Laimoon.com

Digital Marketing Mastery - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:14 +04

Course Introduction:
Develop the skills to create, implement, and optimise impactful digital marketing campaigns. This course covers SEO, social media, email marketing, and analytics to help you enhance brand visibility and drive business growth.

Course Outcomes:
Gain a thorough understanding of key digital marketing channels and tactics
Develop the skills to create and execute effective digital marketing campaigns
Learn to use data analytics to optimise marketing performance
Master the art of content creation and social media management for brand engagement
Build and execute comprehensive digital marketing strategies to drive business success

Who Should Attend:
Marketing professionals seeking to deepen their knowledge of digital marketing
Business owners and entrepreneurs looking to enhance their online presence
Sales and marketing teams working to improve their digital engagement strategies
Social media and content managers aiming to refine their digital campaigns
Marketing leaders and executives responsible for driving digital strategy

Course Topics:
Overview of the Key Digital Marketing Channels

SEO, PPC, social media, and more
The role of digital marketing in todays business environment
Understanding customer behaviour in the digital age
Aligning digital marketing strategies with business goals

Search Engine Optimisation (SEO) and Content Marketing

Fundamentals of SEO: On-page and off-page strategies
Keyword research and optimisation for search rankings
Creating compelling content that drives traffic and engagement
The role of blogs, videos, and infographics in content marketing

Paid Advertising and Campaign Management

Overview of pay-per-click (PPC) advertising and Google Ads
Social media advertising on platforms like Facebook, Instagram, and LinkedIn
Crafting high-converting ad copy and creatives
Budgeting and managing digital advertising campaigns for maximum ROI

Social Media Strategy and Management

Developing a cohesive social media strategy across multiple platforms
Engaging with audiences and building an online community
Utilising social media tools for scheduling and tracking performance
Influencer marketing: Collaborating with influencers to boost brand awareness

Data Analytics and Optimisation
Introduction to digital marketing metrics: Traffic, conversions, and more
Using Google Analytics and other tools to track campaign performance
A/B testing to optimise ads, emails, and landing pages
Leveraging data to refine strategies and improve overall marketing effectiveness

Cost: 4250 GBP

Duration: 5 Days

Digital Marketing Essentials - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:13 +04

Course Introduction:
Unlock the fundamentals of digital marketing with this hands-on course. Explore key strategies in SEO, social media, and email marketing, designed to boost your online presence. Learn practical skills, gain actionable insights, and enhance your ability to drive engagement and conversions. Ideal for beginners seeking a comprehensive introduction to digital marketing techniques.

Course Outcomes:
Upon completion of this course, participants will:

Develop a solid understanding of digital marketing concepts, tools, and terminology to effectively communicate and collaborate with marketing teams
Learn to create data-driven digital marketing strategies that align with organisational goals, target the right audience, and achieve measurable results
Gain expertise in digital advertising platforms, budget allocation, ad creation, and media planning for optimized campaign performance
Understand the importance of content marketing and search engine optimization (SEO) in enhancing online visibility, driving organic traffic, and building brand authority

Who Should Attend:
This course is tailored for Directors of Operations, executives, and managers in the management training and consultancy industry who aim to deepen their knowledge of digital marketing and its practical applications in driving business growth and success.

Course Topics:
Introduction to Digital Marketing

Understanding the digital marketing landscape
Key digital marketing channels and platforms
Role of digital marketing in the business ecosystem
Digital marketing trends and innovations

Strategic Digital Marketing Planning

Setting marketing objectives and KPIs
Target audience segmentation and personas
Competitive analysis and market research
Developing a digital marketing strategy framework

Digital Advertising and Media Buying

Platforms for digital advertising (, Google Ads social media advertising)
Budget allocation and ad spend optimization
Ad creation and A/B testing
Tracking and measuring advertising performance

Content Marketing and SEO

Content creation and storytelling
On-page and off-page SEO techniques
Building a content calendar
Strategies for content promotion and distribution

Analytics and Performance Measurement

Introduction to web analytics tools (, Google Analytics)
Data-driven decision-making
Conversion rate optimization (CRO)
Reporting and presenting marketing insights

Cost: 4250 GBP

Duration: 5 Days

Advanced Digital Sales Techniques - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:13 +04

Course Introduction:
Master the latest digital tools and methods to maximise sales potential in the digital age. This course covers automation, AI-driven sales, and social selling strategies to help you thrive in todays competitive market.

