Laimoon.comhttps://courses.laimoon.com/sitemap/rss Courses in Dubai, Abu Dhabi, Sharjah Diplomas, Degrees & Doctorates - Laimoon Course Guide en-us <![CDATA[Multitasking and Prioritizing Skills - The Gulf Consultant , Online ]]>https://courses.laimoon.com/course/multitasking-and-prioritizing-skills-the-gulf-consultant/online Managing tasks, priorities, and deadlines in a business requires careful planning and smart decision-making. It’s crucial to align tasks with the organization’s goals while considering internal structures and external factors. This course will provide a clear approach to managing tasks, setting priorities, and meeting deadlines within any business environment.

  • Organizational Structures and Strategic Decision-Making
  • Business Processes and Concepts
  • Decision-Making Tools for Prioritizing Tasks
  • Planning, Scheduling, and Tracking Workflows
  • Tracking Progress and Forecasting

Cost: 6500 AED

Discount: 20%% Off for Laimoon Users!

Duration: 5 Days

]]> Wed, 02 Oct 2024 13:49:18 +04 <![CDATA[Secretarial Accounting - Oscar Education Group , UAE, Dubai, Bur Dubai, Deira, Al Qusais,Dubai,United Arab Emirates ]]>https://courses.laimoon.com/course/dealing-with-difficult-people-oasis-institute/online Course Details
Learning this course simply adds another skill into your abilities and your chances to get selected into job interviews increases for sure. There are some best business firms which search secretarial candidates who also know accountancy.

Features:

- Flexible days and timing
- Friendly and Qualified Instructors
- Regular/Weekend sessions available.
- Transportation Facility also available
 

Cost: 1260 AED

Discount: 50% Off for Laimoon Users!

Duration: 20 Hours

]]> Tue, 03 Mar 2020 13:21:17 +04 <![CDATA[MS OUTLOOK - Al Manal Training Center , United Arab Emirates, Abu Dhabi,Abu Dhabi ]]>https://courses.laimoon.com/course/ms-outlook-al-manal-training-center-1/online Microsoft Outlook is a powerful tool for managing emails, scheduling meetings, and organizing tasks. This course covers everything you need to know, from setting up your inbox and managing messages to using advanced features like calendar management and task tracking. By mastering Microsoft Outlook, you’ll enhance your communication skills, stay organized, and increase productivity, making you more effective in any professional setting.

Our program offers practical lessons led by expert trainers, ensuring you gain hands-on experience with Outlook’s functionalities. Whether you're a beginner or looking to enhance your skills, our course provides the knowledge and practice you need to excel.

Curriculum

  1. Email Management: Organizing, sending, and receiving emails efficiently
  2. Calendar Functions: Scheduling, managing events, and setting reminders
  3. Contact Management: Creating and managing contact lists
  4. Task Tracking: Using the task feature to manage and prioritize work
  5. Categorization and Rules: Automating and organizing your inbox
  6. Email Security: Understanding security protocols and best practices
  7. Mail Merging: Sending bulk personalized emails
  8. Time Zone Management: Handling events and meetings across time zones
  9. Customizing Outlook: Setting up personalized views and preferences
  10. Archiving and Data Management: Organizing emails for long-term storage
  11. Collaboration Tools: Using shared calendars and tasks for teamwork
  12. Search Functionality: Quickly finding information and emails
  13. Signature Creation: Setting up professional email signatures
  14. Out of Office Assistant: Automating responses when unavailable
  15. Integration with Microsoft 365: Syncing Outlook with other Microsoft tools

Description

Our Microsoft Outlook Course is ideal for professionals who want to make the most of this powerful email and productivity tool. We provide step-by-step training on managing your inbox, scheduling meetings, and tracking tasks efficiently. You’ll also learn how to use Outlook’s collaboration features, making it easy to work with teams and coordinate schedules.

Through practical exercises, our trainers will guide you in mastering Outlook’s advanced features, such as email categorization, rule setup, and data archiving. By the end of this course, you’ll be equipped with the skills to boost your productivity and enhance your organization at work.

