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Fundamentals of Business Valuations - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:14 +04

Course Introduction:
This intensive five-day course equips executives with advanced skills in business valuation, covering essential techniques such as comparable companies analysis, transaction multiples, discounted cash flow, dividend discount, and option pricing. Participants will learn to apply these methods to enhance organizational efficiency, align valuation strategies with customer service goals, and drive value in both public and private sector organizations.

Course Outcomes:
Execute advanced business valuation techniques with precision.
Enhance organizational decision-making with comprehensive valuation analysis.
Implement valuation strategies to improve customer service and stakeholder satisfaction.
Elevate the customer experience through data-driven financial insights.
Lead valuation projects that drive organizational growth and efficiency.

Who Should Attend:
Senior Financial Analysts
Corporate Finance Managers
Strategic Planning Executives
Public Sector Financial Officers
Investment Managers

Course Topics:
Introduction to Business Valuation and Stakeholder Impact

Understanding the fundamentals of business valuation.
The role of valuation in organizational strategy.
Key stakeholders in valuation: Customers, shareholders, and employees.
Aligning valuation techniques with customer service goals.

Strategic Customer Service and Organizational Efficiency

Defining good customer service for different stakeholders.
Integrating customer service with financial valuation strategies.
Tools for assessing and improving organizational efficiency.
Case studies on successful implementation of customer-focused strategies.

Comparable Companies and Transaction Multiples Analysis

Introduction to comparable companies analysis (CCA).
Identifying and selecting peer companies for comparison.
Transaction multiples: Mergers, acquisitions, and industry trends.
Practical application of CCA and transaction multiples in valuation.

Discounted Cash Flow (DCF) and Dividend Discount Models (DDM)

Understanding the principles of DCF and its importance in valuation.
Forecasting cash flows and determining discount rates.
Applying DDM for firms with stable dividend policies.
Limitations and challenges of DCF and DDM in real-world scenarios.

Advanced Valuation Techniques: Option Pricing and Beyond

Introduction to option pricing theory and its relevance to business valuation.
Applying the Black-Scholes model to corporate valuation.
Real options analysis for investment decisions.
Incorporating option pricing into overall valuation strategies.

Cost: 4250 GBP

Duration: 5 Days

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Wed, 14 May 2025 11:15:14 +04

Cost: 4850 GBP

Duration: 5 Days

Structured Finance Syndication - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:13 +04

Course Introduction:
This course offers a comprehensive exploration of structured finance products and their significance in the banking industry. Participants will delve into securitisation methods, syndicated loan processes, and risk management strategies. The course also addresses the impact of technological advancements and emerging trends in the structured finance market.
By the end of the course, attendees will have a robust understanding of structured finance mechanisms and be prepared to navigate the complexities of structured finance transactions effectively.

Course Outcomes:
Understand the fundamentals of structured finance and its importance in banking
Explore various securitisation methods and their applications
Gain insights into the syndicated loan market and its processes
Learn to assess and mitigate risks associated with structured finance transactions
Stay updated on emerging trends and opportunities in structured finance
Develop strategies to leverage technology and innovations in structured finance operations

Who Should Attend:
Finance professionals in structured finance roles
Investment bankers
Credit analysts
Individuals involved in securitisation and syndication
Professionals aiming to enhance knowledge of structured finance products

Course Topics:
Overview and Fundamentals

Understanding Structured Finance Products
Importance of Structured Finance in Banking
Basic Concepts: Securitization, Collateralization, and Tranching
Regulatory Framework and Compliance Considerations

Exploring Securitisation Methods

Asset-backed Securities (ABS): Definition and Types
Mortgage-backed Securities (MBS) and Residential Mortgage-backed Securities (RMBS)
Commercial Mortgage-backed Securities (CMBS) and Collateralized Debt Obligations (CDOs)
Credit Enhancement Techniques in Securitization

Syndicated Loan Market and Processes

Overview of Syndicated Lending in Banking
Key Participants: Borrowers, Lead Arrangers, and Syndicate Members
Syndication Process: Origination, Underwriting, and Distribution
Syndicated Loan Structures and Documentation

Assessing and Mitigating Risks

Credit Risk Assessment in Structured Finance Transactions
Market Risk Considerations: Interest Rate and Liquidity Risks
Operational Risk Management in Structured Finance Operations
Stress Testing and Scenario Analysis for Structured Products

Emerging Trends and Opportunities

Innovations in Structured Finance: Green Bonds, Islamic Finance, etc
Impact of Technology on Structured Finance Operations
Global Market Trends and Regional Variances
Future Outlook: Challenges and Opportunities in Structured Finance

Cost: 4250 GBP

Duration: 5 Days

Comprehensive Guide to Due Diligence - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:13 +04

Course Introduction:
This course provides an in-depth understanding of due diligence, covering financial, legal, tax, commercial, and operational aspects. Delegates will gain practical skills in analysing data, working with external providers, and applying due diligence principles to enhance organizational efficiency and customer experience.