Course Outcomes:
Gain a deep understanding of the digital sales landscape and current trends
Master advanced tools and platforms for engaging customers online
Learn data-driven approaches to target and convert digital leads
Develop strategies for personalising customer interactions in a digital environment
Build and maintain long-term customer relationships through digital channels

Who Should Attend:
Sales professionals seeking to enhance their digital sales capabilities
Marketing and sales teams responsible for online customer engagement and sales
Business development executives looking to adapt to digital sales channels
Sales leaders aiming to implement advanced digital strategies within their teams
Entrepreneurs and start-ups wishing to leverage digital platforms for growth

Course Topics:
Mastering the Digital Sales Ecosystem

Overview of the digital sales funnel and key touchpoints
Identifying and leveraging digital platforms: Social media, email, and e-commerce
Understanding buyer behaviour in the digital worldIntegrating traditional sales techniques with digital tools

Leveraging Digital Tools and Technologies

Using Customer Relationship Management (CRM) systems to drive sales
Implementing sales automation and AI tools to increase efficiency
Exploring advanced email marketing techniques for lead nurturing
Harnessing social media platforms for direct sales and engagement

Data-Driven Sales Strategies

Understanding and using sales analytics to guide decision-making
Tracking customer behaviour through digital channels
Using data to create personalised sales offers and solutions
Optimising sales strategies based on digital performance metrics

Engaging and Converting Digital Prospects

Building an effective online presence and personal brand
Utilising content marketing to attract and engage potential customers
Advanced techniques for virtual sales meetings and presentations
Handling objections and closing deals in digital sales interactions

Building Long-Term Relationships in a Digital World

Maintaining consistent communication with customers through digital channels
Creating loyalty programmes and incentives in online sales
Managing post-sale engagement and support in a digital context
Measuring digital customer satisfaction and using feedback for continuous improvement

Cost: 4250 GBP

Duration: 5 Days

Advanced Sales Skills - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
Take your sales expertise to the next level with this course, focusing on strategic sales planning, advanced negotiation skills, and managing long-term client relationships for high-value sales.

Course Outcomes:
Refresh and develop key sales development skills
Improve sales management methods and empower your team to succeed
Drive sales performance, optimise the sales funnel and improve sales performance and results
Create and give excellent sales presentations and pitches
Develop and manage strategic key accounts and strengthen loyalty
Analyse buyer motivation and sales psychology and its link to market positioning
Overcome objections and win over sceptical buyers
Improve communication and influencing skills
Move towardsconsultative solution focussed selling
Build lasting relationship with clients
Identify the root causes of issues with clients and offer the best solutions/services
Develop strategic customer relationship management
Create a personal development plan

Who Should Attend:
Sales Executives
Sales Managers, Operations Managers and Account Managers
Sales Directors/ Operational Directors
Managers/Directors moving more into a strategic business development role

Course Topics:
Selling An Art or a Science?

Through interactive learning delegates will explore the factors that make excellent sales people
How to raise personal standards in order to encourage profitability
Do you use a hunter or a farmer selling style?
The background of selling and defining your role as part of the organisations mission
How to use persuasion without crossing boundaries

Effective Planning and Prioritising

Account analysis planning and time management
How to plan your territory more productively
Prioritising prospects well to ensure more consistent sales conversion ratio
Meeting and diary management and increasing opportunities for new business
Strategies for hitting and surpassing your targets
Researching into client the global market and customer spheres
Identify key trends in the marketplace

Making Lasting Impressions

Tuning in to your clients mindset and building trust
Generate influence through matching body language and increased personal credibility
Apply the Aristotle Principle of Persuasion
Becoming a positive reference top your client and building more loyalty and sales compared to your competitors
Becoming a better communicator using positive unconditional regard (Rogers and Carnegie)
Personal psychometric profiling

Overcoming Objections

How to deal with client objections and still get the sale
7 steps to maintain calm in adverse selling situations
How to use objections as a basis to develop the sale into a mutual beneficial outcome
Maintaining professionalism during the sales process to create a long term focus while gaining short and mid-term wins
Dealing with client excuses of not buying and delaying strategies

