SAP Customer Master Usage for Order-to-Cash Processes

Course details

Completing this course, students will have a strong understanding of managing customer data using the SAP customer master application. 

This includes:

• Understanding how an optimized customer master supports an optimized order-to-cash process, as well as related business processes,
• Accessing & navigating the many screens and fields in the SAP ECC Customer Master,
• Understanding where the data comes from and how it's used in the order-to-cash process,
• Displaying, creating, changing field data and easily tracking changes,
• Business partner setup and usage,
• Reporting & Many other related topics

Students will also gain good skills at mapping customer data, implementing a customer management business, process, and designing an accurate and efficient customer to order-to-cash integration.