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Global Edulink Certificate in OFFICE ADMINISTRATION & RECEPTION Global Edulink
  • Duration / Course length: Upto 40 Months Start now
  • Accredited by: CPDiAP
  • Certificates:
  • Course delivery: This course is delivered in video format

Course details

The Office Administration and Reception Training course is an intensive course aimed at students who want to update their existing skills with a view to returning to work in the business and administration sector. Leading to a recognised Certificate, this course is ideal for anyone who:
  • Would like to work as a Receptionist, Office Administrator or Administrative Assistant
  • Holds a new or temporary position and wishes to learn or develop up-to-date, best practice administration skills
  • Has experience in this field of work and wishes to further develop their existing knowledge of IT and administration skills
As a distance learning course, this is ideal for anybody who needs to fit their study around work or family commitments, or for whom travelling to an education centre would be difficult.

Successful completion of this course can ultimately create opportunities for more senior employment as an Office Manager, Team Supervisor or Personal Assistant. You might also choose to go on to specialise as a Medical or Legal Secretary.

Studying with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.

Please Note: This Course is Based on USA Standards.

Course Aims

At Global Edulink, we have developed this course to assist you to update your skills and to improve your ICT, administrative and secretarial skills so that you: 
  • Feel more confident in carrying out your job
  • Carry out your duties as efficiently and effectively as possible
  • Are highly employable (if you are looking for work)
  • Are aiming for a promotion
Crucially, this course will help you to update your standard of computer literacy, which is vital in today’s workplace. You will not need to enrol on separate ICT courses as this curriculum already covers the use of Microsoft Office, data entry and producing administrative documents on a computer.

Method of Assessment

At the end of the course, learners will also take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certification

Successful candidates will be awarded a Level 2 Certificate in Office Administration & Reception Training.


COURSE CURRICULUM    
                           

1. Diary management
2. Business reports and letter writing
  • Business writing skills
  • Introduction to business report writing
  • Exploring reports
  • How to prepare for writing
  • Exercise files: business report writing
3. E-mail writing tips
  • Introduction to effective email writing
  • Writing email messages
  • Email manners
4. Handling confidential documents
5. Successful meeting minutes
6. Note taking
  • Note taking
  • Exercise files: note taking
7. Data management, record keeping and filing
8. Appointment booking and arranging interviews
9. Delivering postal mail
10. Dictating
11. Tips for speed reading
12. Creating an effective cv and cover letter
  • Business resumes & job applications
  • How to gather information for your cv
  • Write your cv
  • Cv writing tips and layouts
  • Different cv formats
  • Saving a cv to different formats and online cv banks
  • Finishing your cv
  • Exercise files: creating an effective cv
13. Typing speed development
14. Microsoft word
  • Introduction to microsoft word
  • First step to ms word
  • Text editing & formatting
  • Formatting paragraph and pages
  • Creating styles, themes, number and bullets
  • Columns & tables
  • Macros and proofing
  • Sharing and reviewing documents
  • Modify word document
  • Exercise files: microsoft word 2016

15. Microsoft excel
  • Getting started with microsoft excel
  • Data entering
  • Creating formulas and functions
  • Formatting
  • Worksheet views, multiple worksheets and workbooks
  • If, vlookup, and power functions, security & sharing
  • Data management, data analysis tools
  • Pivottables & macros
  • Exercise files: microsoft excel 2016
16. Microsoft powerpoint
  • Getting started with microsoft powerpoint
  • Working with presentations & slides
  • Adding pictures & contents to slides
  • Adding shapes, diagrams, charts, video, audio, and animation to slides
  • Preparing & delivering speech
  • Reusing and sharing presentations
  • Exercise files: microsoft powerpoint 2016
17. Microsoft outlook
  • Getting started with outlook
  • Adding and connecting accounts, reading & organizing mails
  • Creating and sending mail, creating and working with people
  • Working with delegates & calendars
  • Creating tasks and notes, working with outlook data
18. Receptionist and customer service skills
  • The 90: 90 principle to create a powerful first impression
  • Hot telephone tips
  • Get the facts- ask the right questions
  • Discuss solutions- learning to listen
  • Dealing with difficult customers
Updated on 25 March, 2024

Eligibility / Requirements

You must be at least 17 years old to undertake this qualification and have a basic understanding of English Language, Literacy, Numeracy and ICT. However, you do not need to have any previous experience or qualifications to enrol.

About Global Edulink

Global Edulink – online education for a skill-hungry workforce

Education is just one aspect of life that can shape who you are and who you want to be as an employee. In a time-poor world, sometimes you need a flexible approach to help you achieve your goals. Online learning with Global Edulink offers just that – professional and vocational training to fit in with your life.
Global Edulink is well-established in the UK, but reaches out to learners all over the world. The company aims to bridge the gaps in a three step process of training, skills, and jobs, where you can learn at your own pace using interactive teaching techniques.
How the courses work

Learn with Global Edulink and you’ll have the opportunity to gain insight and knowledge from tutors that are well qualified and experienced in their industry sector. Your tutor will be your mentor and support during your learning journey.

  • Because each course combines practical and theory, you’ll pick up essential knowledge and gain the confidence to put it into practice at the same time.
  • High-quality course materials are provided, which you can access at any time during the course, which will help strengthen your knowledge and help you to perform well in the workplace.
  • You’ll find a course structure focused around modules, which can have mock and final exams at the end, with pass grades and diplomas awarded on completion. Some courses will lead to professional qualifications assessed and awarded by external bodies such as NCFE, PEARSON, and PEOPLECERT etc.
  • Browse through the course guides and you will find details on any skill level or entry requirements, who the course is best suited to and what you can hope to achieve and build on while you learn. Some courses require no prior knowledge or experience, while others are for those already in a specific job or with some experience to build on. The course details also cover the method of assessment and length of course.
273 students have enrolled with Global Edulink through Laimoon
See all Global Edulink courses

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