At the end of this course, you will be able to:

  • Efficiently manage and organize your emails using Outlook’s features
  • Set up and manage your calendar for scheduling and event management
  • Organize your contacts and manage communication effectively
  • Track tasks and prioritize work for better time management
  • Automate and streamline your inbox with categories and rules
  • Apply security best practices for safe email use
  • Use mail merge to send bulk emails professionally
  • Customize Outlook settings to suit your work style
  • Archive and manage your email data for long-term use
  • Collaborate efficiently with shared calendars and task assignments

Who Is This Course For?

  • Office Professionals who want to manage their email and schedules more effectively
  • Managers needing to coordinate with teams and optimize calendar management
  • Customer Service Representatives looking to organize communications
  • Administrative Staff aiming to streamline tasks and manage contacts
  • Job Seekers seeking to enhance their resume with Outlook proficiency
  • Remote Workers who need to manage communication and collaboration tools

Requirements

  • Basic familiarity with email usage is recommended
  • Access to Microsoft Outlook software for practical exercises
  • Willingness to engage in hands-on training and learn new techniques

Career Path

Completing the Microsoft Outlook Training Course can enhance your professional capabilities and open up roles such as:

  • Administrative Assistant
  • Office Manager
  • Customer Service Representative
  • Project Coordinator
  • Executive Assistant
  • Sales Coordinator

Whether you’re new to Microsoft Outlook or seeking to refine your skills, this course equips you with the expertise to manage communication and tasks efficiently, increasing your professional value.

Cost: 1000 AED

Duration: 10 Hours

]]> Thu, 14 Mar 2019 19:58:33 +04 <![CDATA[Efficient Administration Skills - Convertas , Dubai,United Arab Emirates ]]>https://courses.laimoon.com/course/five-days-efficient-administration-skills-convertas/online Day 1
The Administrator as part of the support team
· Understanding your role within your team
· Building an excellent professional image
· Strategies for an outstanding team player
· Understanding your team player style
· Having the right attitude to excel
The modern administrator's highly needed abilities
· Building information expertise
· Seeing through obstacles and building on talents and strengths
· Maturity and political skills
· Adaptability to a changing office environment
· Gaining credibility
· Taking the initiative
 
Day 2
Verbal communication
· Why we misunderstand other people
· Choosing the right communication medium
· Building excellent relations with your manager and colleagues
· Overcoming communication barriers
· Communicating with assertiveness and self-confidence
· Understanding cultural differences
· Strategies for greater visibility and influence
 
Day 3
Effective written communication
· Ingredients of a professionally written document
· Key techniques for effective e-mails
· Dos and don'ts of business writing
· Email writing principles and etiquette
· Building rapport and writing with credibility
 
Day 4
Telephone handling best practices
· Professional telephone behavior
· Key competencies for success
· The can-do service driven approach
· Handling difficult callers
Effective time planning
· Identifying and controlling your time wasters
· Setting your priorities and working standards
· Maximizing your efficiency
· Planning and organizing a productive work day
 
Day 5
Memory reinforcement techniques
· Your memory as a business tool
· Why we forget
· Daily memory practice and training
· Techniques to increase concentration
· Remembering 'by association' and linking
· Using acronyms and the method of loci
· Strategies to remembering names
 

Cost: 3995 USD

Duration: 5 Days

]]> Sun, 25 Feb 2018 15:08:04 +04 <![CDATA[Executive & Personal Assistant - Convertas , Dubai ]]>https://courses.laimoon.com/course/executive-personal-assistant-1/online Day 1
The role of the office manager and administrator
· Competencies for success
· Identifying an administrator role
Effective verbal and written communication skills
· Positive attitude
· Being assertive
· Dealing with the boss, colleagues, subordinates and clients
· Preparing professional presentations
· Professional business writing
· Style and layout
 
Day 2 
Serving internal and external customer
· Understanding needs of internal and external customers
· Overriding barriers
· Providing the excellent service
· Handling complaints
Stress management techniques
· Causes and symptoms
· Identifying your stressors
· How stress affects performance
· Stress management plan
 
Day 3
Managing time
· Identifying and eliminating time wasters
· Setting priorities
· Planning and managing time for self and others
· Preparing time logs and learning from them
Organizing meetings
· Elements of an effective meeting
· Preparing the agenda
· Taking minutes of meetings
Using the telephone properly
· Professional telephone behavior
· Effective listening
· Professional handling of an incoming call
· Identifying and dealing with common phone problems

