Laimoon.com

Advanced Customer Service Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Wed, 24 Dec 2025 20:41:56 +04

Overview

The Advanced Customer Service Management training course is designed to enhance participants’ ability to deliver exceptional customer experiences in complex and demanding service environments. The programme focuses on advanced service strategies, customer relationship management, and service excellence frameworks that drive customer loyalty and long-term business value.

Participants will develop the skills to analyse customer needs, manage challenging interactions, handle complaints effectively, and lead service teams to consistently high performance. The course also explores service quality measurement, customer feedback systems, and the use of digital tools to improve service delivery. By the end of the training, delegates will be equipped to design, manage, and continuously improve customer service operations aligned with organisational goals and customer expectations.

Cost: 4250 USD

Duration: 5 Days

Advance Strategic Sales Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 19 Dec 2025 17:59:02 +04

Providing effective training in Sales and Marketing helps boost sales, increase profit, create brand image and also improve customers satisfaction. Any business life is completely depended on Sales and Marketing. It delivers a significant business benefit.

The role of a sales director is crucial in improving an organization’s revenue and sales. A good sales director can affect the overall performance of a business. The course is designed with lot of practical exercises, modern techniques, taking the delegates skills to an advanced level. This will help the delegates to attain the skills they require and implement what they learn in their work efficiently and to their highest potential. This course will help review overall sales strategies and how they can contribute in order to achieve desired positive outcome. It will set measurable objectives and standards with in the team and will boost the confidence in their performance and achieve the objectives.

Objective

Learning where improvement is needed in your representative’s sales process.
Building sales strategies
Penetrate new markets and expand relations with existing clients
Gain a deep understanding of commercial acumen
Developing and executing a personalized plan for improvement
Developing a system of analysis, accountability, and continuous improvement
Providing salespeople with a supportive presence and expert source of insight
Helping salespeople develop stronger relationships with customers

For Another Dates Please contact Us.

Cost: 4250 USD

Duration: 5 Days

Vendor Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 19 Dec 2025 17:14:52 +04

In this course, you will acquire the skills necessary to adeptly oversee vendors. Through practical exercises, a holistic understanding will be cultivated on the selection, motivation, and management of vendors.

The curriculum will introduce you to the procurement life cycle and emphasize the three crucial facets of successful vendor management: commitments, relationships, and metrics. Commitments involve the reciprocal obligations manifested in agreements, contracts, and statements of work. Relationships encompass the orchestration of interactions between the buyer and seller, ranging from governance protocols to negotiation dynamics. Metrics involve the collection of data throughout the procurement project, employed to assess performance. You will be equipped to design metrics that incentivize desired behavior and optimize value.

Objective

Understand the procurement lifecycle and its integration with effective vendor management
Explore the three core pillars that drive successful vendor management
Recognise the importance of clearly defined and mutually agreed commitments
Examine the key components of contracts, Statements of Work (SOWs), and Service Level Agreements (SLAs)
Understand the different types, purposes, and structures of vendor agreements
Apply change control processes and governance frameworks to manage contractual variations
Develop negotiation techniques that foster collaboration and long-term supplier relationships

Cost: 4250 USD

Duration: 5 Days

Strategic Planning and Goal Achievement - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 19 Dec 2025 00:06:56 +04

"Strategic Planning and Goal Achievement" is a comprehensive course designed to provide individuals and organizations with the knowledge, skills, and tools necessary to develop effective strategic plans and successfully achieve their goals.

Participants will learn how to conduct a strategic analysis of internal and external factors affecting their organization, including market trends, competitor analysis, and SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis. The course covers techniques for setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives that are aligned with the organization's strategic priorities.

Additionally, the course addresses the process of developing strategic plans and action plans to achieve organizational goals. Participants will gain insights into strategic planning frameworks, such as the Balanced Scorecard and OKR (Objectives and Key Results), and learn how to develop implementation plans, allocate resources effectively, and monitor progress towards strategic goals.
Furthermore, the course explores strategies for overcoming challenges and barriers to goal achievement. Participants will learn how to identify potential obstacles, develop contingency plans, and leverage best practices in change management to ensure successful implementation of strategic initiatives.

Moreover, the course covers techniques for measuring and evaluating the success of strategic plans and goal achievement. Participants will gain insights into key performance indicators (KPIs), metrics, and evaluation frameworks for assessing progress, identifying areas for improvement, and adjusting strategies as needed to stay on track towards achieving organizational goals.
Overall, "Strategic Planning and Goal Achievement" equips participants with the knowledge, skills, and tools necessary to develop and implement effective strategic plans that drive organizational performance and success. By mastering these essential concepts and techniques, participants can contribute to building a resilient and agile organization that is equipped to achieve its strategic objectives and thrive in today's dynamic business environment.

Cost: 4250 USD

Duration: 5 Days

Strategic Learning and Development Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 18 Dec 2025 23:52:42 +04

"Strategic Learning and Development Management" is a comprehensive course designed to equip learning and development professionals with the knowledge, skills, and strategies necessary to design, implement, and manage strategic learning initiatives within organizations. In today's rapidly evolving business landscape, organizations recognize the importance of investing in employee development to enhance skills, drive innovation, and achieve strategic objectives. Therefore, strategic management of learning and development is crucial for building a skilled workforce that can adapt to change, drive organizational growth, and maintain a competitive edge.

This course is designed to develop your knowledge and skills in designing, devoting and delivering world-class L&D practice in your organization. The course will wrap with a summary of the key learning points, followed by an action planning exercise to apply the acquired knowledge and skills immediately upon your return to work.

Participants will learn how to develop a strategic approach to learning and development that aligns with organizational objectives and addresses the needs of diverse learners. The course covers techniques for conducting learning needs assessments, designing tailored learning interventions, and evaluating the effectiveness of learning programs in achieving desired outcomes.

Cost: 4250 USD

Duration: 5 Days

Sales Techniques and Sales Communication - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 18 Dec 2025 22:44:45 +04

In any competitive environment, the ability of sales leaders of an organisation to manage often complex challenges and environments will ultimately determine its ongoing success. To thrive and grow, sales leaders need to have the ability to think and act differently as circumstances dictate and take their people with them. Through a combination of strategic, high-performance and self-aware leadership and transformative sessions, it will give those in attendance the tools to enhance their performance and decision-making skills. It also focuses on both your organisational and personal impact as a sales leader.

This programme provides a comprehensive understanding of modern sales techniques and effective sales communication strategies to drive business growth and build strong customer relationships. Participants will learn how to engage prospects, influence buying decisions, and close deals while maintaining high levels of professionalism and ethical standards.

Key focus areas include:

Sales Techniques: Prospecting, lead generation, needs analysis, objection handling, and closing strategies
Sales Communication: Crafting persuasive messages, active listening, questioning techniques, and adapting communication to different customer profiles
Customer Relationship Management: Building trust, rapport, and long-term client relationships
Negotiation and Persuasion: Strategies to reach mutually beneficial agreements and enhance sales outcomes
Performance Measurement: Tracking sales metrics and evaluating communication effectiveness

By mastering these skills, participants will be equipped to increase sales effectiveness, improve client engagement, and achieve sustainable business results.

Cost: 4250 USD

Duration: 5 Days

Outbound Sales Techniques - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Wed, 17 Dec 2025 23:42:02 +04

Outbound sales techniques focus on proactively reaching out to potential customers to generate leads, build relationships, and close sales. Unlike inbound approaches, outbound sales involve targeted communication strategies to engage prospects who may not yet be aware of a company’s products or services.

