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Total Quality management (TQM) - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 19 Dec 2025 16:45:30 +04

"Techniques of Quality Management" is a comprehensive course designed to provide participants with the knowledge, skills, and tools necessary to enhance quality and productivity in organizational processes.

Participants will learn how to apply various techniques and tools to assess and improve quality and productivity across different organizational processes. The course covers techniques such as Total Quality Management (TQM), Six Sigma, Lean Manufacturing, and Kaizen, among others, which are widely used to drive continuous improvement and achieve operational excellence.

The total Quality Management course is an intensive programme where delegates will be learning about the Introduction to Total Quality Management, Approaches of TQM, Process & Implementation of TQM, Requirement of TQM, Principles of TQM, Quality Association with TQM, Cost of Quality

Objective

Detailed knowledge and information about total quality management
How to play a significant role in the implementation of a total quality management system in the organisation
Knowledge to train other professionals on total quality management
Apply quality management tools and techniques to improve processes and performance
Measure, analyse, and improve quality performance using data-driven approaches
Understanding to check existing processes and procedures followed within the organisation for adherence to standards
Integrate quality planning, control, and improvement into daily operations

Cost: 4250 USD

Duration: 5 Days

Techniques of Quality and Productivity Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 19 Dec 2025 16:25:05 +04

"Techniques of Quality and Productivity Management" is a comprehensive course designed to provide participants with the knowledge, skills, and tools necessary to enhance quality and productivity in organizational processes.

Participants will learn how to apply various techniques and tools to assess and improve quality and productivity across different organizational processes. The course covers techniques such as Total Quality Management (TQM), Six Sigma, Lean Manufacturing, and Kaizen, among others, which are widely used to drive continuous improvement and achieve operational excellence.

Additionally, the course addresses the importance of aligning quality and productivity initiatives with organizational goals and objectives. Participants will gain insights into developing performance metrics, setting targets, and monitoring progress to ensure that quality and productivity improvements contribute to overall organizational success.

Objective

Gain a clear understanding of Total Quality Management (TQM) soft skills for managing, controlling, and improving quality within organisations.
Evaluate the skills, competencies, and resources required to implement TQM processes, with particular emphasis on soft skills needed to achieve world-class standards.
Develop the ability to apply quality tools effectively for data collection and analysis.
Enhance knowledge of alternative quality measurement approaches and performance indicators.
Strengthen the ability to use quality measurement and control tools to identify and drive quality improvement opportunities.
Build the capability to design and implement an integrated quality improvement plan and create organisational awareness to ensure its successful adoption.

Cost: 4250 USD

Duration: 5 Days

Modern Techniques of Quality Productivity Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Wed, 17 Dec 2025 22:11:16 +04

"Modern Techniques of Quality and Productivity Management" is an advanced course designed to equip professionals with the latest methodologies and best practices in quality management and productivity enhancement. In today's competitive business landscape, organizations strive to achieve high levels of quality while optimizing productivity to meet customer expectations and stay ahead of the competition. This course provides participants with the knowledge and skills needed to implement modern techniques and strategies to enhance both quality and productivity across various industries and sectors.

Throughout this course, participants will explore cutting-edge techniques and innovative approaches to quality management and productivity enhancement. Emphasis is placed on understanding the principles of total quality management (TQM), lean management, Six Sigma, and other contemporary methodologies for achieving operational excellence.

Objective

Understand modern concepts, tools, and techniques used in quality and productivity management
Apply continuous improvement methodologies to enhance operational efficiency and performance
Analyze processes to identify inefficiencies, waste, and opportunities for improvement
Implement quality management systems aligned with organizational goals and best practices
Measure and monitor productivity and quality performance using relevant metrics and benchmarks
Foster a culture of quality, innovation, and continuous improvement within the organization

Cost: 4250 USD

Duration: 5 Days

PECB Certified Six Sigma Green Belt - Professional Training and Consultancy Services , United Arab Emirates

Fri, 16 May 2025 14:07:46 +04

The Six Sigma Green Belt training course enables you to develop and certify the technical knowledge and skills of a Six Sigma Green Belt. The course is characterized by experiential learning, personalized labs, skill-based training, practical statistics, 1:1 attention, and immediately usable decision trees and job aides.
The Six Sigma Green Belt certification is based on project simulation, in-class assignments, examination, and participation.

