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One Education Professional Receptionist Skills Diploma One Education
  • Duration / Course length: Upto 67 Hours Start now
  • Accredited by: IAOCPD Certification Service
  • Certificates:
  • Course delivery: This course is delivered in video format

Course details

Introduction
  • Working in an office environment calls for advanced skills in time management, interpersonal communication and computer literacy. The Professional Receptionist Skills Diploma covers all of this and a whole lot more, with modules delivered by expert instructors through engaging online study materials, video lessons, mock exams and automated assessments.
Course description
  • The Professional Receptionist Skills Diploma is a comprehensive, accessible course offering training in core knowledge and competencies necessary for a range of office admin, receptionist, secretarial and personal assistant roles. Through our online learning platform you study modules on verbal and nonverbal communication, telephone etiquette, influencing and negotiation, along with broader transferable techniques in office and business management, as well as the use of Microsoft Excel, Word and PowerPoint.
Course design
  • The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
  • You are taught through a combination of
  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment
How is the course assessed?
  • To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
While I receive a certificate of completion?
  • Upon successful completion, you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your Certificate at a cost of £19.
Why study this course
  • Whether you're an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
Updated on 13 April, 2022

Eligibility / Requirements


The Professional Receptionist Skills Diploma is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

About One Education

Whether you’re a beginner aiming to get your foot in the door, or an established professional keeping ahead of the latest developments, our online classes are suitable for you. One Education knows that everyone is different - that’s why we offer a range of learning styles, across a number of different subjects. All our courses offer a variety of learning materials including video and audio lectures, online exams, test areas, as well as traditional handouts.
All courses come with professional accreditation, meaning you can pursue your career goals with confidence in your specialist skills and knowledge
Our Mission
One Education is here to help users gain the practical knowledge and transferable skills necessary to enhance their career. Our training can improve your abilities in business situations, teaching you how to address issues through relevant and industry-specific skills and specialist knowledge.
Our Vision
We believe quality education should be available anywhere in the world. Our classes are taught entirely online, and completion results in a UK and internationally-recognised professional qualification.
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