This course will help you gain the skills to create successful outcomes through influence and persuasion by developing a deep understanding of psychological approaches in personality, motivation and intelligence.
Run as it features here, or run in-house where the content can be tailored to suit your organisational needs; cost effective if a number of people require training.
Who is it for
This course is recommended for HR professionals and managers who want to increase their understanding of the psychological aspects of getting the best out of other people within their organisation.
This practical and interactive course will help you develop the skills to adopt a range of approaches to influencing others and negotiating positive outcomes. You'll learn to apply practical methods for effective win-win outcomes, by understanding how to deal with different personality types. You'll also evaluate essential psychological aspects of influencing and negotiation, applying the principles of various well-researched models.
The nature of influence, the basic mechanisms
Understanding the individual
- identify, beliefs and values
- working with different personality types
Psychological models of individual and group processes
Influence and negotiation behaviours
Examining power bases, why we conform in certain situations - unconscious mechanisms
Managing human states, handling conflict
Action planning - developing a strategic approach to influencing and negotiation.
The CIPD — the professional body for HR and people development, is the voice of a worldwide community of 140,000 members committed to championing better work and working lives. We’ve been setting the benchmark for excellence in HR and L&D for more than 100 years and we already have more than 2,000 members operating in the Middle East.
CIPD have designed and delivered training programmes in over 50 countries worldwide and provide development programmes for over 15,000 learners a year.See all CIPD courses