Key focus areas include:

Prospecting and Lead Generation: Identifying and qualifying potential customers effectively
Effective Communication: Crafting compelling messages for calls, emails, and other outreach methods
Sales Pitching: Delivering persuasive presentations tailored to client needs
Objection Handling: Overcoming resistance and addressing client concerns professionally
Negotiation and Closing: Securing agreements while building long-term relationships
Performance Tracking: Monitoring outreach efforts, sales metrics, and conversion rates

Mastering outbound sales techniques enables sales professionals to drive revenue growth, expand market reach, and strengthen client engagement in a competitive marketplace.

Cost: 4250 USD

Duration: 5 Days

NLP Sales Techniques - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Wed, 17 Dec 2025 22:46:46 +04

NLP Sales Training will help build your confidence and charisma as your non-verbal communication skills grow. You will gain the tools to understand your client’s needs at a deeper level so you can communicate more clearly and directly, thus increasing your personal influence and persuasion during their buying experience. This training will help you feel confident, connect more with your prospective/ existing customers and increase your ability to influence and get your message across.

Objective

Understand the core principles of Neuro-Linguistic Programming (NLP) and their application in sales
Identify customer communication styles and decision-making patterns
Apply NLP techniques to build rapport and trust with prospects and clients
Use language patterns and questioning techniques to influence buying decisions ethically
Overcome objections and handle resistance more effectively
Enhance persuasion, negotiation, and closing skills
Improve sales performance through greater self-awareness and behavioral flexibility

Cost: 4250 USD

Duration: 5 Days

Client Relationship Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Wed, 17 Dec 2025 20:39:51 +04

Overview

Client Relations Management (CRM) is a crucial aspect of a business strategy focused on building and maintaining strong relationships with clients or customers. The “Client Relations Management” course is designed to equip professionals with the essential skills and strategies necessary to effectively manage client relationships and maximize customer satisfaction. Geared towards sales professionals, customer service representatives, account managers, and business owners, this course offers a comprehensive understanding of CRM principles and practices.

The way they communicate and manage these relationships is key to successful client retention and brand reputation. In our Client Relationship Skills workshop, a blend of performing arts and business expertise will empower you with those all-important techniques for sustaining and strengthening the business-client bond. They can enhance every step of the corporate journey: whether early career managers looking to develop core skills, seasoned Account Managers honing skills; or a mixed group with a variety of needs and experience.

By the end of the course, delegates will have:

Identify and prioritise key accounts
Increasing business revenue through effective CRM
The importance of client care in the business environment
Contribution of Customer care towards to quality service
Understand the benefits of high-level CRM and the part it plays in client retention
Understanding the service excellence and its strengths
Necessary attitudes for inspiring customer service
Develop the important skills necessary for an effective Customer Relationship Manager
Building rapport and creating strong working relationships
Effective Communication between the clients
Understanding the importance of interpersonal contact and behaviour

Cost: 4250 USD

Duration: 5 Days

Effective Techniques of Competitor Analysis - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Mon, 15 Dec 2025 19:46:55 +04

Overview

Effective competitor analysis is essential for businesses to gain insights into their competitive landscape, identify strengths and weaknesses, and develop strategic plans to gain a competitive advantage. The "Effective and Practical Techniques of Competitor Analysis" course is designed to provide professionals with the necessary knowledge and practical skills to conduct comprehensive competitor analysis effectively.

Competitor Analysis is a key area every professional does to understand their business presence. It gives you insight into your business standings and also knowledge of your competitors and their strengths and weaknesses. Analysing your competitors helps you understand the market and your power to deal with the competitors. It is an essential marketing and strategic tool. It provides both an offensive and defensive strategic tool to analyse opportunities and threats.

Additionally, the course covers practical techniques and tools for conducting competitor analysis, such as SWOT analysis, Porter's Five Forces framework, benchmarking, market research, and competitive intelligence gathering. Participants will learn how to gather and analyze relevant data, interpret findings, and derive actionable insights to inform business strategies and tactics.

Objective

Identify and understand your true competitors in the market.
Assess competitors’ current and potential market strategies.
Develop effective corporate and business-level strategic plans.
Apply various competitor analysis techniques effectively.
Produce comprehensive and insightful competitor analyses.
Profile direct competitors based on markets served, strengths and weaknesses, positioning, product offerings, pricing, promotion, distribution, and financial performance.
Transform competitor analysis insights into actionable business intelligence for informed decision-making.

Cost: 4250 USD

Duration: 5 Days

Digital Transformation - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Mon, 15 Dec 2025 18:26:38 +04

Overview

Digital transformation is a strategic process that organizations undertake to leverage digital technologies to drive significant changes in their business models, operations, and customer experiences. The "Digital Transformation" course is designed to provide professionals with a comprehensive understanding of digital transformation strategies and how they can be effectively implemented to stay competitive and thrive in today's digital age.

Digital Transformation is the organisational, cultural, and operational change of an industry, organisation or ecosystem through a smart integration of digital technologies, processes and competencies. It is the process of creating and modifying existing business processes, culture, and customer experiences using digital technologies to meet market requirements. Digital Transformation is not just about disruption or technology. It’s about value, people, optimisation and the capability to rapidly adapt when such is needed through an intelligent use of technologies and information.

This course provides participants with the knowledge and skills required to engage with clients in new ways and effectively navigate the rapidly evolving media landscape. It equips delegates with practical approaches and frameworks to manage digital transformation, covering areas from organizational change to the integration of new competencies.

Participants will also learn how to develop effective marketing strategies and manage digital marketing projects, enabling them to successfully plan, execute, and optimize digital initiatives in a dynamic business environment.

Objective

Develop a comprehensive understanding of the economic forces behind innovation, technological change, and market disruption.
Identify key areas for digitalization, including strategy, core processes, and enabling technologies.
Assess the impact of current digital technologies driving business transformation and advancement.
Explore the critical components required to build a digitally ready and resilient organization.
Gain proficiency in a comprehensive framework essential for achieving successful business transformation.

Cost: 4250 USD

Duration: 5 Days

Negotiation and Contract Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 12 Dec 2025 18:40:34 +04

This training course covers the three stages of contracting: negotiating the ‘deal’; documenting that deal in a robust but practical way, and managing the performance of the contract itself. This training course will help participants be aware of practices in other areas and industries, which can add significant value to their situations. Moreover, the training course will also allow considering matters from the perspective of the other party to a contract.

Course Objectives

Understand the need to negotiate the “deal” before structuring the contract documentation
Utilize the tools & techniques to assist in such negotiations & enhance the efficient
management of contract
Assess the drafting and modification of specific contract clauses using real examples
Introduce some of the differences in approach in different jurisdictions
Examine ways to avoid disputes or to manage them successfully
Practical tips for business professionals to deal with the consequences of non-performance
Developing negotiation skill sets to achieve the organization’s objectives
Discussing important aspects of price and cost analysis
Differentiating contract types and how they transfer risk
Explaining how to deal with volatile materials pricing and contract risks
Evaluating Performance-Based Service Contracting Methods

Cost: 4250 USD

Duration: 5 Days

Client Relationship Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 12 Dec 2025 16:44:40 +04

Overview

Client Relations Management (CRM) is a crucial aspect of a business strategy focused on building and maintaining strong relationships with clients or customers. The "Client Relations Management" course is designed to equip professionals with the essential skills and strategies necessary to effectively manage client relationships and maximize customer satisfaction. Geared towards sales professionals, customer service representatives, account managers, and business owners, this course offers a comprehensive understanding of CRM principles and practices.

