Laimoon.comhttps://courses.laimoon.com/sitemap/rss Courses in Dubai, Abu Dhabi, Sharjah Diplomas, Degrees & Doctorates - Laimoon Course Guide en-us <![CDATA[Total Quality management (TQM) - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague ]]>https://courses.laimoon.com/course/total-quality-management-tqm-gba-professional-london-training-center/online
Participants will learn how to apply various techniques and tools to assess and improve quality and productivity across different organizational processes. The course covers techniques such as Total Quality Management (TQM), Six Sigma, Lean Manufacturing, and Kaizen, among others, which are widely used to drive continuous improvement and achieve operational excellence.

The total Quality Management course is an intensive programme where delegates will be learning about the Introduction to Total Quality Management, Approaches of TQM, Process & Implementation of TQM, Requirement of TQM, Principles of TQM, Quality Association with TQM, Cost of Quality

Objective
  • Detailed knowledge and information about total quality management
  • How to play a significant role in the implementation of a total quality management system in the organisation
  • Knowledge to train other professionals on total quality management
  • Apply quality management tools and techniques to improve processes and performance
  • Measure, analyse, and improve quality performance using data-driven approaches
  • Understanding to check existing processes and procedures followed within the organisation for adherence to standards
  • Integrate quality planning, control, and improvement into daily operations

Cost: 4250 USD

Duration: 5 Days

]]> Fri, 19 Dec 2025 16:45:30 +04 <![CDATA[Techniques of Quality and Productivity Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague ]]>https://courses.laimoon.com/course/techniques-of-quality-and-productivity-management-gba-professional-london-training-center/online
Participants will learn how to apply various techniques and tools to assess and improve quality and productivity across different organizational processes. The course covers techniques such as Total Quality Management (TQM), Six Sigma, Lean Manufacturing, and Kaizen, among others, which are widely used to drive continuous improvement and achieve operational excellence.

Additionally, the course addresses the importance of aligning quality and productivity initiatives with organizational goals and objectives. Participants will gain insights into developing performance metrics, setting targets, and monitoring progress to ensure that quality and productivity improvements contribute to overall organizational success.

Objective
  • Gain a clear understanding of Total Quality Management (TQM) soft skills for managing, controlling, and improving quality within organisations.
  • Evaluate the skills, competencies, and resources required to implement TQM processes, with particular emphasis on soft skills needed to achieve world-class standards.
  • Develop the ability to apply quality tools effectively for data collection and analysis.
  • Enhance knowledge of alternative quality measurement approaches and performance indicators.
  • Strengthen the ability to use quality measurement and control tools to identify and drive quality improvement opportunities.
  • Build the capability to design and implement an integrated quality improvement plan and create organisational awareness to ensure its successful adoption.

Cost: 4250 USD

Duration: 5 Days

]]> Fri, 19 Dec 2025 16:25:05 +04 <![CDATA[Modern Techniques of Quality Productivity Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague ]]>https://courses.laimoon.com/course/modern-techniques-of-quality-productivity-management-gba-professional-london-training-center/online
Throughout this course, participants will explore cutting-edge techniques and innovative approaches to quality management and productivity enhancement. Emphasis is placed on understanding the principles of total quality management (TQM), lean management, Six Sigma, and other contemporary methodologies for achieving operational excellence.

Objective
  • Understand modern concepts, tools, and techniques used in quality and productivity management
  • Apply continuous improvement methodologies to enhance operational efficiency and performance
  • Analyze processes to identify inefficiencies, waste, and opportunities for improvement
  • Implement quality management systems aligned with organizational goals and best practices
  • Measure and monitor productivity and quality performance using relevant metrics and benchmarks
  • Foster a culture of quality, innovation, and continuous improvement within the organization

Cost: 4250 USD

Duration: 5 Days

]]> Wed, 17 Dec 2025 22:11:16 +04 <![CDATA[Managing Quality in Retail Banking Service - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates ]]>https://courses.laimoon.com/course/five-days-managing-quality-in-retail-banking-service-convertas/online Day One: Introduction to Quality Assurance and Control
 Quality Assurance and Control Principles
 The Concept of Total Quality Management
 The Origin and Philosophy of Total Quality Management
 Obstacles to implementing TQM
 
Day Two: Quality Service in Banking
 Measuring Gaps between Delivered Service and Customer's expectations
 Customer's Feedback
 Customer's Expectations
 Management Perception
 Service Quality Specifications
 Service Delivery
 External Communication
 
Day Three: Quality Tools for Retail Banking
 External Tools
*        Customer Satisfaction
*        Complaint Management
*        Behavioral Standards
*        Support Tools
 Internal Tools
*        Employees Satisfaction
*        Process Cartography
*        ISO Certification
*        Internal Evaluation Methods
*        Other Support Tools
 
