Administrative Assistant Diploma

Course details

Give yourself an advantage over your competition by enrolling on Global Edulink’s Administrative Assistant Diploma (USA Standards). As Global Edulink is a well-recognised learning provider, a certificate from us will enhance your CV and make you more employable. Demonstrate your potential to employers and show that you can provide administrative support to the highest standard.

A successful Administrative Assistant provides a vital support function in any busy office. We will enable you to use your initiative and work to tight deadlines, as well as responding to the demanding needs of more senior colleagues. With our Administrative Assistant Diploma, you will receive high quality office based training which not only gives you great IT skills but will also teach you how to speak the language of business. In fact, upon successful completion of this course, you will have an excellent foundation to get a job as a trusted Administrative Assistant in any office!

This online course has been designed to cover 05 core units:

• Unit 01 delivers tutorials for Business Writing Skills and Development
• Unit 02 is for Secretarial and PA Skills Development
• Unit 03 covers tutorials for Administrative Skills Development
• Unit 04 is for Microsoft Office & Project Management
• Unit 05 delivers tutorials for Finance and Human Resource Management

Studying with Global Edulink has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. Also, you will have support from a tutor, who will guide you through your study.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.

Please Note: This Course is Based on USA Standards.

Course curriculum

1. Job functions and description of a secretary/ and PA
2. Diary management
3. Business reports and letter writing

• Business writing
• Collaborative business writing
• Proposal writing
• Business ethics

4. E-mails writing tips
5. Handling confidential documents
6. Successful meeting minutes

• Meeting management

7. Note taking
8. Data management, record keeping and filing
9. Appointment booking and arranging interviews
10. Delivering postal mail
11. Dictating
12. Customer service and telephone handling skills

• Telephone etiquette

13. Organising a meeting
14. Bookkeeping
15. Invoicing/petty cash
16. Document proofreading
17. Quickbooks for payroll management
18. Tips for speed reading
19. Creating an effective cv and cover letter
20. Time management.
20. Event planning
21. Motivating employees
22. Typing speed development procedure
23. Microsoft word
24. Microsoft excel
25. Microsoft PowerPoint
26. Microsoft outlook
27. Accounting and bookkeeping
28. Bookkeeping
29. Budgets & financial reports
30. Communication fundamentals
31. Communication strategy
32. Emotional intelligence
33. Administrative human resources fundamentals
34. Employee recruitment
35. Leadership essentials
36. Management essentials
37. Safety in the work place
 
Method of Assessment

At the end of the course, learners will also take online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certification

Successful candidates will be awarded Diploma in Administrative Assistant Training.

Benefits you will gain:

• High-quality e-learning study materials and mock exams.
• Tutorials/materials from the industry leading experts.
• 24/7 Access to the Learning Portal.
• The benefit of applying for NUS extra Discount Card.
• Recognised Accredited Qualification.
• Excellent customer service and administrative support.

Updated on 27 March, 2024