The way they communicate and manage these relationships is key to successful client retention and brand reputation. In our Client Relationship Skills workshop, a blend of performing arts and business expertise will empower you with those all-important techniques for sustaining and strengthening the business-client bond. They can enhance every step of the corporate journey: whether early career managers looking to develop core skills, seasoned Account Managers honing skills; or a mixed group with a variety of needs and experience.

By the end of the course, delegates will have:

Identify and prioritise key accounts
Increasing business revenue through effective CRM
The importance of client care in the business environment
Contribution of Customer care towards to quality service
Understand the benefits of high-level CRM and the part it plays in client retention
Understanding the service excellence and its strengths
Necessary attitudes for inspiring customer service
Develop the important skills necessary for an effective Customer Relationship Manager
Building rapport and creating strong working relationships
Effective Communication between the clients
Understanding the importance of interpersonal contact and behaviour

Cost: 4250 USD

Duration: 5 Days

Business Plan and Feasibility Study - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Fri, 12 Dec 2025 00:01:59 +04

Overview

The "Business Plan and Feasibility Study" course is designed to equip entrepreneurs, business owners, and aspiring business professionals with the essential skills and knowledge needed to develop comprehensive business plans and conduct feasibility studies for new ventures or business expansion. Geared towards individuals looking to start or grow their businesses, this course offers a practical and structured approach to assessing the viability and potential success of business ideas.

Objective

Establish the linkage between feasibility studies, business plan and company strategy
Understand the process of conducting a robust and dynamic feasibility study
Develop, execute and evaluate a feasibility study
Identify problems and opportunities within a business and define successful outcomes
Set business planning objectives
Integrating feasibility studies within a robust business plan

Cost: 4250 USD

Duration: 5 Days

Advance Strategic Sales Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 11 Dec 2025 19:28:05 +04

In any competitive environment, the ability of sales leaders of an organisation to manage often complex challenges and environments, will ultimately determine its ongoing success. To thrive and grow, sales leaders need to have the ability to think and act differently as circumstances dictate and take their people with them. Through a combination of strategic, high-performance and self-aware leadership and transformative sessions, it will give those in attendance the tools to enhance their performance and decision-making skills. It also focuses on both your organisational and personal impact as a sales leader.

The Advanced Strategic Sales Management programme is designed for senior sales professionals, managers, and business leaders who aim to enhance their strategic approach to driving revenue growth and market expansion. In today’s competitive landscape, sales leadership requires far more than managing targets—it demands a deep understanding of market dynamics, customer behaviour, competitive positioning, and long-term business strategy.

This advanced course focuses on developing the strategic capabilities required to design and implement high-impact sales strategies that align with organisational goals. Participants will explore advanced topics such as sales forecasting, key account management, data-driven decision-making, customer value optimisation, and performance analytics. The programme also highlights leadership competencies essential for motivating sales teams, managing complex negotiations, and building sustainable customer relationships.

Cost: 4250 USD

Duration: 5 Days

Advance Skills in Corporate Sales - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 11 Dec 2025 18:13:58 +04

The Advanced Skills in Corporate Sales programme is designed for sales professionals who manage high-value clients, complex sales cycles, and corporate accounts. In today’s competitive business environment, corporate sales requires more than product knowledge—it demands strategic thinking, strong negotiation skills, value-driven client engagement, and the ability to influence decision-makers across multiple levels of an organisation.

This advanced training equips participants with the competencies needed to build long-term corporate relationships, design tailored value propositions, and manage large accounts with confidence. The programme covers modern sales methodologies, key account management, advanced negotiation tactics, customer-centric selling, and techniques for driving measurable revenue growth. It also emphasises the use of data, CRM systems, sales analytics, and performance insights to support smarter decision-making.

By the end of this programme, participants will be prepared to
navigate complex corporate environments, strengthen client partnerships, and deliver high-impact sales solutions that support strategic business objectives.

Objectives

Creating productive campaigns
Planning how to increase certainty and forecast accuracy
Enhancing Communication Skills
Eliminating mistakes in selling process
Evaluating organisational structure and understanding the politics behind it
How to foresee changes happen in an organisation
Analysing consumer behaviour and developing the right relationship with them
Overcoming threats from the competitors
Analysing SWOT in the most efficient manner
Using strategies to plan an actions

Cost: 4250 USD

Duration: 5 Days

Advanced Sales Management - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Thu, 11 Dec 2025 18:03:13 +04

Develop and implement strategic sales plans that align with business goals and market demands.
Strengthen sales forecasting and pipeline management skills to improve accuracy and revenue predictability.
Analyse sales performance metrics to identify trends, diagnose challenges, and drive targeted improvements.
Lead and manage high-performing sales teams using advanced motivational, coaching, and performance management techniques.
Enhance customer relationship strategies to build loyalty, increase retention, and grow account value.
Apply advanced negotiation and deal management techniques to guide teams in closing complex, high-value opportunities.
Optimise sales processes and operations for efficiency, consistency, and scalability.
Leverage digital tools, CRM systems, and sales analytics to make informed business decisions.
Foster a high-performance sales culture grounded in accountability, continuous improvement, and results-driven behaviours.
Adapt sales strategies to market changes and navigate competition with agility and strategic foresight.

Cost: 4250 USD

Duration: 5 Days

Strategic Planning and Strategic Leadership - Diomas Group , Oman,Qatar,Saudi Arabia,Singapore,United Arab Emirates

Wed, 14 May 2025 14:33:30 +04

Senior leaders today are confronted with an unprecedented range of challenges in an ever-evolving business landscape, from managing a diverse and dynamic workforce to solving increasingly complex problems. As a modern leader, it is essential to be confident and adaptable, able to navigate these challenges by adopting new approaches, behaviors, and tools. To achieve success in this dynamic environment, senior leaders must continuously discover innovative ways to work, mentor, and gain insights into both themselves and the people they lead.

This dynamic 4-day program is designed to help you develop the leadership skills and style necessary to inspire and guide your team and organization. Through reflective exercises, application activities, and case studies, you will enhance your executive presence, build trust, tackle modern-day dilemmas, and solve problems using both critical and creative thinking. We will explore challenges, both big and small, and focus on addressing the paradoxes of effective leadership at the senior level.

The world of strategic leadership will be unveiled, allowing you to develop and practice strategies for immediate impact. By the end of this inspiring course, you will have a clear understanding of how true strategic leadership can drive your business forward, equipping you with the tools to lead with confidence and make a lasting difference.

Expected Outcomes

This invaluable course offers you an excellent opportunity to solve complex problems using modern approaches, new skills, and tools. As a leader, you will develop authenticity, confidence, and a strong presence, empowering you to lead with clarity and purpose.

You will gain a deeper understanding of your own leadership style, recognizing both your personal strengths and areas for improvement, while also learning how to identify the strengths and weaknesses of others. The course emphasizes the importance of becoming an agile leader who embraces continuous change, sustains motivation within a diverse team, and fosters trust through strategic and visionary leadership.

Over the course of three days, you will explore the significance of leading by example, aligning with your organization’s vision and values, and implementing effective ways of working that inspire your team to follow suit. This course will equip you with the tools and mindset to motivate your team, navigate change successfully, and lead with impact.

Cost: 3650 USD

Discount: 50% Off for Laimoon Users!

Duration: 26 Hours

Key Account Management - Diomas Group , Oman,Qatar,Saudi Arabia,Singapore,United Arab Emirates

Wed, 14 May 2025 13:08:20 +04

In today’s fast-evolving marketplace, success is no longer just about making the sale—it’s about building meaningful, profitable partnerships. This high-impact, CPD-accredited Diomas course is designed to equip you with cutting-edge strategies for creating and sustaining powerful key account relationships that drive long-term success. You’ll learn how to think strategically, act decisively, and market with precision in an environment where customer loyalty is hard-won and easily lost.

