Level 3 Train the Trainer IADT

Course details

Training Needs Assessment

The process of performing training needs assessment is very important in meeting company goals. It should be performed by top and middle management through defined steps and using a wide set of skills. It should also include the employees to be trained or sample representatives.

In our course we will present the essential background for understanding the process of Training Needs Assessment and present the tools, sequence and road map from ideas to the final process product.

The outcome of the process is a dynamic training program aimed to fulfill company goals and customized to the needs of the employees. It will serve also as a tool for employee engagement which is a major concern in modern management methodologies.

Course Objectives:

1. To understand the basics of training needs assessment
2. To identify the steps in planning needs assessment
3. To demonstrate how to characterize the audience
4. To know the methods of Data collection
5. To know how to perform KSA analysis
6. Identify considerations for analyzing and managing data
7. To understand the evaluation process of the training programs
8. To understand the assisting tools in TNA

 
Duration: 3 days

Course outline:
 
Module 1: Introduction to Needs Assessments
Introduction and Definitions
Why do we do TNA?
Types of Analysis
Needs and Wants
Types of Needs Assessments
 
Module 2: A Context for Needs Assessments
Organizational Design
Instructional (and Product) Design
Needs Assessment
 
Module 3: Market Analysis
What is Market Analysis?
SWOT Analysis
 
Module 4: Overview of the steps in a Needs Assessment
Confirm the Issues and Audience
Establish the Planning Team
Establish the Goals and Objectives
Characterize Your Audience
Conduct Information and Literature Search
Select Your Data Collection Methods
Determine Your Sampling Scheme
Design and Pilot the Collection Instrument
Gather and Record Data
Analyze Data
Manage Data
Synthesize Data and Create Report
 
Module 5: Assessment Methods
Observation
Interviews
Focus Groups
Oral Surveys
Questionnaires
Existing Data
Tests
 
Module 6: Characterizing Your Audience
 
Module 7: Sample Sizes and Response Rates
Determining Sample Size
Response Rates to Surveys
 
Module 8: About Questions
Face to Face Questions
Active listening
Written Questions
Structuring Questions
 
Module 9: Extra tools for needs assessment
 
Module 10:  Case Studies
 
 
  Updated on 10 February, 2023