Receptionist Skills 2021

Course details

Did you know? In the UK, 70% of first impressions of a company are formed at the reception desk. That's YOU holding the key to building trust and setting the tone for every interaction. But are you ready to unlock your full potential as a receptionist? Our Receptionist Skills 2021 course equips you with the skills and knowledge to become an excellent receptionist, the backbone of your company's success.

In this Receptionist Skills 2021 course, you will learn to craft a killer CV and cover letter and project unwavering professionalism, reflecting your company's brand values like a pro. In this course, you will learn the ins and outs of mail services, shipping, and travel arrangements, including business travel, hotel reservations, and international travel within the UK context. Our Receptionist Skills 2021 course will assist you in developing excellent telephone etiquette, telephone skills, and voice-mail courtesy, enabling you to communicate professionally and efficiently with clients, colleagues, and superiors.

Moreover, you will gain expertise in time management, enabling you to easily handle multiple tasks, appointments, and responsibilities, contributing to a more organized and productive workplace. Furthermore, you will develop the ability to confidently create various business documents and official reports, including their proper structure, editing, and proofreading, to maintain professionalism in written communication. As you move through the Receptionist Skills 2021 course, you will become proficient in organizing meetings and conferences, including scheduling, logistics, and communication, to facilitate successful events in the UK business environment. At the end part of the course, you will acquire the skills to manage invoices & petty ;

Enrol today and unlock your receptionist superpowers with our Receptionist Skills 2021 ;

Receptionist Skills 2021 Course Curriculum

• Module 1: Introduction to Reception and Receptionist
• Module 2: Business Telephone Skills
• Module 3: Representing Your Boss and Company
• Module 4: Mail Services and Shipping
• Module 5: Travel Arrangements
• Module 6: Organising Meeting and Conferences
• Module 7: Time Management
• Module 8: Record Keeping and Filing Systems
• Module 9: Business Writing Skills
• Module 10: Organisational Skills
• Module 11: Communication Skills
• Module 12: Customer Service
• Module 13: Effective Planning and Scheduling
• Module 14: Invoicing/Petty Cash

Why Choose The Teachers Training Academy

Some of our features are:

• This is a dedicated website for teaching
• 24/7 tutor support
• Interactive Content
• Affordable price
• 100% online
• Flexible deadline

Receptionist Skills 2021 Course Assessment

The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if ;

After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate.

✅ So let's do this! Enrol today and start learning about the Receptionist Skills 2021 course!     Updated on 22 February, 2024