Professional Crisis Management Certificate

Course details

1. Develop a solid understanding of business management principles and their application in crisis situations.
2. Gain knowledge of operations management to effectively oversee and optimize business processes.
3. Learn business analysis techniques to analyze and assess the strengths and weaknesses of a business.
4. Understand strategic analysis and product scope to develop effective business strategies and identify growth opportunities.
5. Develop project management skills to plan, execute, and monitor projects in a crisis management context.
6. Gain knowledge of business development and succession planning to ensure long-term sustainability and success.
7. Learn about business process management to streamline operations and improve efficiency.
8. Develop skills in planning and forecasting operations to optimize resource allocation and manage risks.
9. Understand performance management principles and techniques to drive individual and team performance during crises.
10. Gain knowledge of cash and credit management to maintain financial stability during challenging times.
11. Learn effective risk management and recovery strategies to mitigate and overcome crises.
12. Develop an understanding of quality management principles and techniques to ensure high standards in crisis situations.
13. Enhance communication skills to effectively convey information and manage stakeholders during crises.
14. Gain insights into the business environment and adapt strategies accordingly.
15. Develop organizational skills to effectively manage resources and processes during crises.
16. Learn negotiation techniques to resolve conflicts and reach favorable outcomes in challenging situations.
17. Gain knowledge of human resource management principles and practices to effectively lead and motivate teams during crises.
18. Understand the importance of customer service and its role in managing crises and maintaining customer satisfaction.
19. Develop time management skills to prioritize tasks and meet deadlines during crisis situations.
20. Learn effective conflict management strategies to handle disputes and maintain a harmonious work environment.

• Introduction to Business Management
• Operations Management
• Introduction to Business Analysis
• Strategic Analysis and Product Scope
• Project Management
• Business Development and Succession Planning
• Business Process Management
• Planning & Forecasting Operations
• Performance Management
• Management of Cash and Credit
• Managing Risk and Recovery
• Quality Management
• Communication Skills
• Business Environment
• Organisational Skills
• Negotiation Techniques
• Human Resource Management
• Motivation and Counselling
• Customer Service
• Time Management
• Conflict Management

• Unlimited access to the course for a lifetime.
• Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course.
• Structured lesson planning in line with industry standards.
• Immerse yourself in innovative and captivating course materials and activities.
• Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.
• Flexibility to complete the Course at your own pace, on your own schedule.
• Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.