SAP Hybris

Course details

SAP Hybris E-commerce solution enables you to target and engage customers across multiple channels with ease.  Its modular design ensures that you can make it work with the rest of your enterprise architecture to foster efficiency and productivity.

Hybris includes product portfolio for the following capabilities −

Products for Commerce

Products for Marketing

Products for Sales

Products for Service

Products for Billing

Cross-Functional Solution



SAP Hybris Marketing Cloud has a modular design, meaning companies can add additional modules to get a unified marketing platform.

The modules are:

Dynamic customer profilin

Segmentation and campaign management

Commerce marketing


Loyalty management

Marketing resource management

Marketing analytics

Marketing lead management

Customer attribution

SAP Hybris provides solutions for any organization interested in creating a cost and time efficient customer experience. But what sets it apart is that it does this while reducing the complexity inherent to building a scalable enterprise system capable of delivering a good customer experience.


SAP Hybris
 

1. SAP Hybris – Overview

• What is SAP Hybris
• Industry use of SAP Hybris

 
 

1. Business Analyst

• SAP Hybris Application Life Cycle Framework for Commerce

 

1. Commerce Management

• B2B
• Bundling
• Cart and Checkout Demo
• Cart Feature and Checkout Types
• Commerce Search
• Configure a new Bundle Telco
• Create a new Facet
• Create a Promotion using the Promotions Engine
• Create Multi Code Coupons
• Order Forms
• Order Replenishment
• Payment
• Promotions and Coupons
• Quote Management and Order Approval
• Search
• Search Box Component
• Subscriptions and Bundling Telco
• Subscriptions and Entitlements

 

1. Content Management

• Advanced Search
• Bulk Editing Products
• Business Engine and Workflow Collaboration
• Catalogs and Synchronization
• Commerce Customization using Smart Edit
• Create a new Navigation Node on the Store Front
• Create a new Product Category
• Create a New Product in the Product Cockpit
• Create a Stock Level for Product
• Creating a Custom Product Details Page
• Creating a Media Conversion Group
• Creating a new Classifying Category
• Creating new Media Formats for an Image
• Creating new WorkFlow Template
• CX
• Deleting a Product
• Editing Prices
• Enriching Product Data with Localization
• Intro to Product Cockpit
• Intro to YForms
• Media Management
• Page Personalization using Smart Edit
• Product Cockpit
• Product Modelling
• Product Variants
• Sharing a List of Products from the Product Cockpit
• Triggering a Workflow
• YForms

 
 

1. Integrations

• Data Modelling
• Impex
• Integrations Overview
• Integration Tools
• Jam Communities Integration Demo
• OCCv2 Demo
• SAP Solution Integration Scenarios

 

1. Introduction

• Installing Hybris Commerce using Installer
• Introduction to Hybris Commerce

 

1. Order Management

• Cancelling an Order for Phone-in Customer
• Cart and Checkout
• Customer Support
• Managing Customer Issues
• Order Management
• Order Processing with Backoffice Order Fulfillment Cockpit
• Order Return Process
• Placing an Order for a Phone-in Customer

 

1. Technical Basics

• Architecture
• Automate Synchronization using Cron Jobs
• Automation
• Create a new User with Custom Access Rights
• Data Validation
• Internationalization
• Intro to Data Validation
• Reporting
• Rule Engine
• Security

 

1. User Interfaces

• B2C Accelerator
• Back Office
• Business and Administration Tools
• China Accelerator
• Citizen Engagement Accelerator
• Financial Services Accelerator
• Mobile
• SAP Hybris Accelerators
• Travel Accelerator

Updated on 11 February, 2021