Course Outcomes:
Conduct thorough due diligence across multiple domains.
Identify and mitigate risks in mergers, acquisitions, and investments.
Collaborate effectively with external consultants and providers.
Implement due diligence processes that improve efficiency.
Enhance customer service by aligning due diligence with stakeholder expectations.

Who Should Attend:
Senior Executives
Compliance Officers
Finance Directors
Legal Advisors
Mergers and Acquisitions Managers

Course Topics:
Objectives and Fundamentals of Due Diligence

Understanding the purpose and scope of due diligence.
Identifying key stakeholders and their expectations.
Aligning due diligence processes with organizational objectives.
Integrating customer service principles into due diligence.

Financial and Taxation Due Diligence

Analysing financial statements and identifying red flags.
Assessing the financial health and viability of a target.
Understanding tax liabilities and risks.
Ensuring compliance with international financial and tax regulations.

Legal Due Diligence

Identifying legal risks, including contract liabilities and litigation.
Reviewing intellectual property rights and regulatory compliance.
Evaluating labour and employment issues.
Working with legal teams and external counsel for comprehensive analysis.

Commercial and Operational Due Diligence

Assessing market positioning and competitive landscape.
Evaluating operational efficiency and supply chain risks.
Analysing customer contracts and relationships.
Integrating commercial insights to enhance customer service and satisfaction.

Analysing Information and Working with External Providers

Best practices for collecting and validating due diligence data.
Techniques for analysing qualitative and quantitative information.
Engaging with external providers: when and how to leverage their expertise.
Developing actionable reports and recommendations that drive organizational change.

Cost: 4250 GBP

Duration: 5 Days

Financial Modelling - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:13 +04

Course Introduction:
This Financial Modelling course offers practical training in creating and using financial models. Delegates will learn to build, analyze, and interpret models for decision-making and forecasting. The course covers advanced Excel techniques, scenario analysis, and risk assessment, equipping participants with skills to enhance financial strategies and drive business insights. By the end, youll be adept at crafting robust models that support strategic planning and operational efficiency.

Course Outcomes:
Construct insurance portfolio applying knowledge of the dynamics of insurance portfolios
Manage concentration risk
Measure and monitor liquidity position
Effectively rebalance and manage the insured portfolio

Who Should Attend:
Effective insurance portfolio management is designed for delegates from within the insurance sector with direct responsibility for overall commercial and risk management, including underwriting staff, risk managers, and compliance managers.

Course Topics:
Role and Function of Financial Modelling

The use and impact of financial models within the public sector
Financial modelling and scenario planning
Key features and benefits of financial models
Global best practice

Practical Financial Modelling

Developing the base model
Identification creation and linkage of sub models
Ensuring formulae accuracy
Key analysis tools within financial modelling

Financial Ratio Analysis

Integration of financial ratio analysis within financial models
Capital structure models
Return on investment (ROI) models
Budget and forecasting models

Financial statements

Integration of budgets and forecasting within financial models
Linking budgets with financial statements
Utilising financial modelling for forward prediction
Developing a bespoke financial management information model

Effective Risk Management

Overview of risk factors within financial modelling
Developing effective risk management strategies
Testing of financial models as a contribution to effective risk management
Case study analysis applications of financial modelling

Cost: 4250 GBP

Duration: 5 Days

Advanced Treasury Management - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:13 +04

Course Introduction:
Unlock the full potential of treasury management with our comprehensive course. Participants will explore advanced strategies for cash flow optimization, risk management, and financial forecasting. Gain practical skills in leveraging technology and best practices to enhance your organisations financial stability and efficiency. This course equips delegates with actionable insights and tools to drive strategic financial decision-making and improve overall treasury operations.

Course Outcomes:
Contrast and compare the treasury function in the private and public sector
Evaluate the increasing the strategic role of the treasury function
Identify financial risks in treasury management
Optimise working capital

Who Should Attend:
Those who have a direct input into the treasury function in their organisation or have some responsibility for finance and financial strategy. They will be from all sectors, including private, public and not-for-profit including:Those who are new managers or managers wanting a refresher

Operations managers who want to know more about treasury activities
Managers who want to increase their strategic capability
Managers who are about to be promoted into positions which require treasury literacy
Managers facing financial investment decisions or expect to make a contribution to a wider planning process
Internal auditors, accountants who need to show CPD

Course Topics:
The Role and Function of Treasury Management

Overview of the main activities of treasury management in the private sector and public sector
Treasury management activities in the private sector
Treasury management activities in the public sector
Introduction to Treasury risks

Strategic Treasury Management

How treasury has evolved since the financial crisis
Aligning treasury strategy with organisational goals
Treasury as strategic financial advisers to the organisation
Areas where treasury takes a leading role including bank relationship management; short and long-term borrowing and financial risk management

Managing Treasury Risks

Risk management frameworks and the control environment
Market risk
Liquidity risk
Currency risk
Effective internal controls and governance in the treasury function

