafting report content
  • Report Introduction and body
  • (Practice work: Writing the introduction part for the report)
  • Using technology to craft reports
  • Placing Graphics in the Report
  • Constructing textual graphics
  • Some general types of Short Reports
  • (Practice work: Writing body of the report)
  • Direct and indirect approach to writing
  • The 7 C's in writing
  • The "You" approach in report writing
  • The art of proof reading
  • Packaging ethics for reports Oral, telephonic and email reporting hints and ethics

Cost: 3995 USD

Duration: 5 Days

]]> Tue, 30 May 2017 17:29:26 +04