Learning objectives

Learn the fundamental principles of process improvement
Manage projects using the familiar DMAIC methodology
Leverage the GRES methodology for problem-solving
Apply basic statistical analyses when appropriate to support improvement efforts
Learn how to verify process improvements by using statistical and common-sense methods .
Facilitate Green Belt process improvement projects.
Learn how to shift processes, reduce variation, stabilize processes, and improve their capabilities

Course Agenda
Day 1: Introduction to Six Sigma Green Belt and Define Day 2: Measure
Day 3: Analyze
Day 4: Improve and Control
Day 5: Certification Exam

Cost: 3000 USD

Duration: Upto 5 Days

ISO 31000 Risk Manager "Approved PECB" - Professional Training and Consultancy Services , United Arab Emirates

Fri, 16 May 2025 13:47:23 +04

The ISO 31000 Risk Manager training course helps participants acquire the knowledge necessary and ability to integrate the risk management guidelines of ISO 31000 in an organization. It provides information with regard to the risk management principles and their application, as well as the core elements of the risk management framework and steps for a risk management process. In addition, it provides the basic approaches, methods, and practices for assessing risk in a wide range of situations.

Learning objectives
By the end of this training course, the participants will be able to:
Demonstrate understanding of risk management principles, as formulated in ISO 31000
Establish, maintain, and continually improve a risk management framework, in accordance with ISO 31000 guidelines
Apply the risk management process, in accordance with ISO 31000 guidelines

Course Agenda

Day 1: Introduction to ISO 31000 and risk management and establishing the risk management framework
Day 2: Initiation of the risk management process and risk assessment based on ISO 31000
Day 3: Risk treatment, recording and reporting, monitoring and review, and communication and consultation according to ISO 31000

Cost: 1600 USD

Duration: Upto 3 Days

Quality and Compliance Management - London Training For Excellence , Netherlands, UAE, United Kingdom, Dubai, London, Amsterdam

Thu, 15 May 2025 14:52:51 +04

Overview
Quality and compliance are critical in ensuring operational excellence regulatory adherence and customer satisfaction across industries. This course provides participants with a comprehensive understanding of quality management principles compliance frameworks and industry best practices. Participants will learn how to develop quality assurance processes conduct internal audits identify risks and implement corrective actions to maintain compliance and drive continuous improvement. Through case studies hands-on exercises and real-world applications learners will gain the practical skills to enhance organisational quality and regulatory adherence

Objectives
By the end of this course participants will be able to:
Understand quality management principles and compliance requirements across various industries.
Develop and implement effective quality assurance processes to maintain high standards.
Conduct internal audits and risk assessments to identify and address quality gaps.
Implement corrective and preventive actions (CAPA) to drive continuous improvement.
Ensure regulatory compliance with national and international quality standards.
Monitor and measure quality performance using Key Performance Indicators (KPIs).

Who Should Attend
Quality assurance and compliance professionals
Operations and production managers
Regulatory and compliance officers
Auditors and risk management professionals
Business leaders seeking to enhance quality standards
Individuals responsible for maintaining industry compliance

Course Outlines

Day 1: Introduction to Quality and Compliance Management
Fundamentals of quality management and compliance
Key industry regulations and compliance frameworks
Quality management systems (QMS) and their role in business success
Case Study: How leading companies achieve compliance excellence

Day 2: Developing Quality Assurance Processes
Establishing quality standards and procedures
Documenting and maintaining quality policies
Integrating quality assurance into daily operations
Practical Exercise: Designing a basic Quality Management System (QMS)

Day 3: Conducting Audits and Risk Assessments
Internal and external audit processes
Risk-based thinking in quality and compliance
Identifying and addressing non-conformities
Practical Exercise: Conducting a mock internal audit

Day 4: Implementing Corrective and Preventive Actions (CAPA)
Root cause analysis and problem-solving techniques
Developing corrective action plans
Preventive measures for quality improvement

Day 5: Continuous Improvement and Performance Monitoring
Using Key Performance Indicators (KPIs) to track quality
Lean and Six Sigma principles for quality enhancement
Ensuring compliance sustainability
Course review

Cost: 5300 USD

Duration: 5 Days

Quality Assurance Fundamentals - London Training For Excellence , Netherlands, UAE, United Kingdom, Dubai, London, Amsterdam

Mon, 05 Aug 2024 16:10:36 +04

Overview
This 5-day intensive course dives deep into the principles and practices of quality assurance (QA). Participants will explore the methodologies tools and techniques used to ensure the high quality of products and services. From the theoretical underpinnings of QA to practical applications the course offers comprehensive insights for both newcomers and seasoned professionals.

Objective
Understand the core concepts and importance of Quality Assurance.
Learn about various QA methodologies and their applications.
Familiarise with tools and techniques used in QA practices.
Understand the role of QA in product development cycles.
Gain insights into continuous improvement and feedback mechanisms in QA.

