Six Sigma

Course details

Lean Six Sigma is a two staged business approach to continual improvement which focuses on reducing waste and product variation from manufacturing, service or design processes. Lean refers to maximizing customer value and minimizing waste; creating more value for customers with less wasted resources. Six Sigma is the on-going effort to continually reduce process and product variation through a defined project approach.

Combined, the two approaches drive continual improvement, building a philosophy that is the foundation of all effective management systems and any business that wants to grow and progress for the future.

What are the benefits of Lean Six Sigma?

The on-going principles Lean Six Sigma can instil into your organization can result in numerous benefits to both internal and external stakeholders, Including:

• Increased customer and employee satisfaction
• Reduced costs
• Retained business
• Enhanced reputation
• Increased competitive advantage
• Improved staff morale

WHAT IS DMAIC?

DMAIC is at the core of Lean Six Sigma and stands for Define, Measure, Analyse, Improve and Control.

• Define the problem, the voice of the customer and the project goals
• Measure the key aspects of the current process and collect the relevant data
• Analyze the data to investigate and verify cause-and-effect relationships. Seek out root cause of the defect under investigation
• Improve or optimize the current process based upon data analysis
• Control the future state process to ensure any deviations are corrected before they result in defects

Who Should Attend ?

• CEOs, Directors and Senior Managers
• Those responsible for evaluating or implementing continual improvement projects
• Lean Practitioners
• Senior Managers wanting a more in depth understanding of Lean methodologies
• Those with responsibility for improving operational performance
• Those with experience of improving operational processes as part of a team
• Those with a desire to learn analytical methods to problem solving
• Those who wish to manage complex Lean Six Sigma projects
• Those who wish to manage teams of Green Belts
• Those with some Lean Six Sigma improvement experience