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Business Etiquette and Protocol Essentials - London Training For Excellence , Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, UAE, Dubai, Abu Dhabi, Riyadh, Jeddah, Al Kuwait, Muscat, Manama, Kuwait City, Doha,Netherlands,United Arab Emirates,United Kingdom

Mon, 03 Apr 2023 16:30:29 +04

Introduction:

Good etiquette is crucial in today's workplace as it can promote productivity, harmony and peace in the working environment. This course provides the knowledge and skills to keep you calm, confident and courteous in any business or social ;

During the course delegates will learn how to make a great first impression paying attention to appearance, communication and ; Delegates will learn many useful techniques, for example how to remember people's names or how to ensure conversations flow smoothly and by practising these techniques in different scenarios such as team meetings or client presentations they will build their skills and ;

The course also covers written and online etiquette (netiquette), cross cultural considerations when doing business internationally, dealing with ethical dilemmas and other challenging situations.

Objective:

In this course participants will:

Understand why business etiquette matters and how to improve business etiquette culture
Understand the three components of business etiquette - appearance, communication, and behaviour
Know how to make a great first impression and how to dress appropriately
Understand how to read body language
Understand the intricacies of introducing people in business contexts and how to remember
people's names
Understand the art of conversation both in person and on the phone
Understand how your personal style influences how you communicate
Know the right way to behave online in a business context
Explore the do's and don'ts of email etiquette
Explore the business etiquette of different cultures and countries
Know how to behave in business social contexts
Understand the etiquette of how to deal with ethical dilemmas, personal issues, and difficult people
Understand how to conduct a successful meeting

Cost: 4900 USD

Duration: 5 Days

Human Resources Auditing - Convertas , United Arab Emirates

Wed, 23 Nov 2022 10:43:25 +04

Day 1:
Experiences and perceptions of being audited
· Getting people’s heads in the right place about audits
· The short and long term benefits of HR
· Why and when to conduct an internal HR audit?
The role of the auditor
· The process of auditing step by step
· Prepare for an audit: Useful techniques
· How to be audited – tips for the organization
· Creating a culture and attitude of audits as tools for continuous improvement

Day2:
The Contribution of the HR function
· The contribution to legal compliance
· The contribution to added value
· The contribution to competitive advantage
· The impact of HR Management on business performance
Financial and non- financial audits of HR
· Auditing Human Resource Management Systems (HRMS), resource
· management, compensation and benefits
· Auditing talent management, training, learning and development, employee services
· The role of the Balanced Scorecard in auditing HR

Day 3:
Evaluating and auditing the HR function
· Approaches to evaluation: comparative, statistical, external versus internal, compliance
· Methods of evaluation: process versus output criteria
· Types of performance measures
· Evaluation criteria
· Practical methods of evaluation (collecting, collating and analyzing information)
· HR benchmarking

Day 4:
Reporting on the audit
· Drawing conclusions
· Identifying recommendations
· Creating an audit action plan
· Checking validity
· Following-up the audit findings
Action Planning
· Identifying and developing a house approach to evaluating the effectiveness of its own HR function
· Relating this to other internal and external audits. Identifying common ground
· Identifying the different needs of other internal and external audits and how these will complement the in-house approach to auditing HR

Cost: 3495 USD

Duration: 4 Days

Talent Management Workshop - Convertas , United Arab Emirates

Fri, 18 Nov 2022 10:13:59 +04

Day 1: Talent Definition
· Rationale behind talent management
· The differentiation approach
· The inclusive approach
· Current challenges of talent management systems
· Holistic and integrated talent management approach
Performance management scheme
· Quantitative vs qualitative performance management systems
· Differentiation between performance and potential
· Defining potential
· Value system approach
· Competency based approach
· Integrated approach

Day 2: Performance management scheme
· Quantitative vs qualitative performance management systems
· Differentiation between performance and potential
· Defining potential
· Value system approach
· Competency based approach
· Integrated approach
Talent review
· Identification and validation criteria
· Assessing proficiency, ability, drivers and personality
· Assessment frameworks
· Assessment and development centers

Day 3: The talent management program
· Stages of career development (HRCI resources)
· Integrated development and training approach
· Stakeholders; the role of talents, management and HR
· Tracking progress
· Coaching talents
· Succession planning charts
Organizational readiness and the way ahead
· Assessing the readiness level of your organization
· Implications on HR department and processes
· Talent acquisition branding and value proposition
· On-boarding process
· Retention strategies
· Learning and Development
· Creating a talent management strategy

Cost: 3195 USD

Duration: 3 Days

Facilitation Management Skills - Convertas , United Arab Emirates

Fri, 18 Nov 2022 10:01:32 +04

Day 1:    Getting Started
· Icebreaker
· Housekeeping Items
· The Parking Lot
· Workshop Objectives
                Understanding Facilitation
· What is Facilitation?
· What is a Facilitator?
· When is Facilitation Appropriate?