Who Should Attend
QA beginners seeking foundational knowledge.
Professionals in roles such as testing, development, and project management aim to integrate QA methodologies into their workflow.
Managers and leaders who want to instil quality practices in their teams.

Course Outlines
Day 1: Introduction to Quality Assurance
Defining Quality: What does quality mean in various industries?
Importance of QA in modern business.
Differences between QA and Quality Control (QC).
The evolution of QA over the years.

Day 2: QA Methodologies
Waterfall vs. Agile QA processes.
Role of QA in different software development lifecycles.
Risk-based testing and its importance.
Introduction to test-driven development (TDD).

Day 3: QA Tools and Techniques
Manual vs. automated testing: Pros and cons.
Overview of popular QA tools ( Selenium JIRA QTP).
Designing test cases and test plans.
Practical session: Using a QA tool for test case creation.

Day 4: QA in Product Development
Importance of QA in product life cycles.
Integrating QA teams with development and business teams.
Case Study: QA failures and their impact on businesses.
Practical session: Identifying and documenting defects.

Day 5: Continuous Improvement in QA
Role of feedback in quality assurance.
The QA feedback loop: Reporting analysis action.
Introduction to quality metrics and key performance indicators (KPIs).
Workshop: QA scenario analysis and solution brainstorming.

Cost: 4900 USD

Duration: 5 Days

Advanced Concepts for Total Quality Management - London Training For Excellence , Netherlands, UAE, United Kingdom, Dubai, London, Amsterdam

Mon, 05 Aug 2024 16:10:36 +04

Overview
This course is designed to provide office administrators supervisors of clerical and administrative staff executive secretaries and personal assistants the opportunity to review and develop the interpersonal and professional skills needed to successfully complete work of high quality. It thereby contributes to their own their managers and their organisation's success.

Objective
By the end of the courseparticipants will be able to:
Understand their roles and the key contribution they make to organisational success.
Review and improve their working relationships.
Reviewed and develop their personal organisationcommunication and interpersonal skills.
Implement an action plan to help themselvestheir boss and other colleagues focus on quality and work in more effective and efficient ways.

Who Should Attend
Office administrators.
Supervisors of clerical and administrative staff.
Executive secretaries and Personal Assistants.

Course Outlines
Day 1 - The Office Administrator & Personal Assistant's Roles:
The 'competence' model and the competencies of effective Office Administrators.
Executive Secretaries and Personal Assistants.
Organisation structures and cultures.
Managing working relationships.

Day 2 - Managing Time and Stress:
Time stealers and personal style.
Helping others manage time.
Managing interruptions and access.
Planning and priority setting.
Daily routines.
Introduction to project management techniques.
Monitoring progress.
Dealing with crises.
Understanding and managing stress in self and others.

Day 3 - Communication Skills:
Avoiding communication breakdown.
Listening skills.
Assertiveness
Managing requests.
Managing conflict.
Giving and receiving delegation.
Constructive criticism skills.
Meetings.

Day 4 - Desk Management:
Office layout and ergonomics.
Information systems.
Managing the paper load.
Getting the best from e-mail and office technology.

Day 5 - Written communication Skills:
Report and letter writing.
Taking notes and writing minutes.
Editing and proof-reading skills.
Supervising administrative staff:
Motivating.
Coaching and training staff.
Appraisal.

Cost: 4900 USD

Duration: 5 Days

Modern Techniques of Quality and Productivity Management - London Training For Excellence , Netherlands, UAE, United Kingdom, Dubai, London, Amsterdam

Mon, 05 Aug 2024 16:10:36 +04

Overview
Quality and Productivity Management are intertwined concepts crucial to an organisation's success. This course delves deep into understanding measuring and improving using contemporary tools and techniques that translate into tangible results. By the end of this intensive program participants will be adept at merging quality assurance with productivity management leading to heightened operational efficiency and business excellence.

Objective
To understand the concept of TQM soft skills for managingcontrolling and improving organisational quality.
To evaluate the skills and resources needed to implement TQM processesparticularly on soft skills for achieving world-class standards.
To develop their skills in using quality tools for data analysis.
To improve their Knowledge of alternative quality measures.
To improve their ability to use quality measurement and control tools and to identify quality improvement opportunities.
To improve their ability to develop an integrated plan to improve quality and create the required awareness for its success.

Who Should Attend
Quality Assurance Managers and Executives
Production Managers and Supervisors
Operational Excellence Professionals
Process Improvement Specialists
Business Analysts and Strategists
Any individual keen on boosting organisational quality and productivity

Course Outlines
Day 1: Introduction to TQM soft skills:
Development of TQM practices.
Stages of quality management.
Barriers to quality achievement.
Quality cost & customer satisfaction.
Achieving world-class standards.
Competitive advantage through TQM.

