- Duration / Course length: Upto 2 Hours Start now
- Accredited by: CPDiAP
- Certificates:
- Course delivery: This course is delivered in video format
Course details
If you want to be a hotel Receptionist then this course is a must. Hotels around the world use Opera PMS Hotel Booking Software, so having this qualification on your CV is highly beneficial and will give you an advantage over your competition. During this course you will become an expert user of the software. This course would be perfect for anyone who has reception experience and needs to get certified.Our learning material is available to students 24/7 anywhere in the world, so it’s extremely ;These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.
*Please note that Opera PMS software is not included with this course
What skills will I gain?
- Get to grips with the basics of Opera, like logging in and profile creation
- Gain a full understanding of the booking process on Opera, like locating, cancelling, and amending reservations
- Learn to check guests in and out on Opera
- Develop the ability to carry out cashier functions with Opera
- Get to know the other functions of Opera, like alerts, room status, and traces
- Finally, become a master of creating reports on Opera
- This course would be suitable for anyone with reception experience who needs to use Opera
- This course would also be useful for anyone seeking employment as a Hotel Receptionist, as many hotels use the software
Module 01 : Opera Log In and Log Out, Main Screen
Module 02 : Profile Creation and Amendments
Module 03 : Profile Notes
Module 04 : Finding Reservations – 2 ways
Module 05 : Rate Query Screen
Module 06 : Creating Reservation
Module 07 : Preferences and Features Requests
Module 08 : Amending Reservation
Module 09 : Cancelling Reservation
Module 10 : Check In (2 Ways)
Module 11 : Check out
Module 12 : Cashiering Posting Charges
Module 13 : Cashiering Splitting and Transferring Charges
Module 14 : Cashiering Routing
Module 15 : Alerts
Module 16 : Traces
Module 17 : Room Status, Out of Order and Out of Service
Module 18 : Opera Reports
Method of assessment
At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.
Certification
Upon the successful completion of the course, you will be awarded the “Certificate in Opera PMS Hotel Booking Software Training”. Updated on 16 May, 2024
Eligibility / Requirements
- You must be 16 or over
- You should have a basic understanding of English and basic IT knowledge
- You will need a computer or tablet with internet connection and Microsoft Office installed on to it (or access to one)
Job roles this course is suitable for:
Hotel Receptionist , Receptionist , Telephone Operator , Hotel ManagerAbout 1TRAINING
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