Practical Treasury Management

Preparing cash flow statements
Using ratio analysis
Raising finance - debt versus equity
The weighted average cost of capital (WACC)

Building an Investment Portfolio

Establishing investment criteria and objectives
Investment strategies; passive active matching outsourcing and risk-reduction
Balanced diversification across asset classes geographic spread currencies etc
Risk appetite

Capital Markets Role and Regulation

Functions of the capital markets compared with money markets
Role of the primary market
Role of the secondary market
Aims objectives players and structures of market regulation

Capital Market Instruments

Types and characteristics of equity
Equity valuation methods
Fixed income (debt) instruments government and corporate bonds
Valuing fixed income instruments

Effective Financial Analysis

The main sources of information for financial analysis purposes
The main financial statements according to International Financial Reporting Standards (IFRS)
Income statement ratios; common size profit margin return on equity etc
Balance sheet ratios; quick ratios current ratios debt to equity and more

Derivative Instruments and Hedging Concepts

Hedging concepts for financial risks
Standardisation and settlement of exchange-based derivatives
Exchange-based futures contracts those for hedging currency and interest rate risks
Options contracts principles of calls and puts building a simple hedge

Cost: 7250 GBP

Duration: 10 Days

Advanced Financial Analysis - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
The Advanced Financial Analysis course equips delegates with sophisticated tools and techniques for in-depth financial evaluation. Participants will delve into advanced financial modeling, risk assessment, and performance metrics. By the end, delegates will enhance their ability to make strategic decisions, optimize financial strategies, and drive business growth through actionable insights and rigorous financial analysis.

Course Outcomes:
Calculate and interpret key information
Interpret trends shown in each financial statement
Comment on their own and competitors liquidity, efficiency and funding
Explain the links between cash flow and other statements
Describe the framework and purpose of analysing financial statements the importance and drawbacks

Who Should Attend:
Managers and executives from all sectors who want to be able to assess investment opportunities and/or the performance of their own organisation or that of competitors, including:

Those who are non-specialists in finance
Budget holders who want to identify trends in expenditure
Operations managers who want to know more about how they compare with competitors
Senior managers who require greater financial literacy skills
Managers facing financial decisions or expect to make a contribution to a wider planning process
Increased probability of investing in successful organisation

Course Topics:
Introduction to Financial Analysis and Financial Statements

Short quiz exploring participants knowledge
What is financial analysis and who uses it for what
Sources of information
Efficient markets theory
International Financial reporting standards the key statements explained
Financial performance in the public sector use of ratios

What Financial Analysis Can and Cannot tell you

Comparison of analysis techniques
Evaluation of performance - comparisons
Income statement ratios common size profit margin return on equity etc
Balance sheet ratios quick ratio current ratio debt to equity and more
Use of notes to the accounts

Return on Investments and Making Sense of Trends

The building blocks of ROI
Payback method
Net present value method (NPV)
Internal rate of return (IRR)
Historical comparisons and industry benchmarks

Technical Analysis

What is technical analysis and why it works
Crowd behaviour concepts
Behaviour economics
Types of technical indicators
Drawing and interpreting trend lines

More Ratios and Practical Exercises

Price to earnings ratio dividend yield dividend payout ratio
The importance of cash flow how to measure and improve it
Gross profit operating profit net profit margin
Key investor ratios
End of course quiz to reinforce learning

Shareholders v. stakeholders

How The Shift from Shareholder to Stakeholder Value is Driving Strategy and Decision-Making
Value maximisation and stakeholder theory
The drivers of shareholder and stakeholder value
Linking decision-making to shareholder value the long-term perspective
Ethical dimensions of decision-making

Funding the Business

Capital structure and the cost of capital
Funding with equity
Retaining profit dividend policy
Funding with debt
The main instruments of the capital markets

The Impact of PESTLE on Strategy and Risk Management

The components of PESTLE and the impact on corporate finance
Porters generic competitive strategies
Mergers and acquisition a corporate approach
Managing financial risks

An Effective Treasury Function

Expanding strategic role of treasury and its role in corporate decision making
Price to earnings ratio dividend yield dividend payout ratio
Leadership skills and training for treasurers
The areas where treasury takes a lead role including: bank relationship management; short-term and long-term borrowing; financial risk management
Defining treasury success KPIs credit ratings etc

Review and Evaluation

Review and evaluation of topics covered during the week
Q and A session for advanced Financial Analysis
Revision Quiz

Cost: 7250 GBP

Duration: 10 Days

Credit Risk Management for Financial Institutions - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
This course equips delegates with essential skills in assessing and managing credit risks. Participants will engage in practical sessions to understand credit analysis, risk assessment tools, and portfolio management strategies. By the end of the course, delegates will be adept at implementing effective credit risk policies to mitigate potential financial losses, thereby enhancing their organisations financial stability and decision-making capabilities?.