Day 2: Principles:
Quality Management concepts.
How to be customer-focused.
Ensuring customer feedback.
Defining 'Best Value' in public service.
Ensuring employee feedback.

Day 3: Processes:
Elements of quality management.
Selection of quality criteria.
Quality measurement processes.
Statistical quality control.
Quality assurance planning.
Continuous improvement planning.

Day 4: Implementation:
Quality approval certification.
Implementation processes.
Quality audit procedure.
Use of diagrams in quality systems.
TQM cost-benefit comparisons.
Priority setting in correcting defects.

Day 5: Success Strategies:
Need for committed leadership.
Overcoming resistance to change.
Building multi-skilled TQM teams.
Coordinating TQM processes.
Setting up a work centered TQM project.

Cost: 4900 USD

Duration: 5 Days

Total Quality Management (TQM) Training programme - London Training For Excellence , Netherlands, UAE, United Kingdom, Dubai, London, Amsterdam

Mon, 05 Aug 2024 16:10:36 +04

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Cost: 4900 USD

Duration: 5 Days

- 31000/2018 - Saad Allah Management Training & consultancy , UAE, Dubai

Mon, 24 Jul 2023 16:08:00 +04

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Cost: 2500 AED

Duration: 5 Days

" " - Saad Allah Management Training & consultancy , UAE, Dubai

Thu, 14 Jul 2022 11:40:29 +04

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Cost: 3000 AED

Duration: 3 Days

- Saad Allah Management Training & consultancy , Online,United Arab Emirates,Dubai,Abu Dhabi,Ajman,Umm Al Quwain

Wed, 24 Nov 2021 09:30:02 +04

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designed to develop the four skills of speaking, writing, reading and listening, that will help you to talk easily in your daily situations.

What are the benefits of taking the General English Course with SAADALLAH?
Active course based on actual practice and communication avoiding the ordinary academic method
Immersing the trainee and expose their mind to all the situations they need to Acquiring the language in a short time.
A number of sessions mainly based on cinema and learning authentic language of English movies.
Continual assessment to evaluate the progress achieved
parallel plan to be designed specially to each trainee to meet his or her needs and following all the time

Cost: 2500 AED

Duration: 20 Hours

Certified ISO 9001:2015 Lead Implementer - Universal Certification & Services , Dubai

Sun, 27 Dec 2020 16:04:16 +04

This training course is designed to prepare the participants for implementing a quality management system (QMS) based on ISO 9001:2015. It aims to provide a comprehensive understanding of the best practices of a QMS and a framework for its continual management and improvement.

Learning outcomes:

To gain skills and experience on how to implement the ISO 9001:2015 standard requirements.
To implement the process approach (Plan, Do, Check, Act)
To gain the required skills to work as a quality assurance professional or quality control.

Course outline:

Day 1: Introduction to ISO 9001:2015 and the initiation of QMS

Training course objectives and structure
Standards and regulatory frameworks
Quality Management System (QMS)
Fundamental quality concepts and principles
Initiation of the QMS implementation
Understanding the organization and its context
QMS scope

Day 2: Planning the implementation of a QMS

Leadership and project approval
Organizational structure
Analysis of the existing system
Quality policy
Risk management
Statement of Applicability

Day 3: QMS Implementation

Documented information management
Selection and design of controls
Implementation of controls
Trends and technologies
Communication
Competence and awareness
Quality operations management

Day 4: Monitoring, continual improvement, and preparation for the certification audit

Monitoring, measurement, analysis, and evaluation
Internal audit
Management review
Treatment of nonconformities
Continual improvement
Preparing for the certification audit
Certification process and summary of the training course

Day 5: Certification Exam

Cost: 4999 AED

Duration: 5 Days

ISO 9001:2015 QMS/Internal Auditor - Universal Certification & Services , Dubai

Thu, 23 Jul 2020 13:12:56 +04

Use the internationally recognized ISO 9001:2015 to enhance your auditing skills, as the effectiveness of an audit will have a significant impact on the regulatory compliance and customer satisfaction.

Gain your customers' trust by planning and executing and efficient audit, and monitor and take corrective actions where appropriate.

In this course you will learn how to:

Initiate, plan and conduct an audit.
Prepare and distribute audit reports.
Apply the ISO 9001:2015 requirements and benefits.
Evaluate an organization's ability to handle its QMS.
Write accurate audit reports and suggest corrective actions.

