- Duration: 40 Hours
Course details
Troubleshooting Cisco Unified Communications (TVOICE) v8.0 prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager.
Course Objectives
Upon completing this course, the learner will be able to meet these overall objectives:
- Describe a systematic methodology to troubleshoot Cisco Unified Communications solutions
- Isolate and troubleshoot reported issues that relate to Cisco Unified Communications Manager.
- Diagnose a call setup issue and resolve the issues as you discover or reveal them, given a trouble call for which the source of the problem is unknown.
- Solve the common issues of an SAF-enabled network and CCD.
- Troubleshoot issues that are related to Cisco Unified Communications Manager features and applications.
- Troubleshoot voice quality issues and issues that are related to media resources.
Course Outline
- Overview
- Learner Prerequisite Skills and Knowledge
- Course Goal and Objectives
- Course Flow
- Additional References
- Your Training Curriculum
Who Should Attend
- Channel Partner / Reseller
- Customer
- Employee
About Computek Training Center
It is the first and largest provider of computer software and hardware training in Egypt.
We_They is fast growing training provider over 20 years of experience in the delivery of computer training.
Our organization is dedicated to provide education excellence to meet the needs of each technology, simultaneously, as customer expand designed solutions to meet his particular organization's business needs.
Also Compuek is aimed by great companies and institutions for training their human resources looking for their progress and growth, and to make HR learn this promising technology at that time. For 20 years, the center is supplying the career market by highly qualified HR members who having broad minded, acquired with high technique and capable to work on the most difficult systems by all easiness and facility.
Computek is distinguished by its remote sighted management that enjoyed advanced thinking and firmness in order to enable the trainees to get as much training as possible by easy and simple way and in fine, splendid, and very organized training halls acquired with high capability PCs that are continuously upgraded to maintain high performance.
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