Executive Secretary & PAs Workshop MERS Solutions
Day 1
SESSION 1: Relationship Management Understand Yourself first Image & Impression Voice & Attitude Handling office Politics Managing your boss
SESSION 2: Role and Responsibility within the Team Planning, Coordinating, Organizing, Leading Coaching Importance of understanding People skill Identify your role Positioning yourself for success Change Management
SESSION 3: Confidence & Goals Setting Skills Handling confidence issues Goal Setting, Positive coach & Continuous learning Handling Fear Articulating Goals Power of Feedback SESSION 4: Time & Stress Management Managing Priorities Approaches for effective time management Time thieves & Wasters Delegation & Action Plans Handling Work Load by Countering Stress Types & Effects of Stress Benefits of Stress
Day 2
SESSION 5: Communication Skill Communication with Manager Different modes of communication Listening Skill Ways to Sound as Good as You Really Are Communicating with Other Cultures SESSION 6: Dealing With Difficult People Assertiveness, Saying ‘NO’, DEFUSE Techniques
SESSION 7: Organizing Meetings & Events Taking Minutes Evaluating meetings Presentation
SESSION 8: Team Management Team Paradigm Building Team & role of Leadership Roles of Team Members Factors Critical for Strong Teams Communication and Behaviours
SESSION 9: Leadership & Performance Characteristic of Effective leadership Style of Leadership based on the Situation, Maturity and Experience of the individual Type of Leadership at Workplace
SESSION 1: Relationship Management Understand Yourself first Image & Impression Voice & Attitude Handling office Politics Managing your boss
SESSION 2: Role and Responsibility within the Team Planning, Coordinating, Organizing, Leading Coaching Importance of understanding People skill Identify your role Positioning yourself for success Change Management
SESSION 3: Confidence & Goals Setting Skills Handling confidence issues Goal Setting, Positive coach & Continuous learning Handling Fear Articulating Goals Power of Feedback SESSION 4: Time & Stress Management Managing Priorities Approaches for effective time management Time thieves & Wasters Delegation & Action Plans Handling Work Load by Countering Stress Types & Effects of Stress Benefits of Stress
Day 2
SESSION 5: Communication Skill Communication with Manager Different modes of communication Listening Skill Ways to Sound as Good as You Really Are Communicating with Other Cultures SESSION 6: Dealing With Difficult People Assertiveness, Saying ‘NO’, DEFUSE Techniques
SESSION 7: Organizing Meetings & Events Taking Minutes Evaluating meetings Presentation
SESSION 8: Team Management Team Paradigm Building Team & role of Leadership Roles of Team Members Factors Critical for Strong Teams Communication and Behaviours
SESSION 9: Leadership & Performance Characteristic of Effective leadership Style of Leadership based on the Situation, Maturity and Experience of the individual Type of Leadership at Workplace
This course is no longer available.
Course details
Day 1SESSION 1: Relationship Management Understand Yourself first Image & Impression Voice & Attitude Handling office Politics Managing your boss
SESSION 2: Role and Responsibility within the Team Planning, Coordinating, Organizing, Leading Coaching Importance of understanding People skill Identify your role Positioning yourself for success Change Management
SESSION 3: Confidence & Goals Setting Skills Handling confidence issues Goal Setting, Positive coach & Continuous learning Handling Fear Articulating Goals Power of Feedback SESSION 4: Time & Stress Management Managing Priorities Approaches for effective time management Time thieves & Wasters Delegation & Action Plans Handling Work Load by Countering Stress Types & Effects of Stress Benefits of Stress
Day 2
SESSION 5: Communication Skill Communication with Manager Different modes of communication Listening Skill Ways to Sound as Good as You Really Are Communicating with Other Cultures SESSION 6: Dealing With Difficult People Assertiveness, Saying ‘NO’, DEFUSE Techniques
SESSION 7: Organizing Meetings & Events Taking Minutes Evaluating meetings Presentation
SESSION 8: Team Management Team Paradigm Building Team & role of Leadership Roles of Team Members Factors Critical for Strong Teams Communication and Behaviours
SESSION 9: Leadership & Performance Characteristic of Effective leadership Style of Leadership based on the Situation, Maturity and Experience of the individual Type of Leadership at Workplace Updated on 22 March, 2018
Course Location
About MERS Solutions
MERS Solutions is a Training & Human Resource Development Consultancy Organisation. With our Unique, Effective & Efficient Solutions in:
- Employee Management & Development.
- Soft & Business Skill
- Training & Development.
- Performance Measurements & Appraisal.
- Project & Service Management.
We deliver numerous successful projects globally.
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