Choosing the right team is at the heart of any successful key account strategy. Together, we’ll explore how to align talent, communication, and vision to establish trust and deliver real value to your most important clients. As customer needs become more complex and sales cycles grow longer, the ability to nurture relationships through smart segmentation and strategic insight becomes a true competitive advantage.

This course goes beyond theory—it offers practical tools and innovative thinking to help you stay ahead of the curve. From identifying high-potential accounts to designing solutions that exceed expectations, you’ll leave with a clear plan to elevate your customer relationships and accelerate your business growth. Whether you're an individual ready to make a real impact or a company aiming to lead in your industry, this course gives you the edge you need in a world where only the most adaptable thrive.

By the end of the course you will have a greater understanding of:

The biggest changes and challenges in today’s business environment
The 4 areas to focus as a Key Account Manager and the power of
The importance of separating and categorising key accounts
The importance of prioritisation
Communication and the different Communication Styles
The importance of being proactive and recognising opportunities for further development of your business
The appropriate terminology to help you become more engaging and less forceful
The importance of negotiation when dealing with Key Accounts.

Module 1
Account Management and its Benefits
An Evolving World and the 6 Biggest Changes in the Business Environment
Stop Selling, Start Helping

Module 2
Key Account Management and Strategic Account management
Key Account Management - necessity not a trend
4 Focus Areas
Choose and Prioritise Key Accounts
Obstacles to Success and the Concept

Module 3
Accounts with potential
The ANSOFF Model
Improve your Presentation and Communication Skills to improve your relationships with your Key Accounts
Communication Styles - different account, different behaviour
Negotiation with Key Accounts

Cost: 3800 USD

Discount: 30% Off for Laimoon Users!

Duration: 24 Hours

Digital Marketing Mastery - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:14 +04

Course Introduction:
Develop the skills to create, implement, and optimise impactful digital marketing campaigns. This course covers SEO, social media, email marketing, and analytics to help you enhance brand visibility and drive business growth.

Course Outcomes:
Gain a thorough understanding of key digital marketing channels and tactics
Develop the skills to create and execute effective digital marketing campaigns
Learn to use data analytics to optimise marketing performance
Master the art of content creation and social media management for brand engagement
Build and execute comprehensive digital marketing strategies to drive business success

Who Should Attend:
Marketing professionals seeking to deepen their knowledge of digital marketing
Business owners and entrepreneurs looking to enhance their online presence
Sales and marketing teams working to improve their digital engagement strategies
Social media and content managers aiming to refine their digital campaigns
Marketing leaders and executives responsible for driving digital strategy

Course Topics:
Overview of the Key Digital Marketing Channels

SEO, PPC, social media, and more
The role of digital marketing in todays business environment
Understanding customer behaviour in the digital age
Aligning digital marketing strategies with business goals

Search Engine Optimisation (SEO) and Content Marketing

Fundamentals of SEO: On-page and off-page strategies
Keyword research and optimisation for search rankings
Creating compelling content that drives traffic and engagement
The role of blogs, videos, and infographics in content marketing

Paid Advertising and Campaign Management

Overview of pay-per-click (PPC) advertising and Google Ads
Social media advertising on platforms like Facebook, Instagram, and LinkedIn
Crafting high-converting ad copy and creatives
Budgeting and managing digital advertising campaigns for maximum ROI

Social Media Strategy and Management

Developing a cohesive social media strategy across multiple platforms
Engaging with audiences and building an online community
Utilising social media tools for scheduling and tracking performance
Influencer marketing: Collaborating with influencers to boost brand awareness

Data Analytics and Optimisation
Introduction to digital marketing metrics: Traffic, conversions, and more
Using Google Analytics and other tools to track campaign performance
A/B testing to optimise ads, emails, and landing pages
Leveraging data to refine strategies and improve overall marketing effectiveness

Cost: 4250 GBP

Duration: 5 Days

Digital Marketing Essentials - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:13 +04

Course Introduction:
Unlock the fundamentals of digital marketing with this hands-on course. Explore key strategies in SEO, social media, and email marketing, designed to boost your online presence. Learn practical skills, gain actionable insights, and enhance your ability to drive engagement and conversions. Ideal for beginners seeking a comprehensive introduction to digital marketing techniques.

Course Outcomes:
Upon completion of this course, participants will:

Develop a solid understanding of digital marketing concepts, tools, and terminology to effectively communicate and collaborate with marketing teams
Learn to create data-driven digital marketing strategies that align with organisational goals, target the right audience, and achieve measurable results
Gain expertise in digital advertising platforms, budget allocation, ad creation, and media planning for optimized campaign performance
Understand the importance of content marketing and search engine optimization (SEO) in enhancing online visibility, driving organic traffic, and building brand authority

Who Should Attend:
This course is tailored for Directors of Operations, executives, and managers in the management training and consultancy industry who aim to deepen their knowledge of digital marketing and its practical applications in driving business growth and success.

Course Topics:
Introduction to Digital Marketing

Understanding the digital marketing landscape
Key digital marketing channels and platforms
Role of digital marketing in the business ecosystem
Digital marketing trends and innovations

Strategic Digital Marketing Planning

Setting marketing objectives and KPIs
Target audience segmentation and personas
Competitive analysis and market research
Developing a digital marketing strategy framework

Digital Advertising and Media Buying

Platforms for digital advertising (, Google Ads social media advertising)
Budget allocation and ad spend optimization
Ad creation and A/B testing
Tracking and measuring advertising performance

Content Marketing and SEO

Content creation and storytelling
On-page and off-page SEO techniques
Building a content calendar
Strategies for content promotion and distribution

Analytics and Performance Measurement

Introduction to web analytics tools (, Google Analytics)
Data-driven decision-making
Conversion rate optimization (CRO)
Reporting and presenting marketing insights

Cost: 4250 GBP

Duration: 5 Days

Advanced Digital Sales Techniques - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:13 +04

Course Introduction:
Master the latest digital tools and methods to maximise sales potential in the digital age. This course covers automation, AI-driven sales, and social selling strategies to help you thrive in todays competitive market.

Course Outcomes:
Gain a deep understanding of the digital sales landscape and current trends
Master advanced tools and platforms for engaging customers online
Learn data-driven approaches to target and convert digital leads
Develop strategies for personalising customer interactions in a digital environment
Build and maintain long-term customer relationships through digital channels

Who Should Attend:
Sales professionals seeking to enhance their digital sales capabilities
Marketing and sales teams responsible for online customer engagement and sales
Business development executives looking to adapt to digital sales channels
Sales leaders aiming to implement advanced digital strategies within their teams
Entrepreneurs and start-ups wishing to leverage digital platforms for growth

Course Topics:
Mastering the Digital Sales Ecosystem

Overview of the digital sales funnel and key touchpoints
Identifying and leveraging digital platforms: Social media, email, and e-commerce
Understanding buyer behaviour in the digital worldIntegrating traditional sales techniques with digital tools

Leveraging Digital Tools and Technologies

Using Customer Relationship Management (CRM) systems to drive sales
Implementing sales automation and AI tools to increase efficiency
Exploring advanced email marketing techniques for lead nurturing
Harnessing social media platforms for direct sales and engagement

Data-Driven Sales Strategies

Understanding and using sales analytics to guide decision-making
Tracking customer behaviour through digital channels
Using data to create personalised sales offers and solutions
Optimising sales strategies based on digital performance metrics

Engaging and Converting Digital Prospects

Building an effective online presence and personal brand
Utilising content marketing to attract and engage potential customers
Advanced techniques for virtual sales meetings and presentations
Handling objections and closing deals in digital sales interactions

Building Long-Term Relationships in a Digital World

Maintaining consistent communication with customers through digital channels
Creating loyalty programmes and incentives in online sales
Managing post-sale engagement and support in a digital context
Measuring digital customer satisfaction and using feedback for continuous improvement

Cost: 4250 GBP

Duration: 5 Days

Advanced Sales Skills - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
Take your sales expertise to the next level with this course, focusing on strategic sales planning, advanced negotiation skills, and managing long-term client relationships for high-value sales.

