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Project Quality Management - LEORON Professional Development Institute , Dubai,Azerbaijan,Georgia,Kazakhstan,Oman,Saudi Arabia

Tue, 03 Mar 2020 17:48:51 +04

It is often said that the key issue in Project Management is handling the triple constraint of Scope, Time and Cost. But while it is generally accepted that these three may slip, and frequently do, Quality requirements are much more demanding. Quality failures can lead to ballooning project costs and delays, and to hefty penalties and litigation if errors are not discovered and corrected on time. On the other hand, good quality of both deliverables and work processes ensure customer satisfaction, repeat business, and an improved work environment for all project participants and stakeholders.
This course will follow the presentation of Project Quality Management processes and tools from the recently released 6th Edition of PMI's PMBOK Guide, but enhances it with actual industry cases and experiences. An additional section covers effective, Lean based methods to enhance cross-discipline collaboration, drive quality improvements, and lead to more efficient project execution.
The material is geared primarily towards projects resulting in physical deliverables, such as civil, mechanical and electrical construction and major maintenance projects. Due to time limitations we will not be discussing the specialized Quality methods applicable to more intangible areas such as software development or product design.
This course should be of interest to all professionals involved in project planning and execution, or in technical areas often involved in assessing the quality of project deliverables. It should also provide valuable insights and a fresh perspective to Quality professionals involved in Project Quality assurance and control.
Our courses will help you gain the required knowledge and to practice the concepts and tools so you can confidently apply this knowledge upon returning to your project or workplace. The appropriate blend of instructor expertise, peer interaction, and course structure will keep you on track and allow you to meet your goals.

Cost: 2870 USD

Duration: 5 Days

Certified Manager of Quality/Organizational Excellence - LEORON Professional Development Institute , Dubai

Tue, 03 Mar 2020 17:07:12 +04

The Certified Manager of Quality/Organizational Excellence (CMQ/OE) is a professional who leads and champions process - improvement initiatives - everywhere from small businesses to multinational corporations - that can have regional or global focus in a variety of service and industrial settings. A CMQ/OE facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.

The CMQ/OE should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk, and employ knowledge management tools and techniques in resolving organizational challenges.

Cost: 2190 USD

Duration: 5 Days

Certified Quality Management Professional - Learners Point Training Institute , UAE, Dubai,Dubai,Bahrain,Oman,Qatar,Saudi Arabia,United Arab Emirates,Kuwait

Sun, 19 May 2019 12:54:07 +04

Overview:

Our CQMP (Certified Quality Management Professional) training helps professionals gain essential skills for success in quality management. This 24-hour CPD-UK accredited course covers the core tools and methodologies used in modern QMS (Quality Management Systems), helping individuals lead process improvements effectively in any organisation.

Why Choose Our CQMP Training?

Globally Recognised Certification: CPD-UK accredited for professional excellence.
Comprehensive Curriculum: 5 modules covering QMS, leadership, team building, and quality tools.
Flexible Learning Options: Choose classroom, live online, or customised sessions.
Expert Guidance: Learn from industry-expert trainers with hands-on experience.
Easy Payment Plans: Convenient instalment options for stress-free enrolment.

What Will You Learn in Our CQMP Training?

Our quality management course includes:

Leadership & Management in Quality: Develop traits for guiding teams in quality-driven projects.
Building Teams for QMS: Learn effective team-building strategies and stages of team development.
Quality Fundamentals: Understand TQM, ISO 9001, and quality management principles.
Improvement Tools & Techniques: Master Pareto charts, cause-effect diagrams, and control charts.
Advanced Improvement Practices: Explore Six Sigma, Lean Principles, 5S, and FMEA.

Why Take the CQMP Training?

Master Industry-Standard Tools: Gain expertise in QMS tools and methodologies.
Career Advancement: Enhance your role in quality management and process improvement.
Boost Organisational Impact: Lead initiatives that increase efficiency and reduce costs.

Course Modules

Module 1: Leadership and Management in Quality

Definition, similarities, and differences
Traits of a leader in quality management
The role of leadership in supporting quality management systems
Situational leadership in quality

Module 2: Building Teams in a Quality Management System

The importance of teams in quality management projects
Barriers to team achievements
Characteristics of effective teams
Team development stages
Team members & selection tools

Module 3: Quality Basics and Definitions

Definition and history of quality
Quality management systems (ISO9001)
Benefits of implementing a quality model
Total Quality Management (TQM)
Cost Of Poor Quality (COPQ)
National quality and excellence awards
Quality gurus and schools

Module 4: Improvement Tools and Techniques

Tool selection
Brainstorming
The seven classic quality tools
Check sheet
Pareto chart
Cause-and-effect diagram
Histogram
Scatter diagram
Control charts
Flow charts

Module 5: Improvement Methodologies and Practices

House of Quality and Quality Function Deployment (QFD)
Six Sigma methodology
Lean thinking
Lean principles
Eight wastes of Lean (MUDA)
5S and Poka Yoke
Failure Mode and Effects Analysis (FMEA)
Process mapping and process management
Management elements and planning tools
American Society for Quality code of ethics

Why Learner’s Point?

KHDA-Approved Training: Valid certifications across the UAE and beyond.
Expert-Led Training: Delivered by certified professionals with real-world experience.
Flexible Learning Options: Choose from weekday, weekend, and customised classes.
Hands-On Learning: Practical sessions with real-world case studies.