Course Outcomes:
By the end of this course, participants will be able to:

Understand the fundamentals of credit risk and its significance in banking
Assess and manage credit risk through effective credit evaluation techniques
Apply risk rating models and credit scoring methodologies
Implement strategies for mitigating credit risk and optimizing loan portfolios
Comprehend regulatory requirements related to credit risk management in banks

Who Should Attend:
This course is designed for professionals working in the banking sector, particularly those involved in credit risk management, such as credit risk managers, credit officers, risk analysts, and credit underwriters. It is also beneficial for individuals who want to gain a comprehensive understanding of credit risk management practices in banks and the regulatory framework governing this critical aspect of banking operations.

Credit risk managers and officers in banks
Risk analysts and credit underwriters
Banking professionals involved in lending and credit evaluation
Individuals seeking to understand credit risk management in the banking sector

Course Topics:
Introduction to Credit Risk Management

Overview of credit risk in banking
Types of credit risk
Importance of credit risk management
Historical perspective on credit crisis

Credit Evaluation and Risk Assessment

Credit Evaluation Techniques
Credit analysis process
Financial statement analysis
Assessing borrower creditworthiness
Credit risk factors and indicators

Risk Rating Models and Credit Scoring

Credit scoring methodologies
Credit scoring models and algorithms
Application of credit scores in lending decisions
Limitations and challenges of credit scoring

Credit Risk Mitigation and Loan Portfolio Management

Collateral and guarantees
Diversification and portfolio management
Risk-based pricing and terms
Credit risk monitoring and early warning systems

Regulatory Compliance and Reporting

Basel III and capital adequacy requirements
Reporting and disclosure of credit risk
Stress testing and scenario analysis
Case studies on regulatory compliance in credit risk management

Cost: 4850 GBP

Duration: 5 Days

Mergers and Acquisitions Transaction Management - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
This course equips experienced professionals with the skills to manage M&A transactions effectively. Delegates will learn to navigate the complexities of deal structuring, due diligence, and financial close, with a focus on improving customer experience and organizational efficiency. Practical tools and strategies for aligning stakeholder interests, enhancing competitive tension, and ensuring successful integration are emphasized.

Course Outcomes:
Effectively manage the M&A transaction process from start to finish.
Structure transactions to maximize value and minimize risk.
Conduct thorough due diligence with a focus on customer impact and operational efficiency.
Negotiate and document deals that align with stakeholder goals.
Ensure smooth financial close and integration, enhancing overall organizational performance.

Who Should Attend:
Senior Managers in Corporate Development
M&A Professionals
Financial Directors/Managers
Strategic Planning Executives
Public Sector Officials involved in Privatization or Public-Private Partnerships

Course Topics:
Process Management in M&A Transactions

Understanding the M&A process: Key stages and timelines.
Role of the deal team and project management in M&A.
Stakeholder management: Aligning interests and expectations.
Enhancing organizational efficiency through streamlined processes.

Structuring M&A Transactions

Transaction types: Asset vs. share deals, mergers, and acquisitions.
Legal and regulatory considerations in international M&A.
Designing transaction structures that optimize value.
Balancing risk and reward in transaction structuring.

Managing Competitive Tension

Creating and maintaining competitive tension in the bidding process.
Strategies for negotiating with multiple bidders.
Understanding the psychology of negotiations in M&A.
Impact of competitive tension on customer satisfaction and organizational outcomes.

Due Diligence with a Customer-Centric Approach

Comprehensive due diligence: Financial, legal, operational, and customer impact.
Identifying and mitigating risks that affect customer experience.
Leveraging due diligence findings to enhance organizational efficiency.
Best practices for managing post-transaction integration and customer retention.

Transaction Documentation, Funding, and Financial Close

Key transaction documents: Term sheets, purchase agreements, and financing arrangements.
Securing funding: Debt, equity, and alternative financing options.
Navigating the financial close process with precision.
Ensuring a smooth transition and successful integration for improved customer service.

Cost: 4250 GBP

Duration: 5 Days

Protocol and Events Management - Level 1 - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
Learn the essentials of event planning and official protocol, covering event coordination, guest management, and official ceremonies.

Course Outcomes:
Manage the of protocol and event functions efficiently and effectively
Apply the tips and avoid the traps of organising events
Use communication skills to promote successful events
Identify risk and understand how to minimise its impact
Ensure that events are delivered on time and to budget

Who Should Attend:
Protocol Officers, Protocol Executives and Assistants
Event Officers, Events Executives, Conference Organisers, Exhibition Organisers and Meetings organisers and Assistants
Customer Relations Officers, Customer Relations Executives and Assistants
Public Relations Officers and Public Relations Executives
Communications Officers, Communications Executives and Researchers

Course Topics:
Managing the Protocol and Events Function

Role and responsibilities of the functions internal and external teams
Creating streamlined plans policies systems structures and procedures
Keeping up-to-date nationally and internationally
Record-keeping monitoring updating and maintaining
Appropriate policies processes and procedures according to protocol