Course Outcomes:
Refresh and develop key sales development skills
Improve sales management methods and empower your team to succeed
Drive sales performance, optimise the sales funnel and improve sales performance and results
Create and give excellent sales presentations and pitches
Develop and manage strategic key accounts and strengthen loyalty
Analyse buyer motivation and sales psychology and its link to market positioning
Overcome objections and win over sceptical buyers
Improve communication and influencing skills
Move towardsconsultative solution focussed selling
Build lasting relationship with clients
Identify the root causes of issues with clients and offer the best solutions/services
Develop strategic customer relationship management
Create a personal development plan

Who Should Attend:
Sales Executives
Sales Managers, Operations Managers and Account Managers
Sales Directors/ Operational Directors
Managers/Directors moving more into a strategic business development role

Course Topics:
Selling An Art or a Science?

Through interactive learning delegates will explore the factors that make excellent sales people
How to raise personal standards in order to encourage profitability
Do you use a hunter or a farmer selling style?
The background of selling and defining your role as part of the organisations mission
How to use persuasion without crossing boundaries

Effective Planning and Prioritising

Account analysis planning and time management
How to plan your territory more productively
Prioritising prospects well to ensure more consistent sales conversion ratio
Meeting and diary management and increasing opportunities for new business
Strategies for hitting and surpassing your targets
Researching into client the global market and customer spheres
Identify key trends in the marketplace

Making Lasting Impressions

Tuning in to your clients mindset and building trust
Generate influence through matching body language and increased personal credibility
Apply the Aristotle Principle of Persuasion
Becoming a positive reference top your client and building more loyalty and sales compared to your competitors
Becoming a better communicator using positive unconditional regard (Rogers and Carnegie)
Personal psychometric profiling

Overcoming Objections

How to deal with client objections and still get the sale
7 steps to maintain calm in adverse selling situations
How to use objections as a basis to develop the sale into a mutual beneficial outcome
Maintaining professionalism during the sales process to create a long term focus while gaining short and mid-term wins
Dealing with client excuses of not buying and delaying strategies

Winning the Business

10 closing styles to suit your personality and clients buying style
Overcoming any fear or asking for the business
Dealing with delayed sales proposals
Practical exercises to practice getting the sale with confidence
Creating a clear vision for yourself using positive psychology

Sales Presentation and Pitching Mastery

How to be more effective and charismatic during sales presentations
How to deal with presentation challenges for individual client meetings vs selling to a procurement team
How to bring separate viewpoints together to still leave with a sale
The elevator pitch
How to present more confidently and describe your products and services using customers needs
Moving from transactional selling to consultative selling
Practical exercises and coaching to help you grow and improve

Relationship Building

Become an a trusted advisor to your client
Using advanced influencing skills to connect to your client and get them to reveal more
Selling across different cultures code and practices
Understanding your personal brand in sales
Mastering emotional intelligence and positive psychology
Explore psychometric profiling of yourself and clients
Making a plan to increase loyalty and pin that to profitability
Feedback of individual strategy assignment

Dealing with Difficult Clients

Problem clients and handling the effects of their action/inaction
5 different types of difficult buyers
5 things you must never do while handling a customer objection
Winning back lost business and raising the stakes
Using refined communication strategies of worlds leading business coaches and entrepreneurs to deal with any problem
Buyers expectations of suppliers

Strategic Sales

Motivating yourself and your team to be results focused
Dealing with C Level selling selling to the board
Getting buy in for internal stakeholders to improve strategy
Increase conversion ratios and customer feedback ratings
Create a success roadmap
Develop your own personal development plan for post course success

Cost: 7250 GBP

Duration: 10 Days

Customer-Centric Sales Strategies - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
This course empowers sales professionals to build lasting relationships with clients by focusing on their needs. Learn how to craft tailored sales approaches, enhance customer satisfaction, and drive revenue growth through strategic, customer-focused techniques.

Course Outcomes:
Understand the importance of adopting a customer-centric approach in sales
Develop skills to identify and respond to customer needs and expectations
Learn to craft personalised value propositions and solutions for diverse clients
Enhance communication and negotiation skills to drive client-focused outcomes
Build long-term customer relationships that contribute to sustained business growth

Who Should Attend:
Sales professionals and managers aiming to enhance their customer engagement
Business development executives looking to refine their client-facing strategies
Marketing and sales teams who wish to align their approach to customer-centric models
Senior executives responsible for overseeing sales strategies and customer relations
Entrepreneurs seeking to enhance their business growth through a customer-first sales strategy

Course Topics:
Understanding the Customer-Centric Mindset

The evolution of customer-centricity in the sales process
Understanding customer needs: Beyond product features and benefits
Empathy and emotional intelligence in customer interactions
Shifting from product-centric to customer-first sales strategies

Identifying and Segmenting Customer Needs

Analysing customer data to drive personalised sales approaches
Techniques for customer segmentation: Prioritising based on needs and value
Building customer personas and understanding decision-making drivers
Adapting sales techniques to fit different customer profiles

Crafting Customer-Focused Value Propositions
Developing value propositions that resonate with your customers
Aligning product or service offerings with client expectations
Communicating value effectively: The art of storytelling in sales
Customising sales pitches to meet individual client needs

Enhancing Communication and Negotiation Skills

Active listening techniques to uncover customer pain points
Building trust through transparent and ethical sales practices
Mastering the consultative selling approach: Guiding customers to the best solutions
Negotiating for win-win outcomes that satisfy both client and business goals

Building and Sustaining Long-Term Customer Relationships

Post-sale engagement strategies: Turning buyers into advocates
Leveraging customer feedback to refine sales approaches
Using CRM tools to maintain and nurture customer relationships
Measuring customer satisfaction and its impact on business growth

Cost: 4250 GBP

Duration: 5 Days

Strategic Sales Leadership - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
Gain the leadership skills to inspire and drive high-performing sales teams. This course focuses on strategic planning, motivation, and performance management to achieve sales excellence.

