London Training For Excellence Root Cause Analysis London Training For Excellence
Price: USD 4,900
Instructor led live virtual classroom online. Classes may be individual or in group.

Course details

Overview
Root Cause Analysis (RCA) is a set of methodologies used in quality management and quality control. It enables staff to effectively analyse problems and pinpoint key faults within complex systems. This course will provide delegates with a comprehensive set of RCA tools with examples provided for each. After going through the course delegates will have developed their problem solving skills enabling them to identify symptoms impact consequences and effects within any given system. This course is suitable for those interested in decision making process control reliability and fault finding. By learning the best practices in RCA analysis - from understanding root causes to finding areas that can be improved - this course provides an invaluable resource for anyone looking to improve their effectiveness and efficiency in problem-solving.

This course covers a series of tools and techniques for Root Cause Analysis (RCA). The tools help with problem solving decision making and finding faults and weaknesses in a given system. Each technique is explored along with the best practice guidelines and examples. Delegates would then go through several exercises to master the skills.

Objective
In this highly practical course participants will:
  • Learn the processmethodologiesand guidelines for conducting an RCA
  • Utilise the 5 Whys technique to quickly identify root causes
  • Enhance questioning skills with a structured approach to ask diverse questions about all areas
  • Develop a forward looking approach to evaluate the impact of changes or new decisions on the current state
  • Use cause and effect diagrams to search for root causes
  • Leverage Pareto analysis to prioritize RCA approach systematically
  • Apply impact analysis using a powerful matrix to focus on high-risk areas first

Who Should Attend
People who could benefit from attending a course on the 5 Whys technique and Root Cause Analysis (RCA) include:
  • Project Managers, Team Leads and Business Analysts looking to improve their problem solving skills.
  • Quality Assurance professionals wanting to learn more about various root cause analysis techniques.
  • Professionals in manufacturing or other industries facing challenges with product quality or process performance.
  • Anyone who needs to understand complex problems, determine underlying causes and identify appropriate solutions.

Course Outlines
Day 1:
  • Defien Root Cause Analysis (RCA)
  • The steps involved in an RCA process
  • Methodologies are used within RCA
  • Types of causes
  • Best practice guidelines should be followed when performing an RCA
  • What are the pitfalls of RCA that you need to be aware of

Day 2:
  • 5 Whys technique
  • How you use it for RCA

Day 3:
  • How you use a structured approach to make sure you ask the right questions
  • How to use this structured approach to make sure you ask a diverse set of questions about all areas
  • How to look forward to evaluate the impact of a change or a new decision on the current state
  • How to use this forward looking approach systematically and correctly to get meaningful results

Day 4:
  • What is a cause and effect diagram
  • What is a fishbone diagram
  • How you use this technique to search for root causes
  • Pareto principle
  • How you use the Pareto Principle to prioritise your RCA approach systematically

Day 5:
  • Impact analysis
  • How can you use a powerful matrix to focus on high-risk areas first
  • 5 steps involved in an impact analysis
Updated on 22 August, 2024

About London Training For Excellence

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London Training for Excellence is a leading provider of professional development programmes, established in 2013. For over eleven years, we have been committed to equipping individuals and organisations with the skills and knowledge they need to excel in today's ever-evolving business landscape.

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