Exhibitions Conferences Visits and Events National and International

Planning and organising events conferences and visits
Organising exhibiting at or attending exhibitions
Trade visits and the protocol for them
Greeting foreign dignitaries flying flags correctly and meeting expectations
Order of precedence for official ceremonies

Communication Appropriate for Guests Audiences and Stakeholders

Written communication to prevent misunderstandings
Oral communication including talking listening and understanding
Body language facial expressions and gestures to prevent offence
Organisational communication: media photography seating timing speeches
Cultural:demonstrating respect for national and international protocol

Risk and Crisis Management for Different Events

Identifying all the possible risks for an event
Evaluation of likelihood and impact
Seven ways to deal with risk
Creating and rehearsing contingency plans
Handling unexpected problems crisis and issues

Budgeting and Cost Control

Budgeting accurately and meaningfully
Monitoring authorisation approvals expenditure allowances expenses and receipts
Monitoring expenditure against budget
Cancellations claims reimbursements hospitality
Insurance which is robust appropriate and up-to-date

Cost: 4250 GBP

Duration: 5 Days

Insurance Portfolio Management - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
Master the art of managing diverse insurance portfolios with our targeted course. Delegates will gain practical skills in risk assessment, performance analysis, and strategic allocation. The course provides hands-on experience with real-world scenarios, empowering participants to optimize portfolio performance and make informed decisions. Benefit from expert insights and interactive learning to enhance your portfolio management expertise.

Course Outcomes:
Manage effectively the financial aspects of their role by using fundamental bookkeeping and accounting concepts
Review the different approaches taken in the public and private sector
Make sense of key financial statements and some key ratios
Manage financial aspects of projects more effectively
Participate in the budgeting process

Who Should Attend:
Those for whom finance is not a significant part of their responsibility, but who will benefit from understanding it in more depth. They will be from all sectors, including private, public and not-for-profit including:

Those who are new managers or managers wanting a refresher
Budget holders who want to create and manage their budgets more effectively
Operations managers who want to know more about cost management and projects
Sales and marketing employees who want to understand financial statements
Anyone who needs to understand key accounting concepts, and improve forecasting and cost management skills
Managers who are about to be promoted into positions which require financial literacy
Managers facing financial decisions or expect to make a contribution to a wider planning process

Course Topics:
Key Insurance Portfolio Dynamics

Overview of insurance portfolio dynamics
Premium vs. risk exposure
Effective liquidity measurement
Measuring on-going profitability

Effective Portfolio Risk Management

Understanding the concept of risk
Concentration risk
Geographic risk
Fraud risk

Practical Portfolio Stress Testing

Multi-variate scenario planning concepts
Monte Carlo stress testing
Root cause analysis techniques
Financial ratio analysis methodology

Legal Aspects of Portfolio Management

Overview of global regulatory frameworks
Management of client premiums
Anti-money laundering regulatory compliance
Case study review and analysis Robert Maxwell Media Group

Continuous Improvement

Use of technology including financial modelling and fraud detection
Enhancing the underwriting process to reduce risk
Enhancing the claims validation process
The impact of the loss adjuster role

Cost: 4250 GBP

Duration: 5 Days

Advanced Protocol and Travel Management - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
Master the complexities of protocol and advanced travel management, including diplomatic protocol, international travel coordination, and cross-cultural communications.

Course Outcomes:
Revise, refresh and develop skills for efficient protocol and travel management
Organise national and international travel for your staff and for visitors to your country
Plan international exhibitions, visits and events
Strengthen relationships and develop powerful communication skills
Ensure that meetings at home and abroad achieve objectives
Create realistic budgets and control costs
Reduce the impact of unexpected emergencies and crisis

Who Should Attend:
Travel directors, managers, supervisors, team leaders, executives and assistants
Protocol directors, managers, supervisors, team leaders, executives and assistants
PR directors, managers, supervisors, team leaders, executives, and assistants who would like an understanding of the role of protocol and travel management in the promotion of the positive corporate image of their organisation
International relations managers and directors
All those who are involved in the welcoming of visitors to their country or sending their staff overseas

Course Topics:
Managing the Protocol and Travel function

Role and responsibilities of the function
Creating streamlined policies systems structure and procedures
Keeping up-to-date with changes in rules and regulations nationally and internationally
Record-keeping monitoring updating and maintaining
Applying all policies processes and procedures fairly to all

The Right Documents at the Right Time in the Right Place

Organising passports processing visas and overcoming the complexities and problems
Compliance with entry requirements and immigration rules
Ensuring the health safety and security of staff and visitors
Booking tickets; timetables; time differences; holidays; cancellations
Airport procedures requirements and duties

Accommodation and International Travel Requirements

Factors to choose and book the most appropriate hotel and rooms
Customer and protocol requirements; preferred hotels list; change in plans; families
Car transport; tolls; parking; rental; security; motorcades
Meeting the demands of business travel: payment methods and exchange rates
Methods to research all possible options and prioritise the best