Day 2:   Process vs. Content
· About Process
· About Content
· A Facilitator’s Focus
                Laying the Groundwork
· Choosing a Facilitated Approach
· Planning for a Facilitated Meeting
· Collecting Data

Day 3: Tuckman and Jensen"s Model of Team Development
· Stage One: Forming
· Stage Two: Storming
· Stage Three: Norming
· Stage Four: Performing
Building Consensus
· Encouraging Participation
· Gathering Information
· Presenting Information
· Synthesizing and Summarizing

Day 4: Reaching a Decision Point
· Identifying the Options
· Creating a Short List
· Choosing a Solution
· Using the Multi-Option Technique
Dealing with Difficult People
· Addressing Disruptions
· Common Types of Difficult People and How to Handle Them
· Helping the Group Resolve Issues on Their Own
Addressing Group Dysfunction
· Using Ground Rules to Prevent Dysfunction
· Restating and Reframing Issues
· Getting People Back on Track

Day 5: About Intervention
· Why Intervention May Be Necessary
· When to Intervene
· Levels of Intervention
Intervention Techniques
· Using Your Processes
· Boomerang it Back
· ICE It: Identity, Check for agreement, Evaluate how to Resolve

Cost: 3995 USD

Duration: 5 Days

Organisational Development (OD) - Learners Point Training Institute , UAE, Dubai,Dubai,Bahrain,Kuwait,Oman,Qatar,Saudi Arabia,United Arab Emirates

Sun, 19 May 2019 12:59:45 +04

OVERVIEW:

Our Organizational Development (OD) Training is designed to help professionals improve workplace efficiency and drive business growth. This 24-hour CPD-UK accredited course provides essential skills in people management, strategy alignment, and process optimisation, making it ideal for individuals and businesses aiming for long-term success.

Why Choose Our Organizational Development Training?

CPD-UK Accredited Certification: Gain a globally recognised qualification.
Comprehensive Curriculum: 5 modules covering change management, assessment tools, HR interventions, and organisational strategies.
Expert-Led Training: Learn from industry professionals with extensive real-world experience.
Flexible Learning Options: Choose from classroom, online, or customised corporate sessions.
Convenient Payment Plans: Flexible instalment options available.

What Will You Learn in Our OD Training?

Our organizational development classes focus on:

Change Process: Understand change models, resistance management, and stakeholder involvement.
Organizational Assessment: Learn assessment models, force field analysis, and tipping points.
Assessment Tools and Techniques: Master data collection, process mapping, and data analysis tools.
Organizational Interventions: Explore reengineering, restructuring, mergers, and acquisitions.
HR Management Interventions: Develop expertise in team building, job design, and employee training.

Course Modules:

Module 1: Change Process

Change models
Resistance to change
Stakeholder involvement

Module 2: Organizational Assessment

Assessment models
Force field
Tipping point

Module 3: Assessment Tools and Techniques

Data collection
Data sources
Process mapping

Module 4: Organizational Interventions

Reengineering
Restructuring
Mergers and acquisitions

Module 5: Human Resource Management Interventions

Team building
Job design
Training

KEY TAKEAWAYS:

Upon completion of our Organizational Development OD training, the candidate will be able to:

Understand the field of organizational development
Evaluate the organization's development readiness
Analyze organizational development-related data
Plan organizational development strategy
Manage change using change management processes

ACCREDITATION:

Our Organizational Development OD course is accredited by ISO 9001: 2015 and the Knowledge and Human Development Authority (KHDA).

Why Learner’s Point?

KHDA-Approved Training Centre: Trusted certifications recognised in the UAE.
Expert Trainers: Hands-on coaching by certified OD specialists.
Customised Learning: Flexible weekend, weekday, and corporate batches.
Practical Learning: Real-world case studies for better understanding and application.

Testimonials

Taufiq Waqan, Organizational Development Specialist

"The Organizational Development program equipped me with practical skills to navigate complex workplace dynamics, fostering ;

Rubayi Raksak, Human Resource Manager

"I gained valuable insights into aligning strategy and structure, empowering me to contribute effectively to our organization's well ;

Cost: 5499 AED

Discount: 50% Off for Laimoon Users!

Duration: 24 Hours