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Benchmarking & Best Practices - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Sun, 13 May 2018 13:31:50 +04

Day 1
Introduction to Benchmarking
Reasons to Benchmark
Types of Benchmarking
Best Practices

Day 2
Steps to Benchmarking
Process of Benchmarking
Organizations to benchmark
Data Gathering

Day 3
Gap Analysis
Future Trends
Revealing Results
Process Selling
Achieving Consensus on revised goals

Day 4
Establishing Action Plan
Implement the Plan and monitor the Results
Recalibrate Benchmarks
Best Practices Examples
Pitfall and Criticism

Cost: 3495 USD

Duration: 4 Days

KPIs Setting, Tracking & Providing Feedback - Convertas , Dubai,Kuala Lumpur, Istanbul, London,Malaysia,Turkey,United Arab Emirates,United Kingdom

Sun, 13 May 2018 13:17:44 +04

Day 1
The annual strategy cycle and its major phases and components
· Various types of analyses
· Vision and mission
· Critical Success Factors (CSFs)
· Using CSFs to translate strategy to operations
Performance criteria
· Types of KPIs
· Behavioral indicators and their link to core competencies
· Goals, Objectives and Targets (GOTs): the main differences
· Using GOTs to develop measures and KPIs

Day 2
Performance tracking and reporting
· The use of balanced and unbalanced scorecards
· The use of dashboards and snapshot reporting
· Compound versus concrete KPIs: The use of indexes to summarize KPI reporting
· Performance gaps: the difference between a gap and a drop in performance
· Performance gaps: determining the need for coaching

Day 3
Providing feedback for improved performance
· Feedback: how different is it from opinions, evaluations and appraisals
· Feedback versus appraisals, assessments and evaluations
· The cornerstones of effective feedback
· Types of feedback
* Motivational feedback and its benefits
* Formative feedback and how it should be delivered
· Transforming negative feedback to positive feed forward
· The skills for effectively providing feedback
· Active listening, questioning and feed forward
· Coaching and counseling
· How counseling can act as a double edged-sword

Cost: 3195 USD

Duration: 3 Days

Project Metrics KPIs & Dashboards - Convertas , Dubai,United Arab Emirates

Tue, 27 Feb 2018 10:01:03 +04

Day 1
The driving forces for better project metrics
Executive view of project management
Project management methodologies types
Framework versus methodology
'Engagement' project management
A new look at defining project success
Stakeholder relations management cycle
Project scope creep
Project health checks

Day2
Project metrics
Project management metrics: early years versus current view
Understanding project metrics
Metrics requirements
Characteristics of project metrics
Project metrics categories and types
Selecting the right project metrics
Metrics and the Project Management Office (PMO)

Day 3
Project Key Performance Indicators (KPIs)
The need and use for project KPIs
KPIs characteristics
KPIs categories
KPIs selection
KPIs measurement
KPIs interdependencies
Targets and failures
Top 25 project management KPIs

Day 4
Managing project metrics and KPIs using MS project
Developing earned value metrics and KPIs
Reports versus views
Formatting tables in a report
Formatting charts in a report
Creating a custom report
Project dashboards
Traffic light dashboards reporting
Dashboards and scorecards
Benefits of dashboards
Rules for dashboards
Dashboard design tips

Day 5
Value based project management metrics
Combining success and value
Recognizing the need for project value metrics
The need for effective measurement techniques
The relationship between project management and value
Creating project value metrics
Value metric measurement

Cost: 3995 USD

Duration: 5 Days