Exhibitions Conferences Visits and Events Nationally and Internationally

Planning and organising events conferences and visits
Organising exhibiting at or attending exhibitions
Trade visits and the protocol for them
Greeting foreign dignitaries flying flags correctly and meeting expectations
Order of precedence for official ceremonies

Budgeting and Cost Control

Budgeting accurately and meaningfully
Monitoring authorisation approvals expenditure allowances expenses and receipts
Cost control for ensuring that expenses are legitimate
Cancellations claims reimbursements hospitality
Insurance which is robust appropriate and up-to-date

Building and Maintaining Strong Relationships

principles of durable relationships
Building strong relations with your internal clients; suppliers agents and contacts
Building relationships with Embassies and Missions
Cultural etiquette in business social entertaining dress giving and receiving presentsPromoting cross cultural understanding of history and traditions

Communication Skills Required

Qualities required: questioning and active listening
Dealing with difficult people
Negotiating win-win deals with suppliers agents and contacts while maintaining relationship and quality of service
Communication in a crisis emergency or disruption
Turning complaints into opportunities

Meetings at Home and Abroad

Pre-meeting preparation including seating interpreters and timings
Chairing participating and preparing agenda
Order of dignitaries for entering a room introductions talking and making presentations
Conflict resolution decision-making and problem-solving

Risks Disruption to Travel: Pro-active Management

Identification evaluation and management of threats and risks
Creating contingency plans for emergencies
Disaster recovery planning implementing and practice
Ensuring continuity throughout disruption
Planning for unexpected crisis

Cost: 7250 GBP

Duration: 10 Days

Protocol and Events Management - Level 2 - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:11 +04

Course Introduction:
Advance your skills in event and protocol management, focusing on large-scale event planning, VIP handling, and international event protocol.

Course Outcomes:
Manage protocol and events departments and teams
Project manage successful events
Develop and apply the core skills of PR and marketing for event promotion
Build and maintain strong relationships
Ensure that meetings at home and abroad achieve strategic objectives

Who Should Attend:
Protocol Senior Managers, Protocol Managers and Assistants
Events - Senior Managers, Events - Project Planners, Conference Project Planners, Exhibition Managers and Meetings Managers
Customer Relations Senior Managers and Managers
Public Relations Senior Managers and Managers
Communications Senior Managers and Communications Managers

Course Topics:
Protocol and Event Management Role and Responsibilities

Managing the protocol and events function
Exhibitions conferences visits and events national and international
Communication appropriate for guests audiences and stakeholders
Risk and crisis management for different events
Budgeting and cost control

Project Management in Protocol and Events

Project management principles and approach applied to events
Measuring and monitoring the effectiveness of the planning and the resulting event
Managing and maintaining the quality of the range of external suppliers
Resources required to manage events efficiently
Role and responsibilities before during and after the event

PR and Marketing for Successful Events

Identifying target markets and objectives
Clarifying message for each market
Appropriate channels to reach guests audiences and stakeholders
Promoting organisations brand and enhancing its reputation
Evaluation feedback and lessons learned

Building and Maintaining Strong Relationships

principles of durable relationships
Building strong relations with your internal clients; suppliers agents and contacts
Building diplomatic relationships with Embassies and Missions
Cultural etiquette in business social entertaining dress giving and receiving presents
Promoting cross cultural understanding of history and traditions

Meetings at Home and Abroad

Pre-meeting preparation including seating translators/interpreters and timings
Chairing participating agenda minutes follow-up and action plans
Order of dignitaries for entering a room introductions talking and making presentations
Conflict resolution decision-making and problem-solving

Cost: 4250 GBP

Duration: 5 Days

Strategic Public Relations, Protocol and Travel Management - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:11 +04

Course Introduction:
Develop strategic PR skills along with knowledge of protocol and travel management, essential for organisations that engage with a variety of stakeholders and operate internationally.

Course Outcomes:
Build on existing knowledge of Strategic Public Relations
Apply the tactical skills required for Strategic Public Relations
Manage the key aspects of protocol
Apply tips, tools and techniques to arrange smooth business travel
Meet the expectation of those involved in protocol and travel arrangements

Who Should Attend:
Protocol officers
Travel officers and executives
Public relations officers, executives, researchers
Those responsible for protocol, travel and accommodation
Those in PR in public sector, private sector and not-for-profit organisations
Those in PR at the national, regional and community level
Those working for international, global or supranational organisations

Course Topics:
What is PR Public Relations?