Winning the Business

10 closing styles to suit your personality and clients buying style
Overcoming any fear or asking for the business
Dealing with delayed sales proposals
Practical exercises to practice getting the sale with confidence
Creating a clear vision for yourself using positive psychology

Sales Presentation and Pitching Mastery

How to be more effective and charismatic during sales presentations
How to deal with presentation challenges for individual client meetings vs selling to a procurement team
How to bring separate viewpoints together to still leave with a sale
The elevator pitch
How to present more confidently and describe your products and services using customers needs
Moving from transactional selling to consultative selling
Practical exercises and coaching to help you grow and improve

Relationship Building

Become an a trusted advisor to your client
Using advanced influencing skills to connect to your client and get them to reveal more
Selling across different cultures code and practices
Understanding your personal brand in sales
Mastering emotional intelligence and positive psychology
Explore psychometric profiling of yourself and clients
Making a plan to increase loyalty and pin that to profitability
Feedback of individual strategy assignment

Dealing with Difficult Clients

Problem clients and handling the effects of their action/inaction
5 different types of difficult buyers
5 things you must never do while handling a customer objection
Winning back lost business and raising the stakes
Using refined communication strategies of worlds leading business coaches and entrepreneurs to deal with any problem
Buyers expectations of suppliers

Strategic Sales

Motivating yourself and your team to be results focused
Dealing with C Level selling selling to the board
Getting buy in for internal stakeholders to improve strategy
Increase conversion ratios and customer feedback ratings
Create a success roadmap
Develop your own personal development plan for post course success

Cost: 7250 GBP

Duration: 10 Days

Customer-Centric Sales Strategies - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
This course empowers sales professionals to build lasting relationships with clients by focusing on their needs. Learn how to craft tailored sales approaches, enhance customer satisfaction, and drive revenue growth through strategic, customer-focused techniques.

Course Outcomes:
Understand the importance of adopting a customer-centric approach in sales
Develop skills to identify and respond to customer needs and expectations
Learn to craft personalised value propositions and solutions for diverse clients
Enhance communication and negotiation skills to drive client-focused outcomes
Build long-term customer relationships that contribute to sustained business growth

Who Should Attend:
Sales professionals and managers aiming to enhance their customer engagement
Business development executives looking to refine their client-facing strategies
Marketing and sales teams who wish to align their approach to customer-centric models
Senior executives responsible for overseeing sales strategies and customer relations
Entrepreneurs seeking to enhance their business growth through a customer-first sales strategy

Course Topics:
Understanding the Customer-Centric Mindset

The evolution of customer-centricity in the sales process
Understanding customer needs: Beyond product features and benefits
Empathy and emotional intelligence in customer interactions
Shifting from product-centric to customer-first sales strategies

Identifying and Segmenting Customer Needs

Analysing customer data to drive personalised sales approaches
Techniques for customer segmentation: Prioritising based on needs and value
Building customer personas and understanding decision-making drivers
Adapting sales techniques to fit different customer profiles

Crafting Customer-Focused Value Propositions
Developing value propositions that resonate with your customers
Aligning product or service offerings with client expectations
Communicating value effectively: The art of storytelling in sales
Customising sales pitches to meet individual client needs

Enhancing Communication and Negotiation Skills

Active listening techniques to uncover customer pain points
Building trust through transparent and ethical sales practices
Mastering the consultative selling approach: Guiding customers to the best solutions
Negotiating for win-win outcomes that satisfy both client and business goals

Building and Sustaining Long-Term Customer Relationships

Post-sale engagement strategies: Turning buyers into advocates
Leveraging customer feedback to refine sales approaches
Using CRM tools to maintain and nurture customer relationships
Measuring customer satisfaction and its impact on business growth

Cost: 4250 GBP

Duration: 5 Days

Strategic Sales Leadership - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
Gain the leadership skills to inspire and drive high-performing sales teams. This course focuses on strategic planning, motivation, and performance management to achieve sales excellence.

