Balance Scorecard and Key Performance Indicators MindShift Training

Introduction
 
This intensive seminar will enable managers to learn the many benefits of The Balanced Scorecard and Key Performance Indicators (KPI`s), and begin to build a Scorecard that supports the business strategy. As a value indicator, the Balanced Scorecard method links business strategy with financial performance. The traditional metric of financial performance is balanced by three more fluid activities: customer relationships, operational excellence and the organisation's ability to learn and improve.
 
In particular, this seminar will:

Provide an understanding of what is the Balanced Scorecard and how could it help your organization.
  • Improve strategic understanding.
  • Improve the understanding of the drivers of value and the value chain.
  • Provide an understanding of how to link strategy through to results
  • Provide the distinction between value-added and non-value-added activities
  • Focus attention on the core areas of competence.
  • Enable participants to develop appropriate measures that drive behaviour.
  • Create an environment for greater understanding, motivation, and willingness to change.
  • Provide stronger commitment to achieve the strategy and targets for the business
 
Who Should Attend
 
This program is suitable for all Staff responsible for the performance of a business unit, division or an organisation as whole. This program will be of particular benefit to those concerned with:
 
  • Implementing KPI`s
  • Line management issues, reporting, and decision making
  • Strategy implementation
  • Improvement initiatives such as re-engineering, benchmarking, and quality improvement
  • New business development
 
 
Seminar Objectives
 
The program aims to impart the skills and knowledge required to design, develop, and implement a "Balanced Scorecard" approach to measuring business performance. It will take the participant through the groundwork for a successful implementation to connecting business strategy to operational results. The course will demonstrate how to build a balanced scorecard by commencing with the business strategy, an understanding of the business's core processes and drivers of value. It will also show that it is people that create/erode value and therefore behaviours need to be encouraged that will drive the strategy forward - The balanced scorecard measures performance, and what gets measured gets done. Participants will learn through doing, and create their own scorecard for their business.
 
Participants will learn how to:
 
  • Link performance measurement to their business strategy using the Balanced Scorecard
  • Develop performance objectives and measures that focus on core business processes and drive behaviour.
  • Recognise cause and effect connections and create appropriate leading and lagging indicators of performance
  • Consider change management and communications challenges when implementing a
  • Balanced Scorecard for the first time
  • Understand how to use the Balanced Scorecard to maximum effect
  • Interpret, understand, and challenge performance objectives and results
  • Effectively and efficiently set realistic and achievable performance targets
  • Build a prototype Balanced Scorecard to use in their organization as beginning discussion point with key executives and managers
  • Consider actions that will be required after the workshop
 
Training Methodology
 
This workshop will be highly participatory and your seminar leader will present, guide and facilitate learning, using a range of methods including discussions, case studies and exercises.
 
 

This course is no longer available.

Balance Scorecard and Key Performance Indicators MindShift Training
Price: NPR 54,416
NPR 108,832
Instructor led live virtual classroom online. Classes may be individual or in group.

    Course details

    Introduction
     
    This intensive seminar will enable managers to learn the many benefits of The Balanced Scorecard and Key Performance Indicators (KPI`s), and begin to build a Scorecard that supports the business strategy. As a value indicator, the Balanced Scorecard method links business strategy with financial performance. The traditional metric of financial performance is balanced by three more fluid activities: customer relationships, operational excellence and the organisation's ability to learn and improve.
     
    In particular, this seminar will:

    Provide an understanding of what is the Balanced Scorecard and how could it help your organization.
    • Improve strategic understanding.
    • Improve the understanding of the drivers of value and the value chain.
    • Provide an understanding of how to link strategy through to results
    • Provide the distinction between value-added and non-value-added activities
    • Focus attention on the core areas of competence.
    • Enable participants to develop appropriate measures that drive behaviour.
    • Create an environment for greater understanding, motivation, and willingness to change.
    • Provide stronger commitment to achieve the strategy and targets for the business
     
    Who Should Attend
     
    This program is suitable for all Staff responsible for the performance of a business unit, division or an organisation as whole. This program will be of particular benefit to those concerned with:
     
    • Implementing KPI`s
    • Line management issues, reporting, and decision making
    • Strategy implementation
    • Improvement initiatives such as re-engineering, benchmarking, and quality improvement
    • New business development
     
     
    Seminar Objectives
     
    The program aims to impart the skills and knowledge required to design, develop, and implement a "Balanced Scorecard" approach to measuring business performance. It will take the participant through the groundwork for a successful implementation to connecting business strategy to operational results. The course will demonstrate how to build a balanced scorecard by commencing with the business strategy, an understanding of the business's core processes and drivers of value. It will also show that it is people that create/erode value and therefore behaviours need to be encouraged that will drive the strategy forward - The balanced scorecard measures performance, and what gets measured gets done. Participants will learn through doing, and create their own scorecard for their business.
     
    Participants will learn how to:
     
    • Link performance measurement to their business strategy using the Balanced Scorecard
    • Develop performance objectives and measures that focus on core business processes and drive behaviour.
    • Recognise cause and effect connections and create appropriate leading and lagging indicators of performance
    • Consider change management and communications challenges when implementing a
    • Balanced Scorecard for the first time
    • Understand how to use the Balanced Scorecard to maximum effect
    • Interpret, understand, and challenge performance objectives and results
    • Effectively and efficiently set realistic and achievable performance targets
    • Build a prototype Balanced Scorecard to use in their organization as beginning discussion point with key executives and managers
    • Consider actions that will be required after the workshop
     
    Training Methodology
     
    This workshop will be highly participatory and your seminar leader will present, guide and facilitate learning, using a range of methods including discussions, case studies and exercises.
     
      Updated on 10 February, 2023

    About MindShift Training

    MindShift Training & Consulting is an innovative Business Consultancy and Corporate Training firm set up in Dubai, UAE. Mish Training & Consulting is globally present and provides world-class services through its representative offices in UAE, Lebanon, KSA, Qatar, Oman, Jordan, Iraq, UK, Italy & Canada.

    Our talented team of learning experts and consultants create business advantage for our clients by delivering professional training courses and tailored programs in the field of Engineering such as Civil, Electrical, Mechanical, Industrial, Petroleum as well as Architectural, Environment, Finance, and Business Management courses and Soft Skills. Our expert learning and development team create and run training courses designed to educate and motivate delegates.

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    MindShift Training offers over 300 Technical & Non-Technical  programs related to  Project Management, Construction Engineering, Contracts &  Claims, Oil & Gas, Electrical, Finance, Leadership & HR, Health & Safety, IT, Customer Service, Personnel Development and many more. See all MindShift Training courses
    Courses you can instantly connect with... Certificate in Strategy Management and the Balanced Scorecard LEORON Professional Development Institute

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