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- Duration / Course length: Upto 4 Hours Start now
- Accredited by: CPDiAP
- Certificates:
- Course delivery: This course is delivered in presentation format
Course details
OverviewWould you like to gain an accredited qualification which demonstrates a high level of skill and knowledge? Look no further than this Telesales Marketing – Level 3 course.
Are you someone who works in Telesales or Telemarketing? Maybe you’re a business owner who wants to begin using Telesales to advertise your company? If yes, you should have an understanding of the theory and practice behind successful and customer friendly telesales strategies. This excellent Telesales Marketing course will enable you to define telesales, to encourage and use active listening, to deliver a clear message, to prepare for telesales calls, the advantages and disadvantages of using a call script, and the stages of telesales calls. Transform yourself into a confident and able telesales specialist with this excellent Telesales Marketing course today!
Description
What skills will I learn?
- Learn how to use active listening
- Understand how to deliver your message clearly
- Learn how to prepare for telesales calls
- Study the stages of telesales calls
- Module 01: Defining Telesales
- Module 02: Active Listening
- Module 03: Delivering a Clear Message
- Module 04: Preparing for the Telesales Call
- Module 05: Advantages and Disadvantages of Using a Call Script
- Module 06: The Stages of Telesales Calls
- You will have one assignment. Pass mark is 65%.
- You will only need to pay £19 for assessment.
- You will receive the results within 72 hours of submittal, and will be sent a certificate in 7-14 days.
Those who successfully pass this course will be awarded a Telesales Marketing – Level 3. Anyone eligible for certification will receive a free e-certificate, and printed certificate. Updated on 05 June, 2018
Eligibility / Requirements
- You must be 16 or over
- You should have a basic understanding of English, Maths and ICT
- You will need a computer or tablet with internet connection (or access to one)
Job roles this course is suitable for:
Telesales Agent , Telesales Executive , Telesales RepresentativeAbout 1TRAINING
We believe that online learning should be modern and innovative, which is why we created 1Training. Offering courses on a wide range of topics, we can help you find the career of your dreams, and will help you every step of the way. Cutting edge teaching techniques, a wide range of topics, and the personal touch is our recipe for deliciously simple learning. If you don’t believe us, just ask the 10,000+ people we’ve already helped to realise their full potential.Company Overview
1Training has established an excellent reputation in the UK for providing professional and vocational training, aiming particularly to train young people for the world of work. 1 Training aims to fill gaps in employment skills, whilst placing an emphasis on the changing nature of work itself. We are regarded as a leading provider of this type of training, as well as general workforce development, and are known throughout the UK and the world for our excellent results.
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