Course Outcomes:
Understand the strategic role of sales leadership in driving business success
Develop a comprehensive sales strategy that aligns with company objectives
Learn to build and manage high-performance sales teams
Master techniques for customer engagement and relationship management
Drive long-term growth through effective sales leadership and innovation
Foster innovation and adapt to trends in the sports industry

Who Should Attend:
Sales leaders and managers
Business development executives
Entrepreneurs and business owners managing sales teams
Senior managers responsible for sales strategy

Course Topics:
Sales Leadership in a Strategic Context

The role of sales leadership in business growth
Aligning sales strategy with business objectives and market opportunities
Key performance metrics for sales teams
Creating a vision for sales success and motivating teams to achieve it

Developing a Winning Sales Strategy

Identifying market opportunities and customer needs
Building a customer-centric sales approach
Integrating digital tools and CRM systems into sales strategies
Forecasting sales and setting realistic performance targets

Building and Leading High-Performance Sales Teams

Recruiting, training, and retaining top sales talent
Fostering a culture of accountability and continuous improvement
Leadership techniques for motivating and inspiring sales teams
Coaching and mentoring sales professionals for long-term success

Customer Engagement and Relationship Management

Building strong, lasting relationships with key clients
Techniques for consultative selling and understanding customer needs
Managing complex sales cycles and negotiations
Driving customer loyalty and repeat business through excellent service

Sales Innovation and Growth Strategies

Exploring new sales channels and opportunities for growth
Leveraging data and analytics to improve sales performance
Implementing sales automation tools for efficiency
Adapting to market changes and staying ahead of competitors

Cost: 4250 GBP

Duration: 5 Days

Integrated Marketing Communications - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
Learn to harmonise marketing efforts across multiple platforms. This course focuses on developing cohesive communication strategies to strengthen brand identity and engage audiences more effectively.

Course Outcomes:
Understand the principles of integrated marketing communications (IMC)
Develop strategies to unify messaging across various communication channels
Learn to design and execute comprehensive marketing campaigns
Evaluate the effectiveness of integrated campaigns using data and analytics
Build a consistent brand image and message across all platforms

Who Should Attend:
Marketing managers and communication professionals
Brand managers and public relations specialists
Digital marketing and social media coordinators
Business owners seeking to develop a holistic marketing approach

Course Topics:
Understanding the IMC Framework and Its Importance

Aligning brand messaging across different marketing channels
The role of consistency in building a strong brand
Developing a unified communications strategy for diverse platforms

Designing Multichannel Campaigns
Creating integrated campaigns that leverage digital, print, and social media
Balancing traditional and digital marketing approaches
Crafting messaging that adapts to different communication channels
Developing a cohesive narrative across media platforms

Digital and Social Media Integration
Utilising digital marketing tools in IMC campaigns
Aligning social media strategies with broader marketing goals
Maximising engagement through paid, owned, and earned media
Integrating content marketing and SEO into your communications strategy

Measuring Campaign Success

Key performance indicators (KPIs) for integrated campaigns
Tools for tracking performance and engagement across platforms
Analysing customer touchpoints and conversion pathways
Adjusting IMC strategies based on data and feedback

Building a Consistent Brand Experience

Crafting brand guidelines to ensure consistency
Managing brand voice and tone across different platforms
Ensuring that internal and external communications align with brand identity
The role of customer experience in building brand loyalty

Cost: 4250 GBP

Duration: 5 Days

Core Sales Skills - Level 2 - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:11 +04

Course Introduction:
Build on core sales skills with intermediate techniques, including relationship selling, understanding customer needs, and crafting solutions to address complex customer challenges.

Course Outcomes:
Move towards a consultative selling model from transactional selling
Build lasting relationship with clients
Develop key accounts, strategy and plan
Identify the root causes of issues with clients and offer the best solutions/services
Mix elements such as influence, product knowledge and people skills to increase success of sales
Use market and competitor knowledge to get the lead and generate the best solutions
Develop strategic customer relationship management
Create a personal development plan

Who Should Attend:
Sales Executives and Account Handlers
Sales Managers, Operations Managers and Account Managers
Customer Service Managers and Relationship Managers

Course Topics:
Key principles of Selling

Increasing opportunities for new business
Strategies for hitting and surpassing your targets
Developing streams of income: New business vs. Existing customers
How to deal with client objections and still get the sale
Maintaining professionalism during the sales process to create a long term focus while gaining short and mid-term wins
Apply the Aristotle Principle of Persuasion

Sales Presentation and Pitching Mastery

How to be more effective and charismatic during sales presentations
How to deal with presentation challenges for individual client meetings vs selling to a procurement team
How to bring separate viewpoints together to still leave with a sale
The elevator pitch
How to present more confidently and describe your products and services using customers needs
Moving from transactional selling to consultative selling
Practical exercises and coaching to help you grow and improve

Relationship Building

Become an a trusted advisor to your client
Using advanced influencing skills to connect to your client and get them to reveal more
Selling across different cultures code and practices
Understanding your personal brand in sales
Mastering emotional intelligence and positive psychology
Explore psychometric profiling of yourself and clients
Making a plan to increase loyalty and pin that to profitability
Feedback of individual strategy assignment

Dealing with Difficult Clients

Problem clients and handling the effects of their action/inaction
5 different types of difficult buyers
5 things you must never do while handling a customer objection
Winning back lost business and raising the stakes
Using refined communication strategies of worlds leading business coaches and entrepreneurs to deal with any problem
Buyers expectations of suppliers

Strategic Sales

Motivating yourself and your team to be results focused
Dealing with C Level selling selling to the board
Getting buy in for internal stakeholders to improve strategy
Increase conversion ratios and customer feedback ratings
Create a success roadmap
Develop your own personal development plan for post course success

Cost: 4250 GBP

Duration: 5 Days

Core Sales Skills - Level 1 - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:11 +04

Course Introduction:
Establish a strong foundation in sales with this course, covering essential sales techniques, customer engagement, and the sales cycle from prospecting to closing deals.

Course Outcomes:
Despite the existence of fundamental systems such as PRINCE2 and the PMBOK Guide, most projects are run intuitively, without the help of a structured project management system. This is the case because the fundamental standards, while invaluable, are too complex for normal projects. Imagine all the people who use Excel. What happens if you replace Excel with a programming language? Most people wont be able to use it, and they will be left without a tool, even though a programming language is more capable than Excel. The fundamental project management systems are all like programming languages, and what people need most in projects is something like Excel. is that simple tool that most people can use.

Designed as an implementation tool is, above all, a practical project management system. Thats why is:

Easy to learn
Easy to use
Easy to implement

Who Should Attend:
Sales Executives and Sales Representatives
Sales Team members
Sales Account Managers
Employees working as sales support staff and/or sales admin
Customer Services Staff moving into a sales role

Course Topics:
Selling An Art or a Science

Through interactive learning delegates will explore the factors that make excellent sales people
How to raise personal standards in order to encourage profitability
Do you use a hunter or a farmer selling style?
The background of selling and defining your role as part of the organisations mission
How to use persuasion without crossing boundaries

Effective Planning and Prioritising

Account analysis planning and time management
How to plan your territory more productively
Prioritising prospects well to ensure more consistent sales conversion ratio
Meeting and diary management and increasing opportunities for new business
Strategies for hitting and surpassing your targets
Researching into client the global market and customer spheres
Identify key trends in the marketplace

Making Lasting Impressions

Tuning in to your clients mindset and building trust
Generate influence through matching body language and increased personal credibility
Apply the Aristotle Principle of Persuasion
Becoming a positive reference top your client and building more loyalty and sales compared to your competitors
Becoming a better communicator using positive unconditional regard (Rogers and Carnegie)
Personal psychometric profiling

Overcoming Objections

How to deal with client objections and still get the sale
7 steps to maintain calm in adverse selling situations
How to use objections as a basis to develop the sale into a mutual beneficial outcome
Maintaining professionalism during the sales process to create a long term focus while gaining short and mid-term wins
Dealing with client excuses of not buying and delaying strategies

Winning the business

10 closing styles to suit your personality and clients buying style
Overcoming any fear or asking for the business
Dealing with delayed sales proposals
Practical exercises to practice getting the sale with confidence
Creating a clear vision for yourself using positive psychology

Cost: 4250 GBP

Duration: 5 Days

Advance Skills Sales and Marketing - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, UAE, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague,Dubai,Mumbai

Mon, 06 May 2019 14:05:27 +04

Sales and Marketing training program has been designed to understand the essential marketing skills and develop the sales and service skills of any sales or service person working in the sales environment. The relation between sales and marketing is very important and it is very important to understand how they works. The course content will highlight all of the key factors required to build effective rapport, understand the customer’s needs and gain commitment to a sale

Cost: 4500 USD

Duration: Upto 5 Days

Corporate Sales - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey,United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague

Wed, 10 Apr 2019 20:46:24 +04

Corporate Sales which is mainly a Business-to-business sales involve working in a company that sells directly to other businesses.

