Training and Development

Course details

Course Outline

Introduction to Training & Development

• Difference between Training and Development
• Benefits of Training & Development
• Impact of Training & Development on HR Functions
• Understanding the Training Process
• Adult Learner Characteristics and Principles

Types of Training & Development

• Understanding the Training Process
• Types of Training
• Tools of Managerial Development
• On-job Training Steps
• Advantages and Disadvantages of on the Job Training

Competencies & Task Analysis

• Characteristics of competency based training
• The 5 phases of the Competency based training system
• Task Analysis

Training Need Assessment

• Training Need Assessment (TNA)
• Reasons for doing TNA
• TNA Steps and Methods
• Understanding Assessment tools: Tests, Reviewing Employees Performance Evaluation Record, observation, Interviews, Questionnaires and surveys
• How to conduct successful interviews
• Sample of TNA Survey
• Employee Development Plan

Training Process

• Training Program Design
• Writing the Training Policies and Procedures
• Preparing, announcing and implementing Training
• Delivering effective training

Training Evaluation

• Training & Development Evaluation
• Basics of ROI calculations
• Training Function KPIs