Telecom Project Management

Course details

Telecom industry is growing fast in a dynamic and competitive environment. Faster development and launching of products and services is the key identifier for increasing and maintaining revenue, profits and market share.

The training course is deigned based on the last edition of the PMI-PMBOK® so that participants can prepare for their PMP® certificate. By end of the training course, participants should be able to :

• Understand the PMI® project management terminology
• Understand the difference between standard and agile project management techniques
• Understand the key success factors for telecom projects
• Develop a telecom project management plan

Course Outlines

Project Management Overview

• Defining project & project management
• Sample telecom projects
• Project constraints
• Project management knowledge areas
• Program & Portfolio
• The Project Management Office (PMO)
• Roles of the project manager
• Skills of good project managers
• What makes a project successful?
• Ethics and professional responsibility

Telecom Project Lifecycle

• Product vs. project life cycle
• Standard vs. iterative project phasing
• Client vs. vendor project life cycle
• Project management process groups

Initiating Telecom Projects

• Types of telecom projects
• Building the cross-functional team
• Project manager vs. team leads
• Developing the project charter
• Strategies managing stakeholders

Project Planning Guidelines

• Accuracy of estimates during project life cycle
• Implementing the rolling-wave planning concept
• Contents of the Project Management Plan
• Planning Roles & Responsibilities

Scoping Telecom Projects

• Define business requirements
• Develop Work Breakdown Structure (WBS)
• Determine scope baseline
• Develop scope change control system
• Verify and control project scope

Scheduling Telecom Projects

• Define and sequence activities
• Estimate resources
• Estimate duration
• Analyze and tune the schedule

Budgeting Telecom Projects

• Internal vs. external costs
• Building cost estimates
• Cost reserves & contingencies
• Project budget and cash flows
• Establishing the cost baseline

Earned Value Management

• Project performance indicators
• Developing project forecasts
• Costing incomplete project work
• Using EVM to define preventive and corrective actions
• Reporting performance using EVM

Project Quality Management   

• Quality terms and theories
• Creating a quality management plan
• Perform quality assurance and control

Project Human Resource Management

• Understanding project organization
• Staffing management plan
• Roles & responsibilities
• Developing an effective project team
• Planning for rewards and recognitions
• Ways to motivate the project team
• Conflict management

Project Communication Management

• Recognizing the importance and complexity of project communication
• Types of project meetings and communication
• Planning effective project communication
• Distributing and the sharing project information  

Project Risk Management

• Understanding risk concepts and terminology
• Contents of the risk management plan
• How to identify project risks?
• Developing the probability and impact scales
• Perform qualitative risk analysis              
• Quantitative risk analysis techniques
• Planning risk response strategies
• Monitoring and controlling project risks

Project Procurement Management

• Outsourcing principles
• Types of procurement contracts
• Developing the Statement of Work (SOW)
• Planning procurement contracts
• Selecting and negotiating sellers
• Administering and closing procurement

Project Execution, Monitoring & Control

• Direct and Manage Project Execution
• Implementing a change control system
• Project Management Information System (PMIS)

Closing Telecom Projects

• Planning the soft launch
• Acceptance tests and hand-over
• Certificate of completion