Objectives and key elements of Public Relations
Importance benefits and challenges of Public Relations management
How PR differs from marketing advertising and sales
Advantages and disadvantages of all PR options
Importance of PR internally

PR Channels

Print media and its current and likely future role in PR
Television and the impact it can have
Radio - relying on voice only
Mobile technology and increasing accessibility
Social media and Multimedia - growth complexity and impact

Writing for all Media

What makes a good story?
How to win and keep readers attention
Writing for print: marketing materials news features editorial and letters
Press releases which are published not ignored
Writing effectively for electronic media

Target markets

Requirements of target audiences and stakeholders
What are your competitors doing and how successfully?
15 different types of research to find out the answers
Identifying the most appropriate way to reach your audiences
Pitfalls to avoid on messages and content

PR Events and Activities

Organising preparing for and delivering presentations
Visits to your organisation by media and journalists
Lobbying: advantages risks and impact
Sponsorship: maximising return on investment (ROI)
Environmental Social and Governance

The Right Documents at the Right time in the Right place

Organising passports processing visas and overcoming the complexities and problems
Compliance with entry requirements and immigration rules
Ensuring the health safety and security of staff and visitors
Booking tickets; timetables; time differences; holidays; cancellations

Accommodation and International Travel Requirements

Factors to choose and book the most appropriate hotel and rooms
Customer and protocol requirements; preferred hotels list; change in plans; families
Car transport; tolls; parking; rental; security; motorcades
Meeting the demands of business travel: payment methods and exchange rates
Methods to research all possible options and prioritise the best

Exhibitions Conferences Visits and Events National and International

Planning and organising events conferences and visits
Organising exhibiting at or attending exhibitions
Trade visits and the protocol for them
Greeting foreign dignitaries flying flags correctly and meeting expectations
Order of precedence for official ceremonies

Budgeting and Cost Control

Budgeting accurately and meaningfully
Monitoring authorisation approvals expenditure allowances expenses and receipts
Cost control for ensuring that expenses are legitimate
Cancellations claims reimbursements hospitality

Cost: 7250 GBP

Duration: 10 Days

Protocol and Travel Management - Level 1 - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:11 +04

Course Introduction:
Discover the fundamentals of protocol and travel management, learning about official etiquette, travel logistics, and the basics of hosting official events.

Course Outcomes:
Develop a strong travel management function
Understand all aspects of protocol
Ensure the delivery of quality service to all users in the most cost-effective way
Understand the process, procedures and requirements for all documents
Organise events that run smoothly
Create budgets and apply cost control systems

Who Should Attend:
Protocol Managers and Travel Managers, who are experienced but who would like a refresher
Protocol Officers and Travel Officers, who would like to develop their expertise and skills
Protocol Executives and Travel Executives who would like to develop their expertise and skills
Events, exhibitions and meetings organisers to help to incorporate Protocol and Travel needs in their planning
Public Relations and Communications Managers to promote knowledge and understanding of how Protocol and Travel Management contributes to successful Public Relations
Public Relations Officers and Public Relations Executives to develop knowledge and understanding of the skills and what is required in the Protocol and Travel Management function
Communications Officers and Communications Executives

Course Topics:
Managing the Protocol and Travel Function

Role and responsibilities of the function
Creating streamlined policies systems structure and procedures
Keeping up-to-date with changes in rules and regulations nationally and internationally
Record-keeping monitoring updating and maintaining
Applying all policies processes and procedures fairly to all

The Right Documents at the Right Time in the Right Place

Organising passports processing visas and overcoming the complexities and problems
Compliance with entry requirements and immigration rules
Ensuring the health safety and security of staff and visitors
Booking tickets; timetables; time differences; holidays; cancellations
Airport procedures requirements and duties

Accommodation and International Travel Requirements

Factors to choose and book the most appropriate hotel and rooms
Customer and protocol requirements; preferred hotels list; change in plans; families
Car transport; tolls; parking; rental; security; motorcades
Meeting the demands of business travel: payment methods and exchange rates
Methods to research all possible options and prioritise the best

Exhibitions Conferences Visits and Events Nationally and Internationally

Planning and organising events conferences and visits
Organising exhibiting at or attending exhibitions
Trade visits and the protocol for them
Greeting foreign dignitaries flying flags correctly and meeting expectations
Order of precedence for official ceremonies

Budgeting and Cost Control

Budgeting accurately and meaningfully
Monitoring authorisation approvals expenditure allowances expenses and receipts
Cost control for ensuring that expenses are legitimate
Cancellations claims reimbursements hospitality
Insurance which is robust appropriate and up-to-date

Cost: 4250 GBP

Duration: 5 Days

Advanced Protocol and Events Management - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:11 +04

Course Introduction:
Enhance your expertise in protocol and high-profile event management. This advanced course provides knowledge on diplomatic protocol, event planning, and execution to ensure seamless, high-standard corporate and state occasions.

