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1TRAINING Hotel Receptionist and Opera PMS Software 1TRAINING
  • Duration / Course length: Upto 65 Hours Start now
  • Accrediting country: UK
  • Accrediting body: iAP
  • Certificates:
  • Course delivery: This course is delivered in video format

Course details

This Hotel Receptionist & Opera PMS Hotel Software Training will help you to obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a hotel receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today's technology-based offices.

Our Hotel Receptionist and Opera PMS Hotel Booking Software offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are opened to anyone with an interest in the topic and give you access to world-class learning led by 1Training International.

1Training International works in partnership with NUS, so all registered 1Training learners can get an NUS Extra discount card, which gives you amazing discounts on thousands of products from the biggest companies.

Why should I choose 1Training?
  • No Hidden Fees
  • The price shown on Laimoon is for the whole course, including the final exam and free e-certificate.
  • Accredited qualification
  • Excellent quality video tutorials
  • You'll be eligible for an NUS Discount Card
  • Get one year's access to the course
  • Get support by phone, live chat, and email
  • Join our friendly online learning platform
  • Our Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. So, you can access your course on Wi-Fi, 3G or 4G.
Description

Learn for less with 1Training discount courses online! You'll love 1Training's excellent quality, competitive prices, and first class learner support. With this excellent discount course you can expect professional qualification, which will enable you to enhance your CV in no time, and for less!

What skills am I going to get from this course?
  • By enrolling to this course, you'll become an expert in Opera PMS hotel booking and reservation system.
  • Having this course, you'll learn receptionist and telephone handling skills.
  • Logging in to this course, you'll be able to produce standard documents.
  • This course will teach you the master key Microsoft Office programs.
  • On completion of this course, you'll become masters of data management.
  • This course, will gain your knowledge in Travel and Accommodation arranging.
  • On completion of this course, you'll become an expert in customer service and social media handling.
  • At the end of this course, you'll gain best management skills.
Course Duration: 

Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

COURSE CURRICULUM

DOWNLOAD MATERIAL
  • Additional Course Materials for Hotel Receptionist
MODULE 01
  • Professional Receptionist Training Course Objectives
  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers
MODULE 02
  • Practice good telephone skills
  • Managing database and company files
  • Booking or Reservation procedure
  • Deal effectively with security and safety issues
  • Successful Meetings & Minutes
  • Meeting Arrangements
  • Arranging Business Travel and Accommodation
  • Email Tutorial
  • How to use Social Media to promote your company
  • Minute Taking
  • Microsoft Excel Tutorial
  • MS PowerPoint Tips
  • MS Word Tips & Tricks
MODULE 03
  • Opera Log In and Log Out, Main Screen
  • Profile Creation and Amendments
  • Profile Notes
  • Finding Reservations - 2 ways
  • Rate Query Screen
  • Creating Reservation
  • Preferences and Features Requests
  • Amending Reservation
  • Cancelling Reservation
  • Check In (2 Ways)
  • Check out
  • Cashiering Posting Charges
  • Cashiering Splitting and Transferring Charges
  • Cashiering Routing
  • Alerts
  • Traces
  • Room Status, Out of Order and Out of Service
  • Opera Reports
How will I be assessed?
  • At the end of the course learners will take an online multiple-choice question assessment test. This online multiple-choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
     
  • Upon successful completion of this course, all learners will be awarded a FREE e-certificate (PDF format), and can also pay only £19 to receive a printed version of the certificate if they wish.
What Certification am I going to receive?

Those who successfully pass this course will be awarded a Hotel Receptionist and Opera PMS Hotel Booking Software Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost. Updated on 27 January, 2020

Eligibility / Requirements

You’ll need a computer or tab with an internet connection and Opera PMS Hotel software installed in it. Also, it’s better to have a notepad and a pen with you.

Job roles this course is suitable for:

Hotel Receptionist , Front Desk Officer , Receptionist

About 1TRAINING

We believe that online learning should be modern and innovative, which is why we created 1Training. Offering courses on a wide range of topics, we can help you find the career of your dreams, and will help you every step of the way. Cutting edge teaching techniques, a wide range of topics, and the personal touch is our recipe for deliciously simple learning. If you don’t believe us, just ask the 10,000+ people we’ve already helped to realise their full potential.

Company overview

1 Training has established an excellent reputation in the UK for providing professional and vocational training, aiming particularly to train young people for the world of work. 1 Training aims to fill gaps in employment skills, whilst placing an emphasis on the changing nature of work itself. We are regarded as a leading provider of this type of training, as well as general workforce development, and are known throughout the UK and the world for our excellent results.
We offer hundreds of courses in accounting, teacher training, business and office administration, health and social care, project management, accounting, beauty therapy, IT and customer service etc. – providing a worthwhile and practical education in industries that are each rapidly growing and consistently recruiting.

Our Training

  • All of our 1 Training tutors have a wealth of experience and qualifications in their field – they are highly knowledgeable, organised and fully equipped to provide courses that will stimulate and inspire.
  • Our training courses combine theoretical and practical sessions that work to develop knowledge and ability, as well as instil vital confidence, in our students.
  • We deliver a high-quality professional and vocational education, using excellent academic course materials that will not only educate but equip you to be successful in your field.
  • By participating in our education programmes, you will strengthen your academic, vocational, and technical skills through assignments that place an emphasis on each.
  • 1 Training is committed to helping all learners acquire worthwhile academic, vocational and technical skills. Upon completion, you will be prepared for the highly skilled, well paid, and in-demand employment opportunities of the 21st-century global economy.

 By enrolling in to our online courses, you’ll get:

  • Affordable & Engaging E-Learning Content.
  • High quality e-learning study materials, and mock exams.
  • Tutorials/materials from the industry leading experts.
  • Study in a user friendly, advanced online learning platform.
  • Anytime & Anywhere Learning.
  • 24/7 Access to the Learning Portal.
  • Access Course Content on Mobile, Tablet or Desktop.
  • Amazing Reviews from Current and Past Students.
  • Excellent customer service and administrative support.
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