Evaluate Organisation for Business Excellence Geylang, Central

Course details

This course covers knowledge and skills in managing the organisation’s business excellence journey in a holistic and integrated manner. It includes planning for business excellence, assessing the organisation’s level of business excellence, managing improvements for business excellence as well as sustaining business excellence.

Target Audience:

This course is for VPs and service directors from various service industry sectors. 

What You Will Learn:

• Establish organisation’s objectives & scope of business excellence assessment
• Conduct business excellence assessment in accordance with organisation objectives & scope
• Develop strategy & action plan to implement & address follow-up actions resulting from the business excellence assessment
• Communicate strategy & action plans to stakeholders

Methodology: Mini lectures, interactive activities, group / inpidual exercises, role-plays, independent learning sessions & mutual sharing / feedback sessions 

Requirements: 

• Employability Skills WSQ – Workplace Literacy Level 7 / O / A-Level English OR
• 3-5 years of working experience in a senior management role (preferably in the service sector)

Teacher & Student Ratio: 1:25 (maximum capacity)