What will be provided:

Course material
Internal auditor certificate approved by IRCA

Cost: 1500 AED

Duration: 2 Days

ISO 9001:2015 QMS/Lead Auditor - Universal Certification & Services , Dubai

Thu, 16 Jul 2020 10:54:01 +04

Gain confidence to efficiently audit a Quality Management System (QMS) in compliance with best practice techniques globally recognized. Consolidate your experience with the latest innovations and help your company to grow continuously by by transforming existing auditor skills to ISO 9001:2015.
This course is ideal for anyone needing to understand and audit an organization's ISO 9001:2015 QMS.
Learning outcomes:

Gain the skills to plan, conduct, report and follow up an audit in accordance with ISO 19011.
Identify the purpose and benefits of a quality management system.
Explain an auditor's role to plan, conduct, report and follow up an audit in accordance with ISO 19011.

What will be provided:

Traning material
Lead auditor certificate approved by IRCA

Cost: 2500 AED

Duration: 5 Days

ISO 9001:2015 QMS/Foundation - Universal Certification & Services , Dubai

Mon, 06 Jul 2020 19:43:39 +04

This online/live training course helps you to understand the key elements to implement and manage a QMS (quality management system) as specified in ISO 9001:2015 standard so that your organization can gain more customer satisfaction and enhance its performance.

You will gain deeper understanding of the ISO 9001:2015 terms, definitions and structure, so that you will be able to apply its concepts and principles to your existing organization ;

Consolidate your experience with the latest innovations and help your company to grow continuously.

This course is ideal for anyone in need to understand, plan, implement or maintain an organization's ISO 9001:2015 QMS.

Learning outcomes:

Identify the purpose and benefits of a QMS.
Understand the operations of a QMS based on ISO 9001:2015 standard.
Increase your employees', customers' and stakeholders' trust and loyalty.
Provide the highest qulity to your customers.

What will be provided:

Traning material
Certificate of attendance from UCS

Cost: 325 AED

Duration: 4 Hours

Project Quality Management - LEORON Professional Development Institute , Dubai,Azerbaijan,Georgia,Kazakhstan,Oman,Saudi Arabia

Tue, 03 Mar 2020 17:48:51 +04

It is often said that the key issue in Project Management is handling the triple constraint of Scope, Time and Cost. But while it is generally accepted that these three may slip, and frequently do, Quality requirements are much more demanding. Quality failures can lead to ballooning project costs and delays, and to hefty penalties and litigation if errors are not discovered and corrected on time. On the other hand, good quality of both deliverables and work processes ensure customer satisfaction, repeat business, and an improved work environment for all project participants and stakeholders.
This course will follow the presentation of Project Quality Management processes and tools from the recently released 6th Edition of PMI's PMBOK Guide, but enhances it with actual industry cases and experiences. An additional section covers effective, Lean based methods to enhance cross-discipline collaboration, drive quality improvements, and lead to more efficient project execution.
The material is geared primarily towards projects resulting in physical deliverables, such as civil, mechanical and electrical construction and major maintenance projects. Due to time limitations we will not be discussing the specialized Quality methods applicable to more intangible areas such as software development or product design.
This course should be of interest to all professionals involved in project planning and execution, or in technical areas often involved in assessing the quality of project deliverables. It should also provide valuable insights and a fresh perspective to Quality professionals involved in Project Quality assurance and control.
Our courses will help you gain the required knowledge and to practice the concepts and tools so you can confidently apply this knowledge upon returning to your project or workplace. The appropriate blend of instructor expertise, peer interaction, and course structure will keep you on track and allow you to meet your goals.

Cost: 2870 USD

Duration: 5 Days

Certified Manager of Quality/Organizational Excellence - LEORON Professional Development Institute , Dubai

Tue, 03 Mar 2020 17:07:12 +04

The Certified Manager of Quality/Organizational Excellence (CMQ/OE) is a professional who leads and champions process - improvement initiatives - everywhere from small businesses to multinational corporations - that can have regional or global focus in a variety of service and industrial settings. A CMQ/OE facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.

The CMQ/OE should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk, and employ knowledge management tools and techniques in resolving organizational challenges.

Cost: 2190 USD

Duration: 5 Days

NCFE LEVEL 3 - Sanbook Quality Consultancy , UAE, Dubai, Abu Dhabi,Abu Dhabi

Sat, 21 Dec 2019 13:48:54 +04

The NCFE IOSH Level 3 Certificate in Safety and Health for Business is designed for those wanting to pursue a career in safety and health. As well as those who need a more advanced health and safety understanding as part of their qualification has already supported organisations to integrate safety and health fully within their business operations and across their value chain.