Course Outcomes:
Understand the strategic role of sales leadership in driving business success
Develop a comprehensive sales strategy that aligns with company objectives
Learn to build and manage high-performance sales teams
Master techniques for customer engagement and relationship management
Drive long-term growth through effective sales leadership and innovation
Foster innovation and adapt to trends in the sports industry

Who Should Attend:
Sales leaders and managers
Business development executives
Entrepreneurs and business owners managing sales teams
Senior managers responsible for sales strategy

Course Topics:
Sales Leadership in a Strategic Context

The role of sales leadership in business growth
Aligning sales strategy with business objectives and market opportunities
Key performance metrics for sales teams
Creating a vision for sales success and motivating teams to achieve it

Developing a Winning Sales Strategy

Identifying market opportunities and customer needs
Building a customer-centric sales approach
Integrating digital tools and CRM systems into sales strategies
Forecasting sales and setting realistic performance targets

Building and Leading High-Performance Sales Teams

Recruiting, training, and retaining top sales talent
Fostering a culture of accountability and continuous improvement
Leadership techniques for motivating and inspiring sales teams
Coaching and mentoring sales professionals for long-term success

Customer Engagement and Relationship Management

Building strong, lasting relationships with key clients
Techniques for consultative selling and understanding customer needs
Managing complex sales cycles and negotiations
Driving customer loyalty and repeat business through excellent service

Sales Innovation and Growth Strategies

Exploring new sales channels and opportunities for growth
Leveraging data and analytics to improve sales performance
Implementing sales automation tools for efficiency
Adapting to market changes and staying ahead of competitors

Cost: 4250 GBP

Duration: 5 Days

Integrated Marketing Communications - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:12 +04

Course Introduction:
Learn to harmonise marketing efforts across multiple platforms. This course focuses on developing cohesive communication strategies to strengthen brand identity and engage audiences more effectively.

Course Outcomes:
Understand the principles of integrated marketing communications (IMC)
Develop strategies to unify messaging across various communication channels
Learn to design and execute comprehensive marketing campaigns
Evaluate the effectiveness of integrated campaigns using data and analytics
Build a consistent brand image and message across all platforms

Who Should Attend:
Marketing managers and communication professionals
Brand managers and public relations specialists
Digital marketing and social media coordinators
Business owners seeking to develop a holistic marketing approach

Course Topics:
Understanding the IMC Framework and Its Importance

Aligning brand messaging across different marketing channels
The role of consistency in building a strong brand
Developing a unified communications strategy for diverse platforms

Designing Multichannel Campaigns
Creating integrated campaigns that leverage digital, print, and social media
Balancing traditional and digital marketing approaches
Crafting messaging that adapts to different communication channels
Developing a cohesive narrative across media platforms

Digital and Social Media Integration
Utilising digital marketing tools in IMC campaigns
Aligning social media strategies with broader marketing goals
Maximising engagement through paid, owned, and earned media
Integrating content marketing and SEO into your communications strategy

Measuring Campaign Success

Key performance indicators (KPIs) for integrated campaigns
Tools for tracking performance and engagement across platforms
Analysing customer touchpoints and conversion pathways
Adjusting IMC strategies based on data and feedback

Building a Consistent Brand Experience

Crafting brand guidelines to ensure consistency
Managing brand voice and tone across different platforms
Ensuring that internal and external communications align with brand identity
The role of customer experience in building brand loyalty

Cost: 4250 GBP

Duration: 5 Days

Core Sales Skills - Level 2 - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:11 +04

Course Introduction:
Build on core sales skills with intermediate techniques, including relationship selling, understanding customer needs, and crafting solutions to address complex customer challenges.

Course Outcomes:
Move towards a consultative selling model from transactional selling
Build lasting relationship with clients
Develop key accounts, strategy and plan
Identify the root causes of issues with clients and offer the best solutions/services
Mix elements such as influence, product knowledge and people skills to increase success of sales
Use market and competitor knowledge to get the lead and generate the best solutions
Develop strategic customer relationship management
Create a personal development plan

Who Should Attend:
Sales Executives and Account Handlers
Sales Managers, Operations Managers and Account Managers
Customer Service Managers and Relationship Managers

Course Topics:
Key principles of Selling

Increasing opportunities for new business
Strategies for hitting and surpassing your targets
Developing streams of income: New business vs. Existing customers
How to deal with client objections and still get the sale
Maintaining professionalism during the sales process to create a long term focus while gaining short and mid-term wins
Apply the Aristotle Principle of Persuasion

