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Global Edulink Certificate in Secretarial & PA Global Edulink
  • Duration / Course length: Upto 12 Months Start now
  • Accredited by: CPDiAP
  • Certificates:
  • Course delivery: This course is delivered in video format

Course details

Course Overview

Working as a Personal Assistant or Secretary can be rewarding and well paid, and many businesses offer perks to their support staff. Gaining a Global Edulink Certificate in Secretarial & PA Training can give your career a boost by making you more attractive to prospective employers or demonstrating to your existing employers that you have the necessary skills, motivation and knowledge to warrant a promotion.

This course is ideal for you if you are:
New to a career as a Secretary or Personal Assistant and hoping to gain a professional qualification to help you to do your job well and begin to work your way up the career ladder.
An experienced Secretary or Personal Assistant seeking a professional qualification to improve your prospects of a promotion or more senior role.

You could also use this qualification to go on to train as a Medical or Legal Secretary.

Course Curriculum

1. Job functions and description of a secretary/ and PA

2. Diary management

3. Business reports and letter writing
  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing
4. E-mails writing tips
  • Introduction to Effective Email Writing
  • Writing Email Messages
  • Email Manners
5. Handling confidential documents

6. Successful meeting minutes

7. Note taking

8. Data management, record keeping and filing

9. Appointment booking and arranging interviews

10. Delivering postal mail

11. Dictating

12. Customer service and telephone handling skills
  • Customer Service Basics Over the Phone
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers
  • Developing Inbound & Outbound Telephone Skills
  • Hot Telephone Tips
13. Organising a meeting
  • Organising a Meeting
14. Bookkeeping
  • Introduction to Accounting
  • Financial & Managerial Accounting
  • Taxes
15. Invoicing/petty cash

16. Document proofreading

17. Tips for speed reading

18. Microsoft word
  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages
  • Creating Styles, Themes, Number and Bullets
  • Columns & Tables
  • Macros and Proofing
  • Sharing and Reviewing Documents
  • Modify Word Document
19. Microsoft excel
  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Functions
  • Formatting
  • Worksheet Views, Multiple Worksheets and Workbooks
  • IF, VLOOKUP, and Power Functions, Security & Sharing
  • Data Management, Data Analysis Tools
  • PivotTables & Macros
20. Microsoft PowerPoint
  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
  • Preparing & Delivering the Presentation
  • Reusing and Sharing Presentations
Benefits you will gain:
  • High-quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • 24/7 Access to the Learning Portal.
  • The benefit of applying for NUS extra Discount Card.
  • Recognised Accredited Qualification.
  • Excellent customer service and administrative support.
Updated on 29 August, 2018

Eligibility / Requirements

  • This course is available to all students, of all academic backgrounds. However, PA or secretarial experience would be an advantage.
  • Learners should be ages 16 or over to undertake the qualification.
  • Basic understanding of English language, literacy, numeracy and ICT are required to attend this course.

About Global Edulink

Global Edulink – online education for a skill-hungry workforce

Education is just one aspect of life that can shape who you are and who you want to be as an employee. In a time-poor world, sometimes you need a flexible approach to help you achieve your goals. Online learning with Global Edulink offers just that – professional and vocational training to fit in with your life.
Global Edulink is well-established in the UK, but reaches out to learners all over the world. The company aims to bridge the gaps in a three step process of training, skills, and jobs, where you can learn at your own pace using interactive teaching techniques.
How the courses work

Learn with Global Edulink and you’ll have the opportunity to gain insight and knowledge from tutors that are well qualified and experienced in their industry sector. Your tutor will be your mentor and support during your learning journey.

  • Because each course combines practical and theory, you’ll pick up essential knowledge and gain the confidence to put it into practice at the same time.
  • High-quality course materials are provided, which you can access at any time during the course, which will help strengthen your knowledge and help you to perform well in the workplace.
  • You’ll find a course structure focused around modules, which can have mock and final exams at the end, with pass grades and diplomas awarded on completion. Some courses will lead to professional qualifications assessed and awarded by external bodies such as NCFE, PEARSON, and PEOPLECERT etc.
  • Browse through the course guides and you will find details on any skill level or entry requirements, who the course is best suited to and what you can hope to achieve and build on while you learn. Some courses require no prior knowledge or experience, while others are for those already in a specific job or with some experience to build on. The course details also cover the method of assessment and length of course.
273 students have enrolled with Global Edulink through Laimoon
See all Global Edulink courses

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