Cost: 3000 AED

Duration: Upto 10 Days

Certified Quality Management Professional - Learners Point Training Institute , UAE, Dubai,Dubai,Bahrain,Oman,Qatar,Saudi Arabia,United Arab Emirates,Kuwait

Sun, 19 May 2019 12:54:07 +04

Overview:

Our CQMP (Certified Quality Management Professional) training helps professionals gain essential skills for success in quality management. This 24-hour CPD-UK accredited course covers the core tools and methodologies used in modern QMS (Quality Management Systems), helping individuals lead process improvements effectively in any organisation.

Why Choose Our CQMP Training?

Globally Recognised Certification: CPD-UK accredited for professional excellence.
Comprehensive Curriculum: 5 modules covering QMS, leadership, team building, and quality tools.
Flexible Learning Options: Choose classroom, live online, or customised sessions.
Expert Guidance: Learn from industry-expert trainers with hands-on experience.
Easy Payment Plans: Convenient instalment options for stress-free enrolment.

What Will You Learn in Our CQMP Training?

Our quality management course includes:

Leadership & Management in Quality: Develop traits for guiding teams in quality-driven projects.
Building Teams for QMS: Learn effective team-building strategies and stages of team development.
Quality Fundamentals: Understand TQM, ISO 9001, and quality management principles.
Improvement Tools & Techniques: Master Pareto charts, cause-effect diagrams, and control charts.
Advanced Improvement Practices: Explore Six Sigma, Lean Principles, 5S, and FMEA.

Why Take the CQMP Training?

Master Industry-Standard Tools: Gain expertise in QMS tools and methodologies.
Career Advancement: Enhance your role in quality management and process improvement.
Boost Organisational Impact: Lead initiatives that increase efficiency and reduce costs.

Course Modules

Module 1: Leadership and Management in Quality

Definition, similarities, and differences
Traits of a leader in quality management
The role of leadership in supporting quality management systems
Situational leadership in quality

Module 2: Building Teams in a Quality Management System

The importance of teams in quality management projects
Barriers to team achievements
Characteristics of effective teams
Team development stages
Team members & selection tools

Module 3: Quality Basics and Definitions

Definition and history of quality
Quality management systems (ISO9001)
Benefits of implementing a quality model
Total Quality Management (TQM)
Cost Of Poor Quality (COPQ)
National quality and excellence awards
Quality gurus and schools

Module 4: Improvement Tools and Techniques

Tool selection
Brainstorming
The seven classic quality tools
Check sheet
Pareto chart
Cause-and-effect diagram
Histogram
Scatter diagram
Control charts
Flow charts

Module 5: Improvement Methodologies and Practices

House of Quality and Quality Function Deployment (QFD)
Six Sigma methodology
Lean thinking
Lean principles
Eight wastes of Lean (MUDA)
5S and Poka Yoke
Failure Mode and Effects Analysis (FMEA)
Process mapping and process management
Management elements and planning tools
American Society for Quality code of ethics

Why Learner’s Point?

KHDA-Approved Training: Valid certifications across the UAE and beyond.
Expert-Led Training: Delivered by certified professionals with real-world experience.
Flexible Learning Options: Choose from weekday, weekend, and customised classes.
Hands-On Learning: Practical sessions with real-world case studies.

Testimonials

Maqbool Reaz, Quality Assurance Specialist

"The Certified Quality Management Professional course transformed my approach to work. I now apply practical methodologies learned in the training to enhance the quality of our ;

Shamina Naik, Process Improvement Analyst

"The hands-on training was invaluable. I gained a deep understanding of process improvement tools, enabling me to contribute effectively to our team's ;

Take your career to the next level with our Certified Quality Management Professional (CQMP) Training. Enrol with Learner’s Point today and become a quality expert!

Cost: 5443 AED

Discount: 50% Off for Laimoon Users!

Duration: Upto 24 Hours

Quality Management - MNR Talent and Skill Development Institute , United Arab Emirates, Dubai,Dubai,Sharjah

Mon, 23 Jul 2018 17:38:04 +04

This course operates in supports, analyzes and solves quality problems and is involved in quality improvement ;Quality Management ensures that an organization, products or service is consistent.
This course is suitable for Trainers, Quality Analysts, Project Managers, Team Leaders.
Will be able to work in quality management especially to implement total quality concepts in any organization.