Sales Presentation and Pitching Mastery

How to be more effective and charismatic during sales presentations
How to deal with presentation challenges for individual client meetings vs selling to a procurement team
How to bring separate viewpoints together to still leave with a sale
The elevator pitch
How to present more confidently and describe your products and services using customers needs
Moving from transactional selling to consultative selling
Practical exercises and coaching to help you grow and improve

Relationship Building

Become an a trusted advisor to your client
Using advanced influencing skills to connect to your client and get them to reveal more
Selling across different cultures code and practices
Understanding your personal brand in sales
Mastering emotional intelligence and positive psychology
Explore psychometric profiling of yourself and clients
Making a plan to increase loyalty and pin that to profitability
Feedback of individual strategy assignment

Dealing with Difficult Clients

Problem clients and handling the effects of their action/inaction
5 different types of difficult buyers
5 things you must never do while handling a customer objection
Winning back lost business and raising the stakes
Using refined communication strategies of worlds leading business coaches and entrepreneurs to deal with any problem
Buyers expectations of suppliers

Strategic Sales

Motivating yourself and your team to be results focused
Dealing with C Level selling selling to the board
Getting buy in for internal stakeholders to improve strategy
Increase conversion ratios and customer feedback ratings
Create a success roadmap
Develop your own personal development plan for post course success

Cost: 4250 GBP

Duration: 5 Days

Core Sales Skills - Level 1 - LCT International , Malaysia, Saudi Arabia, Singapore, Turkey, UAE, United Kingdom, Dubai, Riyadh, Kuala Lumpur, London, Istanbul

Wed, 14 May 2025 11:15:11 +04

Course Introduction:
Establish a strong foundation in sales with this course, covering essential sales techniques, customer engagement, and the sales cycle from prospecting to closing deals.

Course Outcomes:
Despite the existence of fundamental systems such as PRINCE2 and the PMBOK Guide, most projects are run intuitively, without the help of a structured project management system. This is the case because the fundamental standards, while invaluable, are too complex for normal projects. Imagine all the people who use Excel. What happens if you replace Excel with a programming language? Most people wont be able to use it, and they will be left without a tool, even though a programming language is more capable than Excel. The fundamental project management systems are all like programming languages, and what people need most in projects is something like Excel. is that simple tool that most people can use.

Designed as an implementation tool is, above all, a practical project management system. Thats why is:

Easy to learn
Easy to use
Easy to implement

Who Should Attend:
Sales Executives and Sales Representatives
Sales Team members
Sales Account Managers
Employees working as sales support staff and/or sales admin
Customer Services Staff moving into a sales role

Course Topics:
Selling An Art or a Science

Through interactive learning delegates will explore the factors that make excellent sales people
How to raise personal standards in order to encourage profitability
Do you use a hunter or a farmer selling style?
The background of selling and defining your role as part of the organisations mission
How to use persuasion without crossing boundaries

Effective Planning and Prioritising

Account analysis planning and time management
How to plan your territory more productively
Prioritising prospects well to ensure more consistent sales conversion ratio
Meeting and diary management and increasing opportunities for new business
Strategies for hitting and surpassing your targets
Researching into client the global market and customer spheres
Identify key trends in the marketplace

Making Lasting Impressions

Tuning in to your clients mindset and building trust
Generate influence through matching body language and increased personal credibility
Apply the Aristotle Principle of Persuasion
Becoming a positive reference top your client and building more loyalty and sales compared to your competitors
Becoming a better communicator using positive unconditional regard (Rogers and Carnegie)
Personal psychometric profiling

Overcoming Objections

How to deal with client objections and still get the sale
7 steps to maintain calm in adverse selling situations
How to use objections as a basis to develop the sale into a mutual beneficial outcome
Maintaining professionalism during the sales process to create a long term focus while gaining short and mid-term wins
Dealing with client excuses of not buying and delaying strategies

Winning the business

10 closing styles to suit your personality and clients buying style
Overcoming any fear or asking for the business
Dealing with delayed sales proposals
Practical exercises to practice getting the sale with confidence
Creating a clear vision for yourself using positive psychology

Cost: 4250 GBP

Duration: 5 Days

Negotiation Skills & Techniques - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Mon, 14 May 2018 16:12:10 +04

