- Payment Terms: Enquire
- Locations: Sheikh Zayed Rd - Dubai England - United Kingdom East London
- Duration / Course length: Upto 7 Days
- Starting Date: Enquire About It
- Timings: Enquire
Course details
Course Description:This course provides information to delegates to enable them to understand the management function in an organisation, and is designed to develop the skills needed to effectively serve the citizens.
How attendees will benefit?
After completion of the programme, delegates will be able to:
- apply self-management;
- provide customer service; and
- engage in sustained oral communication and evaluate spoken texts.
Course Content:
The programme covers the following topics:
- Self-Management
- Own mistakes are admitted
- Neutralise stressful influences and maintain effectiveness through stress tolerance
- Apply concious decision to succeed through resilience
- Customer service
- Ability to make decisions about practice and act accordingly
- Ability to learn from one's actions and to adapt performance
- Communication
- Analyse own responses to spoken texts and adjust as required
- Strategies to be an effective speaker in sustained oral interactions
Course Style:
- Lecture or One-to-One training style.
- In house training.
- Group Training.
- Practical Training.
Remember:
- We provide this course in any place and at any time suitable for you.
Eligibility / Requirements
This course is open for all staff of different levels from different departments in private and public sectors.
Public or government officials.
Job roles this course is suitable for:
Government Officials , Public Officials , Contracts Administrators ManagerCourse Location
About British Academy For Training & Development
British Academy For Training & Development (BATD) is one of the leading Academies across the world in training and development solutions. Our vision has been workable, achievable and realistic, our resources to contributed to achieving it. Our services are open to all levels of organizations and people, since we believe in enabling and enhancing knowledge and skills. We operate in different parts of the world in more than 35 countries.
Mission
Through our specialized work in Management, Media, PR and Information Technology, we are working to:
- Improve organizational performance through customized training and development solutions.
- Enhance people’s skills and their ability to embrace changing career patterns, global mobility, technological developments and new ways of working.
- Provide organizations and individuals with unique opportunities to exchange business and management experience and knowledge on a global level.
- Provide customized and VIP training with very flexible and comfortable services for our values costumers.
Enquire about this course
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