John Academy Hotel and Hospitality Management Diploma John Academy
  • Duration / Course length: Upto 12 Hours Start now
  • Accredited by: CiQCPD Qualification Standards
  • Certificates:
  • Course delivery: This course is delivered in video format

Course details

The Hotel and Hospitality Management Diploma course allows you to manage a hotel efficiently with proper hospitality management ;In the course, you will explore the techniques of hotel management, human resource management, quality management, housekeeping, security, and efficient communication skill.
The rest of the part of the course deals with the concepts of hospitality and hospitality management. Upon completion, it is hoped that you will be able to manage and run a hotel successfully.


Introduction to Hotel Management
  • Hotel Business Administration
  • Type of Hotels
  • Hotel Administration Structure
Hospitality Management
  • Introduction to Hospitality Management
  • Characteristics of the Hospitality Industry
  • Relationship Between the Hospitality Industry and Tourism
  • Influences Which Affect the Industry
  • The Development of the Hospitality Industry
  • Hospitality Brands
  • Accommodation
  • Food Service
  • Successful Quality Management
Housekeeping, Engineering & Security
  • Housekeeping
  • Engineering Department
  • Security Departments
Human Resource Management
  • Human Resource Management
  • Roles of HRM
Quality Management
  • Quality Management
  • Marketing
  • Market Strategy in Hotel Industry
Interdepartmental Communications Skills
  • Interdepartmental Communications
  • Communication Skills
  • Introduction to Hospitality
  • Characteristics of the Hospitality Industry
  • Relationship Between the Hospitality Industry and Tourism
  • Types of Accommodation
  • Types of Room
  • Types of Hotel Guest
Updated on 31 December, 2021

Eligibility / Requirements

Our Hotel and Hospitality Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

About John Academy

John Academy is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level. As an online course provider, we are aware of the fact that there are a lot of people out there who consider themselves to be very curious learners but the courses that they are interested in are not available at their convenient time and place. So, we have decided to give them a unique opportunity for them to learn and obtain necessary skills in a very convenient way at any time from anywhere.

Who We Are

We are an online course provider who wants to make sure that the students would be able to learn everything there is a need for them to learn regarding the course that they have enrolled in on our site. So, we see to it that they would be provided with the highest possible standard of online learning. That way, students would be able to use it in the real world – the employment world and at their desired field of interests.


After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.

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