Day One
Introduction to basic negotiation skills
Definition of 'negotiation'
Common negotiation forms and features
What can you negotiate and whom can you negotiate with
Two types of negotiations
Integrative versus distributive
Rational model for decision making
Choosing the most appropriate negotiation strategy

Day Two
Negotiation and personality styles
Characteristics of an effective negotiator
Negotiation style profile
Intuitive/Normative/Analytical/Factual (INAF)
Dominance/Influence/Steadiness/Conscientiousness (DiSC)
Administration and determination of own style
Behavioral style summary

Day Three
Essentials of negotiation
The four phases of negotiation
Plan, debate, propose and close
Negotiation checklist: dos and don'ts
Elements of Best Alternative to a Negotiated Agreement (BATNA)
Choosing when to walk away (BATNA)
How to concede: dos and don'ts
What is your preferred concession style
Concession styles from around the world

Day Four
Negotiation planning, preparing, and power
Negotiation planning
The main pillars of negotiation wisdom
Interest and options
Alternatives and legitimacy
Communication, commitment and relationships
Assessing the source of negotiating power
Definitions and sources of power
Altering the balance of power
Overcoming your limitations
Defending and challenging a firm offer

Day Five
Negotiation strategies and tactics
Thirteen basic negotiation strategies and tactics
Brief description of each tactic
10 negotiation mistakes to avoid
Dealing with difficult negotiators
Trust building
Ranking and discussing the 10 trust building behaviors in negotiations
Preparing and conducting individual and team negotiations
Practical role plays
Feedback, comments and discussions

Cost: 3995 USD

Duration: 5 Days

Sales Program - Convertas , Dubai,Kuala Lumpur, Istanbul, London,Malaysia,Turkey,United Arab Emirates,United Kingdom

Mon, 14 May 2018 13:30:27 +04

Sales Training program will help you learn the tools of the trade. The program is taught by industry experts who are implementing and advancing technology and provides real-world instruction and ;Whether you are just starting your sales career or are looking to improve upon your skillset, this program will provide the essential training needed for success.

Day 1
· The sales vs. marketing and relationship
· CRM Tools: Introduction
· Sales Process

Day 2
· Prospecting Tactics
· Outbound Call Scripts & Email Campaign
· Objection Handling
· Revenue Models

Day 3
· Crafting Contracts
· Role Playing
· Emotional Intelligence
· Teamwork

Cost: 3195 USD

Duration: 3 Days

Effective Selling Workshop - Convertas , Dubai,Kuala Lumpur, Istanbul, London,United Kingdom,Malaysia,Turkey,United Arab Emirates

Mon, 14 May 2018 12:11:17 +04

Day 1
Review of basic sales terminology and how it relates to the profession.
How sales terminologies can be a powerful tool for success.
Itineraries, sales call reports, and the customer database.
Tracking progress, customers, and prospects.

Day 2
Importance of selling yourself, your company, and your product.
How to make them work in your favor.
How to effectively communicate with customers and prospects
Minimize problems and maximize customer loyalty.
Develop sales presentation to guide the prospect to placing an order.
How to identify which personality type you're dealing with
Develop a unique selling strategy for each personality.

Day 3
Modify your presentation to meet the expectations of each of the personality types
The six basic types of closes.
How to put each type to use for the greatest effect.
Handling properly customer complaints as they arise.
Turning a customer complaint into customer delight.
Techniques of successful negotiation.

Day 4
Ways to find out what the competition is up to and how to use this knowledge.
How to deal with customers that won't return your calls,
Importance of ethics are in sales.
How to deal with seemingly constant rejection.

Cost: 3495 USD

Duration: 4 Days

ILM Sales and Relationship Management - Globe Elite Ltd , Quezon City, Manila, Cebu City, Zamboanga City, Johannesburg, Durban, Halifax, Brisbane, London, Christchurch, Hamilton, Bandar Sungai Long,,United Kingdom,South Africa

Thu, 07 Sep 2017 14:40:16 +04

This innovative programme consists of two modules
Successful participants will receive a parchment ILM Certificate of Completion
MODULE 1
Professionalism in Sales Coaching Behavioural Management Motivation
MODULE 2
Managing Performance Time Management Team Management
The process of performance management
Goals - Personal, Company, Role, Career
Encouraging involvement
When to let go and how to adapt
Skill v Will
Managing difficult conversations
Discussions - Facts v Opinions
Setting SMART goals
Gaining agreement or consensus
Managing time
The dangers of "stuff"
Priority management
Staying on Beam
Actions speak louder than Words!
Team roles
Balanced teams
Team development
Planning for Succession
Managing meetings
Handling participants
Hunters and Farmers
Note: This course is run over a duration of two days, this can be done consecutively or split up over a period of weeks to accommodate a clients preference.