Cost: 3000 AED

Duration: 24 Hours

Managing Quality in Retail Banking Service - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Mon, 14 May 2018 16:45:47 +04

Day One: Introduction to Quality Assurance and Control
Quality Assurance and Control Principles
The Concept of Total Quality Management
The Origin and Philosophy of Total Quality Management
Obstacles to implementing TQM

Day Two: Quality Service in Banking
Measuring Gaps between Delivered Service and Customer's expectations
Customer's Feedback
Customer's Expectations
Management Perception
Service Quality Specifications
Service Delivery
External Communication

Day Three: Quality Tools for Retail Banking
External Tools
*        Customer Satisfaction
*        Complaint Management
*        Behavioral Standards
*        Support Tools
Internal Tools
*        Employees Satisfaction
*        Process Cartography
*        ISO Certification
*        Internal Evaluation Methods
*        Other Support Tools

Day Four: Implementing a Culture of Quality
Putting Principles into Practice
Leadership: Taking Ownership of the Quality Leadership Philosophy
Total Quality Management as leadership principle
Implement a Business Strategy driven by your Customers
Focusing on Continuous Improvement - Audit and Review
Leadership Commitment and Involvement
Barriers to TQM Organizational Culture Change

Cost: 3495 USD

Duration: 4 Days

Quality Assurance & Quality Control - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Mon, 14 May 2018 16:17:58 +04

Day One
Introduction to Quality Assurance and Control
Quality Assurance and Control Principles
The Concept of Total Quality Management
The Origin and Philosophy of Total Quality Management
The Six Sigma Methodology
Lean Principles
Obstacles to implementing TQM
Traditional Management vs. Total Quality Management

Day Two
Principles of Quality Assurance and Control
The Core Principles in Achieving Total Quality Management
Prevention Not Correction
Customer-focused Quality
Establishing a Vision, Mission and Policy
Identifying Opportunities for Organizational Continuous Improvement
Building Quality through Teamwork
Team-building and Leadership Exercise
Enhancing Verbal and Non-verbal Communication Effectiveness

Day Three
Techniques for Quality Assurance and Control
Process Improvement
Benchmarking: A Point of Reference
The Baldrige National Quality Program (BNQP): Criteria for Performance Excellence
Cause and Effect
Pareto Chart
Control Charts
Measuring Results
Cost of Quality

Day Four
Implementing a Culture of Quality - The Role of TQM
Putting Principles into Practice
Leadership: Taking Ownership of the Quality Leadership Philosophy
Total Quality Management as leadership principle
Tips for Developing and Coaching Quality Leaders / Employees
Implement a Business Strategy driven by your Customers
Focusing on Continuous Improvement - Audit and Review
"Top-down" Leadership Commitment and Involvement
Barriers to TQM Organizational Culture Change

Day Five
Benefits of Quality Assurance and Control - Improvement
Activities
Benefits of Implementing Total Quality Management "best practices"
Improving Quality (Customer Focus)
Increasing Satisfaction (Employee)
Improve Performance (Organization)
Attitude and Professional Development
SMART Objectives for Continuous Improvement

Cost: 3995 USD

Duration: 5 Days

ISO 17025:2017 Laboratory Management System IRCA - Sanbook Quality Consultancy , United Arab Emirates, Dubai, Abu Dhabi,Abu Dhabi

Wed, 17 Jan 2018 16:31:17 +04

This 5-day Assessor / Lead Assessor Training Course offered
by SQC has been developed to progress the delegate through
a series of modules, each containing a day's activities of
presentation and participation; after w hich each successful
delegate w ill have earned his/her training qualification for
certification as an IRCA QMS Auditor / Lead Auditor. The
course examines these issues by opening w ith the Auditor’s
Code of Conduct. This is follow ed by examining and exploring
ISO 19011:2011, Quality Management Principles, ISO / IEC
17025 Principles, Traceability Chain for Accredited
Laboratories, Risk and Opportunity, Quality Objectives,
Continual Improvement, Corrective and Preventive Action,
Audit Process, Management System Documentation,
Checklists, Audit Plans, Pre-Audit Contact, Conformance
Audits, Follow -up and Completio

Cost: 3500 AED

Duration: Upto 5 Days

Total Quality Management - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 22:37:53 +04

Objective

Understand the importance of quality models and identify various quality concepts and frameworks used by quality gurusDiscover the success elements of Total Quality Management deployment (TQM)
Use TQM improvement tools to enhance customer satisfaction and improve processes within their organization
Describe various types of benchmarking tools and techniques to boost quality initiatives
Apply widely used improvement methodologies

Outline
Introduction to Total Quality Management (TQM) concepts

Definition of quality and quality models
History of quality
Defining TQM
TQM critical success factors
The relationship between ISO 9000 and TQM
Benefits of implementing a quality model
The cost of poor quality
Selecting the right model for your organization
The quality maturity ladder

The success elements of TQM

Customer driven quality
Plan, Do, Check, Act (PDCA) model
Eight-step problem solving methodology
Process thinking
Eliminating the non-value added
Management by facts and data
Continual improvement and Kaizen
Enhanced employee participation and decision making through idea generating systems
Employee reward and recognition