Course Outcomes:
Manage protocol and event functions efficiently and effectively
Apply tips and avoid the traps of organising events
Identify risks and understand how to manage and mitigate
Ensure that events are delivered on time and to budget
Project manage the planning, organising and holding of successful events
Develop and apply the core skills of PR and marketing for event promotion
Understand the key factors in building and maintaining strong relationships
Ensure that meetings at home and abroad achieve strategic objectives

Who Should Attend:
Protocol Senior Managers, Protocol Managers and Assistants
Events - Senior Managers, Events - Project Planners, Conference Project Planners, Exhibition Managers and Meetings Managers
Customer Relations Senior Managers and Managers
Public Relations Senior Managers and Managers
Communications Senior Managers and Communications Managers

Course Topics:
Managing the Protocol and Events Function

Role and responsibilities of the functions internal and external teams
Creating streamlined plans policies systems structures and procedures
Keeping up-to-date nationally and internationally
Record-keeping monitoring updating and maintaining
Appropriate policies processes and procedures according to protocol

Exhibitions Conferences Visits and Events National and International

Planning and organising events conferences and visits
Organising exhibiting at or attending exhibitions
Trade visits and the protocol for them
Greeting foreign dignitaries flying flags correctly and meeting expectations
Order of precedence for official ceremonies

Communication Appropriate for Guests Audiences and Stakeholders

Written communication to prevent misunderstandings
Oral communication including talking listening and understanding
Body language facial expressions and gestures to prevent offenceOrganisational communication: media photography seating timing speeches
Cultural:demonstrating respect for national and international protocol

Risk and Crisis Management for Different Events

Identifying all the possible risks for an event
Evaluation of likelihood and impact
Seven ways to deal with risk
Creating and rehearsing contingency plans

Budgeting and Cost Control

Budgeting accurately and meaningfully
Monitoring authorisation approvals expenditure allowances expenses and receipts
Monitoring expenditure against budget
Cancellations claims reimbursements hospitality
Insurance which is robust appropriate and up-to-date

Project Management in Protocol and Events

Project management principles and approach applied to events
Measuring and monitoring the effectiveness of the planning and the resulting event
Managing and maintaining the quality of the range of external suppliers
Resources required to manage events efficiently
Role and responsibilities before during and after the event

PR and Marketing for Successful Events

Identifying target markets and objectives
Clarifying message for each market
Appropriate channels to reach guests audiences and stakeholders
Promoting organisations brand and enhancing its reputation
Evaluation feedback and lessons learned

Building and Maintaining Strong Relationships

principles of durable relationships
Building strong relations with your internal clients suppliers agents and contacts
Building diplomatic relationships with Embassies and Missions
Cultural etiquette in business social entertaining dress giving and receiving presents
Promoting cross cultural understanding of history and traditions

Meetings at Home and Abroad

Pre-meeting preparation including seating translator interpreters and timings
Chairing participating agenda minutes follow-up and action plans
Order of dignitaries for entering a room introductions talking and making presentations
Conflict resolution decision-making and problem-solving

Cost: 7250 GBP

Duration: 10 Days

Protocol and Travel Management - Level 2 - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:11 +04

Course Introduction:
Further your knowledge of protocol and travel with intermediate techniques in event planning, international protocol standards, and managing complex travel itineraries.

Course Outcomes:
Revise, refresh and develop advanced skills for efficient protocol and travel management
Organise national and international travel for staff and for visitors Strengthen relationships and develop powerful communication skills
Ensure that meetings at home and abroad achieve objectives
To reduce the impact of unexpected emergencies and crisis

Who Should Attend:
Travel directors, senior managers, operations managers and their deputies
Protocol directors, senior managers, operations managers and their deputies
PR directors, senior managers, managers and their deputies
Heads of travel and protocol departments
International relations directors and managers
All those who are involved in the welcoming of visitors to their country or sending their staff overseas
Those who have some experience of travel and protocol management but who would like to develop a more strategic approach and understand its importance in that context

Course Topics:
Project Management in Protocol and Travel

Protocol and travel management in the promotion of the positive corporate image of the organisation and helping to achieve vision and mission
Monitoring the effectiveness of the function
Managing the range of external suppliers
Resources required to manage the function efficiently
Role and responsibilities of the function communicated internally

Building and Maintaining Strong Relationships

principles of durable relationships
Building strong relations with your internal clients; suppliers agents and contacts
Building relationships with Embassies and Missions
Cultural etiquette in business social entertaining dress giving and receiving presents
Promoting cross cultural understanding of history and traditions

Communication Skills Required

Qualities required: questioning and active listening
Dealing with difficult people
Negotiating win-win deals with suppliers agents and contacts while maintaining relationship and quality of service
Communication in a crisis emergency or disruption
Turning complaints into opportunities

Meetings at Home and Abroad

Pre-meeting preparation including seating interpreters and timings
Chairing participating and preparing agenda
Order of dignitaries for entering a room introductions talking and making presentations
Conflict resolution decision-making and problem-solving

Risks Disruption to Travel: Pro-active Management

Identification evaluation and management of threats and risks
Creating contingency plans for emergencies
Disaster recovery planning implementing and practice
Ensuring continuity throughout disruption
Planning for unexpected crisis

Cost: 4250 GBP

Duration: 5 Days