Course details
This course is an intensive and essential workshop for those who wish to obtain adequate knowledge on furniture styles, characteristics, selection of materials and basic processes for furniture production. Be it a novice in the furniture field or an industry professional who is keen to widen their furniture product knowledge, this must-attend course is sure to offer an insightful and practical experience.
Course Objectives
- Describe furniture product range offered by the store
- Advise on selection of furniture products
- Advise on maintenance and care of furniture products
Course Outline
- Identify current furniture trends and understand the local retail scene
- Basic know-how: various types, categories, styles and materials of furniture
- Engage your customers and establish rapport through effective communication techniques
- Be inquisitive by asking the right questions to uncover customers’ needs
- Make sales propositions that lead to purchase decisions
- Effective steps in anticipating and handling customers’ objections
- Understand the type of care and maintenance required for different types of furniture products
- Ways to rectify reparable damage
- Provide advice to customers on essential furniture care
Course Location
About SFIC Institute
We_They is a human capital solutions provider established in response to the needs of a rapidly evolving workplace environment. We offer development courses for a wide spectrum of industries.
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