Day Four: Implementing a Culture of Quality
 Putting Principles into Practice
 Leadership: Taking Ownership of the Quality Leadership Philosophy
 Total Quality Management as leadership principle
 Implement a Business Strategy driven by  your Customers
 Focusing on Continuous Improvement - Audit and Review
 Leadership Commitment and Involvement
 Barriers to TQM Organizational Culture Change

Cost: 3495 USD

Duration: 4 Days

]]> Mon, 14 May 2018 16:45:47 +04 <![CDATA[Quality Assurance & Quality Control - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates ]]>https://courses.laimoon.com/course/five-days-quality-assurance-quality-control-convertas/online Day One
Introduction to Quality Assurance and Control
 Quality Assurance and Control Principles
 The Concept of Total Quality Management
 The Origin and Philosophy of Total Quality Management
 The Six Sigma Methodology
 Lean Principles
 Obstacles to implementing TQM
 Traditional Management vs. Total Quality Management
 
Day Two
Principles of Quality Assurance and Control
 The Core Principles in Achieving Total Quality Management
 Prevention Not Correction
 Customer-focused Quality
 Establishing a Vision, Mission and Policy
 Identifying Opportunities for Organizational Continuous Improvement
 Building Quality through Teamwork
 Team-building and Leadership Exercise
 Enhancing Verbal and Non-verbal Communication Effectiveness
 
Day Three
Techniques for Quality Assurance and Control
 Process Improvement
 Benchmarking: A Point of Reference
 The Baldrige National Quality Program (BNQP): Criteria for Performance Excellence
 Cause and Effect
 Pareto Chart
 Control Charts
 Measuring Results
 Cost of Quality
 
Day Four
Implementing a Culture of Quality - The Role of TQM
 Putting Principles into Practice
 Leadership: Taking Ownership of the Quality Leadership Philosophy
 Total Quality Management as leadership principle
 Tips for Developing and Coaching Quality Leaders / Employees
 Implement a Business Strategy driven by  your Customers
 Focusing on Continuous Improvement - Audit and Review
 "Top-down" Leadership Commitment and Involvement
 Barriers to TQM Organizational Culture Change
 
Day Five
Benefits of Quality Assurance and Control - Improvement
 Activities
 Benefits of Implementing Total Quality Management "best practices"
 Improving Quality (Customer Focus)
 Increasing Satisfaction (Employee)
 Improve Performance (Organization)
 Attitude and Professional Development
 SMART Objectives for Continuous Improvement

Cost: 3995 USD

Duration: 5 Days

]]> Mon, 14 May 2018 16:17:58 +04 <![CDATA[Total Quality Management - Convertas , Dubai,Malaysia,Turkey,United Kingdom ]]>https://courses.laimoon.com/course/total-quality-management-9/online Objective
  • Understand the importance of quality models and identify various quality concepts and frameworks used by quality gurusDiscover the success elements of Total Quality Management deployment (TQM)
  • Use TQM improvement tools to enhance customer satisfaction and improve processes within their organization
  • Describe various types of benchmarking tools and techniques to boost quality initiatives
  • Apply widely used improvement methodologies
Outline
Introduction to Total Quality Management (TQM) concepts
  • Definition of quality and quality models
  • History of quality
  • Defining TQM
  • TQM critical success factors
  • The relationship between ISO 9000 and TQM
  • Benefits of implementing a quality model
  • The cost of poor quality
  • Selecting the right model for your organization
  • The quality maturity ladder
The success elements of TQM
  • Customer driven quality
  • Plan, Do, Check, Act (PDCA) model
  • Eight-step problem solving methodology
  • Process thinking
  • Eliminating the non-value added
  • Management by facts and data
  • Continual improvement and Kaizen
  • Enhanced employee participation and decision making through idea generating systems
  • Employee reward and recognition
Improvement tools
  • What is a quality tool?
  • The seven quality control tools
  • Tree diagrams: how-how and why-why diagrams
  • Force field analysis
  • Affinity diagrams
  • Process mapping: 'the turtle'
  • Lean thinking
  • The seven types of waste in organizations
  • Visual management and the 5S program
  • Six Sigma
Benchmarking as a tool to improve quality and business processes
  • What is benchmarking? Why benchmark?
  • Levels of benchmarking
  • Pros and cons of different benchmarking approaches
Methodology for a continuous improvement process
  • The eight steps to achieve improvement
  • Critical success factors and common failure factors in TQM

Cost: 3995 USD

Duration: 5 Days

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