Testimonials

Maqbool Reaz, Quality Assurance Specialist

"The Certified Quality Management Professional course transformed my approach to work. I now apply practical methodologies learned in the training to enhance the quality of our ;

Shamina Naik, Process Improvement Analyst

"The hands-on training was invaluable. I gained a deep understanding of process improvement tools, enabling me to contribute effectively to our team's ;

Take your career to the next level with our Certified Quality Management Professional (CQMP) Training. Enrol with Learner’s Point today and become a quality expert!

Cost: 5443 AED

Discount: 50% Off for Laimoon Users!

Duration: Upto 24 Hours

Managing Quality in Retail Banking Service - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Mon, 14 May 2018 16:45:47 +04

Day One: Introduction to Quality Assurance and Control
Quality Assurance and Control Principles
The Concept of Total Quality Management
The Origin and Philosophy of Total Quality Management
Obstacles to implementing TQM

Day Two: Quality Service in Banking
Measuring Gaps between Delivered Service and Customer's expectations
Customer's Feedback
Customer's Expectations
Management Perception
Service Quality Specifications
Service Delivery
External Communication

Day Three: Quality Tools for Retail Banking
External Tools
*        Customer Satisfaction
*        Complaint Management
*        Behavioral Standards
*        Support Tools
Internal Tools
*        Employees Satisfaction
*        Process Cartography
*        ISO Certification
*        Internal Evaluation Methods
*        Other Support Tools

Day Four: Implementing a Culture of Quality
Putting Principles into Practice
Leadership: Taking Ownership of the Quality Leadership Philosophy
Total Quality Management as leadership principle
Implement a Business Strategy driven by your Customers
Focusing on Continuous Improvement - Audit and Review
Leadership Commitment and Involvement
Barriers to TQM Organizational Culture Change

Cost: 3495 USD

Duration: 4 Days

Quality Assurance & Quality Control - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Mon, 14 May 2018 16:17:58 +04

Day One
Introduction to Quality Assurance and Control
Quality Assurance and Control Principles
The Concept of Total Quality Management
The Origin and Philosophy of Total Quality Management
The Six Sigma Methodology
Lean Principles
Obstacles to implementing TQM
Traditional Management vs. Total Quality Management

Day Two
Principles of Quality Assurance and Control
The Core Principles in Achieving Total Quality Management
Prevention Not Correction
Customer-focused Quality
Establishing a Vision, Mission and Policy
Identifying Opportunities for Organizational Continuous Improvement
Building Quality through Teamwork
Team-building and Leadership Exercise
Enhancing Verbal and Non-verbal Communication Effectiveness

Day Three
Techniques for Quality Assurance and Control
Process Improvement
Benchmarking: A Point of Reference
The Baldrige National Quality Program (BNQP): Criteria for Performance Excellence
Cause and Effect
Pareto Chart
Control Charts
Measuring Results
Cost of Quality

Day Four
Implementing a Culture of Quality - The Role of TQM
Putting Principles into Practice
Leadership: Taking Ownership of the Quality Leadership Philosophy
Total Quality Management as leadership principle
Tips for Developing and Coaching Quality Leaders / Employees
Implement a Business Strategy driven by your Customers
Focusing on Continuous Improvement - Audit and Review
"Top-down" Leadership Commitment and Involvement
Barriers to TQM Organizational Culture Change

Day Five
Benefits of Quality Assurance and Control - Improvement
Activities
Benefits of Implementing Total Quality Management "best practices"
Improving Quality (Customer Focus)
Increasing Satisfaction (Employee)
Improve Performance (Organization)
Attitude and Professional Development
SMART Objectives for Continuous Improvement

Cost: 3995 USD

Duration: 5 Days

Total Quality Management - Convertas , Dubai,Malaysia,Turkey,United Kingdom

Mon, 29 May 2017 22:37:53 +04

Objective

Understand the importance of quality models and identify various quality concepts and frameworks used by quality gurusDiscover the success elements of Total Quality Management deployment (TQM)
Use TQM improvement tools to enhance customer satisfaction and improve processes within their organization
Describe various types of benchmarking tools and techniques to boost quality initiatives
Apply widely used improvement methodologies

Outline
Introduction to Total Quality Management (TQM) concepts

Definition of quality and quality models
History of quality
Defining TQM
TQM critical success factors
The relationship between ISO 9000 and TQM
Benefits of implementing a quality model
The cost of poor quality
Selecting the right model for your organization
The quality maturity ladder

The success elements of TQM

Customer driven quality
Plan, Do, Check, Act (PDCA) model
Eight-step problem solving methodology
Process thinking
Eliminating the non-value added
Management by facts and data
Continual improvement and Kaizen
Enhanced employee participation and decision making through idea generating systems
Employee reward and recognition

Improvement tools

What is a quality tool?
The seven quality control tools
Tree diagrams: how-how and why-why diagrams
Force field analysis
Affinity diagrams
Process mapping: 'the turtle'
Lean thinking
The seven types of waste in organizations
Visual management and the 5S program
Six Sigma

Benchmarking as a tool to improve quality and business processes

What is benchmarking? Why benchmark?
Levels of benchmarking
Pros and cons of different benchmarking approaches

Methodology for a continuous improvement process

The eight steps to achieve improvement
Critical success factors and common failure factors in TQM

Cost: 3995 USD

Duration: 5 Days