Cost: 790 GBP

Duration: 1 To 2 Weeks

Advanced Customers Relation Management - Convertas , Dubai

Sun, 30 Jul 2017 22:46:18 +04

Day One: Defining and appreciating the customer
· Definition of customer
· Definition of customer service
· The internal and external customer

Day Two: Importance of the internal customer
· The need for motivated employees
· The need for qualified employees
· Silo mentality
· Destroying the silos

Day Three: Customer service as a strategic imperative
· From 'suspect' to 'partner'
· Going up the ladder
· The 'KANO' model
. 'Basic' attributes
. 'Performance' attributes
. 'Delight' attributes
· The customer centric organization
· Customer service as a strategic imperative
· The 7 practices of Customer-centric organization

Day Four: Customer satisfaction surveys and other vital tools
· Understanding your customers
· Importance of segmentation
· Principles of customer segmentation
· Focus groups

Day Five: Customer satisfaction surveys
· Key terms
· Major survey methods
· Questionnaire examples
· Customer survey guidelines
· Types of satisfaction surveys
· Basics of sampling
· Attributes to measure
· Customer satisfaction index
· 'RATER' in depth
· Service quality (servqual) gaps model

Cost: 3995 USD

Duration: 5 Days

Principles of Communication - Convertas , Dubai

Sun, 30 Jul 2017 22:39:55 +04

Day One: Defining effective communication
· Communication: definition and characteristics
· Myths about communication
· Communication functions
· The four laws of communication
· Evolution of communication
· Communicating for results
· Understanding elements of communication
· The element of noise
· Mehrabian's 55-38-7 rule
· Overcoming communication anxiety and other obstacles
· Communication etiquette

Day Two: The art of listening
· Common listening issues
· Guidelines for effective listening
· Effective listening and paraphrasing techniques
· Understanding different listening styles: active versus passive styles
· Improving the information recall rate
· Assessing personal listening profiles

Day Three: 1- Internal listening filters
· Understanding the filter system
· Sensory input channels
· Internal filter systems: the 6 layers
· The 6 listening meta programs
· Overcoming the 6 filters when communicating
· Avoiding the loss of information
2- Mastering body language
· The art of body language
· Components of non verbal communication
· The power of appearance
· Communicating through colors
· Evaluating your body language skills
· Eliciting thinking patterns through eye movement
· Building rapport using body language

Day Four: Advanced assertiveness skills
· Understanding assertiveness: definition and values
· Components of passive, assertive and aggressive styles
· Assertiveness rights and responsibilities
· Activities for practicing assertive behavior
· Managing criticism assertively
· The power of influence and persuasion
· Definition and characteristics of influence
· The 6 principles of persuasion: how to apply them
· Bases and sources of power
· Dealing with difficult people using persuasion

Cost: 3495 USD

Duration: 4 Days

Value Sales Training - Convertas , Dubai,Malaysia,Turkey,United Arab Emirates

Tue, 30 May 2017 18:20:33 +04

Objective

Identify and adopt the right professional selling behaviors and skills needed to maximize sales performance.
Develop critical self-driven practices to optimize personal and business effectiveness and efficiency
Distinguish between different sales methodologies and identify the primary focus for each one of them create, implement and support the right sales strategies, goals and objectives through their solid insight into the sales process.
Defend the principles of successful negotiations while handling objections, and pitching the right value propositions critical for long term business relationships.
Use questioning and probing techniques to improve prospecting capabilities throughout the sales process.

