Diploma in Telesales Marketing Level 3

1TRAINING

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Duration / Course length: Upto 4 Hours Start now
Accredited by: CPDiAP
Certificates:
Sample certificate
Course delivery: This course is delivered in presentation format

Course details

Overview

Would you like to gain an accredited qualification which demonstrates a high level of skill and knowledge? Look no further than this Telesales Marketing – Level 3 course.

Are you someone who works in Telesales or Telemarketing? Maybe you’re a business owner who wants to begin using Telesales to advertise your company? If yes, you should have an understanding of the theory and practice behind successful and customer friendly telesales strategies. This excellent Telesales Marketing course will enable you to define telesales, to encourage and use active listening, to deliver a clear message, to prepare for telesales calls, the advantages and disadvantages of using a call script, and the stages of telesales calls. Transform yourself into a confident and able telesales specialist with this excellent Telesales Marketing course today!

Our courses couldn’t be more convenient, the course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. This course is comprised of professional learning material, all delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).

What skills will I learn?

Learn how to use active listening
Understand how to deliver your message clearly
Learn how to prepare for telesales calls
Study the stages of telesales calls

COURSE CURRICULUM

Module 01 : Defining Telesales
Module 02 : Active Listening
Module 03 : Delivering a Clear Message
Module 04 : Preparing for the Telesales Call
Module 05 : Advantages and Disadvantages of Using a Call Script
Module 06 : The Stages of Telesales Calls

Method of assessment

At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.

Certificate

Upon the successful completion of the course, you will be awarded the “Diploma in Telesales Marketing – Level 3”.
Updated on 01 July, 2024

Eligibility / Requirements

You must be 16 or over
You should have a basic understanding of English, Maths and ICT
You will need a computer or tablet with internet connection (or access to one)

Job roles this course is suitable for:

Telemarketer , Customer Service Advisor , Telesales Agent , Telesales Executive , Telesales Representative

About 1TRAINING

We believe that online learning should be modern and innovative, which is why we created 1Training. Offering courses on a wide range of topics, we can help you find the career of your dreams, and will help you every step of the way. Cutting edge teaching techniques, a wide range of topics, and the personal touch is our recipe for deliciously simple learning. If you don’t believe us, just ask the 10,000+ people we’ve already helped to realise their full potential.

Company Overview

1Training has established an excellent reputation in the UK for providing professional and vocational training, aiming particularly to train young people for the world of work. 1 Training aims to fill gaps in employment skills, whilst placing an emphasis on the changing nature of work itself. We are regarded as a leading provider of this type of training, as well as general workforce development, and are known throughout the UK and the world for our excellent results.
We offer hundreds of courses in accounting, teacher training, business and office administration, health and social care, project management, accounting, beauty therapy, IT and customer service etc. – providing a worthwhile and practical education in industries that are each rapidly growing and consistently recruiting.

Our Training

All of our 1Training tutors have a wealth of experience and qualifications in their field – they are highly knowledgeable, organised and fully equipped to provide courses that will stimulate and inspire.
Our training courses combine theoretical and practical sessions that work to develop knowledge and ability, as well as instil vital confidence, in our students.
We deliver a high-quality professional and vocational education, using excellent academic course materials that will not only educate but equip you to be successful in your field.
By participating in our education programmes, you will strengthen your academic, vocational, and technical skills through assignments that place an emphasis on each.
1Training is committed to helping all learners acquire worthwhile academic, vocational and technical skills. Upon completion, you will be prepared for the highly skilled, well paid, and in-demand employment opportunities of the 21st-century global economy.

By enrolling in to our online courses, you’ll get: