- Payment Terms: Enquire
- Locations: Dubai Riyadh Istanbul England - United Kingdom Kuala Lumpur Singapore Barcelona Manhattan - United States
- Duration / Course length: 5 Days
- Starting Date: Enquire About It
- Timings: Enquire
Course details
Course Introduction:
In this course, we will look at self-awareness and emotional intelligence, as well as the skills needed to improve performance through feedback.
We will look at different forms of communication in the workplace, and how to communicate positive and negative information effectively while being aware of how you are coming across to others.
Course Outcomes:
Upon completion of this course, participants will be able to:
the concept of self-awareness
the potential impact of behaviour on others
adapting behaviour to improve the impact on others
emotional intelligence in leadership
send and receive information accurately
share information effectively
give a good impression of ourselves and the organisation
deal with problems effectively
develop useful and productive working relationships with colleagues, customers, and others
Who Should Attend:
Senior Managers who would like to refresh their leadership, management and team building skills
Junior Managers who would like to develop their career and build on their knowledge
Managers who are new and would like to learn the key skills of successful leadership, management, and team building
Departmental Heads
Team Leaders
Project Managers
Operations Managers
Course Topics:
How to be self-aware
The concept of self-awareness
Potential impact of behaviour on others
Adapting behaviour to improve the impact on others
Emotional intelligence in leadership
Inclusivity and unconscious bias
Definitions of inclusivity and unconscious bias
How unconscious bias can impact on inclusion
How to avoid unconscious bias
Different learning styles
A range of learning styles
Addressing learning styles in training and development
Identifying learning styles
How to communicate effectively
Emotional intelligence a brief introduction
Formal and informal communication
Speaking, listening, and questioning skills
Strengths and weaknesses of forms of verbal communication
The influence of non-verbal communication
Feedback mechanisms
Different feedback mechanisms
Gathering feedback from different sources
Preparing for challenging conversations
Techniques for managing challenging conversations
Constructive feedback
When to escalate problems
Eligibility / Requirements
N/A
About LCT International
LCT International is a premier provider of executive education, delivering world-class training and consultancy solutions to international governments, corporations, and professionals worldwide. With a legacy of excellence, innovation, and impact, we help professionals and organizations develop the skills, strategies, and leadership capabilities needed to thrive in today’s dynamic global economy.
Our programs are designed to bridge the gap between theory and practice, ensuring that every learning experience translates into real-world success. Whether you’re a senior executive, aspiring leader, or organization seeking to upskill your workforce, LCT International provides cutting-edge training tailored to your specific needs.
Why Choose LCT International?
- Global Recognition & Expertise – With a strong legacy in professional development, we have trained leaders from over 500 organizations across 100+ countries, making us a trusted name in executive education.
- Tailored Learning Solutions – Our programs are designed to meet the evolving needs of industries, ensuring practical, results-driven learning that enhances careers and strengthens organizations.
- Industry-Leading Faculty – Learn from renowned experts and practitioners with decades of experience in leadership, finance, HR, operations, and strategic management. Our trainers bring real-world insights and case studies to every session.
- Flexible Training Formats – Whether you prefer onsite sessions in global locations, immersive executive retreats, or live virtual training, we offer seamless learning experiences that fit your schedule.
- A Legacy of Excellence – Formerly London Corporate Training (LCT), we have evolved into LCT International, reinforcing our commitment to expanding global access while maintaining our rich heritage of quality education. This transition reflects our continued dedication to offering enhanced learning experiences that cater to professionals worldwide.
- Practical & Impactful Learning – We go beyond theoretical training by integrating interactive workshops, real-world case studies, and hands-on simulations, ensuring that participants can apply what they learn immediately in their professional environments.
Our Areas of Expertise
- Leadership & Strategic Management – Executive leadership, corporate strategy, decision-making, and change management
- Finance & Banking – Financial risk management, corporate finance, investment strategies, and international banking
- Human Resource Management – Talent management, organizational development, performance management, and employee engagement
- Operations & Project Management – Agile project management, supply chain optimization, and operational excellence
- Marketing & Business Development – Digital marketing, brand management, customer experience, and market expansion strategies
- Public Sector & Government Training – Policy development, governance, and regulatory compliance
At LCT International, we don’t just teach – we transform careers, empower professionals, and drive organizational success.
Take the next step in your professional growth!
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