It involves High-Value complex sales where every corporate body is running into adopting new strategies, running campaigns, planning sales techniques, and marketing techniques.

It requires continual development and training to cope with the changing trends and modernization.

This Course Corporate sale will eliminate the guesswork, reduce the risk of losing and will increase success with key sales.

Today every corporate sector wants to increase the business and loosing big or even small deal is more than just a disappointment.

It gives an edge to the competitors over their competitors.

This corporate sales training programme provides a reliable methodology that minimizes risks without diminishing scope for individual flair or innovation.

Cost: 4500 USD

Duration: Upto 5 Days

Sales Communication and Techniques - GBA -Professional London Training Center , Australia, Germany, India, Netherlands, Turkey, United Kingdom, Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague,,Dubai,Mumbai,United Kingdom

Wed, 10 Apr 2019 17:40:43 +04

As a sales person who is directly involved in the sales or even managers who are into products and services, knowing how to sell is an incredibly useful skill.

The course is designed with a lot of practical exercises, modern techniques, taking from basic to advance level which will help the delegates to attain the skills they require and start implementing.

With the increase in the neck to neck competition sales has become a major factor and lot of new philosophies and modern techniques including new sales methodology have been introduced in the sales industry.

Key Objectives:

Understanding Sales Techniques
Modern Analysis of sales industry and making an impact in the sales Proper channel of communicating during the sales process
Opening and Closing the sales cycle effectively

Cost: 4500 USD

Duration: Upto 5 Days

Protocol Etiquette Ceremonies and Managing Tenders - GBA -Professional London Training Center , Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague,Mumbai,United Kingdom

Thu, 21 Mar 2019 17:51:48 +04

Frustrating Manners include

Punctuality
Yawning, sneezing and coughing Gossiping
Drinking and eating in public Telephone manners
Personal hygiene practices
Building an image
Using names
Avoiding arguments Smiling
Saying No gently
Making suggestions
Stick on your words
Being a good audience Admit your mistakes Giving complete attention

Managing

Listening skills Meetings Ceremonies Responsibilities Special Events visits
First impressions

General Manager Include

Keywords
Borrowing
When angry
Accepting compliments and Giving praise Sharing
Gifts and presents Apology, Criticism

Cost: 4500 USD

Duration: Upto 5 Days

Competitor Analysis Techniques - GBA -Professional London Training Center , Dubai, Delhi, Mumbai, Sydney, London, Istanbul, Frankfurt, Munich, The Hague,Mumbai,United Kingdom

Thu, 21 Mar 2019 17:23:34 +04

Competitor analysis needs
Understanding about your competitors
Types of competitive analysis types
Competitive Intelligence and Competitive data
Role of industry in shaping competitive analysis Critical change in the market sources
Major objectives of the competitor's analysis Identifying the goals of your competitors
Competitive strategies fundamentals
Analysing new product programs
Opportunities and threat analysis
Current and potential analysis
Current and potential competition
Indicator Analysis
Weaknesses and Strengths
Selection of right analysis and applying it in a right way

Cost: 4500 USD

Duration: Upto 5 Days

Negotiation Skills & Techniques - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Mon, 14 May 2018 16:12:10 +04

Day One
Introduction to basic negotiation skills
Definition of 'negotiation'
Common negotiation forms and features
What can you negotiate and whom can you negotiate with
Two types of negotiations
Integrative versus distributive
Rational model for decision making
Choosing the most appropriate negotiation strategy

Day Two
Negotiation and personality styles
Characteristics of an effective negotiator
Negotiation style profile
Intuitive/Normative/Analytical/Factual (INAF)
Dominance/Influence/Steadiness/Conscientiousness (DiSC)
Administration and determination of own style
Behavioral style summary

Day Three
Essentials of negotiation
The four phases of negotiation
Plan, debate, propose and close
Negotiation checklist: dos and don'ts
Elements of Best Alternative to a Negotiated Agreement (BATNA)
Choosing when to walk away (BATNA)
How to concede: dos and don'ts
What is your preferred concession style
Concession styles from around the world

Day Four
Negotiation planning, preparing, and power
Negotiation planning
The main pillars of negotiation wisdom
Interest and options
Alternatives and legitimacy
Communication, commitment and relationships
Assessing the source of negotiating power
Definitions and sources of power
Altering the balance of power
Overcoming your limitations
Defending and challenging a firm offer

Day Five
Negotiation strategies and tactics
Thirteen basic negotiation strategies and tactics
Brief description of each tactic
10 negotiation mistakes to avoid
Dealing with difficult negotiators
Trust building
Ranking and discussing the 10 trust building behaviors in negotiations
Preparing and conducting individual and team negotiations
Practical role plays
Feedback, comments and discussions

Cost: 3995 USD

Duration: 5 Days

Sales Program - Convertas , Dubai,Kuala Lumpur, Istanbul, London,Malaysia,Turkey,United Arab Emirates,United Kingdom

Mon, 14 May 2018 13:30:27 +04

Sales Training program will help you learn the tools of the trade. The program is taught by industry experts who are implementing and advancing technology and provides real-world instruction and ;Whether you are just starting your sales career or are looking to improve upon your skillset, this program will provide the essential training needed for success.

Day 1
· The sales vs. marketing and relationship
· CRM Tools: Introduction
· Sales Process

Day 2
· Prospecting Tactics
· Outbound Call Scripts & Email Campaign
· Objection Handling
· Revenue Models

Day 3
· Crafting Contracts
· Role Playing
· Emotional Intelligence
· Teamwork

Cost: 3195 USD

Duration: 3 Days

Effective Selling Workshop - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Mon, 14 May 2018 12:11:17 +04

Day 1
Review of basic sales terminology and how it relates to the profession.
How sales terminologies can be a powerful tool for success.
Itineraries, sales call reports, and the customer database.
Tracking progress, customers, and prospects.

Day 2
Importance of selling yourself, your company, and your product.
How to make them work in your favor.
How to effectively communicate with customers and prospects
Minimize problems and maximize customer loyalty.
Develop sales presentation to guide the prospect to placing an order.
How to identify which personality type you're dealing with
Develop a unique selling strategy for each personality.

Day 3
Modify your presentation to meet the expectations of each of the personality types
The six basic types of closes.
How to put each type to use for the greatest effect.
Handling properly customer complaints as they arise.
Turning a customer complaint into customer delight.
Techniques of successful negotiation.

Day 4
Ways to find out what the competition is up to and how to use this knowledge.
How to deal with customers that won't return your calls,
Importance of ethics are in sales.
How to deal with seemingly constant rejection.

