aPHRi by HRCI Dubai

Course details

OVERVIEW: Associate Professional in Human Resources - International (aPHRi) is a global, knowledge-based credential that is tailored to certify individuals embarking on their HR career journey. This aPHRi course demonstrates the foundational knowledge of Human Resources. It trains a professional to gain insight on various Human Resource concepts like recruitment, selection, compensation & benefits, employee relation, and risk ;

CAREER OPPORTUNITIES:

Market Trends: HR certifications have become increasingly valuable for advancing careers and bolstering salaries. As illustrated in a report by the US Bureau of Labor Statistics (BLS), by 2028, HR jobs are projected to grow by 7% for Human Resource Managers, 5% for HR Specialists, and 8% for Training and Development managers. These statistics indicate that the market for HR-certified professionals is expected to grow significantly.

Salary Trends: Certification has become imperative for HR professionals for augmenting their pay. A survey by indicated that in 2018 Certified HR professionals earn more than those without certifications. Statistically, individuals holding the aPHRi certification earn an average of AED 48,000 a year in Dubai.

Demand and Opportunities: The Human Resource profession remains high in demand despite the economic recession. Recent studies conducted by HCRI indicate that 7 out of 10 companies prefer Human Resource certified professionals. Moreover, HR professionals with certifications have a 29% higher chance of promotion than those without certifications. With this trajectory, we can expect a surge in future demand for certified aPHRi professionals.

COURSE OUTLINE:

HR Operations

• Organizational strategy and its connection to mission, vision, values, business goals, and objectives 
• Organizational culture (traditions, unwritten procedures) 
• The legal and regulatory environment
• Confidentiality and privacy rules that apply to employee records, company data, and individual data 
• Business functions (accounting, finance, operations, sales, marketing) 
• HR administration, policies, and procedures (personnel management, progressive discipline) 
• HR Metrics (cost per hire, time to recruit, turnover rate)
• Tools to compile data (spreadsheets, statistical software) 
• Methods to collect data (surveys, interviews, observation) 
• Reporting and presentation techniques (histogram, bar chart) 
• Impact of technology on HR (social media, monitoring software, biometrics) 
• Employee records management (electronic/paper, retention, disposal) 
• Reporting requirements about the workforce (new hires, involuntary/voluntary termination) 
• Purpose and function of Human Resources Information Systems (HRIS) 
• Job classifications (hourly, salary, full-time, part-time, contractor)

Recruitment and Selection

• Applicable laws and regulations related to recruitment and selection (work authorization, job requisition, job postings)
• Applicant databases
• Recruitment sources (employee referral, social networking/social media, company website)
• Recruitment methods (advertising, job fairs, university)
• Alternative staffing practices (pre-recruitment process outsourcing, job sharing, remote workers)
• Interviewing techniques (structured, non-structured, behavioral, situational, panel)
• Pre- and post-offer activities (background checks, medical exams)
• Orientation and onboarding (logistics, introducing culture, facilitating/training)

Compensation and Benefits

• Applicable laws and regulations related to compensation and benefits, such as monetary and non-monetary entitlement, wage and hour, and privacy tax 
• treatment)
• Pay structures and programs (variable, merit, bonus, incentives, non-cash compensation, pay scales/grades)
• Total rewards
• Benefit programs (health care plans, flexible benefits, pension scheme, health and fitness programs)
• Payroll terminology (pay schedule, vacation, leave, paid time off [PTO])
• Data collection for salary and benefits surveys
• Insurance claims, filing, or processing requirements (workers’ compensation, disability benefits)
• Work-life balance practices (flexibility of hours, telecommuting, sabbatical)
• Human Resource and Development
• Applicable laws and regulations related to training and development activities (for example: acquiring and maintaining relevant credentials, qualified providers)
• Performance management practices (setting goals, feedback, mentoring)
• Employee Relation and Risk Management
• Applicable laws affecting employment environments, labor relations, and privacy
• Employee and employer rights and responsibilities (privacy, substance abuse)
• Methods and processes for collecting employee feedback (employee attitude surveys, focus groups, exit interviews)
• Workplace behavior issues (absenteeism, aggressive behavior, employee conflict, workplace harassment)
• Methods for investigating complaints or grievances (employee and employee, employee and manager, employee and company)
• Progressive discipline (verbal or written warnings, escalating corrective actions, termination)
• Off-boarding or termination activities (exit interviews, hand over process, end of service benefits, non-compete or non-solicitation)
• Employee relations programs (recognition, special events, diversity programs)
• Workforce reduction and restructuring terminology (downsizing, mergers, relocation, assignments, transfers)

Health, Safety, and Security

• Applicable laws and regulations related to workplace health, safety, security, and privacy (health and safety training, security compliance)
• Risk management in the workplace (emergency evacuation procedures, health, and safety, employee violence, emergencies)
• Security risks in the workplace (data, materials, or equipment theft, equipment damage or destruction, cyber crimes, password usage)

KEY TAKEAWAYS:

After completing the Associate Professional in Human Resource - International (aPHRi) certification training course, the candidate will be able to:

• Understand the concept of Human Resource Management 
• Ensure compliance with applicable laws and regulations during recruitment & selection
• Conduct a regular review of the workplace's behavior
• Assess and develop the strategy for selecting and developing manpower resources
• Manage risks and employee security in the workplace

ACCREDITATION:

Our Associate Professional in Human Resource – International (aPHRi) certification training course is accredited by ISO 9001: 2015, the Knowledge and Human Development Authority (KHDA), and the Human Resource Certification Institute (HRCI).

ALUMNI: Our academy graduates are successfully placed in some of the top-notch companies in Dubai like Jumeirah, Aramex, Airarabia, Damac, Emaar, etc. They are entrepreneurs, career changers, and lifelong learners. Updated on 01 August, 2022