Cost: 3195 USD

Duration: 3 Days

]]> Sun, 30 Jul 2017 22:00:58 +04 <![CDATA[Administration and Office Management - Convertas , Dubai ]]>https://courses.laimoon.com/course/administration-and-office-management-1/online Day 1:
1- The role of the office manager and administrator
· Perception versus reality
· The 3Ds of successful administrators: dramatically and demonstrably different
· Competencies required for success
· What it takes to be a 'star' at work
· Identifying your role
 
Day 2:    
1- Effective verbal and written communication skills
· Improving credibility and gaining recognition
· Importance of having positive attitude
· Being assertive
· Selling your ideas to the boss, colleagues, subordinates and clients
· Preparing a professional presentation
· What constitutes professional business writing
· Style and layout
· Obtaining your objective with the reader
· Readers' expectations
2- Using the telephone properly
· Professional telephone behavior
· Rules for good listening
· Steps in professional handling of an incoming call
· Dealing with difficult callers
· Identifying common phone problems and formulating solutions
 
Day 3: 
1- Serving the internal and external customer
· Understanding the needs of internal and external customers
· Removing services barriers
· Providing excellent service
· Breaking down the silo mentality
· Handling complaints
2- Managing time

· Identifying and eliminating time wasters
· Setting goals and priorities
· Using measures to control and improve your effectiveness
· Planning and managing time for self and others
· Preparing time logs and learning from them
 
Day 4: 
1- Organizing meetings
· Elements of an effective meeting
· Preparing the agenda
· Meeting common time wasters
· Taking minutes of meetings
· Responsibilities of meeting leaders and participants
2- Stress management techniques
· Causes and symptoms
· Identifying your stressors
· How stress affects performance
· Formulating a comprehensive stress management plan

Cost: 3495 USD

Duration: 4 Days

]]> Sun, 30 Jul 2017 21:51:25 +04 <![CDATA[Executive Secretary & Administration - NLP Tech , Dubai ]]>https://courses.laimoon.com/course/executive-secretary-administration/online
  • Identifying the key areas for development in this job role, increasing the contribution made to the company; laying the foundations; assessing one's contribution.
  • Managing the individual's boss successfully; making relationships work; developing their network; communication and the importance of feedback.
  • Increasing one's contribution to the management team through basic group dynamics and team work.
  • Developing personal management skills; setting objectives; prioritizing tasks;understanding time management; delegating successfully; problem solving.
  • Organizing effective systems; travel; informal and formal meetings; minute taking.
  • Effective communication; learning how to be assertive and stay in control; the telephone; dealing with difficult people; developing a personal action plan.
  • How to acquire the interpersonal skills that will enable one to deal more effectively with others.
  • Assertiveness - how it can be developed and used in a positive way.
  • Dealing with conflict, anger and criticism in a cool manner, while projecting an image of self confidence and professionalism.
  • How to take charge of situations and command attention without being forceful or intimidating.
  • How to say 'no' when necessary, and negotiate a solution.
  • Successful two way communication, how listening skills and body language can affect a situation.
  • How positive thinking and creating an overall mental picture can help diffuse stressful situations.

    • Career Path:

     

    • Supporting your manager 
    • Streamlining the office 
    • Meetings and Minutes 
    • Time Management 
    • Business Skills

     

    Cost: 1195 AED

    Duration: 20 Hours

    ]]>     Fri, 07 Oct 2016 12:15:38 +04     <![CDATA[Executive Secretarial Management (ESM) - Learners Point Training Institute , Dubai,Bahrain,Kuwait,Oman,Qatar,Saudi Arabia,United Arab Emirates ]]>https://courses.laimoon.com/course/executive-secretarial-management-learners-point/online Overview:

    Our ESM Course is designed to help individuals build essential skills for executive secretarial management roles. This CPD-UK accredited training program offers a 30-hour comprehensive curriculum covering key areas like office administration, communication, time management, and leadership. Delivered by industry experts, this course prepares professionals to support CEOs and top executives efficiently.

    Why Choose Our ESM Course?
    • Globally Recognised Certification: CPD-UK accredited for international recognition.
    • Flexible Learning Options: Choose from classroom, live online, and 1-1 training.
    • Industry-Relevant Curriculum: 10 comprehensive modules tailored to modern industry practices.
    • Expert Trainers: Learn from experienced professionals in ESM UAE and ESM Dubai markets.
    • Easy Payment Plans: Flexible and affordable instalment options.
    Why Take the ESM Course?
    • Boost Career Prospects: Master skills to become a valued executive secretary.
    • In-Demand Skills: Gain expertise in executive secretarial management for leading industries.
    • Advance Professionally: Build organisational and communication competencies.
    Course Modules

    Module 1: Office Orientation
    • Ergonomics
    • Types and Purpose of Equipment Used in General and Specialized Office Work
    • Skills, Attitudes and Attributes of Office Personnel
    • Good Human Relationships to Office Efficiency
    Module 2: Communication
    • Various Channels of Communication Used in the Office
    • Factors Affecting the Selection of Communication Channel
    • Factors Affecting the Flow of Communication
    • Barriers to Effective Communication
    • Telephone Techniques
    • Office Mail / Dispatches
    Module 3: Records & Information Management
    • Describe the Characteristics of an Information Management System
    • Describe the Duties of a Records Management Clerk
    • Maintain a Records Management System by Electronic and Other Means
    • Outline the Procedures for Dealing with Inactive Files
    • Describe the Main Legal Stipulations Governing Access to and Retention of Documents
    • Explain the Use of Filing Equipment and Supplies in Records and Information Management
    • Differentiate between Centralized and Departmental Records Management Systems
    Module 4: Reception & Hospitality
    • Assess the Contribution of the Reception Desk to the Welfare of the Organization
    • Identify the Duties and Attributes of a Receptionist
    • Manage Appointments for an Executive using Electronic or Manual Systems
    • Explain the Importance and Use of Electronic and Manual Reminder Systems
    • Meetings
    • Define Terms Associated with Business Meetings
    • Prepare Documents Associated with Business Meetings
    • Define the Roles of Personnel Associated with Business Meetings
    • List Various Types of Meetings
    • Organize Different Types of Meetings
    • Outline the Follow-up Procedures related to Decisions made at Meetings
    Module 5: Travel Arrangements
    • Identify the Role of Travel Policy in a Company
    • Calculate Time-Based on Time Differences between Countries
    • Outline Procedure for Making Travel Arrangements
    • Explain the Importance of Making Checklists
    • Interpret the Needs and Design Itineraries
    • Explain the Necessity of Various Travel Documents
    • Determine Security Health and Culture Issues for a Travel
    • Determine the Forex Requirements
    Module 6: Customer Service
    • Identify the Importance of Customer Service in an Organization
    • Explain the Difference between Internal and External Customers
    • Identify Customer Needs and Respond within the SLA Framework
    • Explain what Customer Delight is
    • Handle Angry Customers and Escalations
    Module 7: Time Management
    • Explain the Benefits of Time Management
    • Manage Self-Time
    • Manage Boss & Time
    • Planning a Perfect Day
    • Identifying the Prime Time and Prioritizing Tasks
    Module 8: Leadership & Management Skills
    • Explain What is Leadership
    • Identify the Benefits of Leadership
    • Explain Types of Leadership Skills
    • Understand how to Develop Leadership Skills
    • Identify the Difference between a Leader and a Manager
    Module 9: Business English
    • Business English
    Module 10: Computers & MS Office
    • Computers & MS Office
    Module 11: Meetings
    • Define Terms Associated with Business Meetings
    • Prepare Documents Associated with Business Meetings
    • Define the Roles of Personnel Associated with Business Meetings
    • List Various Types of Meetings
    • Organise Different Types of Meetings
    • Outline the Follow-up Procedures related to Decisions made at Meetings
    Career Benefits After Completing the ESM Course
    • Higher Employability: Stand out in ESM Dubai and ESM UAE markets.
    • Broaden Skill Set: Enhance administrative and managerial capabilities.
    • Diverse Roles: Excel in office management, executive assistance, and administrative leadership.
    Why Learner’s Point?
    • KHDA-Approved Training: Certifications valid across the UAE and beyond.
    • Expert Trainers: Hands-on learning from industry experts.
    • Interactive Learning: Real-world case studies and practical exercises.
    • Flexible Schedules: Weekend, weekday, and customized learning options.
    Testimonials

    Shahiba Mumtaz, Executive Secretary
    "The Executive Secretarial Management (ESM) Training Course transformed my career. The practical modules and personalized guidance prepared me for real-world ;

    Shafiq Abid, Administrative Manager
    "Completing the Executive Secretarial Management (ESM) Training Course was the best decision. The hands-on experience and comprehensive modules gave me the confidence to excel as an administrative ;

    Advance your career in Executive Secretarial Management with our ESM course. Enroll with Learner’s Point today and become a certified professional!