Cost: 3495 USD

Duration: 4 Days

Advanced Customers Relation Management - Convertas , Dubai

Sun, 30 Jul 2017 22:46:18 +04

Day One: Defining and appreciating the customer
· Definition of customer
· Definition of customer service
· The internal and external customer

Day Two: Importance of the internal customer
· The need for motivated employees
· The need for qualified employees
· Silo mentality
· Destroying the silos

Day Three: Customer service as a strategic imperative
· From 'suspect' to 'partner'
· Going up the ladder
· The 'KANO' model
. 'Basic' attributes
. 'Performance' attributes
. 'Delight' attributes
· The customer centric organization
· Customer service as a strategic imperative
· The 7 practices of Customer-centric organization

Day Four: Customer satisfaction surveys and other vital tools
· Understanding your customers
· Importance of segmentation
· Principles of customer segmentation
· Focus groups

Day Five: Customer satisfaction surveys
· Key terms
· Major survey methods
· Questionnaire examples
· Customer survey guidelines
· Types of satisfaction surveys
· Basics of sampling
· Attributes to measure
· Customer satisfaction index
· 'RATER' in depth
· Service quality (servqual) gaps model

Cost: 3995 USD

Duration: 5 Days

Principles of Communication - Convertas , Dubai

Sun, 30 Jul 2017 22:39:55 +04

Day One: Defining effective communication
· Communication: definition and characteristics
· Myths about communication
· Communication functions
· The four laws of communication
· Evolution of communication
· Communicating for results
· Understanding elements of communication
· The element of noise
· Mehrabian's 55-38-7 rule
· Overcoming communication anxiety and other obstacles
· Communication etiquette

Day Two: The art of listening
· Common listening issues
· Guidelines for effective listening
· Effective listening and paraphrasing techniques
· Understanding different listening styles: active versus passive styles
· Improving the information recall rate
· Assessing personal listening profiles

Day Three: 1- Internal listening filters
· Understanding the filter system
· Sensory input channels
· Internal filter systems: the 6 layers
· The 6 listening meta programs
· Overcoming the 6 filters when communicating
· Avoiding the loss of information
2- Mastering body language
· The art of body language
· Components of non verbal communication
· The power of appearance
· Communicating through colors
· Evaluating your body language skills
· Eliciting thinking patterns through eye movement
· Building rapport using body language

Day Four: Advanced assertiveness skills
· Understanding assertiveness: definition and values
· Components of passive, assertive and aggressive styles
· Assertiveness rights and responsibilities
· Activities for practicing assertive behavior
· Managing criticism assertively
· The power of influence and persuasion
· Definition and characteristics of influence
· The 6 principles of persuasion: how to apply them
· Bases and sources of power
· Dealing with difficult people using persuasion

Cost: 3495 USD

Duration: 4 Days

Value Sales Training - Convertas , Dubai,Malaysia,Turkey,United Arab Emirates

Tue, 30 May 2017 18:20:33 +04

Objective

Identify and adopt the right professional selling behaviors and skills needed to maximize sales performance.
Develop critical self-driven practices to optimize personal and business effectiveness and efficiency
Distinguish between different sales methodologies and identify the primary focus for each one of them create, implement and support the right sales strategies, goals and objectives through their solid insight into the sales process.
Defend the principles of successful negotiations while handling objections, and pitching the right value propositions critical for long term business relationships.
Use questioning and probing techniques to improve prospecting capabilities throughout the sales process.

Outline
The changing business environment

The evolution of personal selling
The new sales competencies
Behaviors, characteristics and skills of a successful salesperson
Assessing performance according to specific sales indicators
Root causes of sales problems
Personal selling profile

The sales process

Effective prospecting and pre-visit research
Characteristics of different selling models, types and structures
Setting goals based on your sales quota and plan
Analyzing the territory and conducting account research
How to conduct effective competitive analysis
Neutralize or offsetting perceived competitor's advantages
Working your company's strengths against competitors' weaknesses
Planning your calendar to achieve sales goals and build a sales pipeline
Identifying resources and methods of generating leads
Delivering clear and effective presentations
Handling and overcoming objections
Achieving positive closing techniques
Recognizing service as a hard differentiator

Business negotiation skills

Understanding the principles involved in successful negotiation
Sales negotiation and vulnerability analysis
Building a value position and relationship through principled negotiating
Leveraging the art of persuasion

Managing the customer relationship

Developing a customer profile
Service beliefs and philosophies
Basic attributes of a positive attitude
Questioning and probing skills
Leveraging open and closed questions
The importance of listening
Understanding different buyer behaviors styles in relation to your own
How to respond to different buyers and different personalities
Strategies to maintain communication with a customer

Cost: 3495 USD

Duration: 4 Days

NLP Sales Skills - Convertas , Dubai

Tue, 30 May 2017 17:41:00 +04

Objective

Understand the purpose and use of NLP sales skills.
Be comfortable identifying and working with a client's map of the world.
Build rapport with a client, quickly and easily.
Be confident identifying and working with a client's meta programs.
Understand the psychology of persuasion and its use in sales presentations.
Structure and deliver a powerful, convincing presentation.

Outline

Delegates present a typical customer presentation.
Presentations are assessed and broken down under course criteria.
Introduction to NLP sales skills.
NLP - the human brain and how to influence it.
VAK - developing the ability to speak everyone's language.
Discovering each client's unique buying map.
Motivations - when to use the carrot, and when to use the stick.
Rapport building techniques.
Using meta-programs to subtly create desire.
Structuring your presentation - what do I want my audience to THINK, FEEL and DO?
Presentations are re-designed with the day's learning in mind.
Sections of the presentations are re-presented with coaching.
The psychology of persuasion.
Structuring your presentation in order to psychologically influence the audience's decision-making process.
Hitting the client's 'value based' buttons.
Selling the benefits - sell the sizzle NOT the sausage.
When and how to encourage/manage questions and objections.
Selling through our stories.
Practical activities to spice up the presentations.
Visual aids and maintaining interest.
Using notes.
Moving away from PowerPoint™.
Individual coaching on personal presentation.
Talking and walking, power pausing, body language, voice, pace etc.
Closing the client - understanding when and how.
Delegates will restructure their presentations.
Video feedback.
Practical application exercises.
Final presentations.
Intensive 1-2-1 coaching and video feedback from facilitator.
Handling worse case scenarios

Cost: 3195 USD

Duration: 3 Days

Negotiation Skills: Achieving Successful Outcomes - London Training For Excellence , Online

Wed, 11 Jan 2017 11:37:10 +04

By the end of the training program, each participant will be able to:

Conduct principled negotiations that result in wise agreements.
Incorporate a process approach into your negotiation skill set.
Formulate communication strategies based on various situations.
Develop a confident negotiating style to deflect "hardball" tactics.
Apply psychology principles to negotiate effectively.
Enhance your negotiation skills by applying best practices in a real-world setting.

Cost: 4000 USD

Duration: 5 Days

International Contract Negotiation - London Training For Excellence , Online

Wed, 11 Jan 2017 11:37:10 +04

Introduction:

Contract negotiation is the life-blood of commerce and in today’s global business environment it is essential for business managers and company professionals to be able to fully understand the fundamental principals of international contract law when developing the skills to negotiate deals and agreements in the international business environment.

This seminar focuses on the development of international business negotiation skills by providing a fundamental understanding of the key aspects of international contract law and the distinctive features of international business negotiation.

Objective:

To provide an understanding of the key principles of international contract ;
To identify the distinctive features of international business ;
To practically apply this knowledge to develop and improve skills and confidence when negotiating agreements in an international business ;
How to understand and recognise the key features of an international contract
How to plan effectively for international business negotiations
How to structure international business negotiations
How to add value and negotiate win: win outcomes in an international environment
How to recognise and adapt to cross cultural issues
How to resolve disputes when the contractual relationship breaks down

Cost: 1750 USD

Duration: 5 Days