Improvement tools

What is a quality tool?
The seven quality control tools
Tree diagrams: how-how and why-why diagrams
Force field analysis
Affinity diagrams
Process mapping: 'the turtle'
Lean thinking
The seven types of waste in organizations
Visual management and the 5S program
Six Sigma

Benchmarking as a tool to improve quality and business processes

What is benchmarking? Why benchmark?
Levels of benchmarking
Pros and cons of different benchmarking approaches

Methodology for a continuous improvement process

The eight steps to achieve improvement
Critical success factors and common failure factors in TQM

Cost: 3995 USD

Duration: 5 Days

- Saad Allah Management Training & Consultancy , Bahrain, Kuwait, Oman, Qatar, United Arab Emirates, Dubai, Al Kuwait, Muscat, Salalah, Manama, Kuwait City, Doha,Dubai,Abu Dhabi,Riyadh,Jeddah,Muscat,Manama,Algeria,Egypt,Jordan,Kuwait,Lebanon,Morocco

Sun, 18 Dec 2016 10:38:49 +04

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...

Cost: 2500 AED

Duration: 5 Days

Basic Food Hygiene training - Sanbook Quality Consultancy , Dubai and Abu Dhabi

Thu, 05 Dec 2013 12:09:34 +04

Course overview:

Topics Covered

Food Poisoning
Types of Hazards
Types of Bacteria
Different types of Food.
Food Poisoning and Food Borne Diseases.
Prevention of Food Poisoning
Types of Contamination
Types of hazards
Food Spoilage and Food preservation
Personal Hygiene
Food Pest
Basics of cleaning and Disinfecting

Course Credentials - Dubai Muncipality

Cost: 125 AED

Duration: 6 Hours

IRCA ISO 9001:2015 Lead Auditor - Sanbook Quality Consultancy , Dubai, Abu Dhabi,Abu Dhabi

Thu, 05 Dec 2013 12:09:34 +04

Regular auditing to ensure that Quality Management System is effectively implemented in conformance with ISO 9001:2008. The activities of an auditing team must be directed by an Auditor/ Lead Auditor who carries ultimate responsibility for this task. Join this course to acquire the knowledge, skills and tool you ; This course is certified by the Governing Board of the IQA International Register of Certificated Auditors (IRCA) and satisfies part of the requirements for certification as an IRCA or International Auditor and Training Certification Association (IATCA) auditor.

To understand application of Quality Management System with respect to auditing.
To provide in-depth knowledge about the requirements of Lead Auditor.
To provide first hand experience of auditing technique.
To understand the process approach based auditing of the Quality Management System

Who should attend :

Quality Professionals
Quality Professionals
Quality Managers
Quality Engineers
Quality Technicians
Document Controllers
Procurement Personnel
Internal Auditors
Financial Personnel
Owner Managers

Benefits of attending this course?

Confidence in effective quality management system audits
Easily meet ISO 9001:2008 requirements for certification
Ability to carry out third party audits on you supply chain
Build business performance and customer ;

Course Contents:

The course is highly interactive with group discussions & exercises and will enable delegates to build on existing skills.
Emphasis is placed on practical application of assessment knowledge and skills. Maximizing the effectiveness of the audit team.
Realistic case studies allow delegates to apply skills and knowledge to all stages of the

Assessment process:

Daily assessment feedback allows delegates to monitor progress and identify areas for Improvement.
Use of excellent interactive materials of international standards
Tutorials with power point presentation on all topics.

Course Certificate

IRCA Certificate will be issued to all attendees on successful completion of the course.

Cost: 3000 AED

Duration: Upto 5 Days

(CMQ/OE) Certified Manager of Quality/Org. Excellence - Vedant Trainings , Dubai ,Dubai,Abu Dhabi

Thu, 25 Apr 2013 11:16:35 +04

The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiativeseverywhere from small businesses to multinational corporationsthat can have regional or global focus in a variety of service and industrial settings.
A Certified Manager of Quality/Organizational Excellence facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.
Once qualified, you should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk and employ knowledge management tools and techniques in resolving organizational challenges.
Among other things, you'll learn how to:
lead and champion process improvement initiatives
supports strategic planning and deployment initiatives
determine organizational improvement
motivate and evaluate staff
manage projects and human resources
analyze financial situations
determine and evaluate risk
resolve organizational challenges
Benefits of the CMQ/OE certification:
Job opportunities
Career progression
Higher salary
Job satisfaction
Up-to-date skills
Employer and peer recognition
Personal growth and confidence

Cost: 2900 AED

Duration: Upto 4 Days