    Cost: 4000 AED

    Discount: 60% Off for Laimoon Users!

    Duration: Upto 24 Hours

    ]]>     Thu, 31 Dec 2015 12:40:45 +04     <![CDATA[Executive Secretary & Administration With MSOffice - Jurassic Institute of Management and Technology , Bur Dubai, Dubai and King Faisal Road, Sharjah ]]>https://courses.laimoon.com/course/executive-secretary--administration/online Course Overview:

    Join the Executive Secretary & Administration course at Aptech Computer Training, available at our Dubai & Sharjah branches. This comprehensive training program focuses on developing essential skills in office management, communication, organizational skills, business correspondence, personality development, and technical skills using Microsoft Office tools.

    Participants will gain practical knowledge in managing office operations, enhancing communication skills, handling business correspondence, MS Office productivity, and developing personal management skills to perform effectively as an Executive Secretary or Administrative Professional.

    Upon successful completion, participants will receive a KHDA-certified certificate, validating their skills and enhancing their career opportunities in administration and office management.

    Who Can Enroll?
    • Aspiring Executive Secretaries & Administrative Professionals.
    • Office Managers & Personal Assistants.
    • Individuals looking to enhance their communication and organizational skills
    Course Outcomes:

    ;Proficiency in office management and administration.
    2. Effective communication and business correspondence skills.
    3. Strong organizational and interpersonal skills.
    4. Hands-on experience with Microsoft Office tools.

    Course Outline:

    1. Secretarial Skills:
    • The Role of the Executive Secretary/PA
    • Time Management & Assertiveness Training
    • Conflict Resolution & Negotiation
    • Effective Communication & Listening Skills
    • Dealing with Difficult People & Situations
    • Technology in the Office
    • Confidentiality & Telephone Etiquette
    • Mail Processing, Diary Management, Travel Arrangements
    • Meeting Coordination & Record Management
    • Tips of the Trade
    2. Organization Skills:
    • Organizational Charts & Office Structure
    • Physical Environment & Safety
    • File Security & Filing Systems
    • Office Supplies & Equipment Management
    • Inventory & Repairs
    • Banking & Teamwork
    • Time Management & Cleanliness
    3. Business Correspondence:
    • Art of Good Letter Writing
    • Grammar, Clarity, and Format
    • Report & Memo Writing
    • Sales Letters, Proposals, Orders & Acknowledgments
    • Complaint Handling & Responses
    • Creating Circulars & Common Letters
    • Proofreading & Editing Skills
    4. Personality Development:
    • Understanding Personality & Interpersonal Relationships
    • Dealing with Difficult People & Situations
    • Maintaining Confidentiality & Professionalism
    • Self-Confidence & Positive Thinking
    • Self-Development for Future Growth
    5. Technical Skills:
    • Microsoft Word (Document Creation & Editing)
    • Microsoft Excel (Spreadsheets & Data Management)
    • Microsoft PowerPoint (Presentation Skills)
    • Microsoft Outlook (Email Communication)
    Career Opportunities:
    • Executive Secretary
    • Office Administrator
    • Personal Assistant
    • Administrative Coordinator
    • Office Manager
    Why Choose Us?

    1. Expert Instructors: Learn from experienced professionals with industry knowledge.
    2. Hands-On Training: Practical exercises to enhance your office management skills.
    3. KHDA-Certified Certificate: A valuable credential to boost your career.
    4. Comprehensive Curriculum: Covering all essential skills required for an Executive Secretary.
    5. Flexible Learning Options: Available both online and offline.

    Cost: 1300 AED

    Discount: 10% Off for Laimoon Users!

    Duration: 2 Hours

    ]]>     Thu, 23 Jan 2014 11:21:18 +04