Outline
The changing business environment

The evolution of personal selling
The new sales competencies
Behaviors, characteristics and skills of a successful salesperson
Assessing performance according to specific sales indicators
Root causes of sales problems
Personal selling profile

The sales process

Effective prospecting and pre-visit research
Characteristics of different selling models, types and structures
Setting goals based on your sales quota and plan
Analyzing the territory and conducting account research
How to conduct effective competitive analysis
Neutralize or offsetting perceived competitor's advantages
Working your company's strengths against competitors' weaknesses
Planning your calendar to achieve sales goals and build a sales pipeline
Identifying resources and methods of generating leads
Delivering clear and effective presentations
Handling and overcoming objections
Achieving positive closing techniques
Recognizing service as a hard differentiator

Business negotiation skills

Understanding the principles involved in successful negotiation
Sales negotiation and vulnerability analysis
Building a value position and relationship through principled negotiating
Leveraging the art of persuasion

Managing the customer relationship

Developing a customer profile
Service beliefs and philosophies
Basic attributes of a positive attitude
Questioning and probing skills
Leveraging open and closed questions
The importance of listening
Understanding different buyer behaviors styles in relation to your own
How to respond to different buyers and different personalities
Strategies to maintain communication with a customer

Cost: 3495 USD

Duration: 4 Days

NLP Sales Skills - Convertas , Dubai

Tue, 30 May 2017 17:41:00 +04

Objective

Understand the purpose and use of NLP sales skills.
Be comfortable identifying and working with a client's map of the world.
Build rapport with a client, quickly and easily.
Be confident identifying and working with a client's meta programs.
Understand the psychology of persuasion and its use in sales presentations.
Structure and deliver a powerful, convincing presentation.

Outline

Delegates present a typical customer presentation.
Presentations are assessed and broken down under course criteria.
Introduction to NLP sales skills.
NLP - the human brain and how to influence it.
VAK - developing the ability to speak everyone's language.
Discovering each client's unique buying map.
Motivations - when to use the carrot, and when to use the stick.
Rapport building techniques.
Using meta-programs to subtly create desire.
Structuring your presentation - what do I want my audience to THINK, FEEL and DO?
Presentations are re-designed with the day's learning in mind.
Sections of the presentations are re-presented with coaching.
The psychology of persuasion.
Structuring your presentation in order to psychologically influence the audience's decision-making process.
Hitting the client's 'value based' buttons.
Selling the benefits - sell the sizzle NOT the sausage.
When and how to encourage/manage questions and objections.
Selling through our stories.
Practical activities to spice up the presentations.
Visual aids and maintaining interest.
Using notes.
Moving away from PowerPoint™.
Individual coaching on personal presentation.
Talking and walking, power pausing, body language, voice, pace etc.
Closing the client - understanding when and how.
Delegates will restructure their presentations.
Video feedback.
Practical application exercises.
Final presentations.
Intensive 1-2-1 coaching and video feedback from facilitator.
Handling worse case scenarios

Cost: 3195 USD

Duration: 3 Days

Negotiation Skills: Achieving Successful Outcomes - London Training For Excellence , Online

Wed, 11 Jan 2017 11:37:10 +04

By the end of the training program, each participant will be able to:

Conduct principled negotiations that result in wise agreements.
Incorporate a process approach into your negotiation skill set.
Formulate communication strategies based on various situations.
Develop a confident negotiating style to deflect "hardball" tactics.
Apply psychology principles to negotiate effectively.
Enhance your negotiation skills by applying best practices in a real-world setting.

Cost: 4000 USD

Duration: 5 Days

International Contract Negotiation - London Training For Excellence , Online

Wed, 11 Jan 2017 11:37:10 +04

Introduction:

Contract negotiation is the life-blood of commerce and in today’s global business environment it is essential for business managers and company professionals to be able to fully understand the fundamental principals of international contract law when developing the skills to negotiate deals and agreements in the international business environment.

This seminar focuses on the development of international business negotiation skills by providing a fundamental understanding of the key aspects of international contract law and the distinctive features of international business negotiation.

Objective:

To provide an understanding of the key principles of international contract ;
To identify the distinctive features of international business ;
To practically apply this knowledge to develop and improve skills and confidence when negotiating agreements in an international business ;
How to understand and recognise the key features of an international contract
How to plan effectively for international business negotiations
How to structure international business negotiations
How to add value and negotiate win: win outcomes in an international environment
How to recognise and adapt to cross cultural issues
How to resolve disputes when the contractual relationship breaks down

Cost: 1750 USD

Duration: 5 Days