British Academy For Training & Development Retail Leadership Development Programme British Academy For Training & Development
Price: ZAR 74,970

    Course details

    Course Description:

    This course is aimed at managers in the retail environment who would like to enhance their managerial competence in the retail environment and enhance the performance of their areas of responsibility in the process. We focus on techniques and concepts applicable to this challenging environment.
     
     
    How attendees will benefit?

    After completion of the programme, delegates will be able to:
    • understand the retail environment as a system;
    • align their areas of responsibility with the regional strategy;
    • apply suitable leadership techniques and approaches to achieve the desired results;
    • conduct a functional analysis of a position and secure suitable team members according to this   profile;
    • conduct effective monitoring and control and ensure empowered and accountable team members;
    • deal with conflict in the work environment; and
    • apply effective self-management to enhance personal effectiveness and efficiency.
     
    Course Content:

    The programme covers the following topics:
    • Understanding your retail environment as a system and applying systems analysis as a problem-solving and decision-making tool
    • Strategic alignment - aligning own area of responsibility to business strategy and direction
    • Practical Leadership - applying suitable leadership and communication styles to influence and optimise individual performance, motivate people and provide direction
    • Securing the right people - applying functional analysis and a competence-based approach
    • Effective delegation, monitoring and control with an improvement or coaching focus
    • Dealing with conflict in the workplace
    • Effective self-management (you cannot manage others if you cannot manage yourself)
     
    Course Style:
    • Lecture or One-to-One training style.
    • In house training.
    • Group Training.
    • Practical Training.
     
    Remember:
    • We provide this course in any place and at any time suitable for you.
    Updated on 12 February, 2018

    Eligibility / Requirements


    Junior and Middle Managers in the wholesale, retail and sales environment

    Job roles this course is suitable for:

    Junior Manager , Middle Managers , Retail Lead

    About British Academy For Training & Development

    British Academy For Training & Development (BATD) is one of the leading Academies across the world in training and development solutions. Our vision has been workable, achievable and realistic, our resources to contributed to achieving it.  Our services are open to all levels of organizations and people, since we believe in enabling and enhancing knowledge and skills. We operate in different parts of the world in more than 35 countries.

    Mission
    Through our specialized work in Management, Media, PR and Information Technology, we are working to:
    - Improve organizational performance through customized training and development solutions.
    - Enhance people’s skills and their ability to embrace changing career patterns, global mobility, technological developments and new ways of working.
    - Provide organizations and individuals with unique opportunities to exchange business and management experience and knowledge on a global level.
    - Provide customized and VIP training with very flexible and comfortable services for our values costumers.

    See all British Academy For Training & Development courses

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